Best Operations Jobs in NYC | Built In NYC

Operations Jobs in NYC

234

Customer Success Manager

CB Insights
Greater NYC Area
1 week ago
+19
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

VP of Real Estate

Domio
Greater NYC Area
1 week ago
+18
The Vice President (VP) of Real Estate will lead Domio’s real estate team to be the leader in the hospitality and apartment-hotel spheres. They will oversee the global growth of the real estate team and manage the expansion of the portfolio by rapidly growing our supply of profitable Domio properties. They will lead the team to foster relationships with institutional multi-family operators, private equity firms, and developers across the U.S., and together with the CEO, we will create customized Domio apartment-hotels by master leasing best-in-class buildings.

Client Support Analyst

DailyPay, Inc.
Greater NYC Area
1 week ago
+31
Liaise with our offsite support agents on a range of end user (employee) topics as the point of escalation. Investigate individual employee use cases with the payments team. Become a subject matter expert on each of DailyPay’s partnerships providing guidances to all support agents. Capture end user (employee) insights to then work with our product team to improve the User Interface and User Experience. Participate in ongoing and new agent training. Assist with various other operational projects.

Strategy and Operations Associate - US

N26
Greater NYC Area
1 week ago
+11
We are The Mobile Bank.Our vision is to build a bank the world loves to use.Technology and design empower everything we do.N26 is Europe’s first Mobile Bank with a full European banking license. We redesigned the banking experience to be simple, fast and contemporary. Founded in 2013 by Valentin Stalf and Maximilian Tayenthal, N26 has over 500 employees and over 2 million customers in 24 countries. N26 has raised more than $215 million from

Client Success Manager

Yotpo
Greater NYC Area
1 week ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Senior Manager, Risk Modeling

OnDeck
Greater NYC Area
1 week ago
+26
Manage a model development pipeline covering the full customer lifecycle of our small business merchants; from marketing response models to credit scorecards and portfolio forecasting. Develop and mentor a team of statisticians while fostering a culture of curiosity and innovation. Define and document statistical model development best practices and control structures. Contribute to the evolution of OnDeck’s data strategy, including data partnerships, data model architecture and batch and real-time processing capabilities. Work with partner teams to implement and monitor new model structures and ensure that they are deployed in a way that maximizes risk-adjusted returns. Work with our underwriting teams to create a process where credit models are built based on risk principles and human insight. Keep well informed on industry trends and competition to maintain OnDeck’s leadership in small business lending. Evaluate and select BI tools and model development technologies that improve analyst efficiency and eliminate or streamline low value-add processes.

Support Team Lead

NS1
Greater NYC Area
1 week ago
+12
Directly manage the team of Customer Success Engineers as well as the on-call schedule. Help each team member build upon their existing skillset and guide the broader team toward reaching its performance objectives. Implement and iterate on support best practices. Closely monitor ticket response quality and initiate constructive feedback conversations with support engineers. Engage with NS1’s customers. Identify what success means for the customer and help drive toward a satisfactory resolution. Coordinate with Product and Engineering on customer issues and feature requests that require escalation. Ensure priorities, timelines and expectations are aligned across all teams. Partner with the Director of Customer Success on developing career trajectories for CS Engineers. Identify trigger points for executing on additional hires. Work with internal recruiting team to attract, interview, hire, and onboard new CS Engineers. Occasional contribution to the on-call rotation.

Compliance Manager (NY)

Paxos
Greater NYC Area
1 week ago
+22
The Compliance Manager will help to drive, manage and oversee our compliance program initiatives and responsibilities globally. This includes establishing and maintaining our effective compliance controls across all businesses, including crypto assets, securities, and precious metals. This is a “hands-on” role and requires an individual who loves to tackle and solve challenges within an ever-changing regulatory environment. This person should not only be smart and motivated, but be able to successfully navigate cross-functionally and be able to earn the respect of others. 

Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 week ago
+20
Databases are the beating heart of every business in the world. Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We strive to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Come and join us on our mission to Make Data Easy. Are you ready to aim high and build to last? The Role We are looking for a Technical Support Engineer to

Procurement Manager

Scentbird
Greater NYC Area
1 week ago
+14
Here at Scentbird we are looking to add an exceptional Procurement Manager to join our operations team. The Procurement Manager will lead and plan all purchasing and procurement efforts for fragrance/scents and other cosmetics. They will work cross-functionally with operations, finance and branding teams and assist in building out a world class procurement team. We are looking for a true self starter, who thrives in a fast paced start up environment.

Director of Operations Support, Leisure Travel…

Rollinglobe
Greater NYC Area
1 week ago
This role is responsible for all functions required to support and improve Independent Advisors facing processes. The ideal candidate will manage relationships with Independent Advisors, address pain points, and provide solutions by leveraging industry knowledge and maintaining a positive attitude. This position will be located at our New York Headquarters in Union Square.

Regional Head of Technical Customer Support - USA

Sisense
Greater NYC Area
1 week ago
+17
Who We Are: We are Sisense; a radically innovative BI company focused on redefining every aspect of business analytics. We love innovation; we always seek to develop better our solutions and delight our customers. Turning complexity into simplicity is our goal, and we accept no less than ‘WOW!’. Sisense provides a single-stack BI solution, from a blazing fast analytical server that can mash up complex data sets out of various source providers,

Customer Success Manager - Strategic Accounts

Sisense
Greater NYC Area
1 week ago
+17
 Who we are: Here at Sisense we disrupt the Business Intelligence market. Our product allows business users to analyze BIG data with no help from the IT dept.  How? By building on a set of unique and cutting edge technologies, wrapped up in a killer product. What Are We Looking For? We are looking for an experienced Customer Success Manager to manage the post-sales relationship for assigned strategic accounts, for the purpose of building customer

Customer Support Agent

Scentbird
Greater NYC Area
1 week ago
+14
As our associate of customer delight and chief manufacturer of rainbows and unicorns (aka a reality-bending, problem-solving molder of upset customers into brand advocates), you’ll be contributing from day one. You’ll join the rapidly growing Scentbird family and help us spread the magic of fragrance to the masses! We are in search of a Customer Support Agent who specializes in Social Media!

Member Support Specialist

Common
Greater NYC Area
1 week ago
+31
We are looking for a personable and self-motivated critical thinker to join our team as our members’ main point of contact for questions related to their life at Common. If you join our team, you’ll play an invaluable role in setting the tone of every member’s experience in Common. This is an entry-level position with strong career development and the opportunity for growth within the organization.

Customer Success Manager

Common
Greater NYC Area
1 week ago
+31
Common is seeking a Customer Success Manager to support our growing community of members. As a key member of Common’s Customer Success & Experience team, you will manage the relationship between Common and the members in your portfolio of homes. You will serve as the face of Common to your members, ensuring that their experience living with us is a great one.

Interior Architect Manager

Common
Greater NYC Area
1 week ago
+31
Common is seeking an Interior Architecture Manager to join our Design and Construction Team to create homes for shared living. We are looking for someone with an entrepreneurial spirit to spearhead our efforts in building an interior design firm under the Common flag. This is an opportunity for a talented thought leader to help conceptualize and execute better housing across multiple cities at a large scale.

Network Operations Engineer

Palantir Technologies
Greater NYC Area
1 week ago
+16
As a Network Operations Engineer, you'll be part of a team that supports the operation, performance, and availability of Palantir's networks. Alongside Network Engineers and Security Engineers, you'll manage and deploy resilient and scalable network architecture with minimal downtime. You'll upgrade devices, respond to outages, troubleshoot network and firewall issues, build new offices, and automate day-to-day tasks. In addition to a structured development plan, you'll learn on the job as you create solutions to complex technological challenges through lateral thinking and determination.

IT Specialist

Stash
Greater NYC Area
1 week ago
+16
Stash is on a mission to give financial opportunity to all; we want to build financial systems that work for everyone—not just the wealthy. But that takes more than just a mission. It takes great people and an open, inclusive, and diverse environment where innovation and quality can thrive. Stash is looking to bring on a tech savvy, quick thinking IT Specialist to deliver Level 1 & Level 2 helpdesk services to a rapidly growing team. The IT

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

Operations salaries in NYC

Job Title Average Salary Salary Range
Customer Support Rep $55,706
Min: $31K
Max: $80K
Operations Associate $58,260
Min: $35K
Max: $150K
Office Manager $58,367
Min: $40K
Max: $80K
Sales Operations Analyst $66,400
Min: $30K
Max: $119K
Technical Support $72,025
Min: $30K
Max: $169K
Client Success Manager $73,273
Min: $40K
Max: $110K
Desktop Support $76,000
Min: $44K
Max: $118K
Customer Support Manager $79,909
Min: $52K
Max: $114K
Business Analyst $83,426
Min: $12K
Max: $145K
Operations Manager $86,481
Min: $50K
Max: $125K
Business Intelligence Analyst $87,472
Min: $55K
Max: $125K
Marketing Operations Manager $89,500
Min: $67K
Max: $116K
Senior Business Analyst $98,976
Min: $74K
Max: $130K
Sales Operations Manager $103,400
Min: $86K
Max: $120K
Director of Operations $119,475
Min: $55K
Max: $200K
Director of Customer Success $134,813
Min: $98K
Max: $208K
Vice President of Operations $177,059
Min: $102K
Max: $240K
Vice President of Care $190,750
Min: $179K
Max: $212K
COO (Chief Operating Officer) $222,893
Min: $95K
Max: $588K

Top NYC Companies Hiring for Operations

+21
Real Estate, Software
+5
AdTech, Software
+31
HR Tech, Payments

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