Not specified Best Operations Jobs in NYC | Built In NYC

Not specified Operations Jobs in NYC

65

Customer Success Representative

Justworks
Greater NYC Area
4 hours ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Office Manager

Nooklyn
Greater NYC Area
6 hours ago
Full-Time Office Manager Nooklyn office admins help facilitate our customers renting apartments. You will attend visitors, assist with paperwork, help agents, and keep the office hospitable and clean. Hours are 11am to 7pm Monday-Friday split among our Brooklyn Storefronts in Bushwick and Greenpoint. About Nooklyn Nooklyn is how people find apartments and connect with roommates in Brooklyn. We emphasize a positive, responsive vibe with clients

Junior Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
11 hours ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers. Master all carrier workflows, application and underwriting processes and software systems necessary to carry out your responsibilities. Collaborate with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience.

Strategic Operations Associate (NY)

Paxos
Greater NYC Area
13 hours ago
+22
We are looking to hire a Strategic Operations Associate to help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will be a key participant in special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals. Because we are operating in a highly dynamic and diverse environment, we’re looking for someone smart with a knack for learning quickly and executing efficiently. This role offers someone a seat at the table to effect change and bring innovation to a stale infrastructure in the global financial infrastructure. This is a global role that involves interaction, projects and multifunctions that spans the New York, Singapore and London based Operations teams and will report to the Operations Director based out of New York.

Customer Success Representative (Summer 2019, Full…

Justworks
Greater NYC Area
1 day ago
+31
Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data driven and never stop iterating. If you

Director, Learning & Development

DoubleVerify
Greater NYC Area
1 day ago
We are looking for a passionate and motivated Director, Learning & Development to help build our training function and work across the organization to ensure employees have the knowledge, in both their specific vertical and the overall needs of the company, to support DV and excel in their positions. The ideal candidate will be experienced at creating curriculum and training plans, administering a training support platform and managing an instructional designer. This role will help support the organization as we expand globally and in new areas.

Executive Assistant

Spruce
Greater NYC Area
2 days ago
Spruce is looking for a talented Office Manager to join its growing team in NYC. This individual will be a highly organized self-starter with the ability to handle multiple priorities at once. The ideal candidate is able to build rapport quickly, both internally and externally. The Office Manager has what it takes to manage a bustling office and keep a growing team happy. This role will be integral in helping scale a fast-paced, rapidly growing team with culture built on passion, hard-work and fun. The Office Manager will report to the Director of People.

Technical Solutions Consultant

Sisense
Greater NYC Area
3 days ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Operations Associate (Revenue Cycle)

Flatiron Health
Greater NYC Area
3 days ago
+25
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its

Technical Support Engineer

Corporate Operations Manager

Knotel
Greater NYC Area
3 days ago
+18
Project manage cross-functional initiatives with Finance, Operations, Product, Growth, Customer Success, and Real Estate. Evaluate enterprise software and manage implementation. Build out scalable processes, tools, standards, and reporting. Train business units on new processes in HQ and globally. Advise on how the departments should be organized and interact with other depts. Interact regularly with senior executives. Support the integration of new businesses through acquisition.

IT Service Delivery Engineer

Facilities and Operations Associate

Learning and Development Associate

Remote Customer Experience Associate (Part Time)

Harry's
Greater NYC Area
3 days ago
+17
Training and on-boarding will occur at Harry's HQ from 9am to 6pm your first week. This role will be remote with monthly in-person interaction with the in-house team. Must reside in the tri-state area (Connecticut, New York, or New Jersey) and be able to travel to the New York office for an in-office day at minimum once per month. This will be a 20 hour per week role after the first 40 hour week of training. You must be able to work 9am to 6pm Saturday, Sunday, and 4 hours during a weekday. You must have a minimum home internet speed of 100 Mbps and a quiet work space - a laptop will be provided.

IT Systems Engineer

Foursquare
Greater NYC Area
3 days ago
The IT Systems Engineer is part of the Foursquare Technology team inside Engineering, and the entire company is our customer. Our team must possess the ability to balance multiple priorities in a high pressure environment, all while keeping diplomatic, calm, and focused. We recognize that the business doesn’t operate smoothly when IT systems are not working as expected. We take it ownership when these systems fail, and we never turn away a call for help. Our team has a high level of self-motivated initiative, always looking for improved ways to support the business’s operational efficiency.

Customer Success Representative - Overnight

Justworks
Greater NYC Area
5 days ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Associate Account Manager, Programmaitc

DoubleVerify
Greater NYC Area
5 days ago
The Associate Account Manager (AAM) is an entry-level position that provides internal support for his/her Account Manager across a variety of job responsibilities. This person will oversee aspects of internal reporting, setting up campaigns through Salesforce.com, and billing. The task oriented position requires someone that is able to stick to daily deadlines, is highly organized & has a strong eye for detail. This stepping stone position is great for anyone looking to gain exposure to the fast paced world of a digital ad technology company.

Customer Experience Associate

The Farmer's Dog
Greater NYC Area
5 days ago
+11
The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary technology,

Office Assistant

Meetup
Greater NYC Area
5 days ago
+26
The Office Experience “OffX” Assistant role at Meetup is charged with helping to cultivate the entire experience for employees, supporting a diverse and talented team, and crafting the culture and physical environment that supports our work. In this fast paced, physically demanding role you will be organized, energetic, efficient, and have a whole lot of hustle! Going above and beyond is a requirement, with attention to detail and customer service being your focus.

System Engineer

Celonis
Greater NYC Area
6 days ago
+12
This role will be the first dedicated internal IT employee in the US and will be reporting to our IT team at our HQ in Munich. You will be based out of our NYC office and also responsible for supporting all regional offices and remote employees in the US.  

Account Planner

Tribune Publishing
Greater NYC Area
6 days ago
A Digital Sales Planner acts as the primary point person for the execution of all Digital campaigns.  This role is responsible for the coordination of all digital advertising campaigns which include the submission of proposals, assisting management and sales teams with client needs, and working with Marketing, Creative, and Ad Operations teams on implementation and execution.  Digital Sales Planners work closely with Sales Associates, Sales Reps, Digital Sales Managers, Marketing, Ad Operations, and other internal teams to provide clients with the most efficient and effective experience when partnering with their respective tronc property.

Underwriter, Health Insurance

Justworks
Greater NYC Area
5 days ago
+31
As an Health Insurance Underwriter are someone from a health insurer or broker that has experience with underwriting small group health insurance. As an Underwriter you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are also someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture.

Customer Success Manager (German Fluency)

monday.com
Greater NYC Area
6 days ago
+19
Build strong relationships with our clients to understand their needs and ensure their success with monday.com. Serve as the main point of contact and liaison between clients and the rest of the monday.com team. Empower customers to connect their goals and challenges with the solution in monday.com. Take ownership of new accounts and manage their onboarding. Lead online webinars, consultations, and one-on-one demos to educate customers on the feautres of our product. Stay in touch with clients to ensure that they're realizing the full potential of monday.com.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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