Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

192

Compliance Associate

Paxos
Greater NYC Area
1 week ago
+22
About Paxos Paxos' mission is to modernize finance by mobilizing assets at the speed of the internet. Paxos is building a future where all assets--from money to gold to securities--will be digitized and move instantaneously, 24/7. Settlement risk will cease to exist, so trillions of dollars of trapped capital can go to work in a global, frictionless economy. (Check out our Twitter feed for the latest news and information.) Our Products include:

Customer Education and Knowledge Manager

Gameffective
Greater NYC Area
1 week ago
+15
  We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. Responsibilities:  Design and develop custom

Account Manager, Placed

Snap Inc.
Greater NYC Area
1 week ago
We’re looking for an Account Manager to join the New York team at Placed, a subsidiary of Snap Inc. As a member of the Client Engagement team, you will focus on developing strong relationships with our media partners to drive revenue growth. You’ll advise on best practices and will provide actionable recommendations to our partners to help them solve business problems with location analytics. You’ll collaborate cross-functionally with our internal team to streamline processes and make improvements to our products to reduce issues and complexity.

Director of Customer Experience Operations

Stash
Greater NYC Area
1 week ago
+16
As the Director of CX Operations, you will be responsible for creating and driving operational processes, procedures and policy across the customer service organization. You will have outstanding partnership skills, can balance strategic and tactical needs and know how to anticipate and prepare for change and growth. You will understand how things work and how to constantly evolve and improve. You will partner across the organization and the CX team to develop the overall strategy for our Customer Experience organization as we continue to grow and expand.

Customer Experience, Senior Analyst (Engagement)

Stash
Greater NYC Area
1 week ago
+16
As a CX Operations Senior Analyst, you will work across multiple teams to understand the product roadmap and how to operationalize for Customer Experience teams. You will provide insights and analysis to support impacts to current processes and drive organizational recommendations for implementation and improvements. When customers have problems, you’ll investigate and dig deep to understand root cause, identify solutions and and provide recommendations. You will drive efficiency in processes, leverage tools to evolve the customer experience servicing team and anticipate needs based on growth of product set.

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Senior Technical Trainer

Turbonomic
Greater NYC Area
1 week ago
+23
Are you a customer-focused technology guru, hungry and obsessed about education?

Technical Solutions Consultant

Sisense
Greater NYC Area
1 week ago
+17
We are Sisense. As one of the world’s leading big data teams, we are an award-winning business intelligence company with some very well known clients. Sisense is a fast growing software company that is democratizing Big Data Analytics by pioneering a new approach that enables organizations of all sizes to make sense of their data. Hundreds of companies, from startups to large enterprises, are choosing this new approach over traditional solutions.

Technical Support Engineer

Turbonomic
Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Administrative Assistant

Palantir Technologies
Greater NYC Area
1 week ago
+16
As an Administrative Assistant, you will be responsible for handling a variety of responsibilities such as expenses, travel, and calendaring. You are very organized and thrive off of enabling the people you support to be as productive and impactful as possible. You maintain incredible accuracy and agility when completing any given task and are committed to seeing every project through to its completion. Communication is one of your greatest strengths and you excel at constructing order out of chaos.

Customer Support Associate I

Gemini
Greater NYC Area
1 week ago
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Experiences Manager

BentoBox
Greater NYC Area
1 week ago
+22
BentoBox is seeking an Experiences Manager to join our rapidly growing team. This person will drive BentoBox awareness and growth through owned events, trade shows, sponsorships, conferences, and more. The Experiences Manager is on the marketing team and will report to our VP of Marketing.

Head of Operations

Perch
Greater NYC Area
1 week ago
Build scalable processes and systems to enable the Perch field team to deliver consistently against goals. Manage a team of 5 growing to 20 in the next year. Help Perch continuously improve its baseline operating policies and procedures with a focus on process standardization and repeatable quality. Collaborate with Market GMs using data to diagnose problems, develop actions plans, and drive operational excellence in local markets. Facilitate regular business reviews to monitor city performance. Collaborate cross-functionally to understand and continuously improve all parts of Perch’s business operations – spanning from centralized support functions (in New York) to all field operations in our local markets. Facilitate regular business reviews to monitor market-level performance and collaborate with the Head of Real Estate to ensure all KPI targets are met. You will help monitor market-level KPIs/metrics on a daily, weekly and monthly basis and develop initiatives to optimize them in collaboration with Market GMs. Be a champion for Perch throughout the marketplace. Help us drive workplace and cultural norms, both a HQ in New York and throughout all field operations, that align with Perch’s company values.

Customer Support Associate

Aircall
Greater NYC Area
1 week ago
+22
Aircall is on a mission is to redefine the business phone. We are an advanced cloud-based phone system, complete business phone, and call center software — all wrapped up in one single tool. But behind our product are the people driving it. Positivity, candor, ambition and commitment — these are the values we live by at Aircall. We know that success comes from hard work and deserves to be recognized and rewarded. So if you’re a person that

Group Director, Business Strategy

Movement Strategy
Greater NYC Area
1 week ago
+14
The Group Account Director is responsible for being a senior-level strategic partner for our clients, earning their trust and building mutually-beneficial long-term relationships. We’re looking for a passionate, results-driven professional to contribute to a growing agency as a valued thought-leader within the organization.

Associate Director, Business Strategy

Movement Strategy
Greater NYC Area
1 week ago
+14
The Associate Director of Business Strategy is responsible for being a strategic partner for our clients, earning their trust and building mutually-beneficial long-term relationships. We’re looking for a passionate, results-driven professional to contribute to a growing agency as a valued thought-leader within the organization.

Customer Experience Associate

The Farmer's Dog
Greater NYC Area
1 week ago
+11
The Farmer’s Dog is the leading tech-enabled pet health brand on a mission to disrupt the $90b global pet food industry. The company is VC backed by the early investors of Warby Parker, Dollar Shave Club, Sweetgreen, and Glossier. In an industry with little regulation, constant recalls, and rampant misleading advertising, The Farmer’s Dog brings a fresh perspective that all dog lovers have been waiting for. Utilizing its proprietary technology,

Business Development and Client Services Intern

Showroom Fashion Technologies
Greater NYC Area
1 week ago
Company Description:  Showroom is a top NYC Fashion Tech Start-up, which provides high-end Fashion and Merchandise solutions to social media influencers, innovative companies, and celebrities.  The company was founded in early 2018 and is at the cross section of fashion and technology, offering customized solutions as well as an on-demand platform for designing, developing, marketing, and selling your own fashion line.   Position: Business

Customer Experience Associate

Updater
Greater NYC Area
1 week ago
+18
As our Customer Experience Associate, you’ll be on the frontline to help us understand how we can improve all aspects of our product and service, as well as help us to build out processes to streamline and share customer insights with our Product team. A typical day will include responding to user inquiries via phone, email, live chat, and social media, researching and updating our partnership databases, helping to connect users to reputable moving companies, brainstorming proactive customer engagement campaigns, and more. Best yet, you’ll work alongside an extremely dedicated and motivated team that’s truly dedicated to your success.

Customer Experience Associate

Splendid Spoon
Greater NYC Area
1 week ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,881
Min: $31K
Max: $80K
Operations Associate $58,659
Min: $35K
Max: $150K
Office Manager $60,407
Min: $40K
Max: $88K
Sales Operations Analyst $65,185
Min: $30K
Max: $119K
Technical Support $71,636
Min: $30K
Max: $169K
Client Success Manager $73,953
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Operations Manager $84,424
Min: $45K
Max: $125K
Business Analyst $85,521
Min: $12K
Max: $145K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,318
Min: $55K
Max: $125K
Senior Business Analyst $98,568
Min: $74K
Max: $130K
Sales Operations Manager $102,375
Min: $50K
Max: $150K
Director of Operations $122,761
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $213,076
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+5
AdTech, Software
+24
Angel or VC Firm, Artificial Intelligence

NYC Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in NYC
LOCAL GUIDE
Best Software Engineer Jobs in NYC
LOCAL GUIDE
Coolest Tech Offices in NYC
LOCAL GUIDE
Best Sales Jobs in NYC
LOCAL GUIDE
Best Benefits at NYC Tech Companies
LOCAL GUIDE
Best Data Analyst & Data Science Jobs in NYC
LOCAL GUIDE
Best Design Jobs in NYC
LOCAL GUIDE
Best Marketing Jobs in NYC
LOCAL GUIDE
How to Get a Job in NYC Tech
LOCAL GUIDE
Women in NYC Tech
LOCAL GUIDE
Top NYC Startup Funding Rounds
LOCAL GUIDE
Your Guide to Cybersecurity in NYC
Live your purpose. Work your passion.