Senior NYC Startup and Tech Jobs

15

Senior Business Operations Manager

Revolut
Greater NYC Area
3 days ago
+19
- This role is to help build and expand US Operations and help make Revolut a household name in US through flawless execution of operations and products for US market. - Build and optimise scalable processes to prepare the company for hyper growth. - Execute and scale US operations and work with US Operations Team and London HQ on devising detailed playbooks, product integrations and air-tight execution of Revolut US products. - Strategy: explore and define which projects the team should prioritise, and set a timeline to reach goals quickly. - Product improvement: proactively search for new features to provide a seamless customer experience. - Manage critical vendor relationships and build performance tracking systems. - Develop strategic supply chain partnerships and negotiate commercial terms.

Executive Assistant

YieldStreet
Greater NYC Area
4 days ago
+32
YieldStreet is looking for a hard-working, ambitious and meticulously organized Executive Assistant to support our CEO and the President. In this role, you will partner with the CEO and President, acting as their right arm to ensure their day-to day-operations, schedules and communications function seamlessly. The ideal candidate will be able to remain calm and composed while managing the ever-changing schedules of 2 executives at a scaling startup.

Executive Assistant

YieldStreet
Greater NYC Area
4 days ago
+32
YieldStreet is looking for a hard-working, ambitious and meticulously organized Executive Assistant to support our CEO and President. In this role you will partner with the CEO and President, acting as their right arm to ensure their day-to day-operations, schedules and communications function seamlessly. The ideal candidate will be able to remain calm and composed while managing the ever-changing schedules of 2 executives at a scaling startup.

Senior Customer Success Manager

Affirm
Greater NYC Area
4 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Director of Operations

Policygenius
Greater NYC Area
4 days ago
+18
To be successful in this role, you must have experience building and leading an operations organization (or similar function) at a growth-stage tech or financial services company. You should have an analytical background, with deep experience in cross-functional problem-solving and developing and scaling operations processes with a goal of driving performance and delivering impact. The ideal candidate for this role is also a skillful operator and thoughtful and deliberate people leader with a unique ability to mentor, coach and develop operations leaders at various levels in the organization. This role reports to the VP of Life Operations.

Manager, Customer Success Workforce Planning

Justworks
Greater NYC Area
4 days ago
+37
In this role, you will be a key influencer for how multiple teams in Customer Success staff for success. In Customer Support, you will help the team understand and coordinate the ideal staffing levels to meet our SLAs and to deliver optimal customer satisfaction. In Account Management, you will guide the distribution of customer accounts to match Justworks’ market expansion model and to minimize customer disruption. Reporting to the VP of Customer Success, you will be working across the team to optimize for the ideal configurations that drive employee and customer happiness.

Director, Internal Audit

Director of Facilities

Better.com
Greater NYC Area
6 days ago
+23
Better.com is currently hiring for a Manager of Facilities. This position will be responsible for the management of direct day-to-day facilities and office operations, administrative staff and vendors, supplies, and maintenance. There will be a strong component of coordination of administrative procedures and streamlining processes throughout all offices. Travel is a requirement of this position. 

Lead SOC Analyst

Customer Experience Manager

Director, Business Operations

Customer Success Director

Affirm
Greater NYC Area
1 week ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Director of Risk Management, New Products and Stra…

OnDeck
Greater NYC Area
1 week ago
+27
The Director of Strategic Risk Initiatives is responsible for driving and supporting initiatives that transform OnDeck’s operating model, including evaluation of new products, features, partnerships, and analytical approaches supporting our core product lines. Responsibilities will vary based on priorities declared by OnDeck’s executive committee and Risk leadership, and will enable deep investigation of multiple aspects of the business. The candidate filling this role will lead a team that applies understanding of fundamental credit principles and analytic thinking to specific problems, produces targeted recommendations and assessments, and builds support from senior leadership before transitioning to the next area of focus. 

Director, Global Facilities & Real Estate

Riskified
Greater NYC Area
1 week ago
+19
We are looking for an experienced Director of Global Facilities & Real Estate to oversee administrative staff and operations, travel program and facilities management. The ideal candidate will also be responsible for Riskified’s global real estate and facilities planning including site selection, financial analysis and budgeting, transaction negotiations, design and construction management, vendor management and purchasing.

Director, Strategy and New Markets

Stash
Greater NYC Area
1 week ago
+36
We are seeking a Director, Strategy & Markets to join our Business & Strategy team in NYC and help plan our new markets strategy. You’ll be responsible for assessing the viability of a Stash launch in various markets, developing go-to-market strategies for selected markets, and collaborating with other departments to successfully execute market entries. If you have a passion for fintech and are excited about developing innovative go-to-market strategies, Stash is looking for you! 

Enterprise Infrastructure Manager

IEX Group
Greater NYC Area
1 week ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Chief of Staff

Bread
Greater NYC Area
2 weeks ago
+42
Bread transforms pricing in e-commerce: The $1,000 couch you’re looking at might become $50/month. Bread partners with merchants to offer end consumers the ability to pay over time with clear, transparent terms and fair rates. Our B2B2C model aligns our goals with our merchants’ goals, and we are a leader in organizational customer centricity and service. Add a powerful, flexible merchant API that can seamlessly integrate financing anywhere in

Custodian Relationship Manager

CAIS
Greater NYC Area
3 weeks ago
+29
The firm is seeking an experienced relationship management professional to spearhead and manage custodian relationships. Qualified applicants will have a minimum of seven years of experience in a relationship management capacity, preferably within a custodian firm. Working heavily integrated within the Operations and Sales teams, this person will be responsible for managing existing and generating new relationships within each major custodian. Qualified candidates will have a large network, great client service attitude and entrepreneurial spirit, and excellent organizational skills. 

Senior Systems Administrator

EquiLend
Greater NYC Area
1 month ago
+33
Maintain essential IT operations, including Unix/Linux operating systems, Messaging middleware (MQ), Storage devices (EMC), and Application and Web servers. Automate manual processes by using scripting languages such as Shell, Perl, Python, etc. Apply engineering principles to acquire, implement, design, develop architectures and maintain integrated computer systems. Provides technical expertise and recommendations in assessing new IT capabilities projects and initiatives to support and enhance our existing systems. Perform troubleshooting as required. As such, leads problem-solving efforts often involving outside vendors and other support personnel and/or organizations. Establishes guidelines and methods for the installation and management of the host computer operating systems, disk arrays, fiber channel switches, and other components.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $60,878
Min: $35K
Max: $150K
Office Manager $61,631
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $70,490
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,350
Min: $40K
Max: $150K
Business Analyst $87,184
Min: $12K
Max: $167K
Business Intelligence Analyst $88,928
Min: $55K
Max: $125K
Operations Manager $90,581
Min: $45K
Max: $250K
Marketing Operations Manager $92,250
Min: $67K
Max: $129K
Senior Business Analyst $101,587
Min: $74K
Max: $175K
Sales Operations Manager $101,929
Min: $50K
Max: $150K
Director of Operations $124,529
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,846
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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