NYC Tech Jobs and Startup Jobs

115

Customer Success Manager

Sisense
Greater NYC Area
5 hours ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Sr. Manager of Customer Service

Newsela
Greater NYC Area
6 hours ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Underwriter, Health Insurance

Justworks
Greater NYC Area
9 hours ago
+37
As a Health Insurance Underwriter you are someone from a health insurance carrier or broker that has experience with underwriting small group health insurance. As an underwriter, you will analyze and evaluate data, ensure compliance with published guidelines, and make pricing determinations to retain and grow a profitable book of business. In addition, you are someone that can quickly hit the ground running and enjoys being in a fast moving iterative environment with a strong culture. 

Commerce Editor

theSkimm
Greater NYC Area
12 hours ago
theSkimm is hiring a Commerce Editor to develop and implement strategy to grow our commerce vertical. Reporting to the Senior Director of Branded Content, you’ll join our growing editorial unit and work with the Director of Commerce and sales team to develop a robust commerce editorial program. You’ll write and edit engaging shoppable content in theSkimm’s signature voice across a variety of platforms including newsletter, web and social. You’ll be a guardian of the brand’s voice and tone while playing a critical role in helping this arm of the business grow. 

Branded Content Editor

theSkimm
Greater NYC Area
12 hours ago
theSkimm is hiring a Branded Content Editor to communicate theSkimm’s mission to our audience in multiple formats. Reporting to the Senior Director of Branded Content, you’ll join our growing branded editorial unit and work closely with the sales team to execute best in class campaigns, writing for theSkimm’s unique voice across a variety of platforms including our flagship newsletter, web, audio, video and social products. You’ll be a guardian of the brand’s voice and tone while playing a critical role in helping the business develop and execute new branded initiatives.

Manager, Content Development

Namely
Greater NYC Area
12 hours ago
+24
The Manager of Marketing Content Development will play a key role in driving content and design strategy across all of Namely’s web properties. This role is responsible for refining our brand voice and representing that voice company-wide, building brand awareness, and executing on thought leadership and demand generation content that earns attention and credibility with key audiences. In addition to developing content, this role will set strategy for large brand initiatives and empower the team to reach goals. You will work on a highly collaborative team, managing a marketing associate, content specialist, and designer. This role will also own and manage relationships with third-party service providers, including PR firms, ad agencies, and SEO consulting partners. 

VIP Entertainment Travel Concierge – New York City…

Rollinglobe
Greater NYC Area
12 hours ago
The day to day responsibilities will range in scope from VIP reservation support including facilitation of GTSO team reservations. This will include managing the particular needs of each including use of client specific airline programs & perks while balancing the needs to use unused ticket inventory. May also include providing assistance with travel arrangements for traveling companions for both corporate, film and entertainment travel, and/or leisure requirements as requested by the GTSO team.

Content Marketing Writer

Stash
Greater NYC Area
13 hours ago
+36
Stash is a digital-first financial services company committed to making saving and investing accessible to everyone. By breaking down barriers and building transparent, technology-driven products, we help the 99% build smarter financial habits so they can confidently save more, grow wealth, and enjoy life. We are searching for a smart, enthusiastic, and creative Content Marketing Writer to help us make Stash’s blog and newsletter a success. This

Audio Producer

theSkimm
Greater NYC Area
13 hours ago
We’re looking for an experienced Audio Producer to book, plan, produce, and edit Skimm’d from the Couch, a weekly career podcast hosted by our co-founders, Carly Zakin and Danielle Weisberg. You’ll also be responsible for booking guests, prepping interviews, communicating with the hosts and producing the episodes. We’re looking for a highly-organized, team-oriented self-starter who is excited about reaching female millennials as they look to grow, build or change their careers. You will report to the Head of Audio and work collaboratively with the entire audio team at theSkimm, as we develop and refine our formats.

Customer Experience Analyst (LATAM)

Paxful
Greater NYC Area
15 hours ago
+36
Paxful is a leading peer-to-peer powered bitcoin marketplace and a universal money translator. Our mission is social justice through financial freedom worldwide. By offering a platform with over 300 financial networks that empowers both merchants and buyers alike, we have created opportunities for millions across the globe who don’t have access to traditional banking services. Paxful was founded in 2015 and has an established headquarters in New

Customer Service Claims Representative

Fluent, Inc.
Greater NYC Area
1 day ago
+32
Fluent’s Customer Service Department is looking for an energetic and experienced customer claims representative to manage the company’s incentive claims process. The right candidate would manage the process of validating consumer inquiries and requests regarding the receipt Incentives available through our programs. The position requires the ability to work with multiple pieces of data from a variety of sources to validate claims, prevent fraud and ensure that each consumer has a world-class experience. The position reports directly to the Compliance Manager and Fluent’s General Counsel on trending, system improvements and related claims fulfillment issues.

Senior Director, Audio

theSkimm
Greater NYC Area
1 day ago
theSkimm is seeking a Senior Director to lead the development and production of audio and podcasts at theSkimm. You'll be responsible for the journalism, original storytelling and voice of theSkimm in audio formats. You’ll manage a team and work closely with leadership counterparts from the content department on short and long range planning, and cross-departmentally with teams inclusive of marketing, sales, and product on the development of audio. This role reports to the VP of Content.

VP of Content

Teachers Pay Teachers
Greater NYC Area
1 day ago
+24
As the VP of Content at TpT, your ultimate goal will be to establish TpT as an industry leader in the sale of quality educational content. Primarily, you will build and manage our vast library of teacher-created content, one of the biggest sources of educational content in the world. In partnership with our internal teams and our Teacher-Author community, you will shape how our marketplace of teacher-created educational content is created, evaluated, and consumed. Managing an internal team of researchers and curricular experts, you will research education questions and translate our findings for all stakeholders to that to help us better meet the needs of teachers and principals.

Customer Support Associate I

Gemini
Greater NYC Area
1 day ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Interior Architect

Common
Greater NYC Area
1 day ago
+35
Common is seeking an Interior Architect to join our Design and Construction Team to create homes for shared living. The position will require the candidate to provide Interior Design and Interior Architecture services to our partners through concept mood boards, drawing sets, specifications, and sketch renderings. The ideal candidate will be comfortable in an evolving, fast-paced startup environment. This is an opportunity for a talented thought leader to help conceptualize and execute better housing across multiple cities at a large scale.

Editorial Assistant, Science

Newsela
Greater NYC Area
1 day ago
+42
The Assistant Editor is the foundation of daily leveling production at Newsela. You will load, edit, and source stories and images, working closely with freelancers and staff members on the Content Team to produce dozens of high-quality stories each week. As the Assistant Editor of Science Content, you will lead the charge in delivering accurate and engaging science content to Newsela’s K-12 readers. In addition to general editorial support (editing, selecting photos, and assessing potential content partners), you will oversee training and feedback for Science freelancers, maintaining Newsela’s science glossary and guidelines, and ensuring scientific concepts are appropriately broken down for different reading levels.

Content Strategist, Corporate

AlphaSense
Greater NYC Area
1 day ago
+22
The Content Strategist (Corporates) writes, edits and publishes content that reinforces AlphaSense’s position as an AI thought leader and best-in-class provider of data-driven business insights for an audience of corporate users including those working in Corporate Strategy, Corporate Development, Corp M&A, Competitive Intelligence and other roles.  You are an experienced creator of digital content, who can write anything from a blog post, case study, white paper, research paper, or video script. Passionate about data and knowledgeable about the topics impacting knowledge workers in corporate roles, you love breaking down complex concepts into compelling, informative materials. You take a results-driven approach to your work, are creative and attuned to detail, and have strong project management skills.

Copy Editor

Tribune Publishing
Greater NYC Area
1 day ago
The copy editor's main responsibilities will include line editing along with writing captions and snappy headlines for print that will catch readers eyes. Editors should have a strong command of the English language and editing skills that conform to accepted journalistic techniques and the unique style of New York's Hometown Newspaper. Successful editors will possess initiative, good news judgment, attention to detail, incredible organizational skills and a commitment to accuracy. Designers and editors must be able to multitask and perform well under constant deadlines with minimal-to-moderate supervision.

Content Acquisition Associate

Newsela
Greater NYC Area
1 day ago
+42
The Content Acquisition Associate will own the prospecting, outreach, negotiation, and signing of new content partnerships (e.g. Bloomberg, The Guardian, etc.). You will also have a direct hand in shaping the future roadmap of Newsela’s content. As our business and market needs grow, you will be responsible for making available the content that students ultimately see. Reporting to the Director of Content Business Strategy, you will work closely with our Content Editorial, Product, Data, and Marketing teams to ensure that Newsela is building relationships with the best content partners in the industry. 

Client Service Support Associate

Imagineer Technology Group
Greater NYC Area
1 day ago
+27
Join our growing Client Services team! We are looking for a dynamic and performance driven Client Service Associate to join our growing services team. This position serves as the front-line in our customer engagement, technical support, and relationship management efforts. We’re looking for collaborative team players to help us support the growth of our business while maintaining exceptional customer satisfaction. If you’re a go-getter with

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