Mid Level NYC Startup and Tech Jobs

96

Customer Success Manager

RippleMatch
Greater NYC Area
15 hours ago
+18
We are hiring a customer success manager to maximize the results companies get on the RippleMatch platform. You will onboard new customers, support account managers and account executives in closing new business, and manage all things related to customer happiness. You will make sure that companies are matched with the right candidates, and you will be directly responsible for making sure customers hire candidates on RippleMatch.

Technical Sourcer (Contract)

Teachers Pay Teachers
Greater NYC Area
15 hours ago
+24
We are seeking a Technical Sourcer to help build and scale our sourcing capabilities across all technical roles at TpT. As a member of our Recruiting team, you will work closely with our Hiring Managers and Recruiters to help identify and assess top talent.  We are looking for someone who is passionate about education and technology and can develop creative strategies to source exceptional talent for our Engineering and Product teams at TpT. Being the first point of contact for potential candidates, you will help drive the candidate experience as well as build our employment brand through our next phase of growth. 

Customer Journey Associate

Squarespace
Greater NYC Area
15 hours ago
+31
You will raise the bar by powering a data informed approach to customer targeting and campaign measurement. With a keen eye and meticulous attention to detail, you will support our expansion into new markets and other forms of direct communication including push, in-app and onsite messaging. You will be a part of a growing team, focused on transforming Outbound Marketing as a revenue-driver for the company. This position is based out of our New York headquarters and reports to the Head of Audience Strategy (CRM).

Senior Manager, HR Systems

Senior Learning & Development Partner

Relationship Manager

Creative Recruiter

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Customer Success Manager

Box
Greater NYC Area
15 hours ago
+19
This role works with new and existing business and enterprise customers to ensure that they are supremely successful with and delighted by Box. You will be responsible for effectively onboarding these accounts onto our services, spur usage in the early stages and ongoing, and build high customer satisfaction. You will work with your accounts actively to drive adoption, as well as act as the voice of your customers internally at Box. Creative, energetic and self-driven, you understand the customer and their use cases and know how to be a trusted partner so companies stay and grow with Box. You can manage numerous customers at different stages of the customer lifecycle with ease. You also love understanding a product in depth and then communicating that product to the users. 

Sr. Customer Success Manager (Commercial)

Customer Support Manager, OncoBilling

Flatiron Health
Greater NYC Area
16 hours ago
+37
We are looking for a Customer Support Manager to join and help manage our remote front-line customer service team. Currently, this remote team serves our Enterprise customers who represent our largest and most complex customers. Your role is to design and implement robust processes to assign tasks out across the team and ensure that they are supported in their day-to-day tasks, as we continue to grow and strengthen our customer relationships. At a high-level, you will be expected to partner with your fellow support managers to develop the goals, structures, and processes to help the team be successful. A successful manager will be motivated by working with team members to guide, coach, and serve them – making sure to keep the team happy and productive.

Talent Development Manager

Benefits Lead

Recruiter

Peakon
Greater NYC Area
1 day ago
+28
Peakon is looking for an exceptional Recruiter to support the growth and expansion of our US office. You will be coordinating and managing the recruitment needs for all positions in the office, heavily focused on Sales and Customer Success but with the potential for Generalist roles as well. We want all candidates to have an awesome interview experience with Peakon which you will be responsible for, from first interaction with the brand to a smooth pre-boarding experience. You will need to be highly organized and comfortable managing multiple open roles in a fast paced and dynamic environment.

People Operations Generalist

Gemini
Greater NYC Area
1 day ago
+29
As part of the Gemini People Team, you’ll be in on the ground floor of a quickly growing organization. As People Operations Generalist you'll be responsible for providing support to many aspects of human resources with a primary focus on engagement, retention, and performance management.. You will play a critical role in additional projects and process implementations including orientation, onboarding, payroll and benefits administration, immigration support, and providing support to the People Ops team so that we can best support our population of talented Astronauts. You will be expected to handle sensitive and confidential information, thus it is essential that you possess a strong degree of judgement and discretion. We’re looking for someone who is proactive, thoughtful, mature and extremely organized for this critical role on our team.

Client Protection Associate - Immediate Start

AlphaSights
Greater NYC Area
1 day ago
+36
You will be joining a global team at entry-level and you will work closely with our core service delivery teams to ensure our clients are always served to the highest standards. The role requires attention to detail, problem-solving skills, lots of responsibility, as well as constant communication.

Customer Experience Manager (NewCo)

Harry's
Greater NYC Area
1 day ago
+32
The Customer Experience (CX) Manager is responsible for building and leading the day-to-day operations of our CX team, ensuring that our customers have a great interaction and overall experience with our brand. You will define and establish operational strategies, goals and methods/approaches, including platforms, policies, KPIs, SOPs and SLAs, while also managing day-to-day operations of the CX function. Just as important, you’ll be responsible for building, scaling and developing a team of high-performing associates.

Senior Customer Success Manager

CB Insights
Greater NYC Area
1 day ago
+24
The CB Insights Customer Success Manager is responsible for maintaining a portfolio of Accounts that include the world’s leading corporate Strategy and Innovation groups along with venture capital firms. This position dedicatedly governs customer relationships and consistently illustrates the value delivered through CB Insight’s software & services.

Mid-Market Client Success Manager

Yotpo
Greater NYC Area
1 day ago
+13
Identify and design short and long term strategies for our premium/diverse client base. Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing. Deliver and follow through with a plan to teach and train client services on the changing e-commerce space and related marketing consulting areas. Help build a scalable methodology for Client Success Managers to deliver value to key vertical segments. Develop opportunities to help the business drive up-sells and renewals. Quarterly travel is anticipated for this position.

Compensation & Benefits Manager

Yotpo
Greater NYC Area
1 day ago
+13
The Comp & Benefits Manager will onboard and update benefits, develop compensation strategies, and provide reporting and analytics to key stakeholders across Yotpo. As our first comp and benefits-specific hire, you will serve as our in-house expert and have full ownership over projects while working in tandem with multiple departments across Yotpo. 

HR Information Systems Analyst

Peloton
Greater NYC Area
1 day ago
+27
This position is a key HR Information Systems architecture and systems management resource for Peloton People systems. You will be the trusted resource for systems planning, architecture, implementation, application administration, roles management, and business unit functional support.

Project Manager, People Programs

Senior Director, Workplace Operations

Talent Production Manager

Senior Analyst, People Systems (Workday)

WeWork Technology
Greater NYC Area
4 days ago
+40
The Senior Analyst, People Systems, is responsible for managing and configuring the Workday HCM system. This hands-on technical role demands excellent knowledge of HR business processes and methodologies along with a strong analytical and reporting background. The candidate will have direct hands on experience in Workday HCM process design, configuration and implementation. They partner with diverse business stakeholders to lead numerous projects to increase business efficiency and automate business processes in Workday. They have excellent collaboration, problem solving and advanced technical skills. They provide technical guidance, are hands on, and respond to end user requests for new features, problem investigation, security configuration and complex reports.

Learning Experience Designer

Cityblock Health
Greater NYC Area
4 days ago
+19
As the Curriculum Manager, you’ll spearhead content development and design across Cityblock’s training and development initiatives. You will be involved throughout the training and development process, from team onboarding and training to ongoing education for the team. You will lead curriculum build, working with key stakeholders to ensure alignment with Cityblock’s mission, goals and objectives. You will create tools to support all aspects of training, including assessments, reference materials, and content management. You will lean in to support the development of Cityblock’s Learning and Development strategy as we scale. You’ll work cross-functionally across our Clinical, Operations, and Innovation & Execution teams to optimize content development and delivery. Critical to all elements of this role is the incorporation of our core values to sustain a team standard of trust, innovation, celebration of successes, and support. These values - listening with humility and respect, acting against injustice, inclusivity and diversity, having fun, thinking big, being creative, being accountable, persevering, questioning the status quo, partnering, and learning - must be interwoven throughout the design of all content used to support the initial and ongoing learning needs of our team at headquarters and neighborhood hubs.

Manager, Real Estate Transactions

Knotel
Greater NYC Area
4 days ago
+18
Reporting to the Director of Real Estate, the Manager, Real Estate Transactions will play a critical role in expanding Knotel’s property portfolio. S/he has deep knowledge of institutional players in New York City’s commercial real estate market and will help build partnerships that fuel Knotel’s growth. Our team embraces curiosity, integrity, and tenacious problem-solving, and the Manager, Real Estate Transactions will contribute to this culture

Recruiter

Director, Trust and Safety

Meetup
Greater NYC Area
4 days ago
+44
The Integrity team is the “trust and safety” arm of Meetup’s Customer Experience team, tasked with ensuring that the platform is safe and enjoyable for millions of organizers and members by monitoring and detecting risks and mediating disputes through a combination of automated systems and human review. We are looking for an experienced senior trust and safety leader to own the strategy and day-to-day operations, serve as a key driver of vision, purpose, and continuous improvement within the Integrity team. The Senior Manager will partner with internal stakeholders to evolve and enforce policies that improve the quality of the Meetup community and customer experience. This is a significant leadership role responsible for driving results and leading a team of managers and Integrity specialists, increase team efficiency and continuously improve the customer experience. This role will be in New York and report to our Director of Customer Experience.

Benefits Operations Analyst, Health

Justworks
Greater NYC Area
4 days ago
+37
Execute day-to-day operations forMedical, Dental, Vision, HSA/FSA & COBRA products as part of Justworks Benefits Program. Work with third party vendors to resolve escalated issues - enrollment errors, plan coding issues, payroll file failures. Work with our Product and Engineering teams to improve systems and resolve issues. Collect customer benefits data and other sensitive information through proprietary systems to enroll customers in third party service offerings. Identify pain points in benefit operations. Remediate issues by either creating and maintaining operations tools or working with product and engineering to correct. Coordinate system implementation of new benefits with Product teams. Maintain and execute regular filing and/or any additional regulatory duties. Report changes in systems/procedures across teams. Maintain vendor and internal partner SLAs.

Payroll Operations Analyst

People Business Partner

Domio
Greater NYC Area
5 days ago
+32
Business Partners have a broad knowledge of People/Human Resources functions, from hiring and onboarding to employee compensation and evaluation. This role will be responsible for driving a diversity of HR efforts, focusing on programs like learning and development, employee engagement, and retention. You’ll undertake a wide range of tasks like organizing trainings, administering employee benefits and leaves. You will use our Human Resources Information System to ensure all employee records are up-to-date and confidential. You’ll also act as the main point of contact for employees’ queries on People-related topics and champion our company culture.

Payroll & Benefits Specialist

Domio
Greater NYC Area
5 days ago
+32
At Domio, we’re building a technology-powered residential and hospitality brand startup backed by top VCs. We have properties in many markets across the country and are growing fast. We are now looking to add a Payroll & Benefits Specialist to our growing workforce. This is the first payroll administration role for the company and will have the opportunity to build and shape the process for a scaling company. The right candidate must be willing to get their hands dirty and be comfortable with changing priorities. This person will be responsible for timely processing of bi-weekly payroll and benefits for all employees in an organized and accurate manner.

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