Entry Level Customer Support Jobs in NYC

29

Client and Technical Services Analyst

Welocalize
Greater NYC Area
1 day ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

Customer Support Associate

Flatiron Health
Greater NYC Area
2 days ago
+37
Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges. Today, the Flatiron Health OncologyCloud™ platform includes the industry-leading electronic medical record for oncology, a first-of-its-kind analytics tool, patient portal, and integrated billing management.

Client Success Manager

Yotpo
Greater NYC Area
2 days ago
+13
The mission of our Client Success Managers is to establish partnerships with our clients based on value and ROI. These partnerships are created by securing long lasting relationships, based on exceptional service and delivering the power of the Yotpo suite of services.

Customer Support Associate I

Gemini
Greater NYC Area
3 days ago
+29
Help us Build the Future of Money Gemini Trust Company, LLC (Gemini) is a licensed digital asset exchange and custodian. We built the Gemini platform so customers can buy, sell, and store digital assets (e.g., Bitcoin, Ethereum, and Zcash) in a regulated, secure, and compliant manner. Digital assets and blockchain technology have the power to transform the world for good. This truth, along with our core values, form the bedrock of our company

Customer Experience Associate

Splendid Spoon
Greater NYC Area
3 days ago
+18
Description: Splendid Spoon is looking for a Customer Experience Associate to provide customers with best-in-class care and support. This is a multi-layer position that provides unmatched quality support for Splendid Spoon customers by email, phone, and live chat with room for growth within a tight knit team. The ideal candidate will become an expert in our customers, a trusted advisor for our community, and help share insights with the broader

Customer Operations Coordinator

SEVENROOMS
Greater NYC Area
5 days ago
+24
We are looking for a passionate Customer Operations Coordinator who will help our clients in all post-sales operational efforts. This includes: initial setup, data migration, assisting with third-party integrations, and overall deployment of SevenRooms. Your main role is to provide support for our clients throughout the onboarding process to ensure their immediate and long-term success.

Customer Support Associate

Transfix
Greater NYC Area
5 days ago
+14
Work with Associate Account Manager to understand the customer needs and communicate expectations clearly amongst the operations team. Provide Account Managers with updates regarding the status of the shipment. Reach out to facilities for necessary accommodation (ie: early or late trucks). Consistent load recovery communications: cross docking, transloading and repowers. Schedule and reschedule shipments as needed. Follow and iterate standard operating procedures.

Carrier Success Associate

Transfix
Greater NYC Area
5 days ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

HUB Specialist

Blink Health
Greater NYC Area
6 days ago
+32
Blink Health Pharmacy is a new tech-powered pharmacy revolutionizing the way people access prescription medicine. Our pharmacy is affiliated with Blink Health, which leverages its proprietary technology to provide patients with convenient access to amazingly inexpensive drug prices.  Our core mission is to delight our patients and turn them into fans. We understand that in order to do this, we must work closely with pharmacies and prescribers to

Customer Success Manager

UiPath
Greater NYC Area
6 days ago
+33
A major area of responsibility for RPA Customer Success Managers is helping customers structure and manage company wide UiPath deployments, coaching the customer’s project team on UiPath’s deployment methodology, and helping them to develop an appropriate change management strategy that maximizes adoption, self sufficiency and business value. Working closely with UiPath’s Account Executives and Solutions Engineers, part coach, project manager, business consultant and product expert, our RPA Customer Success Managers are continually focused on helping some UiPath’s largest customers improve their team communication and to be successful with UiPath.

Customer Support Specialist

SevenFifty
Greater NYC Area
6 days ago
+29
Our customers are the heart of our business and we need you to help them.Have you ever gone to a New York City restaurant and ordered a bottle of wine from the Bordeaux region of France to celebrate your friend’s birthday? Or sampled a Heady Topper in Brooklyn and discussed its merits as the best beer in the country? SevenFifty likely helped power that exchange by connecting the winemaker or brewer with the bar or restaurant. Once done by paper

Customer Support Specialist

Amplicare
Greater NYC Area
1 week ago
+15
Amplicare is a strong brand, with a fluid history. We started in 2012 with our first flagship product, iMedicare, which is the leading decision-automation platform that intelligently reduces patients' out-of-pocket costs for the top pharmacies across the country. Over 5,000 pharmacies use iMedicare to deliver an unrivaled service to their patients, improve Star Ratings, and increase their Medicare business. Today, we have grown the Amplicare

Customer Service Associate

SpareRoom
Greater NYC Area
1 week ago
+12
SpareRoom is NYC's leading roommate, sublet and room rental site. We're here to help people find not just a room to live in but a place they can call home. Have a look at what we do: www.spareroom.com and watch our brand video below, which explains it a bit more: {"preview_thumbnail":"/sites/www.builtinnyc.com/files/styles/video_embed_wysiwyg_preview/public/video_thumbnails/7GvnpEtxt64.jpg","video_url":"https://youtu.be/7GvnpEtxt64","settings":{

Customer Support Representative

Riskified
Greater NYC Area
1 week ago
+19
We’re looking for a motivated, experienced, friendly, and organized team member to join our Customer Success Team. The role is full-time with a flexible schedule, including evenings, and occasional weekends. As a Customer Support Representative, you will help us uphold our reputation as the premiere eCommerce fraud-prevention solution. You will use your analytical skills and in-depth knowledge of our product to work closely with our customers, ensuring that they get the most out of our services.

Senior Carrier Manager

Transfix
Greater NYC Area
1 week ago
+14
Transfix, named one of Forbes' "Next Billion-Dollar Startups" in 2018, is the leading freight marketplace that's transforming the $700 billion trucking industry, connecting shippers to a national network of reliable carriers. Fortune 500 companies such as Anheuser-Busch, Unilever, and Target rely on Transfix to handle their most important FTL freight needs. With instant pricing tools, guaranteed capacity, data-driven insights, and reliable

Customer Experience Associate

Managed by Q
Greater NYC Area
1 week ago
+10
Provide support for our customers and partners for general requests day-to-day issues.  Manage the fulfillment process for orders, including client and partner follow ups. Proactively contact a subset of clients to educate them on the product, Q's service offerings, and identify opportunities for growth.  Collaborate with internal teams to keep the Q's operations running smoothly. 

Customer Success Manager

Smartling
Greater NYC Area
1 week ago
+18
Establish trusted advisor relationships with customer executive sponsors such that all activities are closely aligned with the customer’s business strategy, allowing the full potential of their Smartling solution to be realized. Oversee the customer’s implementation of best practices to continually drive incremental value and return on the customer’s investment. Develop communication cadence and leadership on product updates and industry trends that impact your customers’ global content activities and objectives. Assess customer requirements, resolving problems, anticipating future needs, and generally serving as the customer’s voice within Smartling. Continuously articulate the value and evangelize the future of Smarting to encourage adoption and expansion across the customer’s organization. Develop and implement an effective adoption and expansion strategy through collaboration with other team members.

Technical Support Representative

SEVENROOMS
Greater NYC Area
1 week ago
+24
About the Role We are looking for a passionate Technical Support Representative with at least 1-3 years worth of experience in the Customer Support realm to help drive our support processes in collaboration with the Customer Success, Product, and Engineering teams. You will work directly with top hospitality operators across the globe to troubleshoot and solve bugs, questions, and requests. As a key member of the team, you will have a starring

Solutions Coordinator - Spanish speaking

Talkwalker
Greater NYC Area
1 week ago
+18
The mission of the Solutions team is to create value for current and prospective clients to help them optimize the impact of their communications efforts. We provide strategic advice and expertise across the sales, marketing, product and customer success teams. We are the connector across all Talkwalker departments and share best practices and provide high-level of knowledge and expertise. Talkwalker is an online and social data analytics

Customer Education Specialist

Box
Greater NYC Area
1 week ago
+19
Purpose  It's an amazing time to be working at Box. We are transforming the content management landscape and we can't do it without enabling our clients. We know the word “training” rarely excites people – at Box Education, we are here to topple this expectation one class at a time. As a Customer Education Specialist, you'll be developing and delivering custom education and training to our most sophisticated clients across a range of

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