NYC Tech Jobs and Startup Jobs

84

Client Success Associate

Summer
Greater NYC Area
3 hours ago
+19
As a founding member of Summer’s Borrower Success Team, you’ll work directly with student loan borrowers to help them navigate federal forgiveness and repayment programs. With training and hands-on experience, you’ll become an expert in the student loan landscape and will be the first point of contact for our users. You’ll also be integral to developing internal systems and processes to scale a growing team and help thousands of borrowers who are new to Summer.

Client Experience Specialist

SmartAsset
Greater NYC Area
3 hours ago
+10
We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the newest and fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. The ability to connect investors with advisors quickly and efficiently is critical to the success of our financial advisor business. You will play a substantial role in driving that success.

Customer Success Specialist

Better.com
Greater NYC Area
1 day ago
+23
Getting on the phone and interacting with interested prospective customers. Working with our sales teams to build a pipeline of customers. Educating customers on what it takes to buy a home and partnering with them to make it happen. Taking a consultative approach in helping customers overcome issues and achieve their goals. Providing the best customer experience possible, which in turn will help you convert potential customers to Better customers.

Customer Solutions Analyst

Collateral Escalation Manager

Leasing Consultant

REZI
Greater NYC Area
1 day ago
+27
The leasing associate's main responsibility is to ensure every client receives an exceptional home search experience leading to applying for an apartment. By selling the value of the REZI process, you will play a critical role in driving business growth while expanding REZI’s mission of transforming the real estate industry. Success in this role is heavily influenced by a strong understanding of the nuances of of the diverse components of New York City, and a high level of time management skills and flexibility needed to respond to client needs. Warm and exuberant interpersonal skills are an indispensable element in the approach to selling in this role. The position includes the exciting opportunity to work cross-functionally with the Real Estate, Technology, Legal, and Finance teams to enhance the client experience. Some flexibility and weekend availability required. Real estate license is NOT required.

Platform Manager

Yext
Greater NYC Area
1 day ago
+38
As a Platform Manager, you will be responsible for providing platform configuration and data management services to our clients and partners. Our team is looking for people who are fired up and love coming to work every day. We are building a market and educating clients on the power of data, as we work to hit aggressive goals. We like to spend time together - we work hard and play hard.

Go-To-Market Strategy Manager

Director, Integrations

Affirm
Greater NYC Area
1 day ago
+29
In this role you will lead our rapidly growing Merchant Integrations Team and will be tasked with supporting our merchant partners as they integrate with and expand how they use Affirm. The Integrations team is made up of Technical Account Managers, Integration Engineers and Support Engineers, and is part of our Engineering organization. The team works closely with Sales and Client Success, and is responsible for the technical success of our merchants throughout the entire post-sales lifecycle (integration, maintenance, expansion). 

Program Manager, Physical Security

Peloton
Greater NYC Area
1 day ago
+27
Peloton’s Physical Security Program Manager (PSPM) will coordinate with key leaders to create and implement security standards, policies and procedures. The leader will plan, direct and coordinate security strategies to safeguard company employees, customers, assets and other company property. The PSPM supports the design, installation and ongoing operations of all physical security systems such as intrusion, CCTV and network physical controls. A successful PSPM will work closely with IT, construction and design teams to provide oversight of security system installation and will inspire change, build trust and drive an enhanced culture of safety and security by leveraging innovation and lean principles.

East Coast Regional Loss Prevention Manager (Retail and Field Operations)

Senior Program Manager - Pipeline

Tech Lead - ES Supply Chain - Warehouse Management System

Senior Engineering Program Manager

Supply Chain Process Manager

Design Project Manager

Product Design, Project Manager

Project Manager, Product Analytics

Technical Program Manager- GRC

Program Director, Loss Prevention & Security (Operations, Physical Security/International Operations)

Product Design Ops, Program Manager

Load 8 more jobs12 jobs at Peloton

Business Development Representative

Oden Technologies
Greater NYC Area
1 day ago
+27
As a Business Development Representative, you’ll be responsible for finding the best new growth opportunities for industrial IoT and analytics. You'll be the first point of contact for new and growing users interested in factory efficiency, and will develop key skills to effectively prioritize inbound leads, head up outbound campaigns, and establish business cases for new areas for growth. If you're hungry, analytical, persistent, and a great teammate, we want to hear from you.

Senior Customer Success Manager

Smartly.io
Greater NYC Area
2 days ago
+34
As a Senior Customer Success Manager at Smartly.io, you’ll take ownership of your own customers from week one, give consultative advice, scope and lead successful product trials and drive customer engagement. You'll function as the crucial link between customers, Facebook, and our product development team. You'll get a seat in the cutting edge, fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Senior Customer Success Manager (Managed Service)

Smartly.io
Greater NYC Area
2 days ago
+34
As a Senior Customer Success Manager in a managed services team at Smartly.io, you will execute the Facebook advertising campaigns for our biggest managed service customers and drive customer engagement. You function as the crucial link between customers, Facebook, and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own target market, managing customer relationships with large advertisers, and scaling the operations of an ambitious growth company.

Rewards Program Manager

Brex
Greater NYC Area
3 days ago
+19
As the Brex Rewards Program Manager, you will be responsible for growth and optimization of our Brex Rewards program, including operational excellence in the user experience, deepening customer relationships, and for the overall program P&L. You will also ensure all cross-functional partners are engaged and working towards the unified objective of making Brex better. This is a deeply cross-functional role with key partners in Product, Marketing, Finance, and Business Development, among other teams.

Design Program Manager, Brand

Brex
Greater NYC Area
3 days ago
+19
Drive initiatives with design leadership to build and evolve our operational model. Establish and improve tools, systems, and playbooks needed for the design team to produce their best work efficiently, collaboratively, and across multiple locations. Own systems for project documentation, status tracking, and reporting. Ensure stakeholders and team members are involved at the right times, understand project health and decisions, and follow through on their commitments. Align internal and cross-functional forums that are necessary to drive collaboration and elevate the quality of design work. Measure, maintain, and improve Design impact metrics, ensuring they align with company objectives. Effectively communicate the value of design and advocate for the design team. Be hands on in the tactical day-to-day management of multiple programs including design and marketing budgets.

Customer Success Onboarding Specialist

Alice
3 days ago
+18
Alice is looking to hire an Customer Success Onboarding Specialist who loves introducing customers to innovative technology, showing them the ropes, and serving as an expert in all-things Alice. We’re looking for someone who shares the same passion we do for putting more money in the hands of working people, without complicated forms or headaches. We believe in doing whatever it takes to make our customers successful with pretax benefits and the Customer Success team drives that success every day.

Agile Project Manager

Haven Life
Greater NYC Area
3 days ago
+46
Haven Life is an insuretech innovator at MassMutual that offers a new way to get life insurance online that's actually simple. We combine the culture of a startup with the stability and backing of a Fortune 500 company to create an environment that's truly unique. Our diverse team is comprised of smart, collaborative people who think big, execute quickly and don't take themselves too seriously. We're located in New York's Flatiron District and in

Operations Manager, Partnerships

Latch
Greater NYC Area
5 days ago
+28
Latch is hiring an Operations Manager, Partnerships to join our Deployment Operations team. This person will support and assist in the implementation and launch of Latch partnership initiatives in-field. The individual will work closely with our Partnership, Operations and Engineering teams, as well as external customers, to ensure each initiatives success. This is an opportunity to join a fast growing technology hardware company during a pivotal stage of growth.

Customer Success Manager

Strategic Program Manager, Business Operations

Sustaining Technical Project Manager

Operations Associate, Deployment

Load 1 more jobs5 jobs at Latch

Senior Customer Success Manager, Travel Vertical

Affirm
Greater NYC Area
5 days ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. 

Senior Program Manager ODX

OnDeck
Greater NYC Area
6 days ago
+36
You will be responsible for enabling and ensuring great collaboration throughout the product development and feature enhancement cycle of the partnership, while keeping true to tech, product & design principles. Your job will be to amplify the effectiveness of this complex, cross-disciplinary team, as well as collaborate with key stakeholders. Reporting to the Director of Product Delivery at ODX, you will work with team leads to drive and own outcomes for key internal and cross-functional initiatives, in support of the ODX mission. 

Customer Success Director

Affirm
Greater NYC Area
6 days ago
+29
The Affirm Commercial team is searching for a Sr. Director of Client Success to lead a team of Client Success Managers and executive relationships with Affirm's top-tier, enterprise clients. This role requires a dynamic professional with a commercial bent, who can grow and develop a highly skilled team through high-growth organizational stages.

Plan Compliance Specialist

Vestwell
Greater NYC Area
6 days ago
+17
Vestwell is expanding and we’re excited about adding a Plan Compliance Specialist to our client-facing team who is passionate about our mission to change the retirement FinTech space. At a high level, we’re looking for someone to lead our effort to administer retirement plans to the Vestwell platform. Ideally, you have spent 3-8 years working with advisors, sponsors, recordkeepers and/or TPAs running plan designs, annual reviews and administering the 5500 process.

Medical Science Liaison, Digital Neurology (NYC) |…

BCG Digital Ventures
Greater NYC Area
6 days ago
+24
Create and deliver materials about the new Digital Neurology product to key opinion leaders/institutions within the neurology space. Engage with healthcare professionals to help guide understanding and usage of the product. Engage external scientific, research and clinical stakeholders, both individual and institutional. Analyze and report on product usage and host advisory panels to guide future development. Work effectively with the MSL teams outside of the digital innovation unit to coordinate efforts to reach out to KOLs, clinicians and other relevant individuals/organisations. Maintain in depth knowledge in relevant neurology clinical research.

Center & Client Experience Specialist

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