Not specified Operations Jobs in NYC

59

Senior Incident Analyst

GroundTruth
Greater NYC Area
1 day ago
+21
The Incident Analyst takes on a critical role within the GroundTruth organization by developing expert knowledge of GroundTruth technology – from its applications to its platform infrastructure – becoming the go-to person for addressing incidents that arise across the business, working quickly to dissect an incident, provide analysis of the incident and/or a solution to it in order to restore the disturbed service as soon as possible.

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
1 day ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 day ago
+20
Provide phenomenal service for both our open source users and Enterprise customers across our various support channels: chat, forum, Github, and phone. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues, and suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to drive those improvements home. Assist in developing and iterating on our support processes and systems.

IT Service Delivery Engineer

Knotel
Greater NYC Area
1 day ago
+25
Working alongside our growing IT team, the Service Delivery Engineer’s primary responsibilities will include the implementation and oversight of projects and communication of IT services to prospective members in New York City. Ensuring Knotel exceeds our member’s expectations of providing a seamless transition into a new space is necessary to our success as we expand rapidly across the globe. This is a client-facing role and requires someone with strong problem-solving skills, resourcefulness and the ability to communicate our services effectively. 

Workplace Strategist

Front Desk Coordinator

Plaid
Greater NYC Area
2 days ago
+18
Greeting external guests and employees at the office. Issuing visitor badges and checking in guests. Helping to manage office space and work environment including making sure the office is kept clean, organized and in working order. Handling all incoming and outgoing mail including preparing, receiving and distributing FedEx, UPS & USPS shipments. Helping to execute of office related projects (including office supplies and office decor). Helping with ordering and restocking food. Assisting as needed with event planning (including regular social events, external events, game nights etc.). Executing on any ad hoc projects needed on the Workplace Experience team.

Technical Support Engineer

Current
Greater NYC Area
2 days ago
+16
Identify and resolve issues, taking escalations from Tier 3 Support. Successfully debug and resolve issue requests through the use of varied ticketing, content and task management tools. Setup tools and monitoring systems. Write custom scripts, code samples and integration guides for CS use. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.

Event Manager

Dynamic Yield
Greater NYC Area
2 days ago
+45
Dynamic Yield is seeking an energetic, detail-oriented, and scrappy Event Manager who can plan, orchestrate, and manage a range of exciting events to support our fast-paced SaaS business. In this role, you will partner with the Marketing, Channel, and Sales teams to build brand awareness, market leadership, lead generation, and customer engagement through a range of exciting activations.

IT Support Specialist, Abstraction

Flatiron Health
Greater NYC Area
2 days ago
+37
In this role, you will be the front-line support for a large population of abstractors who interpret and organize clinical oncology data in our internally built application, Patient Manager. These abstractors are vital to the success of Flatiron’s mission and you will be responsible for ensuring that they are able to reliably access and use our applications, are operating in a secure environment, and receive the technical support they require in order to efficiently perform work duties. In addition, you’ll also:

Technical Support Engineer, Abstraction Technologies

Technical Support Engineer, Provider Software

Associate Technical Support Engineer, Provider Software

EMR Integration Support Engineer

Load 1 more jobs5 jobs at Flatiron Health

Reservations Coordinator

Domio
Greater NYC Area
3 days ago
+32
As a Reservations Coordinator, you’ll be responsible for maintaining efficiency, helping to maximize revenue, and providing a delightful experience to our guests. In this role, you’ll help to maintain an easy and secure reservation flow for both our guests and our staff. You’ll assist in handling everything from organizing group and special reservations to managing booking payments across the Domio portfolio.

Provider Network Manager

Cityblock Health
Greater NYC Area
4 days ago
+19
We are seeking a collaborative Provider Network Manager to advance Cityblock’s social care model in New York. You will build relationships, process flows, and engage with In-network providers that contribute to the success of Cityblock’s market performance in New York.

Leisure Travel Advisor Assistant - New York City,…

Rollinglobe
Greater NYC Area
5 days ago
The Executive Concierge will provide daily support and problem solving for the leisure team, while working autonomously on the finalization aspects of all in-house leisure bookings. The ideal candidate will display impeccable organizational skills, excellent written and verbal communication skills, the ability to adapt to a dynamic environment and handle multiple priorities.

Technical Support Manager

Plaid
Greater NYC Area
5 days ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Product Support Engineer

Bluecore
Greater NYC Area
5 days ago
+24
We are looking for a passionate, creative, and highly competent Product Support Engineer. Your job is to make the lives of our customers (both external and internal) as easy as they can be when it comes to getting more out of our product. This is an integral role at Bluecore as you will help work through any challenges our customers have with our product and ultimately make them want to shout from the rooftops about how much they love Bluecore. We are a rapidly growing company with an “all hands on deck” and “roll up your sleeves” work ethic. The ideal candidate is a customer-centric out of the box thinker who loves solving challenges for our customers and is resourceful & tenacious.

Director of Resourcing

Work & Co
5 days ago
+44
Lead the global team planning group across Brooklyn, Portland, Sao Paulo, Rio, Copenhagen, and Belgrade, working with resourcing managers across offices. Provide support and mentorship to more junior resource managers. Develop a deep understanding of employee skills, goals, and interests to ensure project assignments foster growth for employees while delivering exceptional products. Partner with the business development team for ongoing prioritization of new projects, planning program growth, and assigning future project teams. Collaborate with Product Managers and Partners to address team requests and ensure resources are staffed appropriately. Build relationships and trust with key stakeholders to provide thought leadership on global team planning/people related strategies. Lead company-wide resource management meetings and initiatives. Partner with Recruiting to confirm hiring priorities.

Customer Success Advocate (Japanese Fluency)

monday.com
Greater NYC Area
5 days ago
+19
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Technical Operations Associate, Branded Apps

Vimeo
Greater NYC Area
5 days ago
+50
As a Technical Operations Associate, you will be tasked with helping maintain our portfolio of over 700 apps across the platforms that we distribute to. This includes working cross-functionally with Technical Program Managers, Account Managers, our mobile engineering teams, and enterprise clients to ensure the clients apps are kept up-to-date with all the latest features. The ideal candidate is detail and process oriented, able to multitask, and communicate across teams. 

Mailroom Clerk

Peloton
Greater NYC Area
1 week ago
+27
Peloton is seeking a Mailroom Clerk to assist the growing Workplace Team with employee and vendor mail. The Mailroom Clerk is responsible for opening, sorting and prepping all incoming mail and outgoing packages/correspondences. This individual should be organized and diligent, with strong attention to detail. This is a full-time position that is based out of Peloton’s NY HQ, and reporting to the Senior Manager, Workplace Operations.

IT Technical Business Analyst - Data Integrations

Office Manager/Executive Assistant

CLEAR
Greater NYC Area
1 week ago
+12
Reporting into CLEAR’s Chief of Staff, this position will provide support and assistance to our CEO, lead our team of EAs, and lead and support all corporate office functions across the company. The ideal candidate will be experienced in people and office management and C suite support.

Technical Support Specialist

BetterCloud
Greater NYC Area
1 week ago
+28
We are looking for a Technical Support Specialist who is excited to provide our rapidly growing customer base with exceptional support. You and your teammates will be interacting with customers via email, chat, and video calls. You’re a great match if you possess creative troubleshooting skills to offer and provide solutions to customers.

Candidate Operations Lead

RippleMatch
Greater NYC Area
1 week ago
+18
We are hiring a Candidate Operations Lead to help build an amazing candidate community on our platform. As a key contributor of the candidate team, you will be responsible for interacting with students daily to coach them through the job search process. You will build long-term relationships with candidates, acting as their main point of contact and serving as an advisor through their search. In this role, you will report to and work closely with the Director of Candidate Operations to build, grow, and scale this wing of the business.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,836
Min: $31K
Max: $88K
Office Manager $61,477
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,729
Min: $40K
Max: $150K
Customer Support Manager $78,176
Min: $45K
Max: $129K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $92,052
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $122,927
Min: $55K
Max: $200K
Director of Customer Success $138,852
Min: $98K
Max: $208K
Vice President of Operations $181,393
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,205
Min: $95K
Max: $588K

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