Not specified NYC Startup and Tech Jobs

10

Office Administrator

DailyPay, Inc.
Greater NYC Area
3 days ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

Market Operations Specialist

IEX Group
Greater NYC Area
4 days ago
IEX is looking for a driven and capable candidate to join our Market Operations desk. You'll need to be up for a challenge, as you'll be required to quickly become proficient with the mechanics of electronic trading, U.S. equity market structure, regulatory compliance, and the support of multifaceted technology systems. You will demonstrate the composure and aptitude required to work effectively in a dynamic, high-pressure trading environment. This position is best suited for a highly collaborative, team-oriented individual with strong communication skills and a meticulous attention to detail. You’ll work directly with IEX Member firms, clearing agents, regulators, and technology firms to expand access and understanding of the IEX market.

IT Manager

YieldStreet
Greater NYC Area
5 days ago
+40
YieldStreet is hiring an IT Infrastructure Manager to work on the team responsible for all of our in-office IT infrastructure. Our users are global, using multiple operating systems, and work predominately on SaaS products for productivity. The job is to ensure that our user’s workstations are operating smoothly and securely and that we have prepared for bad luck with good planning.  This role is for someone who has experience in scaling an organization’s IT footprint in a secure and automated way. You will be responsible for building the internal IT organization, working with our managed services provider, and being both for the execution of projects. The role reports to the Head of Infrastructure.

Executive Assistant

Ocrolus
Greater NYC Area
6 days ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Broker/Dealer Operations Associate

Betterment
Greater NYC Area
1 week ago
+46
You are a process driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and quickly resolving it appropriately. You are extremely detail-oriented with a passion for organization. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator who enjoys interacting with other people to address any issue that comes your way. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

Operations Associate

Vestwell
Greater NYC Area
2 weeks ago
+17
Vestwell is expanding and we’re excited about bringing onboard an Operations Associate to our operations team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be key to powering transactions on the platform and ensuring it runs at full speed.

Customer Support Specialist

Vestwell
Greater NYC Area
2 weeks ago
+17
Work directly with clients to effectively manage their needs. Communicate via telephone and email to address client issues. Obtain and process all client information and transactions- including rollover, loans, and distribution requests. Answer client questions or concerns in a timely, informative, and professional manner (within 24 hours). Maintain all internal SLA’s of inbound tickets. Where needed, outbound communications with clients to proactively communicate client issues around payroll, or administration of the plan. Calmly handle customer complaints and work to find solutions. Seek assistance and escalate issues. Work with and report progress to the VP of Client Services. Perform basic administrative tasks and clerical duties as necessary. Exhibit expert knowledge regarding the products and services offered. Work according to set standards and operating procedures.

Technical Support Engineer

Current
Greater NYC Area
2 weeks ago
+22
Identify and resolve issues, taking escalations from Tier 3 Support. Successfully debug and resolve issue requests through the use of varied ticketing, content and task management tools. Setup tools and monitoring systems. Write custom scripts, code samples and integration guides for CS use. Adding your own suggestions and efficiencies to improve our documentation, processes, and knowledge base.

Customer Experience Specialist

Current
Greater NYC Area
2 weeks ago
+22
Current is seeking an Account Executive to join our team. Your primary role at Current is to be an advocate for the customer while directly impacting business goals by providing data to our product team. This is a great opportunity if you’re passionate about problem solving and the deep role it plays in shaping a product that customers adore. There will be an emphasis on fraud communications as well which may include potentially suspect users in order to prevent loss.

Real Estate Customer Experience Analyst

Better.com
Greater NYC Area
3 months ago
+23
As part of the team, you’ll be on the front lines as the first point of contact for potential borrowers. Your role is to provide the framework for Better’s customer-centric approach throughout the home buying process and build strong relationships with our clients. This position allows you the opportunity to build on your communication and relationship building skills while working directly with our customers and cross-functionally within the different departments of the Real Estate Team.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $66,224
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,101
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,104
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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