Not specified Operations Jobs in NYC

68

Product Operations Manager - US

Revolut
Greater NYC Area
1 hour ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Junior Case Management Associate - Property &…

Policygenius
Greater NYC Area
1 day ago
+18
We’re looking for a Junior Case Manager to be on the front lines of our brand new Property & Casualty product vertical! Reporting into the Operations Manager of Case Management, this role will provide back-end support to our sales team and help us develop an exciting new chapter in our growth story. This is a unique opportunity to be a founding member on a rapidly growing team that is going from 0 to 100 real quick!

Junior Case Management Associate - Life Insurance

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
1 day ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

First Impressions Associate

Justworks
Greater NYC Area
2 days ago
+37
The First Impressions Associate will be the gatekeeper to the Justworks office and the first point of contact for all our visitors. He or she will be a jack of all trades and a ‘yes’ person - there is no challenge too small! This is an opportunity for a true team player to thrive in a fast-paced, high intensity environment.

Director of Resourcing

Work & Co
2 days ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Executive Assistant, Northeast Market

Cityblock Health
Greater NYC Area
2 days ago
+19
As an Executive Assistant at Cityblock, you’ll be challenged in a varied, fast-paced role. We’re seeking a detail-oriented, customer-service minded, and meticulous operator to lead logistics and schedules for several leadership team members across our Northeast Market Operations team. The ideal candidate is comfortable with heavy calendar management and high-volume meeting arrangement across our Dumbo office and Northeast hubs & worksites. Over-communication and proactive thinking are assets in this role, along with a keen perception of people and situations. As our Executive Assistant, you’ll build strong relationships quickly, both internal and external to the company. The ideal candidate will be deeply aligned with our mission of serving individuals in need. 

Assistant Manager, Peloton Studios

Peloton
Greater NYC Area
3 days ago
+27
As the Assistant Manager you will provide superior customer service while assisting Members in class reservations, membership questions, F&B orders, You will be excited to surprise and delight our Members and be part of the Peloton Studios experience. Takes a leadership position in managing and problem solving difficult and challenging studio situations such as client injuries. Works side by side Studio Manager, schedule staff, interviewing new staff along with training new hires. Resolves conflicts and negotiates with others: The candidate will be responsible for handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Work along Studio Manager, Operations, and HR team to report and resolve any employee relation issues Strategize with Studio Manager on increasing attendance week-over-week and month-over-month, striving to exceed the studio's daily attendance goal. Create with Studio Manager and AGM in studio promotions to increase revenue and attendance.  Work to uphold People community and culture standards, and live the company mission, vision, and values daily. 

IT Technical Business Analyst - Data Integrations

Studio Front Desk Crew - Part Time

Virtual Clinician

Galileo
Greater NYC Area
3 days ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Systems Operations Leader

Galileo
Greater NYC Area
3 days ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Publisher Support Specialist

Outbrain
Greater NYC Area
3 days ago
As a Publisher Support Specialist at Outbrain you will be focused on supporting our largest segment of publisher accounts. You will serve as the main point of contact for our support-level Engage publisher partners, focusing on solving their technical challenges, answering their questions and working with internal teams to get things accomplished. This role directly contributes towards the company’s bottomline by optimizing accounts for the best performance.

Assistant Showroom Manager

Moda Operandi
Greater NYC Area
3 days ago
+48
Manage the day to day operations of the showroom, team scheduling and standards. Manage operations and processes for all merchandising and stylist showroom requests. Assist stylist in their appointments as requested. Ability to host clients when stylist is unable; must have a comfortable and professional level interacting with clients. Drive excitement and client engagement, leading to sales and client acquisition, through the planning and merchandising of showroom product. Act as a senior Moda Ambassador to host showroom client events and activations. Create opportunities to surprise & delight clients; execute the highest level of bespoke luxury service in the industry and drive Stylist team to execute the same. Schedule product training for the Stylist team and support to train new Stylists.

IT Service Delivery Engineer

Knotel
Greater NYC Area
4 days ago
+18
Working alongside our growing IT team, the Service Delivery Engineer’s primary responsibilities will include the implementation and oversight of projects and communication of IT services to prospective members in New York City. Ensuring Knotel exceeds our member’s expectations of providing a seamless transition into a new space is necessary to our success as we expand rapidly across the globe. This is a client-facing role and requires someone with strong problem-solving skills, resourcefulness and the ability to communicate our services effectively. 

Workplace Strategist

Language Services Operations Manager

Smartling
Greater NYC Area
4 days ago
+18
Smartling is seeking a Language Services Operations Manager to join our team. We are looking for a true go-getter to own the critical task of making language services more accessible, scalable and reliable for our growing list of customers. In return, we offer competitive compensation, exceptional benefits, a clear career path and the unique opportunity to be a part of a high-growth company that is changing the world.  As an Operations Manager, you will be responsible for all aspects associated with delivery of translations on the Smartling platform. This means playing the link between our linguist community, customers and the Smartling team to coordinate, monitor and deliver all translation projects per Smartling’s quality and turnaround time commitments.

Operations Coordinator

Perch
Greater NYC Area
4 days ago
This is a junior, hands-on role at an early stage company. The right candidate is happy to take on any task no matter how small and knock it out of the park. This role requires exceptional attention to detail. To be effective in this role you need to hyper-organized in each task that you do. You are equal parts process-follower and problem-solver in this role.

Technical Support Manager

Plaid
Greater NYC Area
5 days ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Customer Success Manager US

Gameffective
Greater NYC Area
5 days ago
+15
Manage client relationships and ensure client satisfaction and retention from deployment phase and on. Learn customer’s technical and business environments as related to the success of the implementation. Interpret customer requirements to product capabilities, taking customer’s goals, objectives and business processes to propose the best solution. Share best practices to ensure informed decisions are being made. Train the customer on the self-service aspects of the platform. Ensure customer buy-in throughout the process. Ensure on-time, on-budget delivery to the customer. Analyze customer’s data inputs for trends, distribution, and other statistical aspects.

Customer Support Representative

Talkspace
Greater NYC Area
5 days ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director, Organizational Development

DigitalOcean
Greater NYC Area
5 days ago
+25
We are expanding our rich culture of employee engagement at DO and seeking a Director of Organizational Development. This thought leader will establish strategies, programs, and tactics that enable our organization, teams, managers, and employees to grow and thrive. Reporting to the Chief People Officer, the Director of Organizational Development, will own all learning and organizational development programs at the company, ensuring that all employees are receiving the support they need to perform to their full potential. The Director of Organizational Development will be responsible for the oversight, design, and delivery of performance and talent management programs to our highly distributed office and remote workforce. This critical role also helps to support and manage change, and improve performance at all levels in our high growth business. At DO, we know that career growth and development are primary drivers of engagement and retention and are integral to our company’s success. This individual should be passionate about creating programs that catalyze growth and maximize performance, partnered with a highly engaged People Team.

Network Engineer

IEX Group
Greater NYC Area
5 days ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Technical Client Support Advisor

VTS
Greater NYC Area
6 days ago
+15
As a Technical Support Advisor on the VTS Support team you will work with internal teams as well as external VTS clients to solve integration-related problems and complete customization requests for clients integrating their internal accounting systems with VTS. These integrations are the engine of our core platform. Ensuring clients are continuously gaining the most out of their integrations with our platform will be one of the primary responsibilities in this role.  You’ll also support our client-facing APIs used to send data from VTS to client databases and marketing websites. You will be the integrations & API expert and will field questions from clients and internal teams in addition to solving problems and resolving issues on a daily basis. 

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $61,301
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,816
Min: $40K
Max: $150K
Business Analyst $86,695
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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