IT Jobs in NYC

38

IT Service Delivery Technician

Knotel
Greater NYC Area
12 hours ago
+18
The IT Service Delivery Technician will work alongside our Launch Team and be responsible for working with clients to deliver best-in-class network services. Delivering the next-generation of Knotel’s network infrastructure, the Technician will be required to have a fundamental understanding of technology interoperability with a focus on on-site implementation of network services. Strong problem-solving methodologies, resourcefulness and

Systems Operations, Sr. Associate

IT Service Delivery Engineer

System Administrator with Azure IaaS Experience

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position    We are currently seeking an experienced Senior System Administrator with extensive Azure IaaS experience to join our IT team within a custom software shop. The ideal candidate must possess in-depth domain, software, hardware, IoT, and network knowledge. The Senior System Admin will be responsible for the maintenance, monitoring, diagnostics, support, and installation of systems to insure security,

Senior Desktop Engineer

BuildingLink
Greater NYC Area
18 hours ago
+10
About the Position   We are looking to add to our current IT Team! Every member of our team is fully committed to providing our internal and external customers with a superior level of service to which they have grown accustomed. You will be part of a passionate, technology hungry team, where we teach one another, we learn from one another, and our successes and failures are shared. This is primarily an office-based position with the potential

IT Systems Engineer

Foursquare
Greater NYC Area
3 days ago
The IT Systems Engineer is part of the Foursquare Technology team inside Engineering, and the entire company is our customer. Our team must possess the ability to balance multiple priorities in a high pressure environment, all while keeping diplomatic, calm, and focused. We recognize that the business doesn’t operate smoothly when IT systems are not working as expected. We take it ownership when these systems fail, and we never turn away a call for help. Our team has a high level of self-motivated initiative, always looking for improved ways to support the business’s operational efficiency.

Technical Support Specialist

BetterCloud
Greater NYC Area
4 days ago
+20
BetterCloud is the first SaaS Operations Management platform, empowering IT to define, remediate, and enforce management and security policies for SaaS applications. Over 2,500 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement. BetterCloud is headquartered in New York City We are looking for a Technical Support Specialist who is excited to provide

IT Manager

Talkspace
Greater NYC Area
4 days ago
+22
We are looking for an experienced and collaborative IT Manager to join us in our NYC Headquarters. This role will be the primary technical resource at Talkspace to identify, own, and scale our IT infrastructures and systems. We are looking for someone who is just as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental...

IT/Tech Operations Manager

Policygenius
Greater NYC Area
3 days ago
+18
Policygenius is looking for a self-driven person to manage, lead, and further develop our Tech Operations function! We want someone who can support our growing team of 140+ and work with stakeholders to scale ongoing operations of the company’s internal technology (network infrastructure, computer operations & help desk, and server & device management). The ideal candidate is a customer-service driven, technical leader who can strategically drive IT planning for future company growth, improve efficiencies in day-to-day operations, and directly manage & develop a team. Reporting into the VP of People, you will get to play a hands-on, integral role in developing Pg’s Tech Ops strategy, enhancing broader people practices & culture, and building some processes from the ground up!

System Engineer

Celonis
Greater NYC Area
6 days ago
+12
This role will be the first dedicated internal IT employee in the US and will be reporting to our IT team at our HQ in Munich. You will be based out of our NYC office and also responsible for supporting all regional offices and remote employees in the US.  

IT Support Manager

Compass
Greater NYC Area
1 week ago
+21
As the Manager of IT Support, you will be responsible for the architecture, design, and delivery of the end user computing environment for Compass’ New York City offices (multiple Manhattan locations including Compass HQ, Brooklyn, LIC, and more TBD). You will serve as the primary point of contact for end user escalations to onsite support teams that provide technical support for all personal computing hardware, software, and services. Your main responsibilities will focus on providing technical strategies for the Compass end user computing environment and improving end user computing policies, procedures, and standards in conjunction with the Director of IT and an outsourced Service Desk.

IT Audit Manager

OnDeck
Greater NYC Area
1 week ago
+26
Lead all IT focused efforts for the internal audit team, including identifying and assessing risks (business and technology), testing/reviewing/monitoring of work, reporting on findings, and collaborating with management on remediation efforts. Help to develop, implement, and maintain an effective IT internal audit program, including developing our IT Audit methodology and approach. Lead IT Sarbanes-Oxley (SOX) efforts including scoping, testing, reporting, and coordinating with our external auditor. Assist in performing our annual risk assessment and development of the annual audit plan for IT areas. Coordinate efforts over Service Organization Control (SOC) Reports. Assist with the presentation of audit findings and risk assessments outcomes to Senior Management. Develop relationships with all employee levels across the company, external auditors, and highlight best business and control practices. Partner with management to mitigate risks by helping to think through creative solutions to issues. Participate in Audit Committee meetings and other strategic initiatives, as necessary.

Sr. Technical Account Manager-New York

White Ops
Greater NYC Area
1 week ago
+23
Operate as the primary technical contact for White Ops’ most valued enterprise security clients and taking the lead on tag generation, dashboard reporting oversight and troubleshooting reporting discrepancies. Be hyper responsive to team and partner inquiries that demand immediate attention and quick turnaround time. Work with White Ops’ Product, Detection and Operations teams to investigate and evaluate potential False Positives and False Negatives. Understand client strategies, imperatives, and critical metrics surrounding the management of Sophisticated Invalid Traffic (SIVT%). Become a student of client platform and services. Share this knowledge with internal stakeholders. Work with other business leads to develop core data and storyline for QBRs Vigilantly protect the confidentiality and privacy of client data. Provide supplemental data analyst support on non-enterprise accounts as needed.

Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 week ago
+20
Databases are the beating heart of every business in the world. Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. We strive to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Come and join us on our mission to Make Data Easy. Are you ready to aim high and build to last? The Role We are looking for a Technical Support Engineer to

Regional Head of Technical Customer Support - USA

Sisense
Greater NYC Area
1 week ago
+17
Who We Are: We are Sisense; a radically innovative BI company focused on redefining every aspect of business analytics. We love innovation; we always seek to develop better our solutions and delight our customers. Turning complexity into simplicity is our goal, and we accept no less than ‘WOW!’. Sisense provides a single-stack BI solution, from a blazing fast analytical server that can mash up complex data sets out of various source providers,

Network Operations Engineer

Palantir Technologies
Greater NYC Area
1 week ago
+16
As a Network Operations Engineer, you'll be part of a team that supports the operation, performance, and availability of Palantir's networks. Alongside Network Engineers and Security Engineers, you'll manage and deploy resilient and scalable network architecture with minimal downtime. You'll upgrade devices, respond to outages, troubleshoot network and firewall issues, build new offices, and automate day-to-day tasks. In addition to a structured development plan, you'll learn on the job as you create solutions to complex technological challenges through lateral thinking and determination.

IT Specialist

Stash
Greater NYC Area
1 week ago
+16
Stash is on a mission to give financial opportunity to all; we want to build financial systems that work for everyone—not just the wealthy. But that takes more than just a mission. It takes great people and an open, inclusive, and diverse environment where innovation and quality can thrive. Stash is looking to bring on a tech savvy, quick thinking IT Specialist to deliver Level 1 & Level 2 helpdesk services to a rapidly growing team. The IT

Technical Customer Support Engineer

Turbonomic
Greater NYC Area
1 week ago
+23
We are looking for a Technical Customer Support Engineer to join our world class Customer Support Team located in our White Plains, NY office. This is an opportunity to solve some of the most challenging problems faced by enterprise IT, today. You will be responsible for learning and troubleshooting the Turbonomic product suite for our customers, differentiating environmental and configuration related issues from product defects, and understanding how to manage complex virtualized infrastructure based on this unique and innovative technology.

IT Executive Systems Engineer (Onsite)

Entara
Greater NYC Area
1 week ago
+11
Our NYC IT Executive Systems Engineer is primarily responsible for providing first- and second-tier on-site support exclusively to one of Entara’s key clients. Issues range from desktop support issues for executives to network and systems support issues, as well as working alongside the client team as an integral project resource. Being a role that is relied upon by both our client’s end users and IT staff, this role is integral to the success of one of our key client relationships and is tasked with being the proactive, gap-filler guru versus a master at just “keeping things afloat”. Our NYC Engineer will be the acting face for our company, building our brand in the Big Apple and must be up to the challenge! 

Zendesk Administrator

Squarespace
Greater NYC Area
1 week ago
+21
Squarespace is looking for a Support System Administrator to be responsible for maintaining, improving, and ensuring proper function of our Support Tools. In this role, you will also implement sustainable, scalable solutions to problems that the Customer Operations team encounters. Through this, you will promote efficiency both internally and externally, and add value to how we support customers at Squarespace. This job is open to applicants in New York City or Portland and you will report to the Support Systems Program Manager within Customer Operations.

Zendesk Administrator

IT Coordinator

theSkimm
Greater NYC Area
1 week ago
Provide IT helpdesk support to employees on a daily basis. Keep user software up to date. Identify opportunities for automation and improving current processes. Onboard and offboard employees. Management of software lifecycle / license management. Manage office AV equipment.

IBM Solutions Architect

Box
Greater NYC Area
1 week ago
+19
As a Senior Solutions Architect, you will advise business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions for targeted use cases spanning multiple technologies from Box and third parties. In this role you will work closely with the Box Strategic Partners team and our partner IBM, alongside account teams at Box and key resources at the customer to lead technical engagements, define and expand revenue opportunities, and ensure the solutions are ready for deployment. As a Box Platform expert, you will also guide these stakeholders on solution design, integration best practices and cross-technology requirements.

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