NYC Tech Jobs and Startup Jobs

2

Director of Customer Success

CreatorIQ
Greater NYC Area
2 weeks ago
+32
CreatorIQ is looking for an experienced Director of Customer Success who is passionate about the success of our customers and has a strong track record in SaaS and media companies. You will join a dynamic and fast paced environment and work with our most strategic clients to be on the front lines of communicating the company’s vision and strategy. Reporting to the Senior Director of Customer Success, the Director of Customer Success will own the oversight and management of our New York customer segment. This will include: overseeing a team of Customer Success Leads in our NYC office, managing to quarterly gross and net retention targets, driving process to scale our organization effectively, serving as a point of contact for client escalations, and delivering on the highest levels of customer satisfaction.

Customer Success Manager (LATAM)

Talkwalker
Greater NYC Area
1 month ago
+18
Customer Success Manager New York, New York We are looking for a Customer Success Manager to further strengthen our Customer Success Team and contribute to the success of our company. The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products.  This includes implementing the technical requirements, orchestrating a flawless

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