Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

235

Operations Manager (Night)

Managed by Q
Greater NYC Area
1 day ago
+10
The Cleaning Operations Manager (COM) position is a core part of Q’s Services team and directly manages a large portion of Q’s Cleaning Business. COM’s manage a large book of business - overseeing the full lifecycle of Account Management - from prospective sales, to client onboarding and ongoing customer service. To ensure a world class service, COMs manage and develop a team of Cleaning Supervisors, who manage day-to-day interactions with clients and oversee a large hourly workforce of Cleaning Operators. Finally, COMs work with their local and national counterparts to identify pain points and continuously improve internal operations.

Technical Support Analyst

Movable Ink
Greater NYC Area
1 day ago
+25
As a Technical Support Analyst, you are the liaison between client facing teams and engineering on product related issues. You’re like a dog with a bone, ensuring timely resolution and solutions that provide exceptional customer experiences. When you’re not busy saving the day, you’ll be evaluating client use cases and working with product enablement to update training, documentation and in-app tutorials.

Linux Operations Specialist

Yext
Greater NYC Area
1 day ago
We are looking for a Technical Operations Specialist to join our Yext Infrastructure team. Here you will operate and maintain our production and development infrastructure and core applications, support our customers and broader Engineering teams to deliver the highest quality of service, and gain exposure to new cutting edge technologies in our Hybrid Iron and Cloud environment.

Senior Client Success Manager, Partner

Client Training Manager, Client Success Operations

Client Success Manager, Enterprise

Implementation Manager

Associate Client Support Specialist

Load 2 more jobs6 jobs at Yext

IT Support Engineer

Flatiron Health
Greater NYC Area
1 day ago
+25
The NYC-based IT team supports users in our NYC office, SF office, as well as a large population of remote workers. Your typical day will include responding to IT requests, configuring laptops, administration of user accounts, and contributing to the varying “whatever it takes to get the job done” needs of our team. We are a small, growing team which means there are changing priorities, and plenty of opportunities for you to learn and contribute. As a Desktop IT Support Engineer you will:

Operations Associate (Revenue Cycle)

Engagement Manager

Associate Account Manager

Manager, Provider Quality Management / Quality Improvement

Customer Support Associate

Receptionist

Associate, Life Sciences Partnerships

Clinical Abstraction Manager (RN, NP or CTR)

Technical Support Engineer

EMR Integration Engineer (Technical)

Load 7 more jobs11 jobs at Flatiron Health

VP, Customer Success

Payfone
Greater NYC Area
1 day ago
As the head of Customer Success, The VP, Customer Success will be a relationship management expert who will provide best in class customer service, ensuring a seamless implementation and onboarding experience for our clients. The VP will own critical client functions, which include increasing adoption, ensuring retention, identifying new revenue opportunities and maintaining/increasing satisfaction. The VP will scale the Customer Success function and manage a team that will include account managers, professional service engineers and implementation specialists.

Inspirational SAT/ACT and Academic Coach

Lakhani Coaching
Greater NYC Area
1 day ago
This is NOT the typical SAT tutoring position. Serving clients across the U.S. and in twelve countries worldwide, Lakhani Coaching teaches students to turn desire into ambition, and ambition into success. We coach students in four core areas: university admissions, standardized testing, academic skills and character growth. As a result of our work, our students earn higher marks, more letters of acceptance, and more opportunities to achieve—but

Senior Director, Planning & External Operation…

Harry's
Greater NYC Area
1 day ago
+17
The Senior Director of Planning and External Operations is part of the Global Supply Chain department, overseeing the Sales and Operations Planning function. This end-to-end global team seeks to continuously improve its efficiency, cost, speed and flow of its product supply functions (Quality Assurance, Sourcing/Procurement, Planning, Manufacturing, and Logistics/Distribution). Additionally, the team is responsible to ensure that Harry’s Supply Chain Network design (suppliers, vertically integrated Harry’s manufacturing sites, third party manufacturers, third party logistics) fit Harry’s business needs and drive sustainable service excellence and gross margin improvement. The S&OP team manages the process globally and is responsible for all demand inventory, and supply planning activities.

Director, Account Management

Vimeo
Greater NYC Area
1 day ago
+49
Vimeo is looking for an experienced Director, Account Management to oversee a team of Senior Account Managers. In this role, you will be responsible for running pipeline and forecasting, along with handling client escalations. Furthermore, you will provide guidance and career growth of Vimeo’s Senior Account Managers. If you have a proven track record of exceeding revenue retention goals, growing a SaaS business (preferably in online video), and implementing a go-to-market strategy, we’d love to hear from you.

Technical Support Associate, OTT

Community Support Manager, Billing & Subscriptions

Technical Support Manager, Platform

IT Compliance Manager

Load 1 more jobs5 jobs at Vimeo

Customer Support Associate

Transfix
Greater NYC Area
1 day ago
+15
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Supply Chain Manager - Planning & Inventory Bu…

WW (formerly Weight Watchers)
Greater NYC Area
1 day ago
+22
The Supply Chain Manager, Planning & Inventory Buying is a key member of the Supply Chain team. The primary responsibility of this position is to lead the supply planning and inventory buying functions across all product lines for WW North America operations (including US and Canada.) The position is responsible for executing the Sales and Operations Planning (S&OP) process for Saleable products within the organization. The position also includes accountability for the planning and buying for: Studio and [email protected] locations, WW Health Solutions, eCommerce, and Franchise lines of business of Saleable materials.

Manager, L&D Delivery

Carrier Success Associate

Transfix
Greater NYC Area
1 day ago
+15
Transfix is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable service, Transfix is changing the world of transportation one load

Partner Manager

Managed by Q
Greater NYC Area
1 day ago
+10
About Managed by Q: Managed by Q is the platform for office management. We help the world’s leading companies build, design, staff, and manage their workplaces. By connecting office operations teams to dedicated workplace experts and top commercial service providers, Managed by Q enables companies to create inspiring offices and deliver a great workplace experience for their teams. Managed by Q was founded in 2014 with a vision of changing how we

Senior Manager, Workplace Services

Group Nine Media
Greater NYC Area
1 day ago
We are currently looking for a Senior Manager, Workplace Services to join our Workplace team. Reporting directly to the Head of Workplace, the day-to-day security, safety and appearance of our locations will rest securely on your shoulders. You'll be responsible for maintaining the structure, fabric and services of the premises in accordance with the highest standards of quality and safety ensuring that the building is statutory compliant and our services create exceptional experiences. If you thrive in an exciting and evolving environment, you'll play a critical part in scaling our team.

Office Manager

Nooklyn
Greater NYC Area
1 day ago
Full-Time Office Manager Nooklyn office admins help facilitate our customers renting apartments. You will attend visitors, assist with paperwork, help agents, and keep the office hospitable and clean. Hours are 11am to 7pm Monday-Friday split among our Brooklyn Storefronts in Bushwick and Greenpoint. About Nooklyn Nooklyn is how people find apartments and connect with roommates in Brooklyn. We emphasize a positive, responsive vibe with clients

SVP & GM Meetup Core

Meetup
Greater NYC Area
1 day ago
+26
Be a key part of an executive team that is looking to meaningfully evolve its business model. Have significant decision-making autonomy that will be driven by a combination of the analyses you drive but also your intuition the judgements you make. Define and execute an aggressive revenue growth strategy for Meetup’s core subscription business — driving acquisition and retention on both sides of the supply/demand marketplace. Have a strong focus on growth outside the U.S., where we are already seeing significant momentum. Accelerating this momentum is critical. Build a roadmap that leads to success not just in 2019, but also for our next 2-3 years. Think deeply about the differing motivations of organizers by vertical and begin testing different strategies depending on type of Meetup (for example, tech Meetups, hiking Meetups, language acquisition Meetups each present wildly different organizer and member profiles).

Office Assistant

Market Manager, Germany

Senior Operations Analyst: Customer Experience

Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
1 day ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers. Master all carrier workflows, application and underwriting processes and software systems necessary to carry out your responsibilities. Collaborate with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience.

Junior Case Management Associate - Life Insurance

Policygenius
Greater NYC Area
1 day ago
+18
Own and manage an individual caseload of in-process life insurance applications, from submission to carrier through to approval. Carry out regular case review and hastily follow up on all outstanding case requirements. Create and send new life insurance applications to clients via varying carrier processes. Receive and review new life insurance applications for missing information prior to submission to the insurance carrier. Coordinate with appropriate carriers and vendors to schedule, reschedule, and track insurance exams and phone interviews. Request all supplementary underwriting requirements from clients via electronic communication. Order and review underwriting requirements including Attending Physician Statements, supplemental forms and other medical requirements for submission to the insurance carrier. Take initiative to review other than applied for offers (AOTAs) to determine if better options exist for our customers. Master all carrier workflows, application and underwriting processes and software systems necessary to carry out your responsibilities. Collaborate with other operations teams (sales, customer service, customer success, and quality assurance) to ensure a seamless and transparent customer experience.

Agent Team Assistant - Westchester

Compass
Greater NYC Area
1 day ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of correspondence, and more. 

Executive Assistant to CEO

Office Administrator - Armonk

Executive Assistant

IT Support Manager

Agent Success Coordinator - Manhattan

Regional Manager, Agent Success

Agent Team Assistant - Brooklyn

Agent Success Manager - Westchester

Senior Workplace Operations Associate

Agent Team Assistant

Director of Inventory Strategy & Operations

Load 8 more jobs12 jobs at Compass

Strategic Operations Associate (NY)

Paxos
Greater NYC Area
1 day ago
+22
We are looking to hire a Strategic Operations Associate to help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will be a key participant in special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals. Because we are operating in a highly dynamic and diverse environment, we’re looking for someone smart with a knack for learning quickly and executing efficiently. This role offers someone a seat at the table to effect change and bring innovation to a stale infrastructure in the global financial infrastructure. This is a global role that involves interaction, projects and multifunctions that spans the New York, Singapore and London based Operations teams and will report to the Operations Director based out of New York.

System Administrator with Azure IaaS Experience

BuildingLink
Greater NYC Area
2 days ago
+10
About the Position    We are currently seeking an experienced Senior System Administrator with extensive Azure IaaS experience to join our IT team within a custom software shop. The ideal candidate must possess in-depth domain, software, hardware, IoT, and network knowledge. The Senior System Admin will be responsible for the maintenance, monitoring, diagnostics, support, and installation of systems to insure security,

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+19
Big Data, Software

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