Not specified NYC Startup and Tech Jobs

17

Senior Quality Assurance Specialist

Team Mobot
Greater NYC Area
1 day ago
We are looking for a Senior QA Specialist to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our quality assurance and robot service operations, allowing us to scale while ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

Primary Care Provider

Galileo
Greater NYC Area
6 days ago
+17
Lead our clinical team providing exceptional, personalized care to cohorts of medically complex, underserved Medicare/Medicaid patients. Drive ongoing iteration of our clinical model, with a focus on improving outcomes while decreasing wasteful costs. Partner with Galileo’s clinical specialists around conditions that have the greatest impact on our patient population—particularly behavioral health. Utilize and inform the development of new digital tools for patient communication, team collaboration, and clinical decision support.

Quality Assurance Analyst (Part-Time)

Team Mobot
Greater NYC Area
1 week ago
We are looking for QA Analysts to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our quality assurance and robot service operations, ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

Partner Support Specialist

Via
Greater NYC Area
1 week ago
You will serve as the front line, speaking with driver partners face-to-face, to help improve their first experience with Via or manage their accounts. Thrive in a fast-paced environment tackling an array of customer issues. Become an expert on our services and spread the love of Via everywhere. Deliver above-and-beyond customer service to our driver partners, finding new and interesting ways to make our customers smile. Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer’s experience. Coordinate with management to channel customer feedback to all areas of the business such as technology, marketing, design and product teams.

Operations Support Specialist

Via
Greater NYC Area
1 week ago
Operations Support Specialists will provide the ground support necessary to ensure the program's success. You'll monitor and ensure quality standards of the ongoing service, troubleshoot rider and driver issues as they occur in real time, and support driver recruitment efforts.

Operations Principal

Via
Greater NYC Area
1 week ago
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Central Field Manager

Via
Greater NYC Area
1 week ago
Ensure operational excellence, customer satisfaction, and an unbelievable customer experience. Manage driver supply to ensure that we have the right number of drivers on the road at a given point of time. Prioritize operational issues as a real-time point of contact and provide creative solutions when needed. Respond to customer feedback and live customer issues. Tirelessly work to scale operational processes and systems to drive rapid growth.

Health Advocate

Galileo
Greater NYC Area
1 week ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Workplace Coordinator - Peloton Studios

Peloton
Greater NYC Area
1 week ago
+27
Peloton Studios New York operates 365 days a year to deliver both a broad offering of highly engaging subscription content and world class boutique fitness offerings to our members. Studio Workplace will keep the office running like a well-oiled machine. This person will be instrumental in further developing our thriving office culture with innovative zeal. We need a team member who will be a conduit for internal communications while also liaising with external partners. Studio Workplace will often be the first point of contact for the Peloton Studios - New York Office. You will seamlessly handle the flow of people through the business and ensure that all duties are completed accurately and delivered with high quality and in a timely manner. This position is full time at our Peloton Studios - New York. 

Office Administrator

DailyPay, Inc.
Greater NYC Area
1 week ago
+40
We are looking for an energetic and customer-focused Office Administrator to join our growing team! As Office Administrator, you will be responsible for managing the front desk and be the gatekeeper for the company by being the first point of contact for all visitors. The best candidate is passionate about providing excellent client service, a superb communicator, organized, and has the ability to deal with emergencies in a timely and effective manner, while streamlining office operations.

PCP Clinical Liaison

Quartet Health
Greater NYC Area
1 week ago
+47
Quartet’s Care Navigation is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. The PCP Clinical Liaison will assist Primary Care Providers with complex clinical cases and support them with the treatment of mental health in their practice.

Customer Experience Advocate (Spanish Fluency)

monday.com
Greater NYC Area
2 weeks ago
+25
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Experience Advocate

monday.com
Greater NYC Area
2 weeks ago
+25
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Success Manager (Spanish Fluency)

monday.com
Greater NYC Area
3 weeks ago
+25
We are are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Senior Business Systems Analyst

Yieldmo
Greater NYC Area
3 weeks ago
+33
We are looking for an ad-tech business system analyst who will help us engineer a highly efficient and audit-able software system that supports internal business processes. This person will be required to comprehend current state of internal operations such as Lead Management, Sales goals and Commission process, Advertiser/ Publisher Billing, Campaign budgeting and pacing. They will work closely with Data Engineers to identify the gaps in current data systems and come up with implementation strategies that can make operations efficient. The Business System Analyst and Data Engineers will tag team to build technology solutions in an agile software development methodology. In summary, this high visibility role will be responsible for projects from requirements gathering all the way to UAT, User Training and Support of all of Yieldmo data-systems used by operations.

Customer Experience Advocate (Japanese Fluency)

monday.com
Greater NYC Area
3 weeks ago
+25
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Agent: Operator (Full-Time)

Invisible Technologies
Greater NYC Area
1 month ago
+15
An operator will communicate to the client according to the instructions of a process. Much of this communication is templated in a process, but it will stray from the instructions from time-to-time and the operator will need to create a unique response. When communicating to a client, an operator will have to write in the voice of the client’s synthetic Assistant, and not in the operator’s own voice.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,243
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,310
Min: $40K
Max: $150K
Business Analyst $86,948
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,865
Min: $45K
Max: $250K
Marketing Operations Manager $94,725
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,062
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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