Senior NYC Startup and Tech Jobs

8

Director of Customer Success

Narmi
Greater NYC Area
2 hours ago
+30
We are seeking a a leader to help manage Narmi's customer relationships. This person will have comfort in interacting with both C-suite stakeholders as well as operational stakeholders. You will bring a product-focused mindset to Customer Success and be obsessed with Narmi customers experiencing the highest level of success from our platform. You'll start by playing both a strategic and individual contributor role, and hire a team over time as Narmi continues to grow.

Director, Customer Experience Operations

The Farmer's Dog
Greater NYC Area
3 hours ago
+17
As the Director of CX Operations, you will scale and lead our customer experience team to achieve the highest levels of customer issue resolution through delightful, timely, and professional communications with customers. You will have accountability for leading the day-to-day operations of our Customer Experience team as it grows from ~80 individuals to 150+ associates in the next year. With your leadership, the Customer Experience team will continue to meet or exceed both team and individual goals in a highly productive and engaged environment. Ultimately, we want to become the most beloved pet care brand in the world, and this position will play a critical role in helping us get there.

Head of MHP Acquisition

Quartet Health
Greater NYC Area
2 days ago
+47
This position will develop and implement strategy to scale mental health provider acquisition. Managing a team of Inside Sales representatives as well as in-market recruiters to target, engage and onboard provider prospects in each market to meet the needs of the customer/patient population. This role, supported by cross functional partners, will develop tools, metrics and best practices for provider outreach. Responsible for day to day management and skill development of all team members. 

Head of Customer Experience

The Farmer's Dog
Greater NYC Area
6 days ago
+17
As the Head of Customer Service, you will lead this highly dynamic and motivated team as we strive to create a useful, delightful, and seamless experience for our customers and their pets. You will be leading, designing, and implementing cross-functional processes that map to, and help create, the ideal customer journey. You will be responsible for identifying the structure and foundation of the team and will build and execute our strategy for the next 3+ years by assessing current and future needs for the growth of the business. Whether partnering with marketing and operations to develop processes or acting on new opportunities, you will create a customer service culture that obsesses over creative problem-solving with a spirit of collaboration, empathy, and joy.

Senior Manager, Media & Entertainment Consulti…

EPAM Systems
Greater NYC Area
2 weeks ago
+42
You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Senior Manager, Media & Entertainment Consulting. Scroll down to learn more about the position’s responsibilities and requirements. As part of our Business Consulting Practice, the Senior Manager, will work across various technical business units, consulting groups, partners and clients to support the delivery of Media & Entertainment solutions at EPAM.

Director of Client Engagement

Kin + Carta
Greater NYC Area
2 weeks ago
+40
You are a trailblazer. You create opportunities for others. You are gritty and never give up. You never let things fall through the cracks. You can bridge the big picture with the intricacies of execution. You can hold an executive conversation with confidence. You have a passion for exploring, “What’s next?” and are highly motivated, productive and organized. You have the ability to build trust and rapport with stakeholders to understand the competitive landscape in a pursuit and connect the dots for the right support and craft a story to win.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

GCP Consulting Client Partner

EPAM Systems
Greater NYC Area
3 weeks ago
+42
Be a strong industry leader and understand the entire suite of GCP and GCP Support products. Be very hands on in the technical space as well as communicate at the CXO level. Be able to engage clients at the technical level around application and big data concepts. Initiate and maintain strong working relationships with EPAM sales leadership, sales team, account management leadership and account managers. Work with sales and account management leadership to target business units with high potential to benefit from our broader Business Consulting offerings. Work with EPAM colleagues to establish and maintain a vision for relevant Technology and Business Consulting service offerings and related success metrics. Own end-to-end service offering go to market. Enable client technology leaders to positively affect business outcomes by applying a holistic people, process and technology mindset to business alignment, technology strategy and technology tactics. Manage global client engagements to drive business growth and be responsible for accounts portfolio P&L. Create business strategies to successfully achieve client business goals. Act as the lead with clients, internal teams and BU Heads/Sales Leads. Drive business and technology transformation.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,981
Min: $31K
Max: $88K
Office Manager $63,243
Min: $40K
Max: $105K
Operations Associate $64,804
Min: $35K
Max: $165K
Sales Operations Analyst $68,252
Min: $30K
Max: $119K
Technical Support $73,422
Min: $30K
Max: $169K
Desktop Support $73,471
Min: $44K
Max: $118K
Customer Support Manager $78,475
Min: $45K
Max: $129K
Client Success Manager $85,694
Min: $40K
Max: $190K
Business Analyst $88,553
Min: $12K
Max: $230K
Business Intelligence Analyst $92,560
Min: $55K
Max: $150K
Operations Manager $93,273
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $104,597
Min: $74K
Max: $175K
Sales Operations Manager $113,250
Min: $50K
Max: $180K
Director of Operations $128,859
Min: $55K
Max: $235K
Director of Customer Success $136,823
Min: $98K
Max: $208K
Vice President of Operations $180,361
Min: $100K
Max: $300K
Vice President of Care $192,100
Min: $160K
Max: $235K
COO (Chief Operating Officer) $228,903
Min: $95K
Max: $588K

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