Not specified NYC Startup and Tech Jobs

23

Technical Support Manager

Plaid
Greater NYC Area
34 minutes ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Network Engineer

IEX Group
Greater NYC Area
6 hours ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Health Advocate

Galileo
Greater NYC Area
1 day ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Operations Associate

Spruce
Greater NYC Area
1 day ago
+20
Work closely with the Operations team to efficiently and effectively process real estate transactions. Interface with real estate, lender, and borrower clients to manage and process orders from beginning to end and respond to inquiries in a timely manner. Help improve title production workflow by thinking outside the box and providing input and feedback to the product team developing new production software. Coordinate with all parties in the transaction to ensure a smooth and seamless closing.

IT Support Administrator

Affirm
Greater NYC Area
1 day ago
+29
We’re seeking a flexible IT Support Administrator to help manage and support Affirm’s technology infrastructure. For our ideal candidate, troubleshooting and problem-solving are beloved pastimes, and they come with a healthy respect for compliance and documentation.

Head of Information Security Compliance

Bread
Greater NYC Area
2 days ago
+42
Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology

Systems Administrator

Ocrolus
Greater NYC Area
3 days ago
+22
We’re looking for a Systems Administrator with an experience in a wide range of technologies facilitate and enhance operational efficiency. We need someone with a strong and successful track record of solving hard problems using out-of-the-box thinking. 

Customer Success Associate

Ocrolus
Greater NYC Area
3 days ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Junior Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
4 days ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers.

Junior Case Management Associate - Property & Casualty

Head of Infrastructure

Gemini
Greater NYC Area
4 days ago
+29
As Head of Infrastructure, you will take ownership of and be responsible for evolving our mission critical Trading, Custody, Surveillance, Compliance and Corporate IT infrastructure. Your challenge will be to take us from “good” to “great”: You’ll continue building a team of expert systems, network and datacenter engineers focused on site reliability and automation along the way. As Gemini’s business scales to more locations globally, you’ll level up our global scale and redundancy without compromising operational simplicity, setting strategy and roadmap for how we grow.

Virtual Clinician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
6 days ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Product Operations Manager - US

Revolut
Greater NYC Area
1 week ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Customer Support Specialist

Teampay
Greater NYC Area
1 week ago
+16
As our a Customer Support Specialist, you’ll be our first line of support across multiple channels (email, live chat, and occasionally phone or video) for our rapidly growing customer base. Your empathetic approach, deep product knowledge and quick, solution-oriented responses will turn frustrating situations into joyful experiences for our customers. The feedback you collect will directly help shape product and operational improvements. 

Office Coordinator

ComplyAdvantage
Greater NYC Area
1 week ago
+30
Are you a proactive problem solver and an organizational wizard? Our US Ops team at ComplyAdvantage is seeking a dynamic Office Coordinator to join us in NYC! The role calls for a charismatic and intelligent team player to assist in keeping our office running like a well-oiled machine and our people happy. We're looking for a team player who is eager to learn new skills, uber-organized behind the scenes, and always ready to put their best foot forward. A major part of your role will be to help define our company culture and learn skills beyond your job description, so you'll always be challenged and amused.

Customer Success Advocate

monday.com
Greater NYC Area
1 week ago
+19
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
1 week ago
+19
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Executive Assistant

Ocrolus
Greater NYC Area
2 weeks ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Technical Support Engineer

Plaid
Greater NYC Area
2 weeks ago
+18
Technical Support Engineers (TSEs) manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, and technically minded. TSEs are embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. We have aggressive goals, and we work on interesting, cross-functional projects in order to achieve them.

Virtual Clinician

Galileo
Greater NYC Area
2 weeks ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,952
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,318
Min: $40K
Max: $150K
Business Analyst $86,821
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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