NYC Tech Jobs and Startup Jobs

33

Head of Customer Success & Implementation

Ribbon Health
Greater NYC Area
12 hours ago
+14
We are looking for a Head of Customer Success & Implementation to lead implementations with new customers, work closely with our existing customers to ensure successful integrations and partnerships, drive product decisions based on customer feedback and requests, and ensure that we are successfully guiding our clients on how to best use the Ribbon Health API, and much more to ensure we are driving high-quality, cost-effective, and convenient healthcare decisions.

Workplace Operations Coordinator

Integral Ad Science
Greater NYC Area
15 hours ago
+48
We are currently seeking a Workplace Operations Coordinator to join our growing team in the New York office. The successful candidate will be enthusiastic about providing excellent customer service and have a welcoming front end disposition with the skill set for back end execution. The Workplace Operations Coordinator will report to the NY Workplace Operations Manager.

Virtual Clinician

Galileo
Greater NYC Area
1 day ago
+17
You’re a primary care physician with a strong clinical pedigree and at least five years of primary care experience who wants to join in shaping the future for health care. You either have virtual/telemedicine experience or an appetite for learning it now. You’re open to innovative approaches and new models of care that extend beyond non-traditional modes of delivery; you are evidence-based but can think critically and creatively. Your deep commitment to both exceptional clinical quality and patient experience is reflected in your work. You know your limits and engage with an appropriate balance of competence, confidence, and humility. A consummate team-player, you make a positive impact on those around you and want to work in an organization with others who bring similar passion and talent to their work. You are also:

Systems Operations Leader

Galileo
Greater NYC Area
1 day ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

IT Specialist

Imagen Technologies
Greater NYC Area
1 day ago
+23
Maintain the entire inventory process for all computers and peripheral IT equipment from start to finish, from ordering the equipment, executing the setup and installation and troubleshooting any issues that arise in the future. Install and test software configurations for various team roles and ensure that proper user privileges are configured and the system meets company defined security standards. Establish system images and process to ensure consistency in equipment configuration. Educate and support remote users on the appropriate use of a variety of corporate and clinical software including video conferencing platforms, VPN applications, IP phones, diagnostic workstations, and CRM solutions. Manage relationships with doctors, hospital IT staff, and other personnel to proactively ensure all hardware, software and network integrations are set up and working fluidly. Resolve urgent issues immediately and sometimes in a high-pressure environment (e.g., patients are unable to receive care unless IT issue is resolved).

Senior Director of Medical Affairs

Covera Health
Greater NYC Area
1 day ago
+18
Covera Health’s Senior Director of Medical Affairs will be responsible for leading medical affairs strategy and execution. The person in the role will lead strategic communication with Covera Health’s target provider audiences and delivering insights back into product development to support Covera Health’s clinical and commercial goals. The company’s target audiences include key opinion leaders (KOLs) in radiology and healthcare policy, and the providers within Covera Health’s network of excellence. This position reports to the CEO.

Consultation Therapist

Talkspace
Greater NYC Area
2 days ago
+22
We are looking for a part-time Consultation Therapist to join our remote sales team. This role would be responsible for qualifying, assessing and converting inbound client leads via HIPAA chat. We are looking for someone who is driven, goal oriented with strong communication skills and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Patient Success Admin

Quartet Health
Greater NYC Area
3 days ago
+32
The Patient Success team is responsible for working directly with patients to connect them to mental healthcare providers. We respond to referrals from a patient's PCP and proactively reach out to patients who have untreated or mismanaged mental health needs. As a member of the Patient Success team, you will assist in administrative activities that help the team work efficiently with patients.

Customer Success Manager

Sisense
Greater NYC Area
3 days ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Customer Support Representative

Talkspace
Greater NYC Area
3 days ago
+22
We are looking for a customer support representative to join our growing Customer Experience team in our NYC Headquarters. Talkspace's Customer Experience team is a diverse, resourceful, and empathetic group that knows every nook and cranny of Talkspace. They use their expert knowledge to keep things functioning like a well oiled machine. We are looking for an engaging and friendly team player who shares our commitment to customer satisfaction and operations, and who wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Health Advocate

Galileo
Greater NYC Area
4 days ago
+17
Reporting to our Field Operations Lead, Galileo’s Health Advocates are at the heart of our care teams, building trusting and supportive relationships with a group of patients to help them meet their goals. As a Health Advocate you are naturally empathetic and a good listener; you understand what’s going on in the lives of the patients you work with and you invest quality time with every patient getting to know them as a real person. Our Health Advocates continuously collaborate with our team of clinicians and social workers creating tailored care plans and then working closely with each patient, ensuring they are well supported and empowered.

Head of Fulfillment & Distribution

LeafLink
Greater NYC Area
1 week ago
+18
As the first member of the LeafLink Fulfillment and Distribution Team, the Head will review, strategize and execute on the inclusion of shipping services for LeafLink’s marketplace customers. Our marketplace is already managing over 20% of all legal cannabis wholesale orders in the US and this position has the unique opportunity of setting the standard supply-chain logistics in our rapidly-growing space. This team member will own the concept, from start to finish, that empowers licensed cannabis Brands to incorporate last-mile delivery to create consistency and reliability for Retailers.

Director of Client Success

Bodhala
Greater NYC Area
1 week ago
+33
You’ll be responsible for: Providing exceptional Client Service and working directly with clients on legal industry insights, legal expertise and billing data questions and acquisition issues Act as the Director of Client Success, both working as a Senior Account Manager for multiple clients — with goals that include: developing champions, obtaining feedback and delivering it to our technical team, promoting using and engagement, and

Director of Operations (Provider Partnerships)

Covera Health
Greater NYC Area
1 week ago
+18
As the Director of Operations (Provider Partnerships), you will drive operational improvement and scalability projects for our Provider Partnerships team. You’ll be a leader within Provider Partnership Operations team who understands the details of how operations work today and what needs to change to enable mature growth. As our program evolves and grows, you will lead the impact assessment and change management for our team. You will live and breathe operational efficiency, reporting and provider experience. 

Director, Growth (x2)

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Virtual Clinician (US Licensed - United Kingdom Ba…

Galileo
Greater NYC Area
1 week ago
+17
Provide best-in-class medical care for Galileo patients through a virtual setting by leveraging a combination of advanced technology and excellent clinical judgment. Deliver an exceptional patient experience with compassion and thoughtful communication. Solve problems in an efficient, nimble, solutions-oriented manner by drawing on resourcefulness and a “can do” approach. Manage multiple inputs seamlessly through instinctive prioritization. Participate in clinical architecture development by drawing on your knowledge and experience. Work at least 24 hours in a given week, and be able to take on shifts that best fit with your schedule.

Client Solutions Analyst

Simon Data
Greater NYC Area
1 week ago
+27
The Client Solutions Analyst (CSA) is the foundation of Simon Data’s Client Solutions Team, providing deep and responsive technical and client service to facilitate utilization of the Simon Data Platform. CSAs are responsible for a portfolio of accounts in partnership with dedicated Client Solutions Managers (CSM), providing the first line of responsive support that clients can rely on for their day-to-day needs. CSAs are expected to develop and maintain a deep understanding of their clients’ data and marketing workflows, enabling them to support clients in creating useful audiences and datasets to power dynamic and targeted customer experiences.

Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Customer Onboarding Manager, Digital First

Braze
Greater NYC Area
1 week ago
+32
  WHO WE ARE Appboy is the leading lifecycle marketing platform for the mobile-first age. We exist to help marketers seize the opportunities created by the challenges of today’s mobile economy. That means we built the world’s best intelligent CRM so marketers can connect human-to-human, at scale, with their customers, driving deep engagement and ROI.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,406
Min: $31K
Max: $88K
Operations Associate $61,301
Min: $35K
Max: $150K
Office Manager $62,095
Min: $40K
Max: $88K
Sales Operations Analyst $64,669
Min: $30K
Max: $119K
Technical Support $71,383
Min: $30K
Max: $169K
Customer Support Manager $75,000
Min: $45K
Max: $114K
Desktop Support $75,583
Min: $44K
Max: $118K
Client Success Manager $77,563
Min: $40K
Max: $150K
Business Analyst $86,695
Min: $12K
Max: $167K
Marketing Operations Manager $88,909
Min: $67K
Max: $116K
Business Intelligence Analyst $89,848
Min: $55K
Max: $125K
Operations Manager $91,394
Min: $45K
Max: $250K
Sales Operations Manager $103,357
Min: $50K
Max: $150K
Senior Business Analyst $103,630
Min: $74K
Max: $175K
Director of Operations $124,768
Min: $55K
Max: $200K
Director of Customer Success $139,000
Min: $98K
Max: $208K
Vice President of Operations $182,565
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $215,540
Min: $95K
Max: $588K

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