Senior Operations Jobs in NYC

105

Director, New Verticals

DoorDash
Greater NYC Area
8 hours ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Strategize. From first principles, you’ll develop the optimal strategy for best serving our customers. Analyze.  You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate.  You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Clinical Abstraction Manager (RN, NP or CTR)

Flatiron Health
Remote
10 hours ago
+37
We're looking for a Clinical Abstraction Manager (RN, NP or CTR) to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team, and why Flatiron Health is the right next step in your career.  What You'll Do At Flatiron we are building a disruptive software platform dedicated to oncology that connects cancer centers across the country on a common

Product Manager, Spotlight Non-Regulatory (Various Levels)

Manager, Corporate Applications

Product Manager, Spotlight Regulatory (Various Levels)

Associate Clinical Director (NP or PA)

Head of Regulatory Projects, Quantitative Science

Load 2 more jobs6 jobs at Flatiron Health

Partnership Events Manager

Major League Baseball
Greater NYC Area
21 hours ago
+48
Brainstorming and implementing event plans and concepts. Liaising and negotiating with vendors. Handling event budgets, invoicing, payables. Liaison between MLB partners and internal groups at MLB to execute on-site activations. Serve as primary contact with MLB partners for Jewel Event hospitality including hotel, ticketing, signage and other needs. Coordinating and manage on-site logistics for partners and ensuring all contractual obligations are met and fulfilled. Developing hospitality invitations and managing invite lists.

Director of Customer Success

Nylas
Greater NYC Area
21 hours ago
+47
Nylas is looking for an intelligent, diligent, and results-driven individual to direct our Customer Success function. Hundreds of businesses rely on the Nylas APIs to power their products, and your role will be critical in ensuring their continued engagement and success. 

US General Manager - New York

Revolut
Greater NYC Area
20 hours ago
+39
Revolut is looking for someone to launch and scale our core business in the US. The role will sit in the New York office and report to the US CEO. This person will be responsible for the growth of the business and development new localized product offerings (e.g Trading, Vaults, Crypto, Business).

Senior Manager, Care Delivery Services

Cityblock Health
Greater NYC Area
21 hours ago
+35
In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

VP Client Growth

Cedar
Greater NYC Area
21 hours ago
As a VP, Client Growth, you will serve as the face of Cedar to our clients. Key areas of focus will be building strong relationships with executive stakeholders, driving strategy around partnership expansion opportunities, and collaborating with internal stakeholders from different departments to execute on client strategies.

Regional Workplace Services Manager

Snap Inc.
Greater NYC Area
22 hours ago
+48
We’re looking for a Regional Workplace Services Manager to join Snap Inc! You will play a key leadership role in our Regional Operations team as we continue to grow. Working from our New York office, you’ll lead our Workplace Services team that supports our Central and Eastern Regional locations to ensure that things run smoothly. You’ll oversee procurement of workplace services and supplies, daily onsite repair and maintenance, post-occupancy improvements, and event spaces.

Sr. Manager, Content, Business & Operations

Strategic Sourcing Manager- Mechanical

Peloton
Greater NYC Area
22 hours ago
+27
At Peloton, Strategic Sourcing Managers collaborate with Engineering teams to ensure we have a high quality, cost effective supply base that is able to also deliver components to meet our production demand. As a Sourcing Manager, you will serve as the primary contact for internal teams and external partners/suppliers for sourcing and procurement. You'll identify key mechanical components, identify potential suppliers and build consensus cross functionally to qualify those suppliers. You'll lead and support the development, implementation and management of global strategies to provide Peloton with optimal flexibility, quality, and supply assurance. Working closely with Product Management, Hardware/ Software Engineering, Industrial Design, Quality Engineering and Operations teams, you will manage and maintain long-term supplier relationships. The role will be based out of Peloton's NY HQ.

Director of Business Operations

Vice President, Corporate Wellness

Senior Manager, ODM

Network Engineer

Global AV Manager

Director, Sourcing

Director, Logistics

Senior Manager, Reverse Logistics

Director, Enterprise Operations

Senior Manager- Supply Chain Systems

Load 7 more jobs11 jobs at Peloton

Head of Clinical Operations

TrialSpark
Greater NYC Area
1 day ago
+20
As the Head of Clinical Operations at TrialSpark, you’ll be responsible for leading and managing four key groups within TrialSpark: Clinical Project Management, Clinical Study Management, Vendor Management and Data Management. This role will be a primary stakeholder in roadmap development across all Clinical Operations functions. Your day-to-day activities will include the implementation and execution of the overall clinical studies strategy, ensuring consistency, quality and compliance with global clinical standards and regulations. You will work with team members to create the operational strategies for the TrialSpark studies portfolio, as well as promote innovation and process excellence within and across all TrialSpark functions. In addition to running the day-to-day, you will be charged with driving innovation and efficiency in the clinical trial process.

Contact Center Manager

Cedar
Greater NYC Area
1 day ago
Oversee contact center operations across multiple partner relationships and client locations. Read and analyze daily, weekly, and monthly reporting to evaluate achievement to goals. Where variances may exist, partner with key stakeholders to develop action plans to return to acceptable performance standards and hold others accountable to results. Prepare and present timely, accurate analyses to key stakeholders including leadership team, internal departments, external partners, etc. Cultivate close working relationships with contact center clients and peers across the organization to maintain expert knowledge in the day-to-day business. Provide professional development to team members to enhance their knowledge and capabilities. Travel when necessary to contact centers to meet with and assess day to day operations. Communicate effectively with stakeholders at all levels, internally and externally.

Director, Digital Merchandising

Moda Operandi
Greater NYC Area
1 day ago
+48
Moda Operandi is looking for a dynamic Director, Digital Merchandising to oversee our ecommerce site operations team. Based out of our New York City Headquarters, this position is responsible for curating and executing the ideal luxury online shopping experience specifically site merchandising, sales planning, site optimization & operations. Reporting to our Chief Operating Officer, the Director, Digital Merchandising will also partner with leadership across content, buying, sales, data/analytics, technology, & finance to define the product roadmap and to achieve operational excellence for our ecommerce business.  The ideal candidate is innovative and has extensive experience launching, testing, and operating successful e-commerce businesses preferably within a luxury retailer. This is a great opportunity for an individual who obsesses about optimization and improving conversion rates; and is equipped with a deep understanding of luxury consumer insights and ecommerce merchandising strategy. 

Customer Success Manager

Integral Ad Science
Greater NYC Area
1 day ago
+47
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts. As a part of our Customer Success team, this role offers potential to gain in-depth experience of the verification space within the advertising industry. Under the direction of your manager, you will finesse your technical, communication, and commercial skills.

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
2 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Supply Chain Manager

The Farmer's Dog
Greater NYC Area
2 days ago
+17
The primary goal of the Supply Chain Manager will be optimizing strategic execution plans and processes to improve the business. As a leader of one of our core teams, this person is expected to operate with a sense of urgency while also establishing fail-safe provisions for any contingencies. This person will be the escalation level for issues that arise in the daily business. 

Director of Customer Experience

monday.com
Greater NYC Area
2 days ago
+25
In this role, you will work closely with CSM leadership to help build a team of elite Specialists. We’re looking for our next exceptional manager with a passion for developing others, building effective teams, and helping us uphold and surpass our commitments to the customers we serve.

Executive Assistant

The Trade Desk
Greater NYC Area
2 days ago
+22
We are seeking an Executive Assistant for our New York location. You will provide a high level of administrative support for the Chief of Revenue Operations as well as another member of his sales leadership team. You will be responsible for travel accommodations, expense reporting, calendar management, meeting logistics and preparation, document preparation and miscellaneous administrative functions as needed.

Director, Business Development

Lead Trading Strategy Director

Senior Technical Support Specialist

Braze
Greater NYC Area
2 days ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
3 days ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

Head of Broker Operations

Orchard
Greater NYC Area
3 days ago
+22
The Head of Broker Operations at Orchard will be a critical member of the leadership team, driving a superior customer experience for all Orchard customers. The Head of Broker Operations will be based in either our New York City or Austin, TX offices and will report to the CEO, Court Cunningham.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,493
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $93,382
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,420
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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