Senior Best Operations Jobs in NYC | Built In NYC

Senior Operations Jobs in NYC

96

VP of Enterprise Systems

Peloton
Greater NYC Area
19 hours ago
+27
Develop systems and platforms to support Financial Planning & Analysis (FP&A), Supply Chain Management (SCM), Human Capital Management (HCM), and Enterprise Resource Planning (ERP). Develop and maintain enterprise system strategic roadmap as an enabler of business objectives and milestones. Develop and drive process for selecting new and upgrading existing enterprise systems. Build rapport, credibility and cohesion across all business, operational and technology teams. Maintain strong knowledge and understanding of business needs, evidenced by the ability to establish and maintain a high level of trust and confidence. Drive business process efficiencies in supply chain, finance, and people through collaborating with partner teams leveraging existing and new enterprise infrastructure. Implement a resource strategies based on business need, scope of work, cost, and skill requirements. Drive operations excellence, including scaling, data quality control, data model management, system integration monitoring of enterprise applications. Ensure excellence around enterprise architecture and establish process around upholding responsible architectural design.

Director, Advanced Sourcing

Director, Global Infrastructure

Network Engineer

IT Supply Chain Business Analyst

Senior Manager, ODM

Manager, Reverse Logistics (Repair and Refurb)

Senior Integrations Developer- Dell Boomi

IT Project Manager - Service Delivery

IT Project Manager - Finance

Director, Post Merger Integrations

NetSuite Business Analyst

Load 8 more jobs12 jobs at Peloton

Director of Hospitality Operations

Domio
Greater NYC Area
1 day ago
+32
Lead and manage multiple remote Head of Operations/City Managers and their teams to drive quality, service, and financial results. Analyze guest feedback trends and assist on-the-ground Operations teams with creating action plans to improve and remove pain points in the guest experience. Maintain quality standards across the region. Own the P&L that encompasses the entire region. Foster strong relationships with cross-functional senior leadership to ensure the success and growth of Domio. Serve as the voice between our city teams and HQ. Help scale to our other cities by developing and implementing processes and best practices. Foster a culture of delight with team members, guests, and stakeholders.

Manager, Customer Experience Operations

Rent the Runway
Greater NYC Area
1 day ago
+38
As the CX Operations Manager, you will lead and scale the Claims and Dropbox teams at Rent the Runway. We are looking for the technical expertise, project management, and people leadership skills needed to keep up with a fast-paced, high-growth environment. You will build out and manage the Claims and Dropbox support teams, working with the Sr. Manager, CX Operations to develop a scalable model for 2019 and beyond.

Claims Team Lead

Rent the Runway
Greater NYC Area
1 day ago
+38
As a Team Lead, CX Operations Claims at Rent the Runway, you will be responsible for leading a team that delivers exceptional customer experiences at the last mile. Your primary focus with be managing and mentoring a quickly growing team of Courier Claims Associates, who focus on supporting carrier and customer relationships. You will partner cross-functionally as the primary contact for all carrier communication and work directly with the transportation team. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working cross-functionally with our transportation department to escalate and resolve issues.

Director of Customer Success

Optimove
Greater NYC Area
1 day ago
+22
The Director of Customer Success is responsible for mentoring and managing a highly skilled group of CSMs, helping to orchestrate the company’s customer success strategies, building strategic relationships with customers and collaborating with cross-functional leaders in the company to deliver an excellent customer experience.

GM, Thought Leadership

The Trade Desk
Greater NYC Area
1 day ago
+16
The GM of Thought Leadership’s role is to drive its industry education and thought leadership, content publishing, and TTD’s research agenda. This senior marketer would lead a team that plans and executes all thought leadership projects including industry reports, whitepapers, and educational or seasonal microsites. This leader would work in concert with the global brand leadership to build strategies and tactics that support global launches and programs. The leader and team would work toward setting and defining audience and engagement metrics, and improving results.

Director, Business Development

Director, Client Strategy

Senior Manager, Tech Operations

VP, Infrastructure & Security

Conductor
Greater NYC Area
1 day ago
+24
The Vice President of Infrastructure & Security sets the vision, strategy, and leadership for Conductor's Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout Conductor's underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise. This role will be based out of Conductor's HQ in New York City.

DTC Director (Flamingo)

Harry's
Greater NYC Area
1 day ago
+32
The Flamingo DTC Director will lead a team that is responsible for developing and executing on our eCommerce and digital strategy. You will be responsible for growth marketing (acquisition and retention), digital customer experience, and roadmap setting. You will scale our online business and ensure that the experience customers have with our digital touchpoint ladder up to our overarching brand goals. You will improve process and collaborate across groups on major brand initiatives and provide coaching and professional growth to your team. You will report to the Senior Director of Flamingo Business Operations.

Senior Manager, Inventory & Supply

Network Engineer

Gemini
Greater NYC Area
1 day ago
+29
The ideal candidate is an exceptional team player who also takes proactive ownership for individual results; they're hungry to learn and enjoy pushing the limits of their comfort zone. The team is looking for someone with a great deal of intellectual curiosity and the ability to challenge standard methodologies while upholding effective processes and best practices. 

Senior Systems Engineer

Rent the Runway
Greater NYC Area
1 day ago
+38
We are looking for an experienced seniors systems or operations engineer who likes to collaborate with software engineers when solving problems at scale. You've supported large-scale production systems in the past and feel strongly about stability, high-availability, and uptime; you take a metrics and SLA based approach to everything. You're passionate about Linux systems and feel confident in your ability to tune everything from the boot loader to the TCP stack. You're incredibly comfortable in scripting and automation; you love tools like Puppet or Ansible, but are clever enough to pull out the ultimate bash one-liner in a pinch. You might have experience racking and stacking in a data center, and if you do, you know how to translate that knowhow to cloud-based systems and networks. You're confident in your ability to deal with production issues, plan for the future, and help others learn how to do the same.

Manager, Operations

Rent the Runway
Greater NYC Area
1 day ago
+38
The Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their team during a shift to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. Managers are servant leaders; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Senior Manager, Transportation (Supply Chain: Drop…

Rent the Runway
Greater NYC Area
1 day ago
+38
The Senior Manager, Transportation (Supply Chain: Drop Box / Lockers) is responsible for executing and scaling Rent the Runway’s transportation network strategy. In this role, you will be responsible for engaging multiple business partners both internal and external to ensure best in class customer experience across multiple carriers and distribution centers.

Interior Architect Manager

Common
Greater NYC Area
1 day ago
+31
Common is seeking an Interior Architecture Manager to join our Design and Construction Team to create homes for shared living. We are looking for someone with an entrepreneurial spirit to spearhead our efforts in building an interior design firm under the Common flag. This is an opportunity for a talented thought leader to help conceptualize and execute better housing across multiple cities at a large scale.

Associate Clinical Director (NP or PA)

Flatiron Health
Greater NYC Area
2 days ago
+37
Join a team of oncology physicians and nurse practitioners on our Research Oncology team. The RO team provides clinical and research leadership both within and outside Flatiron. The team works on a day-to-day basis to ensure quality and translate real-world data into insights that benefit cancer patients. This includes input into how data sets are developed and used, thinking about scientific problem sets and their interpretation, and working

Clinical Abstraction Manager (RN, NP or CTR)

Procurement Operations Manager

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

Customer Support Manager

Load 1 more jobs5 jobs at Flatiron Health

Executive Assistant

Collibra
Greater NYC Area
2 days ago
+34
We are looking for a highly organized, detail-oriented partner to join our team as an Executive Assistant to several of our Executive team. You are a trusted professional and will act as an extension of the executive team in terms of voice, judgment, and decision making. You should serve as a role model for other executive assistants, in terms of project management, professional maturity, integrity/confidentiality, and demeanor, anticipating and planning for needs, pace, advising and coordinating solutions to day-to-day problems. You minimize conflicts and maximize productivity for the executive team, enabling them to do their best work.

Head of International Strategy & Operations

Squarespace
Greater NYC Area
2 days ago
+31
At Squarespace, our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, design-forward, and easy-to-manage online presence. From our headquarters in NYC, we are actively working to grow our international reach and bring the future of online publishing to a worldwide audience. We are in search of a Senior Manager of

Head of CRM

Regional Pharmacy Lead

Cityblock Health
Greater NYC Area
2 days ago
+19
As the Regional Pharmacy Lead, you’ll spearhead Cityblock’s pharmacy strategy across the northeast markets, initially focusing on academic detailing and then developing our medication therapy management program (MTM) and pharmacy quality program including collaboratively developed pharmacist-driven medication treatment protocols. You’ll identify innovative solutions to bring the most cost effective drug options to our low income members. You’ll work cross-functionally with our clinical leaders, the data and analytics team, product team and our health plan (and their pharmacy benefits managers) to identify areas of opportunity and to implement solutions to drive performance in chronic disease outcomes, total cost of care, pharmacy quality, medication adherence, and pharmaceutical efficacy across our membership.

Director, Real Estate Expansion

Knotel
Greater NYC Area
2 days ago
+18
Hire, onboard, and manage a distributed workforce responsible for growing Knotel’s real estate portfolio in new markets. Lead Knotel’s expansion strategy by maintaining a healthy pipeline of commercial real estate properties. Synthesize market data and best practices to establish standards to support excellent site selection. Manage resources to drive consistency, objectivity and fact-based orientation with respect to project delivery across markets. Partner with Legal, Finance, Operations, Growth and other cross functional teams to streamline inputs and increase alignment on all deals. Create and prepare various monthly, quarterly, and annual reports for management’s review as needed.

Global Enterprise Manager

Business Operations Manager, Real Estate

Director, Real Estate

Asset Manager

Load 1 more jobs5 jobs at Knotel

Head of Services and Operations, Stealth Healthcar…

BCG Digital Ventures
Greater NYC Area
2 days ago
+24
Create end-to-end service strategies incorporating our values, clinical guidelines and compliance requirements that result in a differentiated concierge offering and allows our customers and our organization to create and sustain value. Gain and share insights with product and others through an understanding of service blueprints, care programs and care manager/customer journeys.

Head of Sales & Marketing - Stealth Memory Care Startup

Chief Executive Officer - Stealth Memory Care Startup

CEO - Pet Insurance Startup

Senior Customer Success Manager (New York)

Greater NYC Area
2 days ago
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,004
Min: $31K
Max: $80K
Operations Associate $60,061
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,781
Min: $30K
Max: $169K
Client Success Manager $74,160
Min: $40K
Max: $110K
Customer Support Manager $76,154
Min: $45K
Max: $114K
Desktop Support $76,273
Min: $44K
Max: $118K
Operations Manager $85,444
Min: $45K
Max: $132K
Business Analyst $87,088
Min: $12K
Max: $160K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,761
Min: $74K
Max: $175K
Sales Operations Manager $104,727
Min: $50K
Max: $150K
Director of Operations $124,750
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $178,048
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $214,324
Min: $95K
Max: $588K

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