Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

195

IT Specialist

BetterCloud
Greater NYC Area
21 hours ago
+20
We are looking for a IT Specialist to provide world-class support to our fast-growing team in New York & San Francisco. We are a cloud-first company and our IT team works strategically with all areas of the business. If you are eager to learn, want to accomplish challenging goals, and thrive in an entrepreneurial environment, then this is the role for you.

Director of Customer Engagement

Custora
Greater NYC Area
1 day ago
+15
Director of Customer Engagement About us: Retail marketing teams have a lot on their plates. The data they collect provides an unparalleled opportunity to establish meaningful and personal relationships with their customers, but it has also led to an explosion of metrics to track, measure, and optimize. Opens, click-throughs, likes, retweets, conversion rates: today’s retail marketer is resource-strapped and scrambling to execute on dozens of

Vice President, Mental Health Provider Operations

Quartet
Greater NYC Area
1 day ago
+24
The Vice President of MHP Operations will design, develop and nurture a high-quality network of MH services across all of Quartet’s markets. This network will meet the demand for referrals to mental health services made by PCPs or self-referred by patients. The role, reporting into the COO, is both strategic and operational and will collaborate across the organization with Clinical, Product, Marketing and Operations.

Senior Clinical Advisor

Quartet
Greater NYC Area
1 day ago
+24
The Senior Clinical Advisor will be part of a multidisciplinary healthcare team and will be the embedded Clinical Team psychologist with key Quartet teams to ensure a unified, evidence-based clinical strategy and voice is established to meet both clinical and business goals. This role will specifically require embedding with the following cross functional teams: Product, Design, Marketing, Mental Health Strategy, Data Sciences, and Central Operations. He or she will leverage experience in clinical psychology to strategize, design, and implement a wide range of initiatives that meet multi-stakeholder needs from patients, mental health providers, and primary care clinicians.

Executive Assistant to Executive Leader

Harry's
Greater NYC Area
1 day ago
+17
The Executive Assistant will be a critical partner to a member of our Executive Leadership Team. Reporting directly into our Executive(s) and managing everything from calendar and travel arrangements to expenses and team meetings and events. This highly organized, endlessly resourceful person will ensure that nothing falls through the cracks. This person will help drive and coordinate key meetings, working directly with our cross-functional teams globally and external partners. Because the role is so dynamic and this team is truly global, this person must possess strong business judgment and communication skills needed to interact with a variety of people, cultures and job functions.

Director of Consumer Insights, Harry's Ventures

Executive Assistant to the Chief Commercial Officer

DTC Director (Flamingo)

Director of Distribution, North America

Director, Customer Experience

Load 2 more jobs6 jobs at Harry's

System Engineer

Celonis
Greater NYC Area
1 day ago
+12
This role will be the first dedicated internal IT employee in the US and will be reporting to our IT team at our HQ in Munich. You will be based out of our NYC office and also responsible for supporting all regional offices and remote employees in the US.  

Customer Success Manager - VIP Accounts

Aircall
Greater NYC Area
1 day ago
+22
Grow and nurture a portfolio of accounts while developing strong relationships with key contacts. Maximize your portfolio’s growth opportunities and mitigate its risks and possibility of churn. Have a strong understanding of our product and know how to articulate our value proposition clearly. Develop new ways to increase customer satisfaction and organize product feedback. Contribute ideas that help improve our processes, practices, and tools.

Manager, Feature Portfolio

Zipari
Greater NYC Area
1 day ago
+22
Managing and tracking the inventory of product features across all implementations and 12+ Zipari products. Leading meetings with product managers and analysts to triage feature requests, organize and help prioritize development roadmap. Leveraging tools such as Aha! and JIRA to ensure traceability of incoming feature requests, from release planning to executing development. Creating various standard and ad hoc reports that can show trends related to feature intake, management and execution. Attending regular industry analyst calls and documenting new feature ideas sourced from there or other parts of the organization. Building reports to track various product metrics include market completeness, configurability and debt. Presenting reports and findings to senior leadership as requested.

Receptionist (Temp)

CLEAR
Greater NYC Area
1 day ago
We’re looking for a high-energy, driven, proactive, and professional individual who takes initiative and can represent CLEAR to customers, candidates, and visitors. This role will be responsible for a number of varying tasks, including projects and ad hoc requests. You will need to be comfortable working in a fast-paced environment, managing multiple tasks simultaneously, and be quick thinking. In this role, you will need to correspond effectively with customers, job candidates, and teammates.

Temporary Assistant to the CEO

Resy
Greater NYC Area
1 day ago
+21
We are seeking a temporary Assistant to the CEO to fill in for an employee on leave. Your primary responsibility will be to provide outstanding service and support to our co-founder/CEO as our business continues to scale. The assignment will start May 15 (flexible) and go through August 31. Working days are Monday - Friday, and working hours are 9:30 AM - 6:30 PM with a one hour lunch break. Willing applicants must be able to work the entirety of this assignment without interruption. Applicants must be based in New York City. You will be paid hourly.

Customer Success Manager (LATAM)

Talkwalker
Greater NYC Area
1 day ago
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

Customer Operations Associate

CardFlight
Greater NYC Area
2 days ago
CardFlight is looking for an upbeat and hard-working individual to join our customer support & operations team. This person will be responsible managing inbound and outbound calls, answering support tickets and providing world class customer service. This is a great opportunity to be a part of a fast-growing, scrappy, casual yet disciplined startup with lots of room to grow. The Customer Operations Associate will report to the Customer

VP of Customer Experience

Teachable
Greater NYC Area
2 days ago
+29
As the Vice President of Customer Experience at Teachable, you will lead the Customer team and major initiatives that impact tens of thousands of creators. You will be a member of the executive team, reporting to the CEO, and will be responsible for building and executing a high-quality, sustainable long-term strategy while nurturing the high-performing team we have today.

Client Principal

Stride Consulting
Greater NYC Area
2 days ago
+20
As a Client Principal you will own a book of business with our existing clients. You will work to grow, nurture, and expand our current client relationships, while also helping to build out the Account Management practice at Stride. You will report to Stride’s President and join Stride’s Revenue team.

Customer Advisory Manager, III

Collibra
Greater NYC Area
2 days ago
+34
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Client Success Manager, Enterprise

Yext
Greater NYC Area
2 days ago
We are looking for Enterprise Client Success Managers with a strong background in digital. You will be responsible for new client implementation and relationship management as well as ensuring adoption and engagement with the Yext platform. Client Success Managers play an integral role in our business, building strong working relationships with each and every client and driving annual renewals and upsells. Client Success Managers will work with cross-functional teams including Sales, Business Development and Product Management to accelerate usage and relay client needs. Salary is competitive and will be commensurate with experience. 

Implementation Manager

Associate Client Support Specialist

Associate Client Support Specialist, White Glove Services

UPWARD | Yext Rotational Program

Load 1 more jobs5 jobs at Yext

Carrier Success Associate

Transfix
Greater NYC Area
2 days ago
+14
Transfix is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable service, Transfix is changing the world of transportation one load

Customer Support Associate

Transfix
Greater NYC Area
2 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Programmatic Technical Account Manager

Ogury
Greater NYC Area
2 days ago
Ogury is hiring a Programmatic Technical Account Manager (TAM) to join our growing team in NYC. The TAM will master Ogury’s platform capabilities while developing and maintaining relationships with some of the largest marketers in the world (brands, agencies, and trading desks) to ensure programmatic campaign success. The ideal candidate is a quick and autonomous learner who displays excellent communication skills, project management skills, and thinks creatively to solve client challenges. The TAM will maintain full ownership and will serve in a proactive advisory role in monitoring, tracking, and delivering programmatic executions, including assessing performance and optimizing accordingly. This role will also lead troubleshooting for various technical issues that may arise with demand partners while championing Ogury’s platform capabilities. Ideal candidates will be able to problem solve and work well with internal divisions across Engineering, Product, Sales, and Business Intelligence.

Senior Director, Airport Affairs

CLEAR
Greater NYC Area
2 days ago
In this role, you will responsible for growing CLEAR’s airport business and transforming airport relationships from vendor to strategic partner. You will introduce technology transformations from curb to gate to continuously improve our partnership with airports. Maintain relationships and negotiate contracts with airports.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,977
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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