NYC Tech Jobs and Startup Jobs

6

Customer Success Manager, Outcomes Program

Bizzabo
Greater NYC Area
2 days ago
+28
We are looking for a strategic and results-driven Customer Success Manager who can educate our established customers about new functionalities, share best practices and industry developments with them, and continuously showcase Bizzabo’s value. The ideal candidate is an ambitious, passionate, team player who understands that customers are our biggest growth engine for success.

VP of Customer Support

DigitalOcean
Greater NYC Area
6 days ago
+25
We are hiring a VP of Customer Support responsible for developing and delivering the strategy that ensures our customers are successful on our platform. Reporting to the Chief Technology Officer, the VP of Customer Support will lead the DO Customer Support function and its teams that make up a core pillar of DigitalOcean’s brand known for delivering an amazing customer experience across every interaction. Successful candidates will have a successful track record of running innovative Customer Support programs and increased customer retention and customer adoption.

Customer Advisory Manager

Collibra
Greater NYC Area
2 weeks ago
+37
As our Customer Advisory Manager you will be on point and responsible for building and maintaining customer relationships with key Collibra customers. The role is a quota carrying role for renewal, upsell and cross-sell  You’ll serve as a trusted advisor and help our customers drive adoption, move along a maturity curve and succeed. Ultimately, renewal, growth, expansion and customer success are the impacts of this critical role.

Customer Support Associate (Night Shift)

Aircall
Greater NYC Area
2 weeks ago
+33
Answer customer inquiries and requests through email, phone and chat support in a timely manner. Gather product feedback and customer insights in order to constantly improve the customer experience. Escalate concerns to relevant individuals across the Customer Support team and beyond. Properly manage and document all work performed as part of ticket queue management in Zendesk.

Customer Success Manager US

Centrical
Greater NYC Area
3 weeks ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Client Service Support Associate

Imagineer Technology Group
Greater NYC Area
2 months ago
+27
We are looking for a dynamic and performance driven Client Service Associate to join our growing services team. This position serves as the front-line in our customer engagement, technical support, and relationship management efforts. We’re looking for collaborative team players to help us support the growth of our business while maintaining exceptional customer satisfaction. If you’re a go-getter with technical aptitude, possess a composed demeanor, and can communicate proficiently with various individuals, this role may be for you.

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