Senior NYC Startup and Tech Jobs

Senior NYC Startup and Tech Jobs

18

Customer Advisory Manager

Collibra
Greater NYC Area
1 day ago
+34
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Director, Enterprise Deal Desk

Premium Support Engineer

Head of Workplace & Real Estate, North America

Customer Advisory Director

Head of Compliance

Sr, Manager, Customer Advisory Management

Load 3 more jobs7 jobs at Collibra

Director, Clinical Operations

TrialSpark
Greater NYC Area
2 days ago
+20
As the Director of Clinical Operations, you will be responsible for the clinical execution of all studies across TrialSpark’s trial site network. You will build and manage the team responsible for overseeing the day-to-day clinical operations of TrialSpark’s portfolio of studies, ensuring they have the training, tools, and processes needed deliver high quality results. You will also partner closely with our QA, Product, and other Operations teams to develop the training, processes, products, and enablement infrastructure to support our large, diverse team of study coordinators in delivering consistent and high quality study services. This is a key operational leadership role for TrialSpark. You will be responsible for the core of what TrialSpark delivers – efficient and high quality clinical trial operations. We’re looking for someone with the experience to set the vision for what this looks like, and the operational chops to build the teams, systems, and processes to make it happen.

Head of Network

TrialSpark
Greater NYC Area
4 days ago
+20
As the Head of Network at TrialSpark, you will be responsible for driving the strategy, growth, and management of the TrialSpark Clinical Trial Site Network. A core part of your role will be building an organization to scale and implement our site model globally, including the team responsible for launching TrialSpark’s operations in new markets. You will also oversee all ongoing operations of the network, including site onboarding and setup, as well as the engagement and satisfaction of our physicians. Examples of specific responsibilities include:

Client Success Manager

Zipari
5 days ago
+22
Managing an assigned portfolio of existing customers ensuring overall client success and satisfaction by building strong, long-lasting customer relationships. Operating as the lead point of contact for all matters specific to your accounts. Working to acquire additional revenue streams from assigned clients. Working with sales to negotiate/close contracts and SOWs. Ensuring timely and successful delivery of our products according to customer needs and objectives and communicating status of initiatives to internal and external stakeholders on a recurring basis. Developing trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors and oversee customer retention campaigns. Learning and recognizing triggers based on client behavior and engage clients to ensure complete satisfaction. Preparing and delivering account reports including SLA reports. Assisting with challenging client requests and issue escalations as needed.

Director, Patient Safety Programs

Flatiron Health
Greater NYC Area
5 days ago
+37
Our oncology-focused products, clinical content, and services have the ability to directly impact healthcare providers and the care that they provide to patients. To ensure that patient safety commitments continue to improve, Flatiron Health’s Clinical Oncology team is seeking a senior patient safety professional to work with cross-functional teams to refine, maintain, and oversee our patient safety programs intended to accelerate improvements primarily focused on our community oncology initiatives (e.g. electronic health record, billing solutions, practice management offerings). We are looking for a candidate with direct experience building, maintaining, and overseeing patient safety programs intended to ensure that software products, clinical content, and services are safe and add value to end users. This role will provide dynamic leadership for patient safety programs, educate to the broader organization on patient safety best practices, consult with management and staff, and oversee first in class patient safety strategies.

Associate Clinical Director (NP or PA)

Clinical Abstraction Manager (RN, NP or CTR)

Client Solutions Manager

Simon Data
Greater NYC Area
1 week ago
+27
The Client Solutions Manager (CSM) role is all about making sure our clients - high growth venture-backed companies and leading enterprise brands - get as much value out of our platform and services as possible. CSMs are responsible for developing deep, trusted-advisor relationships as they work with clients across every phase of the client lifecycle from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Director, Payer Strategy

Zipari
1 week ago
+22
Working with the Sales team to attend and provide input on strategic product roadmap at Quarterly Business Reviews with clients. Working with the Senior Vice President of Product to create and maintain the strategic product roadmaps and platform roadmap. Attending industry calls and gather details on specific trends, products, competitors and potential partners. Working with the Director of Product Marketing to provide input into content, collateral and product positioning based on product strategy and market insights. Leveraging research from marketing and also drive product competitive research to support product decisions and feature priority. Working with the Product Director, Managers and Analyst to educate on the payer industry and product needs. Participating and in some cases facilitating business development discussions for strategic product partnerships, identifying new revenue opportunities and joint value delivery.

Director, Client Delivery

Zipari
1 week ago
+22
Leading the Client Delivery team that on-boards Zipari products to our clients. Ensuring consistent delivery across all clients and own the internal escalation path for Customer Success Management. Establishing and maintaining consistent delivery standards in the form of policies, procedures, governance, templates and tools to ensure high degree of quality. Working to establish career growth for PMs and CDAs. Working with leadership of product and integration departments to ensure consistent and synchronized operation. Working with Director of Partner Integration to establish and evolve Zipari delivery practices. Working with Sales, Product, Integration and other organizations to develop and deliver client SOWs. Representing client delivery on sales activities as required.

Manager, Enterprise Resilience

Blink Health
Greater NYC Area
1 week ago
+32
The Manager, Security Enterprise Infrastructure sets the vision, strategy, and leadership for Blink Health’s Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout our underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise.

Partnership Development Manager

Healthify
Greater NYC Area
1 week ago
+35
We are looking for a Network Manager to help in the development of our Network Strategy and Development Services team. You should apply if you have a deep knowledge of health services and social services network development and contract management, excel at creating process, and can navigate complex relationships with the best-of-them. The ideal candidate for is excited to create and eventually manage this important team. We're eager to meet candidates of all backgrounds who are excited to support our team to create success for our customers and our users.

Client Strategist

TrialSpark
Greater NYC Area
1 week ago
+20
As a Client Strategist, you will serve as the point person to manage the process of driving new client engagements forward and growing our business. You will need to formulate a clear understanding of our customer’s goals, develop joint strategies for hitting them, and collaborate cross-functionally to determine which new business TrialSpark should take on. Each day will bring new challenges and opportunities, from creating new pricing models, to implementing a go-to-market strategy, to engaging directly with clients with support from leadership.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Head of Client Solutions

Cedar
Greater NYC Area
1 week ago
We are looking for an entrepreneurial leader with experience in people management and client service. Being process and metrics-driven is as important as having excellent people leadership skills in order to maintain high team morale. The Head of Client Solutions will need to be strategic to think through new ways to improve the organization and be a thought partner to other leaders within the company.

Director of Service Operations

Cityblock Health
Greater NYC Area
1 week ago
+19
In this role, you’ll assume ownership for key operations and business functions that provide critical services to our members and markets across the nation. The primary scope of responsibility includes, and is not limited to, leading member contact centers (inbound and outbound across call, email, and SMS/MMS) and serving as the business owner for vendors that support it (e.g., CRM, telephony). In this role, you will build this function from scratch to enable Cityblock Health’s members with a industry-leading service and experience.

Global Events Manager

Braze
Greater NYC Area
2 weeks ago
+27
Braze is looking for an event expert and brand strategist to deliver brilliant and engaging “Braze Experiences” in a B2B construct. From signature owned events, to global conference sponsorship integrations you will be responsible for ensuring consistency of brand experience and messaging, with the ultimate goal of bringing new prospects into our world and deepening our relationships with existing clients and partners.

Senior Director of Medical Affairs

Covera Health
Greater NYC Area
2 weeks ago
+18
Covera Health’s Senior Director of Medical Affairs will be responsible for leading medical affairs strategy and execution. The person in the role will lead strategic communication with Covera Health’s target provider audiences and delivering insights back into product development to support Covera Health’s clinical and commercial goals. The company’s target audiences include key opinion leaders (KOLs) in radiology and healthcare policy, and the providers within Covera Health’s network of excellence. This position reports to the CEO.

Executive Assistant to the CEO

Eight Sleep
Greater NYC Area
2 weeks ago
+19
That's why are looking for an exceptional Executive Assistant to the CEO who is hyper-organized and excels at logistical and communication related tasks. This role reports directly to the CEO and Co-Founder, Matteo Franceschetti, a three-time company founder and leader in the start-up space. You’re a great fit if you have a record of anticipating executives needs and helping make their lives run seamlessly.

VP, IT Infrastructure & Security

Crossix
Greater NYC Area
3 weeks ago
Reporting to the EVP, CFO of Crossix, the VP of IT Infrastructure & Security sets the vision, strategy, and leadership for the Company’s Information Technology team. Our team works with multiple stakeholders to significantly improve operational processes and ensure security throughout Crossix's underlying infrastructure. This role ensures delivery of a scalable, high-performing, and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs), and service-level agreements (SLAs), and is responsible for planning, overseeing, implementing, and maintaining our HITRUST certification for the company. The successful candidate will manage and mentor a team of IT resources (FTEs and contractors) and several initiatives, providing technical expertise. This role will be based out of Crossix’s office in New York City.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $61,127
Min: $40K
Max: $88K
Operations Associate $61,333
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $77,505
Min: $40K
Max: $150K
Marketing Operations Manager $87,800
Min: $67K
Max: $116K
Business Analyst $88,076
Min: $12K
Max: $167K
Business Intelligence Analyst $88,682
Min: $55K
Max: $125K
Operations Manager $91,611
Min: $45K
Max: $250K
Sales Operations Manager $103,615
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $125,777
Min: $55K
Max: $200K
Director of Customer Success $136,833
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $212,725
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+27
Fitness, Hardware
+32
Real Estate, Sharing Economy
+37
HR Tech, Payments

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