Senior NYC Startup and Tech Jobs

27

Senior Manager- Supply Chain Systems

Peloton
Greater NYC Area
1 day ago
+27
The Sr Manager Of Supply Chain Enterprise Systems will manage a growing team that will develop and maintain supply chain business processes and technologies that enable industry best performances. The Sr Manager Of Supply Chain Enterprise Systems will be responsible for the team that monitors and measures the performance of supply chain applications and system integrations to ensure uninterrupted flow of data and information. You will serve as the primary point of contact for data interfaces and integration of supply chain technologies with our ERP system as related to inventory, deliveries, and fulfillments. You will oversee talent, leadership development, and structured performance management for team-based results, values and leadership.

Strategic Sourcing Manager- Mechanical

Director of Business Operations

Vice President, Corporate Wellness

Senior Manager, ODM

Network Engineer

Global AV Manager

Director, Sourcing

Director, Logistics

Senior Manager, Reverse Logistics

Director, Enterprise Operations

Load 7 more jobs11 jobs at Peloton

US General Manager - New York

Revolut
Greater NYC Area
2 days ago
+39
Revolut is looking for someone to launch and scale our core business in the US. The role will sit in the New York office and report to the US CEO. This person will be responsible for the growth of the business and development new localized product offerings (e.g Trading, Vaults, Crypto, Business).

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
4 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
5 days ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
5 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Sr. Director, Credit and Fraud Risk

Bread
Greater NYC Area
5 days ago
+38
Reporting to the senior management team and leading a team of data scientists and operational analysts, you will have a hands-on role in all aspects of Credit and Fraud Risk management—from underwriting to term and credit limit assignment to managing relationships with critical external vendors and internal stakeholders.  If you have a passion for all things Risk with a track record of leadership and results who likes to get things done by engaging in teamwork, is not afraid to dive in hands-on, and is excited by the challenges that come with life at a fast-growing FinTech startup, you’ve come to the right place.

Incident Manager

DailyPay, Inc.
Greater NYC Area
6 days ago
+40
DailyPay is seeking an Incident Manager to manage the coordinated resolution of major production issues and service outages (Rapid Response). The Incident Manager will work with stakeholders across the Engineering, Payment Operations, Support, and Partnership Management teams to ensure that major issues are resolved quickly and effectively. The Incident Manager will also lead all post-incident improvements, including scaling and iterating on the Rapid Response process and executing on learnings from post-mortems. The right candidate must have the ability to manage multiple projects at once, have clear and concise communication skills, and exhibit solid judgment and clear thinking under pressure.

Director of Revenue Operations

Clyde
Greater NYC Area
1 week ago
+26
Reporting to the VP of Growth, the Director of Revenue Operations supports functions essential to sales productivity. This individual will work to drive the overall growth of the organization by improving sales force effectiveness and working closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization. The Director of Revenue Operations will build a foundation for excellence by reinforcing strategy with metrics, infrastructure, business processes, best practices, budgeting, analysis, and reporting. The ideal candidate will be a results-oriented professional with proven analytical skills and experience managing the functions essential to sales force productivity and end-to-end marketing optimization.

Director of Customer Success & Support

Clyde
Greater NYC Area
1 week ago
+26
We are looking for a talented Director of Success & Support with 5+ years as CSM or similar role and 2+ years managing a team, with a positive, problem-solving attitude to join our rapidly growing team in New York. You'll love working with us if you're excited by growth, you embrace responsibility and love to take on new challenges. This team member will help build our entire onboarding, improvement, and success strategy, working directly with the leadership team and immediately managing a growing team.

Workforce Operations, Sr. Manager

Ocrolus
Greater NYC Area
1 week ago
+22
Ocrolus is seeking an Operations Sr. Manager with 7-10 years of experience in managing large scale workforces (i.e., BPO, gig economy or contractor workforces) who will report to the Director of Operations. We currently employ 1,000 employees in India spread across three facilities in various cities.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
1 week ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Customer Care Associate

QuadPay
Greater NYC Area
1 week ago
+25
The ideal candidate for this position should be creative, self-motivated, highly organized, and have excellent interpersonal skills. Prior experience managing social media platforms and at least five years’ Customer Service experience are a must. The ability to work both collaboratively and independently on projects, strong verbal and written communication skills, and basic typing and computer skills are essential to this role.

Customer Experience Manager

QuadPay
Greater NYC Area
1 week ago
+25
You will have accountability and will be responsible for scaling and developing the Customer Service frontlines. With your leadership, the Customer Service teams will continue to meet or exceed both team and individual goals in a highly productive and engaged environment.

Head of Government Affairs

Revolut
Greater NYC Area
1 week ago
+39
- Build tight relationships with key regulators, parliamentarians, and key stakeholders; - Lead the Public Affairs team and develop internal and external strategies; - Write or edit submissions to governments and regulators; - Monitor political developments and provide briefing packs; - Own the interaction with decision-makers, on a state and national level.

Head of Customer Success

Teampay
Greater NYC Area
2 weeks ago
+25
As the Director of Customer Success at Teampay, you will lead a dynamic team that will provide a seamless on-boarding and ongoing support experience for Teampay customers. Collaboration will be key as you assist the marketing and product teams in the roll-out and management of customer documentation. As the organization scales, you will facilitate changes in processes while helping the team to embrace the growth of their roles.

Head of Client Success, B4B

Betterment
Greater NYC Area
2 weeks ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

VP of Risk

Current
Greater NYC Area
2 weeks ago
+22
We are looking for a VP of Risk to join our rapidly growing team. This role will be dedicated to managing Risk within a highly quantitative framework. The VP of Risk will be responsible for strategic growth of Current through the implementation of scalable risk solutions as well as support for new product lines involving credit.

Customer Success Lead

Affirm
Greater NYC Area
2 weeks ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Director, Customer Success

Paxos
Greater NYC Area
2 weeks ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,493
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $93,338
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,420
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC