NYC Tech Jobs and Startup Jobs

2

CX Operations Associate

Rent the Runway
Greater NYC Area
14 hours ago
+38
As a CX Operations Associate, you will be supporting our Customer Experience team’s third party tools, including phone and email software. Your focus will be day to day administration, looking ahead for roadmap improvements or recommendations. You will identify problems, create solutions, and efficiently communicate interdepartmentally as the expert in our CX systems. 

Claims Team Lead

Store Experience Associate

Team Lead, Customer Experience

Wow Specialist (Seasonal)

Primary Kids
Greater NYC Area
2 months ago
+19
Act as the voice of Primary, spending your days on the front lines servicing customers. Be part of a collaborative team using email, phone, and social media support to rapidly resolve issues, exceed expectations, and deliver outstanding customer support. Think creatively and passionately about ways to make customer interactions as meaningful as possible. Capture customer insights and work with marketing, tech, design, and product teams to improve the overall customer experience and better understand what triggers customers to contact us. You will answer product questions, give sizing advice, manage exchanges and returns, and help track down packages.

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