Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

267

NYC Delivery Lead

Feather
Greater NYC Area
6 days ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class logistics team in New York, and is seeking a Delivery Lead to manage daily deliveries to our customers. You will be responsible for successfully completing a daily route

Business Operations Associate

Common
Greater NYC Area
6 days ago
+31
About Common Common is the nation’s leading community-driven property manager, improving city living across 6 cities and for over 600 members. Using our signature approach to perfecting the modern rental experience, Common designs and operates coliving and traditional apartments in New York City, Chicago, San Francisco, Seattle, Los Angeles and Washington, D.C. Common’s hands-on, end-to-end property management and technology offering allows us

Operations Associate

Fundera
Greater NYC Area
6 days ago
+15
Here’s the thing—we hate traditional job descriptions. In our experience, they’re a terrible representation of what a job really entails and never paint a true picture of what it’s like to work at an organization. That’s why, at Fundera, we do things differently. Instead of presenting you with some run-of-the-mill job description, we offer potential candidates our Job Spotlights. This gives us a chance to tell you the story of us, why you should

Office Administrator

LeafLink
Greater NYC Area
6 days ago
+12
From the morning essentials that get us going to the office space that motivates our productivity, the Office Admin is there to make it happen. Your expertise lies in your positivity, approachability, and execution abilities in a swiftly changing start-up environment ranging from working with C-level execs to engineers, new-hires, and interns. As Office Admin, you will be the first impression for the entire organization and play a critical role in the daily operations of the office.

Manager, Customer Engagement

Custora
Greater NYC Area
6 days ago
+15
The Customer Success team at Custora is responsible for ensuring our clients make best possible use of our technology and team to achieve outsize ROI from our product and expertise. Our team has a broad mandate: we are account management, solutions engineering, and customer sales all rolled into one. The most successful individuals on our team bring a passion for customer outcomes, analytical and consulting skillsets, a value-based approach to selling solutions, and a collaborative spirit. The Manager of Customer Engagement will directly manage a team of individual contributors, overseeing professional development, coaching, performance evaluation, hiring and onboarding. She/he will be actively involved in Custora client engagements and will be responsible for retention and growth of his / her book of business (the accounts “owned” by the individual contributors on his/her team). This role will also be a part of the Customer Success Leadership Team, so will also play a part in addressing organizational, cultural and process-related opportunities to support the whole team.

Operations Associate

YieldStreet
Greater NYC Area
6 days ago
YieldStreet is on a mission to change the way wealth is created. We are disrupting the trillion-dollar lending and investment industry. We recently raised $62M in Series B financing from world-class venture capitalists to help us scale. Our investor demand is soaring, and our team is expected to double in size this year. Do you have what it takes to join the startup that is disrupting a the $40T credit market industry? About YieldStreet YieldSt

IT Engineer

TrialSpark
Greater NYC Area
6 days ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Customer Success Manager

Smartling
Greater NYC Area
6 days ago
+18
Establish trusted advisor relationships with customer executive sponsors such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized. Oversee the customer’s implementation of best practices to continually drive incremental value and return on the customer’s investment. Develop communication cadence and leadership on product updates and industry trends that impact your customers’ global content activities and objectives. Assess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling. Continuously articulate the value and evangelize the future of Smarting to encourage adoption and expansion across the customer’s organization. Develop and implement an effective adoption and expansion strategy through collaboration with other team members.

Customer Experience Associate

Managed by Q
Greater NYC Area
6 days ago
+10
Provide support for our customers and partners for general requests day-to-day issues.  Manage the fulfillment process for orders, including client and partner follow ups. Proactively contact a subset of clients to educate them on the product, Q's service offerings, and identify opportunities for growth.  Collaborate with internal teams to keep the Q's operations running smoothly. 

Director of Business Operations

Reonomy
Greater NYC Area
6 days ago
+32
The Director of Business Operations is responsible for creating the structure, processes, reporting procedures, policies, and controls needed to scale the business efficiently.  This person will be a trusted counterpart to the Executive Team and each cross-functional department; a direct communicator that is excited about vetting and executing on key initiatives and day-to-day business operations. The Director of Business Operations will build strong partnerships cross-functionally with Marketing, Sales, Client Success, Product, Engineering, Human Resources, Talent, and Finance to ensure collaboration and transparency among all departments. Our new team member will drive operational excellence and will guide our business to massive success.

Executive Assistant to the CEO

Newsela
Greater NYC Area
1 week ago
+42
This is an incredible opportunity to lead an executive support function at a face-paced, high growth edtech company. Reporting to the CEO, you will be a key member in the development of all administrative projects at Newsela. You have the confidence to take on any project and are proactive in your daily work. You welcome change and have the ability to anticipate the needs of the CEO. We are looking for someone who has a commitment to continuous improvement and is excited to add value each and everyday. 

Administrative Assistant

Newsela
Greater NYC Area
1 week ago
+42
Effectively manage the Leadership Teams calendar, travel schedule, expenses. Manage communications related to meetings, event planning, board meetings and interviews. Support the design, development and delivery of content for Board of Directors.. Provide backup support to Executive Assistant as needed. Track use of corporate credit card and ensure timely and accurate reconciliations.

Application Support Engineer

Collibra
Greater NYC Area
1 week ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Solutions Coordinator - Spanish speaking

Talkwalker
Greater NYC Area
1 week ago
+16
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise. Talkwalker is an online and social data analytics

Office Experience Associate

Candid™
Greater NYC Area
1 week ago
+29
About Us Candid™ is helping people get the smiles they always wanted at prices they can afford. By simplifying the process (direct-to-consumer) and reducing costs (by up to 65% less), we can help more people feel confident and healthy. We believe that high quality dental care should be affordable and accessible to all, and we're using modern software practices to diagnose, treat, and monitor orthodontic cases. Our team is a group of startup

Senior Operations Manager

Real Estate Manager

Implementation Lead

Hive
Greater NYC Area
1 week ago
+22
The Customer Success team at Hive focuses on delivering active Hive users, who live in Hive through their working day. A great implementation lead is first and foremost a driven project manager who is equally comfortable at C-Level and with front line users. They should have a great nose for opportunities and work closely with Sales to identify and close those. Please note, this is not a classic account management role, it’s much more project

Sales Operations Manager

Hive
Greater NYC Area
1 week ago
+22
As our Sales Operations Manager, your core role will be developing and executing processes to support our growing network expansion, sales, and strategic partnership teams. You'll work on a variety of projects aimed at optimizing our use of Salesforce and internal tools for pipeline management, performance tracking, headcount planning, and reporting across various business teams. This role requires a knowledge of sales processes and experience

Operations Coordinator

Hive
Greater NYC Area
1 week ago
+22
Hive is one of the fastest growing startups in NYC, helping teams at leading companies like Starbucks, Uber, IBM, Marriott, and WeWork move faster with our productivity platform. We are looking for an Operations Coordinator to assist our rapidly growing team. You will have the opportunity to directly impact the business across strategic operations, human resources, finance, and office management. You will play a key role in shaping the future of

Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 week ago
+20
Provide phenomenal service for both our open source users and Enterprise customers across our various support channels: chat, forum, Github, and phone. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues, and suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to drive those improvements home. Assist in developing and iterating on our support processes and systems.

Manager, Plan Compliance

Vestwell
Greater NYC Area
1 week ago
Vestwell is expanding and we’re excited about adding a Manager to our lead our Plan Compliance team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone to lead our effort to administer retirement plans to the Vestwell platform. Ideally, you have spent 5-10 years working with advisors, sponsors, recordkeepers and/or TPAs running plan designs, ADP/ACP Testing, Profit Sharing calculations and administering the 5500 process.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $54,004
Min: $31K
Max: $80K
Operations Associate $60,063
Min: $35K
Max: $150K
Office Manager $60,264
Min: $40K
Max: $88K
Sales Operations Analyst $64,587
Min: $30K
Max: $119K
Technical Support $73,781
Min: $30K
Max: $169K
Client Success Manager $74,160
Min: $40K
Max: $110K
Customer Support Manager $76,154
Min: $45K
Max: $114K
Desktop Support $76,273
Min: $44K
Max: $118K
Operations Manager $85,444
Min: $45K
Max: $132K
Business Analyst $87,526
Min: $12K
Max: $160K
Marketing Operations Manager $87,875
Min: $67K
Max: $116K
Business Intelligence Analyst $88,350
Min: $55K
Max: $125K
Senior Business Analyst $102,761
Min: $74K
Max: $175K
Sales Operations Manager $105,200
Min: $50K
Max: $150K
Director of Operations $124,750
Min: $55K
Max: $200K
Director of Customer Success $132,389
Min: $98K
Max: $208K
Vice President of Operations $179,450
Min: $102K
Max: $279K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $214,324
Min: $95K
Max: $588K

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