Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

250

Technical Support Engineer

Neverware
Greater NYC Area
3 days ago
+24
Who We Are: Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and

Executive Assistant

SEVENROOMS
Greater NYC Area
3 days ago
+24
SevenRooms is growing rapidly, and we are looking for a one-of-a-kind Executive Assistant to support our founders and leadership team. To be successful in this role, you should be highly organized, possess strong verbal and written communication skills, and have a knack for creatively solving problems. Ultimately, you will play a big role in contributing to the success of our team and business.

Technology Support Analyst

IEX Group
Greater NYC Area
3 days ago
IEX is looking for a Technology Support Analyst to join the Enterprise Infrastructure team with the primary responsibility of supporting end user technologies and related processes for the IEX employee base. You should have strong knowledge of desktop hardware and application technologies, strong problem solving skills, basic networking knowledge, and the ability to communicate complex technology concepts in simple terms. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Office Manager Part-Time - Contract

Zipari
3 days ago
+22
Overseeing and supporting all administrative duties in the office to ensure the office is operating smoothly. Greeting and providing assistance to all guests and receiving all packages and deliveries. Ensuring office is continuously clean, presentable, and in working order, including the kitchen area and conference rooms. Purchasing, tracking and restocking snacks, beverages and office supplies while maintaining budget. Assisting various teams with any catering requests or general event planning needs. Acting as the main point of contact for maintenance and improvements with building management. Handling various ad hoc administrative tasks, as needed.

Custodian Relationship Manager

CAIS
Greater NYC Area
3 days ago
+29
The firm is seeking an experienced relationship management professional to spearhead and manage custodian relationships. Qualified applicants will have a minimum of seven years of experience in a relationship management capacity, preferably within a custodian firm. Working heavily integrated within the Operations and Sales teams, this person will be responsible for managing existing and generating new relationships within each major custodian. Qualified candidates will have a large network, great client service attitude and entrepreneurial spirit, and excellent organizational skills. 

Customer Experience Associate - Social Media

The Farmer's Dog
Greater NYC Area
3 days ago
+11
Deliver awe-inspiring customer service on Facebook, Twitter, and Instagram. Leave every prospective and current customer feeling loved and valued. Utilize feedback to improve systems and assist in developing The Farmer's Dog Customer Journey. Track responses and work with product team to develop future improvements. Learn to be a health and nutrition wiz; provide support on dog health, care, and wellness. Participate in cross-functional projects with opportunities for growth, i.e. customer insights, user experience, operations.

Luxury Leisure Travel Advisor - New York, NY

Rollinglobe
Greater NYC Area
3 days ago
Responsible for all aspects of planning & designing of domestic & international luxury leisure travel requests including FIT, tours, cruises, air, etc. Handle all aspects of the booking process including documentation, quality control, deposits, final payments, reviewing itineraries, visas etc. Commitment to a high level of customer service for VIP clientele. Ability to handle multiple projects and prioritize tasks.

Customer Success Manager

Aircall
Greater NYC Area
3 days ago
+22
Customer Success is at the heart of Aircall. We are looking for a tech-savvy individual with strong relationship building skills that is looking to help customers succeed. You will play a major part in supporting our rapidly growing client base to ensure they help their businesses grow with Aircall!

Inventory Planner

Public Goods
Greater NYC Area
5 days ago
+10
Public Goods' mission is to make premium-quality, healthy products affordable to everyone. We've been growing fast, and we are looking for someone to take change of our quickly increasing inventory flow. You'll be managing an inventory of hundreds of SKUs across personal care, household, and food, shipping out to customers all over the world. You Will: Manage inventory levels and turn targets on hundreds of SKUs, across dozens of locations. M

Chief Executive Officer - Stealth Memory Care Star…

BCG Digital Ventures
Greater NYC Area
5 days ago
+24
Set the vision for the company and define the overall strategy from launch to scale; including long-term goals. Drive growth, profitability, and impact. Refine and deploy the business model ahead of the market. Provide mentorship to all functional areas, including strategy, operations, sales & product. Develop and implement scalable and efficient strategies to ensure both consistent results and exponential growth.

Head of Sales & Marketing - Stealth Memory Care Startup

CEO- FinTech Venture Startup

Operations Manager

Head of Marketing - Fern Health

Head of Operations for Pet Insurance Startup

Load 2 more jobs6 jobs at BCG Digital Ventures

Executive Assistant, Northeast Market Operations

Cityblock Health
Greater NYC Area
5 days ago
+19
As an Executive Assistant at Cityblock, you’ll be challenged in a varied, fast-paced role. We’re seeking a detail-oriented, customer-service minded, and meticulous operator to lead logistics and schedules for several leadership team members across our Northeast Market Operations team. The ideal candidate is comfortable with heavy calendar management and high-volume meeting arrangement across our Dumbo office and Northeast hubs & worksites. Over-communication and proactive thinking are assets in this role, along with a keen perception of people and situations. As our Executive Assistant, you’ll build strong relationships quickly, both internal and external to the company. The ideal candidate will be deeply aligned with our mission of serving individuals in need. 

IT Reliability Engineer

Domio
Greater NYC Area
5 days ago
+32
The IT Reliability Engineer will work with Domio teams to provide and support the IT equipment and services they need. This person will also drive engineering projects intended to reduce the overall IT workload. A successful IT Reliability Engineer excels in a fast-paced team environment and possesses excellent communication skills. This person has a high degree of technical aptitude over a large scope of IT software, hardware, and networking disciplines.

Client Onboarding Specialist

Aircall
Greater NYC Area
5 days ago
+22
Review and understand clients’ business and communication challenges to successfully implement solutions Onboarding and training of new customers to ensure they are setup for maximum success. Learn and maintain a deep expertise of Aircall and best practices to provide ongoing value and support to our customers. Maintain and track all projects and documentation. Ensure proper and consistent communication of status to the client and the Aircall team. Work with our Account Executives to manage client expectations and ensure that the Onboarding Team has all information necessary for a smooth transition. Analyze, organize, and communicate customer feedback to the Product, Engineering and Sales Teams.

Technical Operations Specialist

Grubhub
Greater NYC Area
5 days ago
+30
As a Technical Field Operations Specialist you will own the technical implementation and launch of these partners. You will collaborate closely with internal and external stakeholders to gather requirements, install proper equipment, manage priorities for project completion, and coordinate each phase of the implementation. You will be hands-on in every stage, from designing solutions, to coordinating with engineering and product teams, to configuring systems, to testing and troubleshooting installations.  This position requires a mix of technical and business acumen and is excellent for those who thrive in fast-paced, dynamic environments, with skills in IT hardware, project management, cross-team coordination, and operations.

Client Success Manager

IT Executive Desktop Engineer (Onsite)

Entara
Greater NYC Area
6 days ago
+11
Our NYC IT Executive Desktop Engineer Engineer is primarily responsible for providing first- and second-tier on-site support exclusively to one of Entara’s key clients. Issues range from desktop support issues for executives to network and systems support issues, as well as working alongside the client team as an integral project resource. Being a role that is relied upon by both our client’s end users and IT staff, this role is integral to the success of one of our key client relationships and is tasked with being the proactive, gap-filler guru versus a master at just “keeping things afloat”. Our NYC Engineer will be the acting face for our company, building our brand in the Big Apple and must be up to the challenge! 

Workplace Coordinator

Skillshare
Greater NYC Area
6 days ago
+32
In this role, you’ll split your time between overseeing the day-to-day maintenance of the office and ensuring that employees (current & future!) are set up for success in our physical space, while also acting as the right hand to our CEO and exec team – booking travel, coordinating a smooth board meeting, or saving him from himself when it comes to installing A/V equipment (almost half of it still works). This role will give you exposure to the exciting world of a fast-paced startup, while supporting an amazing team of motivated, mission-driven colleagues. You’ll be more than just an extra pair of hands – the lift you give our exec team impacts our entire company, and with your help, we’ll ensure Skillshare’s office operations are poised to scale and grow in the coming years.

Zendesk Specialist / Customer Support Associate

Gemini
Greater NYC Area
6 days ago
+29
Our Customer Support team is a group of highly talented and dynamic contributors. Each individual ensures that our customers have the best experience possible when they need help, have a question, or provide feedback. The team efficiently manages all inbound service requests and communications with customers during the onboarding process, and are increasingly contributing to outbound communications. While their main focus is retail customers, they are progressively interacting with institutional customers. During periods of low-service volume, the team also eagerly takes on support-centric projects. 

Talent Strategy Associate

Axiom
Greater NYC Area
6 days ago
Axiom currently has two open positions on our Talent Strategy team. These positions will support and cultivate the talent for Axiom's lifeblood: our attorneys. They are accountable for understanding our clients’ needs, outlining the scope of their requirements, and matching them with the appropriate attorney talent. These roles are for someone who loves to connect with people, exhibits outstanding judgment and professionalism, possesses excellent

Manager, Customer Success Management

Abacus
Greater NYC Area
6 days ago
+17
The Manager of CSMs will be responsible for leading and inspiring the Customer Success arm of the larger Services organization at Abacus, focused on retaining recurring revenue and driving incremental revenue growth from existing customers. The ideal candidate will have experience as both an individual contributor and manager in a customer success organization, and will be confident in interacting with and presenting to senior leadership within a business, including C-level executives, IT, finance, and operations departments. Internally at Abacus you will work across product, engineering, sales, and marketing to ensure successful growth and retention of our customers.

Client and Technical Services Analyst

Welocalize
Greater NYC Area
6 days ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,887
Min: $31K
Max: $88K
Office Manager $60,264
Min: $40K
Max: $88K
Operations Associate $61,145
Min: $35K
Max: $150K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $72,488
Min: $30K
Max: $169K
Desktop Support $75,583
Min: $44K
Max: $118K
Customer Support Manager $75,667
Min: $45K
Max: $114K
Client Success Manager $76,090
Min: $40K
Max: $150K
Business Analyst $87,163
Min: $12K
Max: $167K
Operations Manager $87,326
Min: $45K
Max: $132K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $89,669
Min: $55K
Max: $125K
Senior Business Analyst $102,021
Min: $74K
Max: $175K
Sales Operations Manager $106,214
Min: $50K
Max: $150K
Director of Operations $126,267
Min: $55K
Max: $200K
Director of Customer Success $135,591
Min: $98K
Max: $208K
Vice President of Operations $181,350
Min: $102K
Max: $300K
Vice President of Care $187,333
Min: $160K
Max: $212K
COO (Chief Operating Officer) $210,955
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC