Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

192

Business Operations Manager (Strategy and Operatio…

Namely
Greater NYC Area
3 days ago
+24
We’re looking for a Business Operations Manager to identify and pull the levers to move our business forward as part of our growing Strategy & Operations team. You’ll identify and solve complex problems through both quantitative and qualitative analyses—and then execute on the solutions to make a meaningful impact on Namely’s business. To do it, you’ll use leadership and interpersonal skills to build strong relationships, inspire change, and collaborate cross-functionally to see it through. You'll work closely with others but operate autonomously, using your analytical thinking and problem solving skills to focus your efforts.

Benefits Consultant

Overnight Guest Experience Specialist

Domio
Greater NYC Area
3 days ago
+32
Take initiative to implement new ideas that will benefit Domio and our clients in the future. Analyze feedback and work with the team to improve services. Respond to, troubleshoot, and resolve client issues in a timely and positive manner. Coordinate with our various teams to resolve issues on the ground and provide ongoing updates to clients Learn about the pillars of hospitality. Deliver a world-class hospitality experience in our properties, making our guests come back time after time. Work with our Operations team to find scalable solutions that improve quality, operational efficiency, and client satisfaction.

Account Manager

Payfone
Greater NYC Area
3 days ago
The Account Manager will be our clients' main point of contact post-sale. They will ensure the clients needs and expectations are met. This role will focus on client satisfaction, relationship building and account growth. The Account Manager will regularly engage with the client to ensure the product is working as intended and providing expected value. The successful candidate will handle customer concerns, direct clients to the appropriate departments for issue resolution and will oversee the escalation of support inquiries as needed.

Head of Product

Outpost Club
Greater NYC Area
3 days ago
Outpost Club is a network of coliving houses in New York. We believe that renting a room should be as easy as buying a cup of coffee. We built a process to make it super easy to move to New York, and we’ve designed interesting and convenient houses at affordable prices. At Outpost Club, you receive more than just a place to live and work; the Outpost Club platform creates a coliving community that offers both general and professional networking.

Associate Client Support Specialist, White Glove S…

Yext
Greater NYC Area
3 days ago
In this role, you’ll be interfacing with our entire Enterprise product suite including Pages, Reviews, Listings, Knowledge Assistant and more! You will gain a comprehensive understanding of complex enterprise businesses’ digital strategy/goals while providing personalized, consultative, and technical support – or as we call it, “White Glove” support. Onboarding includes a comprehensive training program, which will empower you with skills, resources, and confidence to apply your individual talents to Yext and our customers.

UPWARD | Yext Rotational Program

Implementation Manager

Client Success Manager, Enterprise

Associate Client Support Specialist

Load 1 more jobs5 jobs at Yext

Member Support Specialist

Common
Greater NYC Area
3 days ago
+31
We are looking for a personable and self-motivated critical thinker to join our team as our members’ main point of contact for questions related to their life at Common. If you join our team, you’ll play an invaluable role in setting the tone of every member’s experience in Common. This is an entry-level position with strong career development and the opportunity for growth within the organization.

IT Systems Engineer

Foursquare
Greater NYC Area
4 days ago
The IT Systems Engineer is part of the Foursquare Technology team inside Engineering, and the entire company is our customer. Our team must possess the ability to balance multiple priorities in a high pressure environment, all while keeping diplomatic, calm, and focused. We recognize that the business doesn’t operate smoothly when IT systems are not working as expected. We take it ownership when these systems fail, and we never turn away a call for help. Our team has a high level of self-motivated initiative, always looking for improved ways to support the business’s operational efficiency.

Technical Support Engineer (Spanish Speaking)

Turbonomic
Greater NYC Area
4 days ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Director of Customer Experience (CX)

Updater
Greater NYC Area
4 days ago
+18
We’re looking for a Director of Customer Experience to run and evolve the function overall. In this role, you will define customer service policies, set and track KPIs, create staffing models that align with the Updater business seasonality and our ability to support multiple business lines. Our ideal candidate prioritizes customer experience in their approach; recommends change; brings process innovation, possesses a strong sense of ownership while working cross-functionally and has the ability to act quickly and respond in a fast-paced environment.

Head of Network

TrialSpark
Greater NYC Area
4 days ago
+20
Today, the biggest bottleneck in bringing new treatments to patients is the clinical trial. On average, getting a drug through the trial process takes nearly a decade and frequently costs $100M+. And the problem is only getting worse. At TrialSpark, we don’t believe it has to be this way. Through technology and a new operational model, we’re reimagining how clinical trials are run, with the mission of bringing new treatments to patients faster.

Fashion Operations Assistant

Rent the Runway
Greater NYC Area
4 days ago
+38
As Fashion Operations Assistant, you will sit at the intersection of Buying, Site Merchandising, Sample Coordination, Planning & Allocation, and Inventory Operations. The Fashion Operations Assistant role at Rent the Runway is primarily responsible for supporting our liquidation operations, purchase order management systems, vendor relations program, and merchant tools. You will work with the Merchandising organization to help drive operations processes and assist with ensuring data accuracy across systems.

Manager, Account Management

Simplifeye
Greater NYC Area
4 days ago
+18
Manage a team of Account Managers with individual revenue quotas. Train new Account Managers on process and new product lines. Contribute to the recruiting process and take primary responsibility for interviewing, hiring, and internally promoting to scale the team. Improve customer health and product engagement. Coach, develop, and improve the performance of Account Managers on your team. Track and report metrics and KPI to Director of Customer Success. Collaborate cross-functionally with other team leaders within the Sales, Product, Marketing, and Strategy departments. Iterate and refine existing processes to maximize account retention, upsell opportunity, and overally process efficiency.

Vice President of Operations - Manufacturing &…

Shapeways
Greater NYC Area
4 days ago
+16
The Vice President of Operations - Manufacturing & Fulfillment will be responsible for satisfying customers’ manufacturing (primarily but not limited to 3D printing) and fulfillment needs. This is a great opportunity for an entrepreneurial and results-oriented operations executive to capitalize on Shapeways’ strong reputation in the industry and to build and scale a high performing global manufacturing and fulfillment team. This role will drive Shapeways global manufacturing and fulfillment strategy and operations; aggressively, efficiently and continuously develop/evolve our services in this emerging industry; and, provide strong operations leadership. This position reports to the Chief Executive Officer.

Technical Operations Specialist

Grubhub
Greater NYC Area
4 days ago
+24
We’re currently looking for an amazing Technical Operations Specialist to play a critical role in keeping our partners happy and our systems running smoothly. The ideal candidate is passionate about resolving technical issues and leading deployment projects that are essential to our partners' success. You are technically savvy, have a can-do attitude, and know what it means to go above and beyond as an advocate for Grubhub!

Community Operations

Nooklyn.com
Greater NYC Area
4 days ago
This role has a triple focus on community experience, storefront staff, and business development & expansion.  We’ve grown 60% in the last year and we focus on hiring professionals who seek to learn more and grow.   Responsibilities: 1. Community Managers: Projects, schedules, customer relations, training. 2. Growth: Hire/ train front office staff. 3. Storefronts: Ordering, checklists, logistics, inventory, purchasing. 4. Communication:

Office Assistant

Meetup
Greater NYC Area
4 days ago
+44
The Office Experience “OffX” Assistant role at Meetup is charged with helping to cultivate the entire experience for employees, supporting a diverse and talented team, and crafting the culture and physical environment that supports our work. In this fast paced, physically demanding role you will be organized, energetic, efficient, and have a whole lot of hustle! Going above and beyond is a requirement, with attention to detail and customer service being your focus.

Underwriter, Health Insurance

Justworks
Greater NYC Area
4 days ago
+31
As an Health Insurance Underwriter are someone from a health insurer or broker that has experience with underwriting small group health insurance. As an Underwriter you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are also someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture.

Broker Success Associate

Attune
Greater NYC Area
4 days ago
+37
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Broker Success Associate

Attune
Greater NYC Area
4 days ago
+37
Running a small business is hard. Getting insurance for your small business is even harder. It takes forever, the process is antiquated, and one wrong decision can be disastrous. At Attune, we’re changing small business insurance in a big way. At the forefront of the insuretech industry, we are rebuilding small business’s access to insurance from scratch, making it instant, easy, and safe. How? Instead of requiring that a business answers

Trial Operations Manager

TrialSpark
Greater NYC Area
4 days ago
+20
You will manage execution of studies, partnering with a cross-functional team and the study sponsor to oversee the entire lifecycle from startup to readout. Each day will bring new challenges and opportunities, from writing our playbook for a new therapy area, to troubleshooting an issue with our quality team, to defining requirements for a new feature in our clinical platform. As an early member of our Trial Operations team, you will have a unique opportunity to help shape what it looks like for us to improve the clinical research process, including working with our Product, Engineering, and Data teams to build out new tools and infrastructure to support our operations.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

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