NYC Tech Jobs and Startup Jobs

3

Client Experience Manager

LeafLink
Greater NYC Area
4 days ago
+21
LeafLink seeks a Client Experience Manager to join our growing team. You will work directly with our clients, our Customer Experience team, and various internal teams to support our customers, grow the LeafLink network, and evolve our platform. Your number one responsibility day-in and day-out is to delight our customers. You will serve as the subject matter expert, advising your accounts on best practices for leveraging LeafLink to grow their businesses. You will provide strategic guidance that reflects best practices, technical expertise, and industry acumen. You will reflect LeafLink’s core values in all of your customer interactions.

Partner Success Manager

Spot.IM
Greater NYC Area
1 week ago
+19
Partner with Publisher Sales and R&D teams in order to manage and grow relationships with our strategic publisher partners, understand their organization’s business needs, and provide world-class client service. Manage the onboarding and software integration process for large media publishers by being a Spot.IM product expert and coordinating resources among internal and external Product, Engineering, Editorial, and Business Development teams. Grow partner revenues by monitoring and analyzing partner success metrics, taking proactive steps to improve user experience and drive traffic, and identifying upsell and expansion opportunities. Communicate business intelligence from clients to the product management team in regards to new product development features. Be a thought leader in the publishing and technology space by creating and sharing content with your partners.

Korean-Speaking Associate

AlphaSights
Greater NYC Area
1 week ago
+36
We are seeking a Client Service Associate fluent in Korean to begin with our New York Client Service Team for 6-12 months of immersive experience. The Associate would receive a crash course in the AlphaSights business, including significant training and professional development, before relocating to our growing Seoul office. With support from the global team, this Associate would then have opportunity to build out our Capital Markets team in Seoul. The ideal candidate is authorized to work in Korea. Individuals with OPT or CPT authorization for the U.S. are welcome to apply, as there will be a training stay in New York City.

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