Mid Level NYC Startup and Tech Jobs

Mid Level NYC Startup and Tech Jobs

10

Customer Advisory Manager

Collibra
Greater NYC Area
2 hours ago
+34
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Premium Support Engineer

Onboarding Engineer

Application Support Engineer

Property Manager

Venn
3 hours ago
+31
The Role We are currently hiring a Property Manager. The role will reside at our office in the neighborhood of Bushwick in Brooklyn and work directly with our Head of Real Estate on all aspects of asset management: Ensure proper maintenance and security for all properties Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed Respond to emergencies 24/7 and coordinate resolution B

Programmatic Technical Account Manager

Ogury
Greater NYC Area
1 day ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Director of Contracting

Covera Health
Greater NYC Area
4 days ago
+18
We are looking for a talented Director of Contracting to join us in our commitment to improve the quality of care for patients in every community across the nation. As our Director of Contracting, you will be the primary lead in identifying, analyzing, designing, supporting the implementation, and securing strategic provider partnerships. This includes setting priorities by identifying market needs, analyzing and developing partnership models, and engaging providers in contracting discussions. You will set strategic direction, lay out a clear implementation plan for execution, be responsible for providing direction to your team, and collaborate across the business to align with all of our ongoing Covera Health efforts. 

Business Operations Manager

Simon Data
Greater NYC Area
4 days ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Head of Customer Success

Summer
Greater NYC Area
6 days ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Client Solutions Manager

Simon Data
Greater NYC Area
6 days ago
+27
The Client Solutions Manager (CSM) role is all about making sure our clients - high growth venture-backed companies and leading enterprise brands - get as much value out of our platform and services as possible. CSMs are responsible for developing deep, trusted-advisor relationships as they work with clients across every phase of the client lifecycle from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Customer Success Manager, Tech

CB Insights
Greater NYC Area
1 week ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading Competitive Intel/ Market Research groups along with Corporate Strategy and Innovation teams. This position delicately establishes strong customer relationships while consistently illustrating the value delivered through CB Insights' software & services. The Customer Success Manager serves as the internal voice of the customer while working with other CB Insights’ teams to exceed customer expectations. This individual's performance is based on specific metrics associated with customer on-boarding, product adoption, expansion & retention.Key Responsibilities:

Customer Success Manager, CPG & Retail

Customer Success Manager

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Director of Business Operations

Reonomy
Greater NYC Area
3 weeks ago
+32
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,892
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+37
HR Tech, Payments
+24
Angel or VC Firm, Artificial Intelligence

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC