Senior Best Operations Jobs in NYC | Built In NYC

Senior Operations Jobs in NYC

81

VP, Customer Success

Payfone
Greater NYC Area
53 minutes ago
As the head of Customer Success, The VP, Customer Success will be a relationship management expert who will provide best in class customer service, ensuring a seamless implementation and onboarding experience for our clients. The VP will own critical client functions, which include increasing adoption, ensuring retention, identifying new revenue opportunities and maintaining/increasing satisfaction. The VP will scale the Customer Success function and manage a team that will include account managers, professional service engineers and implementation specialists.

Senior Manager, Workplace Services

Group Nine Media
Greater NYC Area
5 hours ago
We are currently looking for a Senior Manager, Workplace Services to join our Workplace team. Reporting directly to the Head of Workplace, the day-to-day security, safety and appearance of our locations will rest securely on your shoulders. You'll be responsible for maintaining the structure, fabric and services of the premises in accordance with the highest standards of quality and safety ensuring that the building is statutory compliant and our services create exceptional experiences. If you thrive in an exciting and evolving environment, you'll play a critical part in scaling our team.

SVP & GM Meetup Core

Meetup
Greater NYC Area
11 hours ago
+26
Be a key part of an executive team that is looking to meaningfully evolve its business model. Have significant decision-making autonomy that will be driven by a combination of the analyses you drive but also your intuition the judgements you make. Define and execute an aggressive revenue growth strategy for Meetup’s core subscription business — driving acquisition and retention on both sides of the supply/demand marketplace. Have a strong focus on growth outside the U.S., where we are already seeing significant momentum. Accelerating this momentum is critical. Build a roadmap that leads to success not just in 2019, but also for our next 2-3 years. Think deeply about the differing motivations of organizers by vertical and begin testing different strategies depending on type of Meetup (for example, tech Meetups, hiking Meetups, language acquisition Meetups each present wildly different organizer and member profiles).

Market Manager, Germany

System Administrator with Azure IaaS Experience

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position    We are currently seeking an experienced Senior System Administrator with extensive Azure IaaS experience to join our IT team within a custom software shop. The ideal candidate must possess in-depth domain, software, hardware, IoT, and network knowledge. The Senior System Admin will be responsible for the maintenance, monitoring, diagnostics, support, and installation of systems to insure security,

Senior Desktop Engineer

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position   We are looking to add to our current IT Team! Every member of our team is fully committed to providing our internal and external customers with a superior level of service to which they have grown accustomed. You will be part of a passionate, technology hungry team, where we teach one another, we learn from one another, and our successes and failures are shared. This is primarily an office-based position with the potential

Strategic Relationship Director

Honest Buildings
Greater NYC Area
1 day ago
+23
Honest Buildings is seeking an experienced Strategic Relationship Director. In this role, you will be the ultimate business owner of our most strategic high level accounts. The Strategic Relationship Director will be responsible for driving growth through renewals, partnering with sales to close upsell and cross-sell opportunities, and meet pre-set revenue targets. The ideal candidate is a self-starter, strategic thinker, extremely organized, and is a growth-minded relationship builder.

Senior Director of Property Services

Common
Greater NYC Area
1 day ago
+31
We are looking for a solution-oriented, customer-focused leader for our Property Services team. This individual will be responsible for the upkeep and maintenance of our properties, housekeeping services, vendor and strategic partner relationship management, and developing the operational strategy to manage a fast-growing portfolio of buildings. Reporting to the EVP Operations, this is a critical leadership role at our company and will be a thought leader to support the rest of the organization.

Director, Learning and Development (GCP/ICH)

TrialSpark
Greater NYC Area
1 day ago
+20
Our Quality Assurance (QA) team at Trialspark is looking for an experienced Director, Learning and Development (GCP/ICH) to create and drive a comprehensive learning strategy across TrialSpark aligned with our mission and sustain our culture of high performance and quality. This role is embedded in our Quality Assurance organization to deliver learning solutions that ensure proper oversight and compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, Health Authority regulations, quality parameters and effectiveness checks, safety of patients, data integrity, and business goals.

Senior Technical Account Manager

Smartly.io
Greater NYC Area
2 days ago
+13
Are you either a developer who’s itching to work closely with customers or a business expert with a programming hobby and ambition towards product development? Good. We need your help in scaling our product and business. As a Technical Account Manager at Smartly.io, you put your technical problem solving skills to use, and unleash your drive for learning fast and teaching others. You work with the largest and most advanced performance marketers in the world at the cutting edge of the online marketing industry.

Manager, Real Estate Operations

Knotel
Greater NYC Area
3 days ago
+18
The Manager of Real Estate Operations will play a key role in scaling up the business. S/he will work closely with the Director of Real Estate Operations on cross-functional initiatives to improve how real estate acquisition, design and construction, and asset management operate individually and collaborate with other departments.

Systems Operations, Sr. Associate

Customer Success Enablement and Training Manager

Manager, Asset Management

Head of Asset Management

Director of Supply Chain

Director, Development

Security Operations Manager

Load 4 more jobs8 jobs at Knotel

Executive Assistant to CEO

Compass
Greater NYC Area
3 days ago
+21
As an Executive Assistant to the CEO, you will work closely with him, his Chief of Staff, and the Office of the CEO to manage key operations. Anticipating the needs of the CEO, you will resolve administrative issues before they arise. You will move fast to ensure important tasks are executed in real-time. You will obsess about details to allow the executives to focus on their key priorities. You will represent our company externally, serving as a great first impression and the initial point of contact for Compass. You will also represent the CEO internally, managing relationships with key stakeholders from across the country. You are solutions-driven, exercise great judgment, and have a sense of humor.

IT Support Manager

Regional Manager, Agent Success

Director of Inventory Strategy & Operations

IT Manager

Talkspace
Greater NYC Area
4 days ago
+22
We are looking for an experienced and collaborative IT Manager to join us in our NYC Headquarters. This role will be the primary technical resource at Talkspace to identify, own, and scale our IT infrastructures and systems. We are looking for someone who is just as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental...

IT/Tech Operations Manager

Policygenius
Greater NYC Area
3 days ago
+18
Policygenius is looking for a self-driven person to manage, lead, and further develop our Tech Operations function! We want someone who can support our growing team of 140+ and work with stakeholders to scale ongoing operations of the company’s internal technology (network infrastructure, computer operations & help desk, and server & device management). The ideal candidate is a customer-service driven, technical leader who can strategically drive IT planning for future company growth, improve efficiencies in day-to-day operations, and directly manage & develop a team. Reporting into the VP of People, you will get to play a hands-on, integral role in developing Pg’s Tech Ops strategy, enhancing broader people practices & culture, and building some processes from the ground up!

Enterprise Account Director

Quovo
Greater NYC Area
3 days ago
+10
Quovo is a data platform providing insights and connectivity for millions of financial accounts across thousands of institutions. Today, hundreds of platforms and millions of end-users rely on Quovo's technology for account aggregation, bank authentication, and ongoing insights to build better financial futures. Quovo is looking for an experienced account management professional to manage our relationships with some of the largest names in

Group Director, Business Strategy

Movement Strategy
Greater NYC Area
4 days ago
+14
Group Director, Business Strategy (New York) Position: Full Time OVERVIEW: Movement Strategy is looking for a Business Strategy Group Director to join the team in our New York office. If you’re a strategic leader with 10-12yrs+ experience, and a proven track record successfully managing and growing large-scale accounts, keep reading! We’re a full-service social media agency with offices in NY, Denver, and LA. We work closely with several

Associate Director, Business Strategy

Movement Strategy
Greater NYC Area
4 days ago
+14
Associate Director, Business Strategy (NYC)                                                                   Position: Full-Time                                                                                                              OVERVIEW    Movement Strategy is looking for an Associate Director of Business Strategy to join the team in our New York office. If you’re a strategic leader with 7-8yrs+ experience, and a proven track

Head of Events Management

Sisense
Greater NYC Area
4 days ago
+17
Own global event plan including activities such as sponsored events as well as hosted events for prospects & customers. Own flagship annual client event, hosted in NYC. Own oversight & execution of corporate webinar program. Strategically evaluate & select events that allow us to achieve target objectives. Produce and manage detailed event plans (e.g. agenda, timelines, venues, suppliers, legal obligations, staffing). Lead a team of three (3). Manage and track budget. Negotiate third-party event contracts. Coordinate and communicate staffing requirements and conduct staff briefings for all events. Liaise with marketing and PR colleagues to promote event participation. Prepare and send event promotions and communications through Marketo. Onsite event execution as required. Track event results. Conduct post-event wrap up and analysis.

Senior Client Success Manager, Partner

Yext
Greater NYC Area
4 days ago
As a Senior Client Success Manager, you are responsible for growing our footprint within existing clients. You are committed to partnering with clients to help teach them about the additional benefits from Yext’s product offering. Individuals should have a proven track record of consultative sales and account management; the ability to negotiate with and navigate large organizations; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. If this is you, we offer best in class compensation with variable compensation tied to objectives and growth of clients business.

Vice President, Mental Health Provider Operations

Quartet
Greater NYC Area
4 days ago
+24
The Vice President of MHP Operations will design, develop and nurture a high-quality network of MH services across all of Quartet’s markets. This network will meet the demand for referrals to mental health services made by PCPs or self-referred by patients. The role, reporting into the COO, is both strategic and operational and will collaborate across the organization with Clinical, Product, Marketing and Operations. 

Senior Customer Success Manager

Celonis
Greater NYC Area
5 days ago
+12
As a Senior Customer Success Manager (CSM) you will act as a trusted advisor to a portfolio of strategic customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention. You will work closely with sales and professional services teams to define, develop and execute effective strategies that drive additional growth and expansion within customers.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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