Not specified NYC Startup and Tech Jobs

8

Freelance Copywriter

Wingspan
Greater NYC Area
1 day ago
We are seeking a freelance copywriter to support Wingspan’s editorial content. You would be provided with content briefs based on Wingspan’s content calendar, and work closely with both Wingspan’s Brand Marketing Lead and CEO. In this role, you would also be encouraged to propose new content ideas that fit Wingspan’s brand and membership. 

Customer Experience Advocate (Spanish Fluency)

monday.com
Greater NYC Area
6 days ago
+25
We are are looking for another Customer Success Manager to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Patient Support Associate

Galileo
Greater NYC Area
1 week ago
+17
Reporting to our Patient Support Team Lead, Galileo’s Patient Support Associates are integral to our ability to deliver an amazing patient experience. Patient Support Associates remove all the hassle and headache in healthcare so that patients can focus on their health. You’ll work directly with patients to ensure their needs are anticipated and supported as well as work closely with our team of Clinicians, Social Workers, and Health Advocates. Specifically, you will:

Customer Experience Advocate

monday.com
Greater NYC Area
1 week ago
+25
We are looking for Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Customer Support Manager

OkCupid
Greater NYC Area
2 weeks ago
+32
OkCupid is looking to hire an experienced NYC-based Customer Support Manager to manage a remote team of agents. Reporting to the Director of Customer Experience, you will have the opportunity to lead the support team of an established company that is growing in new and exciting ways, to work with teams across OkCupid as a customer advocate, and to build the future of support for our diverse, global user base.

Customer Experience Advocate (Japanese Fluency)

monday.com
Greater NYC Area
2 weeks ago
+25
We are looking for another Customer Success Advocate to join our expanding team. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. This is a full-time position that includes working on Saturdays.

Agent: Operator (Full-Time)

Invisible Technologies
Greater NYC Area
2 months ago
+15
An operator will communicate to the client according to the instructions of a process. Much of this communication is templated in a process, but it will stray from the instructions from time-to-time and the operator will need to create a unique response. When communicating to a client, an operator will have to write in the voice of the client’s synthetic Assistant, and not in the operator’s own voice.

Agent: Content Writer

Invisible Technologies
Greater NYC Area
2 months ago
+15
Research industry-related topics. Prepare well-structured drafts using digital publishing platforms. Create and distribute marketing copy to advertise our company and products. Interview industry professionals and incorporate their views in blog posts. Edit and proofread written pieces before publication. Conduct keyword research and use SEO guidelines to optimize content. Promote content on social networks and monitor engagement (e.g. comments and shares). Identify customers’ needs and recommend new topics. Coordinate with marketing and design teams to illustrate articles. Measure web traffic to content (e.g. conversion and bounce rates). Update our websites as needed.

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