Senior Best Operations Jobs in NYC | Built In NYC

Senior Operations Jobs in NYC

85

Executive Assistant

WeWork Technology
Greater NYC Area
27 minutes ago
+40
Based in New York City, the Executive Assistant will partner with the VP, Global Revenue Optimization and help with all  executive support responsibilities. Additionally, this individual will also support the day to day operations of the Global Revenue Optimization team .  Success is achieved by being proactive, efficient, and with the use of high judgement to prioritize, plan, and execute key administrative tasks including professional interaction with internal and external business partners, coordinating meetings and travel, and managing team-wide events. Knowledge of and experience in the technology or hospitality industries will be beneficial but not mandatory.

Executive Assistant to CISO

Operations Manager, Developer Platform

Infrastructure Security Engineer, IT

Client Solutions Architect

Lifion by ADP
Greater NYC Area
5 hours ago
+30
 About us We are a special venture within a large established company. We are “re-writing the rules” and defining our own standards for success. We have access to the resources of a Fortune 500 with the velocity of a startup. Our team is high powered and committed: we expect the same from every person we hire. Our industry is at the beginning of a transformational shift and we intend to lead it. We are building products and services to help both

Network Engineer

Gemini
Greater NYC Area
10 hours ago
+29
The ideal candidate is an exceptional team player who also takes proactive ownership for individual results; they're hungry to learn and enjoy pushing the limits of their comfort zone. The team is looking for someone with a great deal of intellectual curiosity and the ability to challenge standard methodologies while upholding effective processes and best practices. 

Manager, Facilities

Rent the Runway
Greater NYC Area
10 hours ago
+38
About Us: At Rent the Runway, our mission is to make women feel empowered and self-confident every single day by combining best in class technology, logistics, and customer service. Since our launch in 2009, we’ve developed proprietary technology, a one-of-a-kind reverse logistics operation, stores of the future, a viral brand, relationships with hundreds of fashion designers - and we are passionate about continuing to innovate our customer

Senior Manager, Environmental Health & Safety

Network Engineer

Claims Team Lead

Platform Engineer

Manager, Operations

Sr Manager, Operations

Director of Training (CX and Retail)

Load 4 more jobs8 jobs at Rent the Runway

Director, Business Development

The Trade Desk
Greater NYC Area
10 hours ago
+16
You are a master relationship builder, sales leader, and creative problem solver. You exhibit high emotional intelligence and professionalism at all times, and are a true consultative business partner with your clients. This high visibility role offers an unparalleled opportunity to work as a senior individual contributor with a highly strategic and focused portfolio. You are versed in the agency landscape, with key senior relationships already established.

Senior Manager, Tech Operations

GM, Thought Leadership

Director of Construction and Design, Expansion

Knotel
Greater NYC Area
14 hours ago
+18
Knotel is seeking a Director of Construction and Design, Expansion to lead the teams for our expansion markets, outside of New York City. Reporting directly to our Global Head of Real Estate & Business Development, s/he will grow Knotel’s global real estate portfolio by setting systems and processes around the entire pre-construction and build-out through member move-in. Additionally, s/he will develop and leverage knowledge of local markets to inform broader expansion planning and new market strategy.

Global Enterprise Manager

Business Operations Manager, Real Estate

Head of IT

Director, Real Estate

Load 1 more jobs5 jobs at Knotel

Investor Relations Manager

YieldStreet
Greater NYC Area
21 hours ago
+32
YieldStreet is looking for a dedicated Investor Relations Manager to enhance the investor experience by having an investor first mentality and finger on the pulse of the competitive B2C sales and customer success industry. As an Investor Relations (IR) Manager you will manage a growing team of IR Associates and play a critical role in acting as the face of YieldStreet to our investors. You will be responsible for creating a best in class standard of customer experience with an eye on increasing participation and engagement in YieldStreet offerings. If you are looking to leverage your experience in sales or customer success at a rapidly scaling fin-tech, apply below.

Lead, Care Management Accreditation

Cityblock Health
Greater NYC Area
21 hours ago
+19
As the Care Management Delegation lead, you’ll spearhead our care management delegation programs, managing the life-cycle from the pre-delegation assessment to on-going management and reviews/audits by our health plan partners. As we grow and scale to new markets and partner with more health plans, you will lead policy development, reporting, and quality improvement strategies that ensure Cityblock remains compliant with state, federal and NCQA regulations. You’ll work cross-functionally across our Clinical, Operations, Data and Product teams to optimize the care management program regulatory performance across each of our partners, including working with care teams and tracking the program through audits and clinical reports. You will be the primary point of contact for our partner Delegation Oversight Committees and leads, ensuring all requirements are met, corrective action plans are completed, new requirements are implemented within our care model.

Director of Professional Services

Kustomer
Greater NYC Area
1 day ago
+19
Our Customer Experience (CX) team is responsible for designing world class experiences for our customers. We partner with our customers to understand their pain points and work towards providing value while driving long-term relationships for mutual success. As the Director of Professional Services, you will lead our implementation efforts from start to finish. You will partner closely with our executive and sales teams to align pre-sales expectations, develop implementation plans, and oversee the operations of the Professional Services team.

VP, Privacy

Tribune Publishing
Greater NYC Area
1 day ago
Tribune Publishing is hiring a Vice President, Privacy to lead our privacy compliance, education, and protection strategy across all businesses and geographies we conduct business. This is a senior level role tasked with the responsibility of ensuring the protection and proper usage of all data, including consumer, in our possession. This position is perfect for the overachiever who loves working in a fast-paced, ever-evolving environment to drive change while rolling up their sleeves on a day-to-day basis. Our ideal candidate has experience with GDPR analysis and implementation within the media and e-commerce industry.

Head of Customer Success

Summer
Greater NYC Area
1 day ago
+14
Who We Are Summer’s mission is to help the 45 million Americans burdened by student debt save time and money through smart, algorithm-based recommendations. Summer combines policy expertise and innovative technology to serve student loan borrowers across the country. Our founding team draws on years of experience in public policy, law, consumer finance, and engineering to tackle one of the greatest challenges of our generation. We’re registered

Manager, Customer Care

Aircall
Greater NYC Area
1 day ago
+22
The customer experience is the heart of Aircall and we are looking for a tech-savvy individual who is looking to help their team and customers succeed. You will work closely with the Customer Success Leadership to ensure that our support and onboarding teams are providing world class customer experiences as we grow and scale.

Client Solutions Manager

Simon Data
Greater NYC Area
1 day ago
+27
The Client Solutions Manager (CSM) role is all about making sure our clients - high growth venture-backed companies and leading enterprise brands - get as much value out of our platform and services as possible. CSMs are responsible for developing deep, trusted-advisor relationships as they work with clients across every phase of the client lifecycle from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Head of Workplace & Real Estate, North America

Collibra
Greater NYC Area
1 day ago
+34
As the senior manager in the region, you will be responsible for Collibra’s offices across North America, ensuring they operate seamlessly, reflect company culture and values, and are places where Collibrians love to come to work! This role will oversee our main office in New York and satellite locations across North America. Touching on everything from office safety and security to the snacks that we provide, the Head of Workplace and Real Estate will impact nearly every person that comes through our door. They will also work closely with our partner teams around the globe to develop programs, processes, and procedures, and ensure they are successfully implemented at each site. 

Customer Advisory Director

Senior Manager, Services Portfolio

Premium Support Engineer

QA Learning and Development (GCP/ICH) - Open Level

TrialSpark
Greater NYC Area
1 day ago
+20
Our Quality Assurance (QA) team at Trialspark is looking for an experienced Director, Learning and Development (GCP/ICH) to create and drive a comprehensive learning strategy across TrialSpark aligned with our mission and sustain our culture of high performance and quality. This role is embedded in our Quality Assurance organization to deliver learning solutions that ensure proper oversight and compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, Health Authority regulations, quality parameters and effectiveness checks, safety of patients, data integrity, and business goals.

NetSuite Business Analyst

Peloton
Greater NYC Area
1 day ago
+27
The IT Business Analyst will be responsible for developing business requirements for integrated management information systems across all finance functions. The selected candidate will also be part of finance change management and process improvement discussions in order to identify and implement streamlined solutions. Lead the management Information and data requirements gathering initiative to develop and/or streamline the operational reporting capabilities. Ensure that processes are implemented to take full advantage of the capabilities of the systems. The ideal candidate will be a results-oriented, business analyst with experience in business systems implementation and finance operations.

Senior IT Operations Analyst

Lead IT Operations Analyst

Technology Risk & Compliance Senior Analyst

Director, Global Network Services

IT Supply Chain Business Analyst

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

Accessories Merchandiser

IT Project Manager - Service Delivery

Manager, Reverse Logistics (Repair and Refurb)

Senior Manager, ODM

Senior Integrations Developer- Dell Boomi

Director, Post Merger Integrations

Load 10 more jobs15 jobs at Peloton

Director of Real Estate

Redesign Health
Greater NYC Area
1 day ago
+14
We are seeking a Real Estate Manager who will have the responsibility of leading the medical office expansion. You will serve as the internal expert on real estate and drive our expansion strategy externally with brokers and landlords. This role supports to the COO. To succeed in the role, you must be a dealmaker at heart. You must be adept at solving a variety of challenges, have a high sense of urgency, and be extremely organized.

Director of Construction

Domio
Greater NYC Area
2 days ago
+32
Domio is looking for a Director of Construction to manage teams to oversee the successful build-outs and renovations of apart-hotel, community and vacation rental projects. This person will work with Real Estate Investments, Project Management, Design, and Operations to ensure that building projects are completed on time, on budget and according to our plans and specifications. This person should be able to juggle multiple projects in various stages simultaneously and communicate cross-functionally across different teams.

Associate Director of Client Strategy - Retail

Movable Ink
Greater NYC Area
2 days ago
+25
The Associate Director of Client Strategy be charged with driving quantifiable, measurable and winning strategies for applications of Movable Ink software for a named list of 15-20 of our most strategic accounts. A major focus of the role will be to own short term engagements with our most strategic clients, where the goal will be to solve C level problems with Movable Ink technology. The role will report to the VP of Strategic Accounts and could be in NYC or San Francisco.

Customer Service Supervisor in NYC

Meero
Greater NYC Area
2 days ago
+16
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organisation. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work. - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,267
Min: $55K
Max: $200K
Director of Customer Success $136,652
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

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