Customer Support Associate (Part Time, Remote)
19 hours ago
Respond to transactional customer-submitted email and live chats quickly and accurately.
Guide customers through questions and issues with their Account, Billing, Domains, or other transactional inquiries using pre-written responses with some customization.
Achieve and maintain above set expectations across Quality and Productivity .
Stay up to date on new product features with relation to Member Accounts, Billing, and Domains.
Complete small, well-defined tasks while building confidence in and experience with our product and processes .