Senior NYC Startup and Tech Jobs

33

Director, International Strategy & Operations

Noom
Greater NYC Area
11 hours ago
+50
Working closely with the VP of International Operations to develop and bring to life Noom’s multi-year global expansion strategy resulting in $XXXM in annual international revenue. Partner with Noom’s leaders to solve cross-functional challenges like localization, payments, product offering, launch planning, and entity establishment. Develop and evolve the model for forecasting and supporting Noom’s international business.

Senior Director & Head of Customer Experience

Senior Director of Academic Research

Growth Operations Business Systems Director

WeWork Technology
Greater NYC Area
1 day ago
+40
Reporting into the Global Head of Growth Operations, we are looking for a passionate and hardworking Director of Business Systems to spearhead all Global Sales System initiatives. This role will be responsible for enabling Sales to improve performance and operational effectiveness and efficiency.

Senior Director, Global Health and Safety

Manager of Investigations - U.S.A/Canada East

VP of Logistics

Manager, Global Mobility Operations & Strategy

Associate Director, Fire Engineer, US, Canada & Israel

Head of Building Operations, Tri-State

Head of Spatial Experience

Director, Corporate Systems

Load 5 more jobs9 jobs at WeWork Technology

Customer Success Manager, Team Lead

Meero
Greater NYC Area
1 day ago
+24
Develop and maintain a strategic trusted advisor relationship with your clients. Advocate your clients and be their internal voice by providing feedback on how Meero’s solutions can be improved. Collaborate with operations and delivery team to ensure quality and timely output. Drive regular cadence (Call/Report/visit/QBR) with customers to report on KPIs, share results & actionable items with cross-functional stakeholders. Proactively monitor and address customer / operational issues. (Over)achieve your delivery targets. Identify opportunities and collaborate with the sales teams to ensure growth attainment.

VP of Customer Success - NYC

HyperScience
Greater NYC Area
1 day ago
+28
The Customer Success team at HyperScience acts as the customer’s trusted advisor and advocate, building and growing an ongoing healthy relationship with each customer. Team members are responsible for implementing our software, preserving our current business, opening doors for additional opportunities, and growing our customers into life-long HyperScience advocates. The team is split in three verticals: Implementation, Customer Success Management, and Support. The VP of Customer Success defines and leads the team that owns customer relationships. 

Director, Unstructured Data Processing Operations

Flatiron Health
Greater NYC Area
2 days ago
+37
The Abstraction Operations Manager oversees Abstraction Team operations and capacity management of the abstraction workforce. This role will manage two direct reports on the Abstraction Operations team and will report to the Senior Director of Abstraction Operations. This role is based in New York, NY.

Director, Corporate Communications

Director, Patient Safety Programs

IT Manager, Support

Manager / Senior Manager, Patient Safety Programs

Customer Support Manager

Manger/Senior Manager, Real World Evidence Operations, Regulatory

Associate Clinical Director (NP or PA)

Load 4 more jobs8 jobs at Flatiron Health

Director, Vendor Management

TrialSpark
Greater NYC Area
3 days ago
+20
As Director, Vendor Management, you will be responsible for leading TrialSpark’s vendor management strategy, as well as ensuring our strategic vendor relationships are performing efficiently and effectively. As a founding member of the team, you will play a core role in developing our vendor selection and oversight processes, as well as building out the vendor management team as our business scales. This is a critical and high visibility role within TrialSpark, and represents a unique opportunity to reimagine what vendor management looks like at a modern, technology-forward clinical trials company.

Senior IT Engineer / IT Manager

Imagen Technologies
Greater NYC Area
4 days ago
+23
We’re looking for a Senior IT Engineer who is capable of taking responsibility for managing the technical infrastructure supporting end user devices, physical and virtual networking, and desktop and cloud software at Imagen. We put patients first, and a large component of this role is ensuring that Imagen's systems are secured to our high standards and exceed compliance requirements so that we can safely and securely deliver high-quality patient results. This is a hands-on technical role that will afford opportunities for growth as a manager in the coming 12-18 months.

IT Systems Administrator

AlphaSense
Greater NYC Area
4 days ago
+22
We are a high growth technology company and are looking for an ambitious, experienced IT professional to join our amazing team. We currently have 120 employees at our headquarters in NYC and 260+ worldwide, with both of those numbers expected to continue to grow rapidly. We fundamentally believe that business success comes from hiring the most talented individuals in the world, and we are looking for an experienced, driven professional to help build the information technology group at AlphaSense.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
5 days ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Senior Business Operations Manager

Revolut
Greater NYC Area
5 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Customer Service Manager

Meero
Greater NYC Area
5 days ago
+24
- Handle incoming queries on all channels : phone, chat, mail. - Proactively solve our clients’ and partners’ issues. - Synthesize client feedback for all teams within Meero. - Contribute positively to streamline flows within the Customer Service department and to ensure inbound and outbound interactions are processed and dispatched in due time and efficiently. - Align Customer Service in Americas with global strategy and processes to successfully reach KPIs. - Participate in defining new processes and be creative about the role within the organization. - Participate in recruitment, training and empowerment of Americas Customer Service team. - Ability to translate outputs against time for the purpose of calculating individual and teams KPIs. - Ability to understand business process for the purpose of contributing to SOP’s. - Ability to create operational excel templates across different work areas for the purpose of administering and tracking all work - Ensure departmental queries closed within SLA. - Identify skills deficiencies and training needs. - Provide management with feedbacks and proposition on improvements.

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
5 days ago
+23
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Manager, Content Strategy and Operations

Bizly
Greater NYC Area
5 days ago
+20
Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Compliance Manager

LeafLink
Greater NYC Area
1 week ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Client Partner

Riskified
Greater NYC Area
1 week ago
+23
The Client Partner will manage Riskified’s most strategic accounts. You’ll be expected to own the account/s from A to Z and be the focal point between our data science, senior management, analytics, and product teams on everything regarding your account. Your goal will be to work with internal teams to constantly increase the value we’re delivering to our top merchants.

Head of Network

TrialSpark
Greater NYC Area
1 week ago
+20
As the Head of Network at TrialSpark, you will be responsible for driving the strategy, growth, and management of the TrialSpark Clinical Trial Site Network. A core part of your role will be building an organization to scale and implement our site model globally, including the team responsible for launching TrialSpark’s operations in new markets. You will also oversee all ongoing operations of the network, including site onboarding and setup, as well as the engagement and satisfaction of our physicians. Examples of specific responsibilities include:

Senior Manager, Patient Experience

TrialSpark
Greater NYC Area
1 week ago
+20
As the Senior Manager of Patient Experience, you will be responsible for building and leading our Patient Experience team. You will partner with leaders from across the company including Product, Medical, Data and Marketing to test, implement and ultimately drive conversion of patients from leads right the way through to completion of a study. 

Manager, Financial Modeling

Gympass
Greater NYC Area
1 week ago
+44
The Manager, Anaplan will report directly to the Global Director of FP&A. You will have strong hands-on experience building and supporting complex planning and consolidation models using the Anaplan platform, which is used throughout Gympass in all countries (11 currently). This role places significance on supporting our Anaplan roadmap, organizing and prioritizing roadmap initiatives, and being able to provide recommendations and actions for improvements.

Director, Strategic Operations

Tempus
Greater NYC Area
1 week ago
+13
Manage core data partners, working closely with internal and external stakeholders to ensure continuous alignment and attainment of all contracted milestones. Work closely with cross-functional teams to support end-to-end process from data receipt to export. Lead interdisciplinary teams to deliver health economics and outcomes analysis projects to research partners. Engage extensively with industry partners to understand research needs, develop project specifications, define trial cohorts, and actively manage project execution. Bring the voice of the customer to internal discussions. Partner with Tempus data science teams to analyze clinical data and determine key outcomes and endpoints.

Client Success Director

Ocrolus
Greater NYC Area
1 week ago
+22
As a key leader in our Solutions team, the individual will need to be creative and solutions-oriented. Well-developed interpersonal skills and the ability to build strong relationships with partners in the Ocrolus organization will be key to the candidate's success, along with a personal desire to mentor and develop the Client Success team. The ideal candidate is an expert at communicating the big picture, but is able and willing to be hands-on and understand all tasks and responsibilities of their team. We are looking for someone who is excited by the role and has a vision for where and how our organization should evolve our client service into our future.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $53,545
Min: $31K
Max: $88K
Office Manager $61,490
Min: $40K
Max: $88K
Operations Associate $61,608
Min: $35K
Max: $150K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,771
Min: $30K
Max: $169K
Desktop Support $74,000
Min: $44K
Max: $118K
Customer Support Manager $77,722
Min: $45K
Max: $129K
Client Success Manager $77,729
Min: $40K
Max: $150K
Business Analyst $86,892
Min: $12K
Max: $167K
Business Intelligence Analyst $91,109
Min: $55K
Max: $150K
Operations Manager $91,986
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,800
Min: $50K
Max: $150K
Director of Operations $124,932
Min: $55K
Max: $200K
Director of Customer Success $137,594
Min: $98K
Max: $208K
Vice President of Operations $183,516
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $225,604
Min: $95K
Max: $588K

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