Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

234

Group Director, Business Strategy

Movement Strategy
Greater NYC Area
4 days ago
+14
Group Director, Business Strategy (New York) Position: Full Time OVERVIEW: Movement Strategy is looking for a Business Strategy Group Director to join the team in our New York office. If you’re a strategic leader with 10-12yrs+ experience, and a proven track record successfully managing and growing large-scale accounts, keep reading! We’re a full-service social media agency with offices in NY, Denver, and LA. We work closely with several

Associate Director, Business Strategy

Movement Strategy
Greater NYC Area
4 days ago
+14
Associate Director, Business Strategy (NYC)                                                                   Position: Full-Time                                                                                                              OVERVIEW    Movement Strategy is looking for an Associate Director of Business Strategy to join the team in our New York office. If you’re a strategic leader with 7-8yrs+ experience, and a proven track

Associate Referral Agent

OnDeck
Greater NYC Area
4 days ago
+26
The Associate Referral Agent role presents an exciting opportunity to start your career at OnDeck. This unique position is suited for a bright junior agent excited by the prospect of joining a fast-growing team within OnDeck. By helping businesses that OnDeck could not fund internally to find financing with one of our lending partners, you will learn about our products, become an industry expert, and help identify market trends that will directly impact the direction of our business.

Head of Events Management

Sisense
Greater NYC Area
4 days ago
+17
Own global event plan including activities such as sponsored events as well as hosted events for prospects & customers. Own flagship annual client event, hosted in NYC. Own oversight & execution of corporate webinar program. Strategically evaluate & select events that allow us to achieve target objectives. Produce and manage detailed event plans (e.g. agenda, timelines, venues, suppliers, legal obligations, staffing). Lead a team of three (3). Manage and track budget. Negotiate third-party event contracts. Coordinate and communicate staffing requirements and conduct staff briefings for all events. Liaise with marketing and PR colleagues to promote event participation. Prepare and send event promotions and communications through Marketo. Onsite event execution as required. Track event results. Conduct post-event wrap up and analysis.

Senior Client Success Manager, Partner

Yext
Greater NYC Area
4 days ago
As a Senior Client Success Manager, you are responsible for growing our footprint within existing clients. You are committed to partnering with clients to help teach them about the additional benefits from Yext’s product offering. Individuals should have a proven track record of consultative sales and account management; the ability to negotiate with and navigate large organizations; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. If this is you, we offer best in class compensation with variable compensation tied to objectives and growth of clients business.

Client Training Manager, Client Success Operations

Client Success Manager, Enterprise

Implementation Manager

Associate Client Support Specialist

Linux Operations Specialist

Load 2 more jobs6 jobs at Yext

Client Experience Manager

Movable Ink
Greater NYC Area
4 days ago
+18
The Client Experience Manager (CXM) is primarily responsible for owning and maintaining positive client relationships. The CXM will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.

Vice President, Mental Health Provider Operations

Quartet
Greater NYC Area
4 days ago
+24
The Vice President of MHP Operations will design, develop and nurture a high-quality network of MH services across all of Quartet’s markets. This network will meet the demand for referrals to mental health services made by PCPs or self-referred by patients. The role, reporting into the COO, is both strategic and operational and will collaborate across the organization with Clinical, Product, Marketing and Operations. 

Executive Assistant / Receptionist

Splice
Greater NYC Area
5 days ago
+12
Why Splice? We’re building a creative ecosystem for music producers. With this ecosystem, we’re cultivating a global community of creators that fosters inspiration, connection, focus, and growth. Our work environment is no different. We champion collaboration, big ideas, helping where we can and asking for assistance when we need it. We aim for steady, measured expansion through experimentation and iteration. We encourage optimism, inclusion,

Client Experience Associate - Life Insurance

Policygenius
Greater NYC Area
4 days ago
+18
Ensure a seamless and transparent customer experience with regular status updates and an emphasis on customer retention and speed to conversion. Coordinate with appropriate vendors to schedule, reschedule, and track insurance exams and phone interviews for concierge clients. Collaborate with the case management team with follow-up on outstanding requirements from customers and conduct regular customer follow-up on outstanding underwriting requirements. Address customers’ questions about the underwriting process, carrier requirements and other service issues. Communicate adverse underwriting decisions (impaired risk, postpones and declines) with empathy and tact. Master the workflows and software systems necessary to carry out your responsibilities. Partner with the Team Lead and/or Manager to resolve customer escalations as they relate to all parts of the sales and underwriting funnel.

Senior Customer Success Manager

Celonis
Greater NYC Area
5 days ago
+12
As a Senior Customer Success Manager (CSM) you will act as a trusted advisor to a portfolio of strategic customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention. You will work closely with sales and professional services teams to define, develop and execute effective strategies that drive additional growth and expansion within customers.

Well Being Manager

Celonis
Greater NYC Area
5 days ago
+12
The Well Being Manager to run the daily operations of our NYC office and create an positive experience for our employees. The ideal candidate will wear many hats in a hybrid role that will involve office management, event planning, and employee experience.

Customer Success Manager

Celonis
Greater NYC Area
5 days ago
+12
As a Customer Success Manager (CSM) you will act as a trusted advisor to our customers to enhance their experience using Celonis and help them drive significant value out of their investment in Celonis. In this role you will be responsible for maintaining a successful long-term relationship with our customers, ensuring high customer satisfaction, driving adoption and ensuring retention.

Client Success Manager

Knotch
Greater NYC Area
5 days ago
+24
The ideal candidate has 3-5 years of account management and/or client success experience, client service / ad-tech / agency background, and experience helping to grow and manage a team - data & analytics experience are a plus. Key attributes of a successful candidate are adaptability, the ability to meet deadlines, and a passion for finding a balance between client needs and business needs. This unique role is a very hands on and consultative approach to client success.

Customer Success Representative - Overnight

Justworks
Greater NYC Area
5 days ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Associate Account Manager, Programmaitc

DoubleVerify
Greater NYC Area
5 days ago
The Associate Account Manager (AAM) is an entry-level position that provides internal support for his/her Account Manager across a variety of job responsibilities. This person will oversee aspects of internal reporting, setting up campaigns through Salesforce.com, and billing. The task oriented position requires someone that is able to stick to daily deadlines, is highly organized & has a strong eye for detail. This stepping stone position is great for anyone looking to gain exposure to the fast paced world of a digital ad technology company.

Director, Customer Success

Aircall
Greater NYC Area
5 days ago
+15
Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Technical Account Manager, BidSwitch

IPONWEB
Greater NYC Area
5 days ago
Technical Account Manager BidSwitch is a smart infrastructure grid for the programmatic technology industry; that helps to facilitate more than 350 supply and demand global technology partners to connect and trade media across all formats. As a company, BidSwitch processes and filters the entire global programmatic inventory bidstream; layering on data, fraud detection and other services and intelligently optimizing and routing bid opportunities

Office Assistant

IPONWEB
Greater NYC Area
5 days ago
Office Assistant New York, NY IPONWEB is an industry pioneer and world leader in the engineering and operation of highly customized, real-time media trading systems for publishers, advertisers, agencies and innovative technology companies. With more than 12 years’ experience driving innovation in the ad exchange and real-time technology space, IPONWEB is the 'behind the scenes' technology provider that many of the world's leading industry

Office Operations Manager

Policygenius
Greater NYC Area
5 days ago
+18
Level up our onboarding program at company, department, and new hire levels. Continue to assess and iterate on the program design and administration to stay ahead of scale. Manage all aspects of office facilities and operations. This includes owning the budget, managing our food, beverage, and cleaning service vendor relationships, supervising our receptionist/coordinator, stocking our supply closet, liaising with building management, and everything in between! Plan, project manage, and maintain budget for potential office space expansion. Identify, conjure up, and plan creative ways to engage employees and build community--from company-wide events, to fun office team activities, to employee recognition concepts, to birthday/anniversary celebrations, to affinity groups. Build and leverage relationships with internal and external stakeholders to keep the pulse on what is/is not working within the employee engagement and people ops realms. Lean in on other special projects as needed by leadership.

Director, Curriculum Development

2U
Greater NYC Area
5 days ago
+19
The Director of Curriculum Development manages the relationship for Curriculum & Learning with the academic leadership across her/his portfolio of 2UGrad degree programs. The program lifecycle includes course planning and development over a two- to three-year period, ongoing evaluation of course performance with 2UGrad program management and academic leadership, as well as oversight for the ongoing revision and evolution of each degree curriculum. The Director develops a successful partnership with each university program and its faculty, so that our curriculum exceeds the business and educational goals of our partners, and that students have the opportunity for a transformational experience with superior learning outcomes.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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