Senior NYC Startup and Tech Jobs

30

Senior Manager, Reverse Logistics

Peloton
Greater NYC Area
14 hours ago
+27
Peloton is seeking a Senior Manager of Reverse Logistics manage an efficient reverse logistics network across Peloton’s full suite of products, including bikes, tablets, accessories, and future product introductions. The ideal candidate has excellent project management and communication skills, and the ability to manage effectively across teams and business functions.

Director, Enterprise Operations

Senior Manager- Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Field Operations Manager

Vice President, Corporate Wellness

Director of Business Operations

Senior Manager, ODM

Network Engineer

Director, Sourcing

Director, Logistics

Global AV Manager

Load 8 more jobs12 jobs at Peloton

Head of Government Affairs

Revolut
Greater NYC Area
1 day ago
+39
- Build tight relationships with key regulators, parliamentarians, and key stakeholders; - Lead the Public Affairs team and develop internal and external strategies; - Write or edit submissions to governments and regulators; - Monitor political developments and provide briefing packs; - Own the interaction with decision-makers, on a state and national level.

Head of Customer Success

Teampay
Greater NYC Area
2 days ago
+25
As the Director of Customer Success at Teampay, you will lead a dynamic team that will provide a seamless on-boarding and ongoing support experience for Teampay customers. Collaboration will be key as you assist the marketing and product teams in the roll-out and management of customer documentation. As the organization scales, you will facilitate changes in processes while helping the team to embrace the growth of their roles.

US General Manager - New York

Revolut
Greater NYC Area
4 days ago
+39
Revolut is looking for someone to launch and scale our core business in the US. The role will sit in the New York office and report to the US CEO. This person will be responsible for the growth of the business and development new localized product offerings (e.g Trading, Vaults, Crypto, Business).

Head of Client Success, B4B

Betterment
Greater NYC Area
4 days ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

VP of Risk

Current
Greater NYC Area
5 days ago
+22
We are looking for a VP of Risk to join our rapidly growing team. This role will be dedicated to managing Risk within a highly quantitative framework. The VP of Risk will be responsible for strategic growth of Current through the implementation of scalable risk solutions as well as support for new product lines involving credit.

Firmware Manager

Latch
Greater NYC Area
5 days ago
+28
As a Firmware Manager you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, managing a team of firmware developers, owning the firmware development for multiple products and occasionally writing low level device drivers, doing board bring and everything needed to deliver high quality, robust firmware to production. You will work within a highly cross-functional feature team and collaborate closely with mobile, backend and hardware engineers. This position reports directly to the VP of Firmware and is an exciting opportunity to be part of a growing team as we add value to our entire product family.

Senior Firmware Engineer

Senior Director of Technology Operations

Customer Success Lead

Affirm
Greater NYC Area
6 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Director, Customer Success

Paxos
Greater NYC Area
6 days ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Director of Operations

Redesign Health
Greater NYC Area
1 week ago
+15
Redesign Health is looking for a Director of Operations. Working with our Head of Operations, you will be responsible for managing the day-to-day operations of the platform and positioning the platform to scale. Key components of this role will include implementing and managing systems and processes across a number of areas: shared services model and operating model, resourcing, office management and vendor relations, goal setting and accountability tracking, technology and platform investments, and more. The ideal candidate thrives in a highly cross-functional role, and is a systems thinker, proven executor, and strong communicator. This position will report to the Head of Operations at our NYC headquarters.

Quality and Training Manager

Policygenius
Greater NYC Area
1 week ago
+37
Design, develop, implement and facilitate training and development programs to support the P&C Sales, Case Management, Success and Experience teams across offices. Expand on existing programs for new hires, including operations-specific training on systems, policies and procedures, methodologies and customer service. Design and roll out a new learning approach for our P&C Ops organization utilizing our learning management system. Prepare and conduct assessments of our frontline operations teams to measure training effectiveness, retention, and performance . Track training participant results, satisfaction, and performance; identify opportunities for improvement in collaboration with leadership. Partner with and develop training "champions" to assist with best practices information collaboration and sharing. Assist teams with proper goal-setting strategies for career and personal development.

Director of Strategy & Business Operations

Operations Manager - Case Management (Life Insurance)

Compliance Manager

Alloy
Greater NYC Area
1 week ago
+19
As a Compliance Manager, you will be responsible for working effectively with numerous cross-functional partners across the company (Legal, Finance, DevOps, Product groups, etc.) to engage on all aspects of control and process design, testing, implementation, monitoring, project management, documentation, and remediation activities as needed to ensure the highest compliance and regulatory standards.

Workforce Operations, Sr. Manager

Ocrolus
Greater NYC Area
1 week ago
+22
Ocrolus is seeking an Operations Sr. Manager with 7-10 years of experience in managing large scale workforces (i.e., BPO, gig economy or contractor workforces) who will report to the Director of Operations. We currently employ 1,000 employees in India spread across three facilities in various cities.

Chief of Staff (Stealth company)

Redesign Health
Greater NYC Area
1 week ago
+15
Advancing toward our goal of redefining child development care requires setting in motion a lot of different pieces throughout the business. As the Chief of Staff, you will be responsible for gathering those moving pieces and making them fit together – not unlike a puzzle. You will be involved in all facets of the business, from supporting our fundraising efforts, defining our real estate strategy to financial modeling. This position will report directly to and partner extremely closely with the CEO. This is a great opportunity for a strategically-minded leader looking to help build a business from its earliest stage, and to shake up a historically stagnant industry.

Senior Business Operations Manager

Revolut
Greater NYC Area
1 week ago
+39
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Broker/Dealer Operations Team Lead

Betterment
Greater NYC Area
1 week ago
+46
You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
1 week ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
2 weeks ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Head of Business Operations & Strategy

Ribbon
Greater NYC Area
2 weeks ago
+34
As the founding member of Ribbon’s Business Operations & Strategy team, you will have the opportunity to define, build and scale a function that drives strategy, planning and execution across a hyper-growth startup. The Head of Business Operations & Strategy will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a “get stuff done” mentality, you will play a key role in accelerating Ribbon’s growth and impact.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
2 weeks ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,789
Min: $31K
Max: $88K
Office Manager $63,094
Min: $40K
Max: $105K
Operations Associate $63,566
Min: $35K
Max: $150K
Sales Operations Analyst $67,107
Min: $30K
Max: $119K
Desktop Support $73,471
Min: $44K
Max: $118K
Technical Support $74,387
Min: $30K
Max: $169K
Customer Support Manager $79,861
Min: $45K
Max: $129K
Client Success Manager $82,466
Min: $40K
Max: $150K
Business Analyst $86,896
Min: $12K
Max: $167K
Business Intelligence Analyst $90,322
Min: $55K
Max: $150K
Operations Manager $92,865
Min: $45K
Max: $250K
Marketing Operations Manager $94,262
Min: $67K
Max: $160K
Senior Business Analyst $103,617
Min: $74K
Max: $175K
Sales Operations Manager $112,260
Min: $50K
Max: $180K
Director of Operations $127,372
Min: $55K
Max: $200K
Director of Customer Success $135,557
Min: $98K
Max: $208K
Vice President of Operations $178,229
Min: $100K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $223,732
Min: $95K
Max: $588K

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