Senior NYC Startup and Tech Jobs

30

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
2 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Manager - ES Supply Chain - Warehouse Management S…

Peloton
Greater NYC Area
2 days ago
+27
You will be responsible for leading the team of analysts and business super users to ensure the development and functionality of the next gen Warehouse Management System. You will support the day to day warehouse operations that function within the system, while embracing Peloton values, policies and all relevant procedures. You will collaborate with Field Ops Warehouse Managers, Distribution teams, and supply chain process teams to improve features, functions, process, and help eliminate inefficiencies. You will maximize operational excellence, quality, and efficiency in a sustainable way for our customers, across all of our products and channels and geo regions. 

Sr Manager Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Senior Network Architect

Senior Network Engineer

Senior Manager, Facilities Operations

Director, Sourcing

IT Marketing Business Systems Analyst

Senior Manager, ODM

Facilities Manager, Back of House

Load 6 more jobs10 jobs at Peloton

Customer Success Director

Affirm
Greater NYC Area
2 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
2 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Director, Credit Risk

Bread
Greater NYC Area
2 days ago
+38
Reporting to the senior management team and leading a team of data scientists and operational analysts, you will have a hands-on role in all aspects of Credit and Fraud Risk management—from underwriting to term and credit limit assignment to managing relationships with critical external vendors and internal stakeholders.  If you have a passion for all things Risk with a track record of leadership and results who likes to get things done by engaging in teamwork, is not afraid to dive in hands-on, and is excited by the challenges that come with life at a fast-growing FinTech startup, you’ve come to the right place.

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
3 days ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

Director of New Ventures

Redesign Health
Greater NYC Area
5 days ago
+15
Redesign Health is looking for a Director of New Ventures. Working with our Head of New Ventures, you will be involved in all steps of Redesign’s ideation, research, prototyping, and launch process. The goal of this role will be to diligence and co-found the next generation of great healthcare companies. Key components of the job will include ideation, completing industry research, creating business plans, prototyping and testing, developing go-to-market strategies, building founding teams, and early-stage operationalization of new ventures. You will work closely with Redesign’s functional area heads across product, technology, marketing, finance, accounting, and legal as you evaluate and launch new businesses. This position will report to the Head of New Ventures at our NYC headquarters.

Investor Relations - Assistant Vice President

iCapital Network
Greater NYC Area
5 days ago
+29
Assist financial advisors and high net worth investors with the onboarding process, including website registration and the submission of investor subscription and AML documents. Support high profile fund managers in their fundraising efforts by assisting their clients through the subscription process and managing fund closings, with a strong dedication to successful client outcomes. Provide on-going support to clients, answering a wide variety of questions timely and accurately, with the goal of ensuring overall client satisfaction. Collaborate with technology team to optimize the user experience through enhancements to the company’s proprietary technology platform.

Senior Director of Technology Operations

Latch
Greater NYC Area
6 days ago
+28
Latch is looking for a senior operations leader to take responsibility for our corporate Information Technology systems, technical product operations, and site reliability. Latch is a high growth organization, and technology is at the core of everything we do. From managing our internal business applications, to monitoring our fleet of devices in the field, this role will span the range of our technology use and development. For our proper IT operations, you will be responsible for vetting new internal applications, managing internal users, and managing the network infrastructure in our four worldwide office. Latch operates a large number of microservices and has deployed thousands of hardware devices into the field. Latch monitors this fleet in real time to stay ahead of any outages, but needs to scale this effort as our fleet size, user base, and number of product lines grows. Smart access isn’t about locking doors, it’s about opening up new possibilities.

Firmware Manager

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

Director of Real Estate - East Coast

Load 1 more jobs5 jobs at Latch

General Manager, Customer Experience

QuadPay
Greater NYC Area
1 week ago
+26
You will have accountability and will be responsible for scaling and developing the Customer Service frontlines. With your leadership, the Customer Service teams will continue to meet or exceed both team and individual goals in a highly productive and engaged environment.

Customer Care Associate

QuadPay
Greater NYC Area
1 week ago
+26
The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. Prior experience managing social media platforms and at least five years’ Customer Service experience are a must. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Head of Customer Success

MANTL
Greater NYC Area
1 week ago
+24
The Head of Customer Success will support, advise and guide MANTL’s enterprise customers while scaling and growing the Customer Success team at MANTL. You will develop and deploy the overall strategy, action plans and playbooks for MANTL to manage customer support, increase customer retention and enable overall account growth. 

Client Success Director

Gympass
Greater NYC Area
1 week ago
+43
The Director of Client Success will be responsible for managing the growth, and long term relationships with some of our largest clients in the United States. The ideal candidate is tech savvy, obsessed with process improvement, can balance multiple priorities and clients, and has a nose for value, building client strategies based off of data insights. This person will play a pivotal role in our United States growth, and will be eager to work cross-functionally with sales, product, finance, recruiting, operations and marketing, in a fast-paced organization that will allow you to thrive and grow.

Head of Customer Success

Teampay
Greater NYC Area
1 week ago
+25
As the Director of Customer Success at Teampay, you will lead a dynamic team that will provide a seamless on-boarding and ongoing support experience for Teampay customers. Collaboration will be key as you assist the marketing and product teams in the roll-out and management of customer documentation. As the organization scales, you will facilitate changes in processes while helping the team to embrace the growth of their roles.

Sr. Desktop Support

IEX Group
Greater NYC Area
1 week ago
IEX is looking for a high-energy individual interested in breaking into the dynamic world of IT at a technology start-up. You will be joining our Enterprise Infrastructure team, primarily responsible for Windows administration, desktop support, and office automation. We are growing quickly, and you must be comfortable taking on multiple tasks to support our corporate users. Above all, you are passionate about our mission of driving fairness and transparency on Wall Street.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Senior Director, Global Organizational Development

Gympass
Greater NYC Area
1 week ago
+43
We are adding a Senior Director, Global Organizational Development to our HR Leadership team in New York! The position will be responsible for providing oversight and guidance on all things learning & development, talent management, succession planning, and performance management globally. The purpose of this role is to establish and enhance strategies and programs that enable our organization, teams, managers, and employees to grow and thrive. 

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
1 week ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Senior Manager, New Markets Compliance

Affirm
Greater NYC Area
1 week ago
+29
In growing the company’s markets and products, Affirm is seeking a Senior Manager, New Markets Compliance to provide ongoing advice and support around our customer care and operations process and controls design and execution. In this capacity, this person will be responsible for partnering across the company to assess compliance risks and provide relevant information to successfully advise on and support the design and launch of new products and new markets both within and beyond the U.S. Based in San Francisco or New York City, this role will report to Affirm's Chief Compliance Officer.

Customer Success Lead

Affirm
Greater NYC Area
2 weeks ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,189
Min: $40K
Max: $105K
Operations Associate $63,468
Min: $35K
Max: $150K
Sales Operations Analyst $65,708
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,993
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $80,101
Min: $40K
Max: $150K
Business Analyst $86,934
Min: $12K
Max: $167K
Business Intelligence Analyst $90,209
Min: $55K
Max: $150K
Operations Manager $92,493
Min: $45K
Max: $250K
Marketing Operations Manager $95,667
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,793
Min: $50K
Max: $180K
Director of Operations $127,104
Min: $55K
Max: $200K
Director of Customer Success $135,850
Min: $98K
Max: $208K
Vice President of Operations $177,286
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $224,799
Min: $95K
Max: $588K

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