Not specified NYC Startup and Tech Jobs

16

Head of Information Security Compliance

Bread
Greater NYC Area
1 day ago
+42
Bread is a technology company that aims to transform the world of paper credit card applications and hidden interest rates by providing leading point-of-sale financing options for merchants across the e-commerce journey. We build tools, technologies and APIs that allow merchants to integrate an installment loan financing and checkout experience anywhere in their customers’ shopping journey. Bread was started in 2015 by financial technology

Customer Success Associate

Ocrolus
Greater NYC Area
3 days ago
+22
We are seeking skilled and motivated individuals who want to work in Customer Success for a rapidly-growing startup. While the job focuses on Customer Success, the small and open nature of our company means that you will be exposed to different aspects of the business. The job is a great opportunity to gain experience with customer relations, while also honing general business skills, and getting exposure to Financial Technology (Fintech).

Junior Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
3 days ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers.

Junior Case Management Associate - Property & Casualty

Operations Associate

Vestwell
Greater NYC Area
4 days ago
Vestwell is expanding and we’re excited about bringing onboard an Operations Associate to our operations team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone who has insane levels of attention to detail and proven ability of juggling multiple priorities at once. You will be key to powering transactions on the platform and ensuring it runs at full speed.

Product Operations Manager - US

Revolut
Greater NYC Area
5 days ago
+19
• Building and optimising scalable processes to prepare the company for hyper growth in US. • Leading and executing (end to end) core infrastructure projects. • You'll quickly speak the language our customers speak, deeply understand the local landscape, and know our competitors more than they do. • Product improvement: proactively searching for new features to provide a seamless customer experience. • Reading technical docs, researching regulations, managing risks, negotiating deals, and doing whatever it takes to win your markets. • Managing critical vendor relationships and building performance tracking systems. • Managing and building solid relationships with internal stakeholders and partners and leverage them to drive results. • Developing strategic supply chain partnerships and negotiating commercial terms.

Customer Success Manager, North America

ComplyAdvantage
Greater NYC Area
6 days ago
+30
We are looking for a Customer Success Executive to join our high-growth SaaS company. We are using big data analytics, machine learning and cutting edge technology to revolutionize the way financial service companies protect themselves from criminals, terrorists and money launderers. As Customer Succes Executive, you'll primarily support our client portfolio – you will need to get to know their businesses and goals and help them make the most out of our technology solutions. You will be their advocate and the one they’ll turn to for advice, ideas and support.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
6 days ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Customer Support Specialist

Teampay
Greater NYC Area
1 week ago
+16
As our a Customer Support Specialist, you’ll be our first line of support across multiple channels (email, live chat, and occasionally phone or video) for our rapidly growing customer base. Your empathetic approach, deep product knowledge and quick, solution-oriented responses will turn frustrating situations into joyful experiences for our customers. The feedback you collect will directly help shape product and operational improvements. 

Network Engineer

IEX Group
Greater NYC Area
1 week ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

Real Estate Customer Experience Analyst

Better.com
Greater NYC Area
1 week ago
+23
Engaging with directly with prospective leads. Working with Loan Consultant Associates to build a pipeline of customers. Building relationships with real estate agents across the country. Guiding pre-approved borrowers through their home buying process. Providing the best customer experience possible. We do not take a “sales” approach. Engage with and respond to customers via SMS/text message. Maximizing conversion of the leads provided to you.

Closing Administrative Assistant

Operations Associate

Spruce
Greater NYC Area
1 week ago
+20
Work closely with the Operations team to efficiently and effectively process real estate transactions. Interface with real estate, lender, and borrower clients to manage and process orders from beginning to end and respond to inquiries in a timely manner. Help improve title production workflow by thinking outside the box and providing input and feedback to the product team developing new production software. Coordinate with all parties in the transaction to ensure a smooth and seamless closing.

Health Advocate

Galileo
Greater NYC Area
1 week ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Executive Assistant

Ocrolus
Greater NYC Area
2 weeks ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

Technical Support Engineer

Plaid
Greater NYC Area
2 weeks ago
+18
Technical Support Engineers (TSEs) manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, and technically minded. TSEs are embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. We have aggressive goals, and we work on interesting, cross-functional projects in order to achieve them.

Customer Support Representative

Talkspace
Greater NYC Area
3 weeks ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Technical Support Manager

Plaid
Greater NYC Area
3 weeks ago
+18
The Technical Support Manager leads a team of Technical Support Engineers (TSEs), guiding their development and supporting them in their day-to-day work. The manager’s primary responsibilities are to help TSEs grow in their career and to ensure they and our customers are getting what they need to be successful. Technical Support Managers work alongside their teams, interacting directly with customers, as well as with Engineering, Product, Design, Growth, and Sales to support and improve Plaid’s products and services. Success in this role is reflected in the success of the Support team–high quality products, satisfied customers, and satisfied team members.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,892
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $76,952
Min: $40K
Max: $150K
Business Analyst $86,598
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $125,203
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,042
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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