Mid Level NYC Startup and Tech Jobs

35

Technical Account Manager - US

Centrical
Greater NYC Area
1 day ago
+17
At GamEffective, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of GamEffective resources to bear to help customers achieve dramatic and sustainable business value. 

Systems Engineer

Simon Data
Greater NYC Area
1 day ago
+37
You’ll work on automating, performance tuning and managing core technologies to the Simon Data ecosystem. We have a number of scale challenges which require sophisticated instrumentation and profiling in order to achieve the level of efficiency required to support our data throughput and processing requirements. Our ecosystem is in a constant state of iteration, and solutions which were appropriate at one stage and featureset of our platform may need assessment and re-implementation depending on current needs. We’re looking for people who have experience managing and hardening distributed systems with an eye towards performance.

Event Manager

Simon Data
Greater NYC Area
1 day ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Information Security Engineer

Integral Ad Science
Greater NYC Area
2 days ago
+47
We are looking for an Information Security Engineer to join our team to help us build and secure the Integral Ad Science (IAS) infrastructure and security operations. As part of the Information Security team you will participate and collaborate with multiple Product and R&D teams to ensure that the IAS Platform and our architecture remains secure and compliant.  We are a small but growing group of dedicated hard working individuals working to secure IAS relying on our experience and industry standards and we are looking for a dynamic, personable individual to join this team. If you enjoy the pace of the changing security landscape and an environment where you can make a direct and visible impact, then IAS is the place for you.

Administrative Assistant

Crossix
Greater NYC Area
2 days ago
+29
Support CEO in all administrative functions; including, but not limited to, travel, scheduling, expenses, and errands. Provide additional support to members of the Executive Leadership Team on an as needed basis (expenses, travel, etc.). Organize catering support for meetings and interviews. Support conference room management and tidiness. Assist Marketing and Culture Club with events. Coordinate Executive Leadership events and meetings. Active member of the Administrative Team. Partner with fellow teammates to ensure seamless delivery and planning for events and office coordination.

Customer Success Manager

Braze
Greater NYC Area
2 days ago
+31
Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients. Product expertise through delivery of training and planning workshops to clients.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
2 days ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

Senior Manager of Customer Success

Amplicare
Greater NYC Area
3 days ago
+15
You have a deep passion for Customer Success and have a track record that shows your ability to move the needle in reducing churn, improving B2B SaaS platform customer engagement, and identifying account expansion opportunities. You have instituted the meticulous tracking of churn/retention rates, net promoter scores, customer effort scores, customer health scores, or similar metrics. Your strengths lie in hiring world-class team members, on-boarding, coaching, training, establishing quality customer communications (verbal and written) with consistency across team members, motivating, fostering an above-and-beyond team spirit, and retaining A+ team players. You have experience in organizing team members to service different types of customers well and profitably. You are strong in logic and are inquisitive and resourceful in uncovering customer behavior that are indicative of at-risk or expansion opportunities. You pride yourself as an extremely hard worker who leads from the front and by example, thinks innovatively to problem-solve and does what it takes to succeed. You are able to impart your energy and commitment to your team members. And, you embrace Amplicare’s mission to help patients by empowering healthcare providers such as pharmacists!

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
5 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Senior Manager, Care Delivery Services

Cityblock Health
Greater NYC Area
5 days ago
+35
In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Clinical Terminologist

Flatiron Health
Greater NYC Area
5 days ago
+37
In this role, you'll work with the Medical Informatics team to analyze data. We are looking for a candidate who will be excited about harmonizing clinical data through healthcare IT standardization and is passionate about how data interoperability is transforming patient care. In this role, you will be developing creative ways to explore, organize, and leverage the clinical and billing data in our systems. In addition, you'll also:

Abstraction Quality Operations Manager

Manager, Real World Evidence Operations

NetSuite Developer

IT Manager, Support

Network Operations Associate

Executive Assistant

Director, Unstructured Data Processing Operations

Customer Support Manager

Head of Regulatory Projects, Quantitative Science

Load 6 more jobs10 jobs at Flatiron Health

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
1 week ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Customer Success Manager

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a Senior Growth Manager. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will collaborate with the Narrativ team and our Client teams to grow key accounts and acquire new clients for the platform, as well as working to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for advertisers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. You'll work directly with our clients and their stakeholders, really hone in on understanding their content, ROI and marketing goals and be a partner for them in building a strategy for execution. 

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Renewals Specialist - Remote

Collibra
Greater NYC Area
1 week ago
+39
The Renewals Specialist is an individual contributor on a high performing team consistently delivering market leading, SaaS renewal rates. In this role, you will be responsible for renewal pricing & deal structuring, renewal tracking, negotiations and order management. This role will be cross-functional, supporting Collibra’s Customer Advisory Managers (CAMs), Sales, Order Operations, Legal and Finance organizations. Success in the role requires a team approach mentality, ability to work across organizations with disparate needs, creativity and original thinking to secure best-in-class renewal rates. This position requires a strong knowledge of systems and process selling, the ability to manage and close large volumes of renewal opportunities.

IT Specialist

Pager
Greater NYC Area
1 week ago
+28
Pager is a rapidly growing NYC health-tech startup looking for an IT Specialist to help us scale our NYC office. The role includes everything from establishing policies and procedures, to optimizing and scaling through automation. You will be responsible for assisting with the decision making to set IT up as we grow.

Regional General Manager

Candid™
Greater NYC Area
2 weeks ago
+29
As Candid™’s leader in each region, the Regional General Manager is responsible for the launch, development, and sustainable growth of our business and teams. You will launch our studios in each market, help recruit, and train (via relevant studio managers) the teams to operate them, manage P&L, and hit key market performance targets. You’ll partner cross-functionally throughout the organization across design, engineering, research, product, studios, support and more. You will also partner with key outside stakeholders and bridge the gap between the city, regional, and HQ teams. To succeed in the role, you must be highly analytical, creative, and a strong people person who has experience managing large teams. You must be adept at identifying clever, cost-effective ways to acquire customers while also moving fast to improve operations, customer experience, and conversion rates. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is critical to success. You'll report directly to our Chief Growth Officer.

Executive Assistant to the CEO

Pager
Greater NYC Area
2 weeks ago
+28
We are hiring an Executive Assistant to join our growing team! As a part of the Business Development team, you will help support our CEO, schedule meetings, travels, conferences, and take on ad hoc projects to support the executive team and our Engineering team functions. This is a great opportunity for someone who is looking to help build the internal operations processes of the company as we grow.

Lead Site Reliability Engineer (Systems/DevOps)

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
We’re looking for a Lead Systems Engineer who will be capable of taking responsibility for managing the technical infrastructure supporting product development and operations. We have a growing footprint of hardware, software, and services that need to be bootstrapped, configured, automated, and monitored to support our petabyte-scale storage and processing needs. We are an early-stage company headed toward growth and have all of the challenges and adventures you would expect comes with this stage. This is a hands-on technical role that will afford opportunities for growth on an IC or Manager track in the coming 12-18 months.

Senior Technical Support Specialist – Team Lead

Braze
Greater NYC Area
2 weeks ago
+31
As a Senior Technical Support Specialist, Team Lead in our New York Office office, you will be an essential part of our Global Technical Support Team that owns the post-sale technical relationship with our customers and will directly manage a local team of Support Specialists during West Coast Standard Business Hours of 12:00pm - 8:30pm Eastern. Your role will have two main components: handling and resolving support tickets and managing a growing team of support specialists.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,310
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC