Mid Level NYC Startup and Tech Jobs

Mid Level NYC Startup and Tech Jobs

10

Customer Success Manager

CB Insights
Greater NYC Area
1 day ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Onboarding Engineer

Collibra
Greater NYC Area
5 days ago
+34
Collibra provides a complementary, white-glove Technical Onboarding for all new customers to ensure their initial success as they begin their Data Governance journey. Our Onboarding Engineers guide our customers through a sequence of technical enablement sessions ranging from installation and configuration to high level advisory services such as education on the Collibra API and Data Governance best practices. The Onboarding team plays a crucial role in establishing a post-sale relationship, guiding new customers through unfamiliar territory and making certain that our customers succeed. At Collibra, the customer is our “True North” and our Onboarding engineers steer the ship!

Zendesk Admin / Support Operations Engineer

Application Support Engineer

Premium Support Engineer

Director of Business Operations

Reonomy
Greater NYC Area
1 week ago
+32
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Implementation Lead

Covera Health
Greater NYC Area
2 weeks ago
+18
As the Implementation Lead at Covera Health, you'll be an “athlete,” responsible for implementing key operations projects and driving other key organizational initiatives. Such projects may include, but are not limited to, new client implementations for our Radiology Center of Excellence program, enhancements to existing programs, and other strategic projects that are important and fundamental to the company’s value creation. 

Director of Implementation & Special Projects

Covera Health
Greater NYC Area
2 weeks ago
+18
As the Director of Implementation & Special Projects at Covera Health, you'll be a key resource in overseeing, managing, implementing, and monitoring post-launch performance of multiple operations initiatives simultaneously. Such projects may include, but are not limited to, new client implementations for our Radiology Center of Excellence program, enhancements to existing programs, and other strategic projects that are important and fundamental to the company’s value creation. 

Programmatic Technical Account Manager

Ogury
Greater NYC Area
2 weeks ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Lead Radiology Technologist

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Lead Radiology Technologist to join us in our commitment to improve the quality of care for patients in every community across the nation. As the Lead Radiology Administrator at Covera Health, you'll work with the Company’s internal and external clinical experts to administrate and define sets of guidelines and definitions for optimal magnetic resonance imaging (MRI) exam protocols related to specific anatomical exams (e.g. shoulder, knee, spine and body). 

Director of Contracting

Covera Health
Greater NYC Area
2 weeks ago
+18
We are looking for a talented Director of Contracting to join us in our commitment to improve the quality of care for patients in every community across the nation. As our Director of Contracting, you will be the primary lead in identifying, analyzing, designing, supporting the implementation, and securing strategic provider partnerships. This includes setting priorities by identifying market needs, analyzing and developing partnership models, and engaging providers in contracting discussions. You will set strategic direction, lay out a clear implementation plan for execution, be responsible for providing direction to your team, and collaborate across the business to align with all of our ongoing Covera Health efforts. 

Business Operations Manager

Simon Data
Greater NYC Area
2 weeks ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
3 weeks ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,948
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,379
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,015
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,714
Min: $45K
Max: $114K
Client Success Manager $76,536
Min: $40K
Max: $150K
Operations Manager $87,231
Min: $45K
Max: $132K
Business Analyst $87,545
Min: $12K
Max: $167K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Director of Operations $126,313
Min: $55K
Max: $200K
Director of Customer Success $135,619
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

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