NYC Tech Jobs and Startup Jobs

8

Customer Success Manager

Peakon
Greater NYC Area
3 days ago
+28
You know the importance of a company’s culture, and you believe you can help to create great places to work. As a Customer Success Consultant, you will design and lead implementations of Peakon and provide advice and best practice while developing ongoing, relationships with a wide range of organizations. You will also work closely alongside the Sales Team, commercial Customer Success Managers and the global support team to ensure the best possible customer experience and product adoption.

Prototype Shop Manager

Peloton
Greater NYC Area
3 days ago
+27
The Peloton Prototype Shop is where the future versions of our fitness products are created. The Shop Manager is responsible for building prototypes for our product design teams and for maintaining a safe and efficient work environment. Our prototype shop provides mechanical ‘works-like’ prototypes as well as cosmetic ‘looks-like’ models and contains a range of machining and model making equipment. In this role you will run these machines and maintain the shop space including ordering consumables, performing machine maintenance and organizing the space. This role collaborates closely with our Industrial Design and Mechanical Engineering teams to plan and deliver outstanding mockups, prototypes, and proof-of-concept models that fuel our product development cycles.

Studio Front Desk Crew (Part-Time)

Studio Front Desk Crew (Full-Time)

Customer Success Manager

Latch
Greater NYC Area
2 weeks ago
+15
Latch is seeking a Customer Success Manager to join the operations team at Latch. You will be the front line and most senior member of the Latch Customer Success team. You will help drive the entire customer lifecycle with our Head of Customer Support and Success and align yourself closely with the product team as well. This includes facilitating a successful customer journey from purchase order to end-user engagement.

Director of Enterprise Accounts

Garner Health
Greater NYC Area
3 weeks ago
We’re looking for a Director of Enterprise Accounts to be the voice of the customer within Garner. You will be responsible for relationship management with Garner’s anchor customers as we bring our product to market. This includes making sure that we are aligned with customers on strategic goals and what success looks like. You will be in charge of defining and managing customers through onboarding, adoption, advocacy, and retention.

BizOps & Strategy Manager

Stealth Future-of-Work Startup
Greater NYC Area
1 month ago
+16
We are looking for a manager to help build the Business Operations & Strategy (“BizOps”) function at Stealth Future-of-Work Startup. The vision for BizOps is to provide the decision-support mechanism that helps with everything from optimizing day-to-day business operations to carrying out high-priority initiatives to tackling the most important strategic questions. Reporting to the COO, you will partner closely with our Executive team and work across Product, Finance, Marketing, Engineering, and Operations teams to drive key initiatives forward.

Customer Success Manager US

Centrical
Greater NYC Area
1 month ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Client Success Manager

ButterflyMX
Greater NYC Area
2 months ago
+19
• Client onboarding. Installation, training, ongoing support, etc. This position will require detailed interaction with low-voltage installers, tech support, installers, property managers and end users.  • Knowledge of both software and hardware features will be required. • Work directly with Product and Engineering teams to identify critical issues and bugs, drive customer issues to resolution, and support new product launches.  • Participate in testing of new and updated features and provide feedback. • Maintain and update property management contact(s) for billing, training, and support. • Work with the ButterflyMX Sales and Support teams as the lead client contact to identify ongoing issues with any new touchscreen installations and follow up to address, resolve and/or escalate these issues. • Articulate the value proposition of the ButterflyMX intercom system to new property management representatives and their tenants. • Work with the ButterflyMX management team to deepen relationships, understand long term client needs, and renew business.

Customer Success Manager

Snappy Gifts
Greater NYC Area
3 months ago
+28
The mission of our Account Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long-lasting relationships, based on exceptional service and delivering the power of the Snappy product. 

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