NYC Tech Jobs and Startup Jobs

103

Senior Customer Service Manager

Overtime
Greater NYC Area
22 hours ago
Overtime is looking for a Senior Customer Service Manager to join our Commerce team. The person in this role will be responsible for executing strategies that will deliver world-class customer service and build lasting customer relationships.    At Overtime we’re committed to creating an exceptional and personalized experience for our customers. We work to ensure that the overall service we’re offering is the best that it can possibly be. We

Information Technology (IT) Manager

New Classrooms
Greater NYC Area
22 hours ago
+11
About the Role The IT Manager is responsible for the ongoing support of all aspects of the organization's technology environment including software, hardware (including A/V equipment), networks, user accounts, and information security.  This full-time role ensures that all New Classrooms employees receive friendly and proactive technical support. About You You want your work to make a positive difference in the world You are a self-starter

Associate Enterprise Infrastructure Engineer

Gemini
Greater NYC Area
1 day ago
+29
As a member of the Technology Operations team, you’ll be supporting and managing the technology powering Gemini - hardware and software. You’ll support both the internal corporate systems that enable Gemini employees to be productive and successful, as well as the exchange itself. This is a unique opportunity to provide support to the entire organization across multiple offices while also learning how to build out new systems, and drive new projects. This position is full-time at Gemini’s offices in New York City, and will report to the Technology Operations Manager. 

Information Technology Support Manager - Winklevoss Capital Management

Information Security Governance Risk and Complianc…

DoubleVerify
Greater NYC Area
1 day ago
+31
The security governance, risk, and compliance manager will be responsible for defining, implementing and leading a GRC function in the CISO office. He will create the security risk strategy and provide cyber governance and risk management oversight; establishing and managing the security policy framework and relevant standards; overseeing applicable security, privacy, contractual and compliance requirements (i.e. SOC2, MRC, ISO27001, GDPR, CCPA, NIST, DPAs and local privacy laws) through strategy development, controls definition and assessment and process oversight.

Customer Success Manager, Outcomes Program

Bizzabo
Greater NYC Area
1 day ago
+28
We are looking for a strategic and results-driven Customer Success Manager who can educate our established customers about new functionalities, share best practices and industry developments with them, and continuously showcase Bizzabo’s value. The ideal candidate is an ambitious, passionate, team player who understands that customers are our biggest growth engine for success.

Technical Support Engineer

Plaid
Greater NYC Area
1 day ago
+18
Technical Support Engineers (TSEs) manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, and technically minded. TSEs are embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. We have aggressive goals, and we work on interesting, cross-functional projects in order to achieve them.

Integrations Developer- Dell Boomi

Peloton
Greater NYC Area
1 day ago
+27
Peloton’s IT organization is seeking an experienced integrations developer to assist in implementing and maintaining our data integrations. In this role, you will work with stakeholders to understand business requirements, gather information about various source systems, and build the actual integrations which connects our data sources together. You are able to work in a fast-paced environment to manage competing priorities, meet agreed upon deadlines, and deliver high quality work. This role offers a unique opportunity to be a part of an evolving IT organization, a results oriented and driven global organization with ownership over a portfolio that delivers direct value to these organizational stakeholders and Peloton overall. The ideal profile of this position calls for a flexible and well-rounded individual – someone who is self-motivated, detailed oriented, collaborative, and has strong communication skills.

Client Platform Engineer

IT Technical Business Analyst - Data Integrations

Senior Network Architect

Senior Network Engineer

Network Engineer

Senior Integrations Developer- Dell Boomi

NetSuite Functional Consultant

ERP Functional Specialist

Studio Front Desk Crew (Part-Time)

NetSuite Business Analyst

IT Support Engineer

Load 8 more jobs12 jobs at Peloton

Firmware Manager

Latch
Greater NYC Area
1 day ago
As a Firmware Manager you will be an integral part of a stellar engineering team responsible for building Latch's smart access control products. You will be focussed on firmware development for Latch devices, managing a team of firmware developers, owning the firmware development for multiple products and occasionally writing low level device drivers, doing board bring and everything needed to deliver high quality, robust firmware to production. You will work within a highly cross-functional feature team and collaborate closely with mobile, backend and hardware engineers. This position reports directly to the VP of Firmware and is an exciting opportunity to be part of a growing team as we add value to our entire product family.

Senior Firmware Test Automation Engineer

Senior Firmware Engineer

IT Help Desk Support

Stack Overflow
Greater NYC Area
1 day ago
+33
We’re looking for an empathetic and self-motivated IT professional to join our team in NYC. Do you love helping people? Are you interested in learning more about practical computer administration? At Stack Overflow, you will be a vital part of our work to create a community and a company where everyone feels welcome to learn, share their knowledge, and build their careers During a typical week, you’ll track open tickets, prioritize, and document resolution of end-user requests, and handle the occasional in-person request. Though this role is in NYC, we’re a distributed company, so you’ll be working with team members both in our office as well remotely. We mainly handle hardware repair at the warranty level, so ideally you’re mostly interested in software and operating system support.  You’ll install, diagnose, and maintain software on both Windows and Mac computers. You’ll also provide support for common issues like password resets, software and hardware issues, access to wifi and printers, etc. Experience with conference and A/V gear (like sound boards and Crestron equipment) is a plus, as you’ll own our in-office setups.

Store Experience Associate

Rent the Runway
Greater NYC Area
2 days ago
+38
Rent the Runway is looking for Store Experience Associates to join the growing team at our Flagship Store location in NYC. As a Store Experience Associate, you will be the face of the RTR brand, embodying our mission to empower women to feel amazing. You will support our customers through every phase of the RTR journey with a focus on servicing our subscribers and supporting all of their in-store needs. You will evangelize the brand to first time renters and build relationships with loyal subscribers who have come to rely on RTR as a utility in their life. As a Store Experience Associate, you will be trained on all aspects of the RTR brand as well as critical technology and tools and will have the opportunity to be exposed to various aspects of the business prior to selecting a speciality (i.e. style + fit, merchandising, customer experience).

Team Lead, Customer Experience

Director, Information Technology

Network Architect

Weekend Team Lead, Customer Experience

Load 1 more jobs5 jobs at Rent the Runway

Sr. Business Systems Analyst

Movable Ink
Greater NYC Area
2 days ago
+31
The Senior Business Systems Analyst will own tools critical to Movable Ink’s success, and will partner with internal teams and take a consultative approach to learning business needs, gathering requirements, and - prior to executing - evaluate how it will impact the entire tool set (including but certainly not limited to Marketo and Salesforce). This role will work cross functionally between two of our key go-to-market teams (Sales and Marketing), while collaborating with many facets of the Movable Ink organization (eg. Finance, Legal,Customer Experience, etc). As a result, this role will have a unique view on our go-to-market process and data flow, with an opportunity to help shape it and optimize it for future iterations and scalability. 

Technical Solutions Consultant

Sisense
Greater NYC Area
2 days ago
+17
The ideal candidate will be an integral part of the Customer Success team and will be the front line that gets to know the customers best and help them succeed and grow with us. Technical Solutions Consultant understand their requirements and collaborate with the rest of our talented teams to provide them with a unique customer experience and service. Customer Delight is not just a motto at Sisense, it’s what we truly believe in. 

EMR Integration Support Engineer

Flatiron Health
Greater NYC Area
2 days ago
+37
We're looking for an Integration Support Engineer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team, and why Flatiron Health is the right next step in your career. 

Customer Support Manager

Customer Support Associate

IT Support Specialist, Abstraction

Engagement Manager

Technical Support Engineer, Provider Software

Load 2 more jobs6 jobs at Flatiron Health

TechOps Systems Support Admin

Movable Ink
Greater NYC Area
3 days ago
+31
The role of TechOps Systems Support on the Business Systems team is to be the main point of contact for access internally to Movable Ink’s Platform. This role will get to work cross functionally in supporting the Product team, as well as the Sales, CX and Marketing teams on a day-to-day basis. In additional to Access requests, this role will handle requests for additional system adjustments and will have a hand in maintaining and documenting the system, with an opportunity to help shape changes to our product and our systems. 

IT Administrator

Sisense
Greater NYC Area
3 days ago
+17
The IT Administrator's role is to ensure the streamlined operation of the organization through its technological infrastructure. This individual will run IT-related activities of the organization, as well as provide administrative direction and hands-on support for daily operational activities.

Senior Incident Analyst

GroundTruth
Greater NYC Area
4 days ago
+21
The Incident Analyst takes on a critical role within the GroundTruth organization by developing expert knowledge of GroundTruth technology – from its applications to its platform infrastructure – becoming the go-to person for addressing incidents that arise across the business, working quickly to dissect an incident, provide analysis of the incident and/or a solution to it in order to restore the disturbed service as soon as possible.

Customer Success Manager - Spanish Speaking

Talkwalker
Greater NYC Area
4 days ago
+18
The Customer Success Manager is responsible for onboarding new clients successfully, maintaining relationships with existing clients and selling additional services and products. This includes implementing the technical requirements, orchestrating a flawless project launch, communicating the Talkwalker value proposition, identifying new opportunities with the clients organization, and ensuring client`s success and satisfaction in assigned accounts. Additionally, the Customer Success Manager will continuously expand the client’s use of our services and its sophistication and hence contribute to the success of our client.

VP, Information Security

Braze
Greater NYC Area
4 days ago
+32
Manage a growing team of information security managers, policy managers and security engineers. Lead the development of security monitoring and anomaly detection systems. Develop security policies, controls and incident response planning. Partner with Braze’s legal team to ensure continued compliance with laws and applicable regulations. Define cybersecurity objectives and key results for the measurement of Braze’s security program. Schedule and oversee periodic internal and external security audits. Manage security incident response and IT forensics. Advise senior management on organizational cybersecurity posture, industry trends and proactive measures for continuous improvement.

Localization Quoting Specialist

Welocalize
Greater NYC Area
5 days ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

IT Support Engineer

AlphaSights
Greater NYC Area
5 days ago
+36
AlphaSights is looking for a proactive and driven individual to join the Technical Operations Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the IT Support Engineer I therefore represents a visible and valued opportunity for the right candidate to have an immediate impact in the New York office. From day one, you will be given areas of responsibility and be expected to manage your own time. You must maintain a positive, problem-solving mindset, and take responsibility for both your successes and failures. You also need to be proactive, creative, and enjoy interacting with other people. We expect you always to be looking for ways to improve your work while at the same time being committed to helping the wider team succeed.

Mandarin-Speaking Associate

Korean-Speaking Associate

Japanese-Speaking Associate

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