IT Jobs in NYC

42

VP, Infrastructure & Security

Conductor
Greater NYC Area
1 day ago
+24
The Vice President of Infrastructure & Security sets the vision, strategy, and leadership for Conductor's Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout Conductor's underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise. This role will be based out of Conductor's HQ in New York City.

IT Support Engineer- NY HQ

Peloton
Greater NYC Area
1 day ago
+27
Are you passionate about helping people solve IT problems? Peloton is looking for a bright, adaptable, and hardworking Support Engineer with a diverse set of skills that can thrive in a challenging and rewarding environment. As a Support Engineer you will work across the teams in our North America footprint to provide and support IT equipment and services. In this role a premium is put on customer service and ultimately customer satisfaction by providing timely, accurate, and professional support. A successful candidate will excel in a fast paced team environment, and possess excellent communication skills while having a high degree of aptitude over a large scope of IT software, hardware, and networking disciplines.

Client Platform Engineer

Director, Global Infrastructure

Network Engineer

IT Supply Chain Business Analyst

NetSuite Functional Specialist

Senior Integrations Developer- Dell Boomi

IT Project Manager - Service Delivery

IT Project Manager - Finance

NetSuite Business Analyst

Load 6 more jobs10 jobs at Peloton

Network Engineer

Gemini
Greater NYC Area
1 day ago
+29
The ideal candidate is an exceptional team player who also takes proactive ownership for individual results; they're hungry to learn and enjoy pushing the limits of their comfort zone. The team is looking for someone with a great deal of intellectual curiosity and the ability to challenge standard methodologies while upholding effective processes and best practices. 

Senior Systems Engineer

Rent the Runway
Greater NYC Area
1 day ago
+38
We are looking for an experienced seniors systems or operations engineer who likes to collaborate with software engineers when solving problems at scale. You've supported large-scale production systems in the past and feel strongly about stability, high-availability, and uptime; you take a metrics and SLA based approach to everything. You're passionate about Linux systems and feel confident in your ability to tune everything from the boot loader to the TCP stack. You're incredibly comfortable in scripting and automation; you love tools like Puppet or Ansible, but are clever enough to pull out the ultimate bash one-liner in a pinch. You might have experience racking and stacking in a data center, and if you do, you know how to translate that knowhow to cloud-based systems and networks. You're confident in your ability to deal with production issues, plan for the future, and help others learn how to do the same.

Site Reliability Engineer (SRE)

Talkspace
Greater NYC Area
2 days ago
+22
You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

IT Service Operations Engineer

Knotel
Greater NYC Area
2 days ago
+18
As a member of the Knotel IT Service Delivery team, the IT Service Operations Engineer is responsible for providing operational support for Knotel members and IT expertise to the IT Service Delivery Team. Primary responsibilities include ensuring availability of members’ core infrastructure, and to troubleshoot and solve advanced IT issues. Other areas of responsibility include the execution and oversight of IT projects and delivery of IT services to prospective members. This is a client-facing role and requires strong problem-solving and customer service skills, resourcefulness and the ability to communicate effectively.

IT Service Delivery Engineer

Systems Operations Leader

Galileo
Greater NYC Area
2 days ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Application Support Manager, North America

Collibra
Greater NYC Area
3 days ago
+34
Guiding and directing Support Engineers to prioritize, escalate and triage incidents. Handle and direct all regional escalations, whether thru delegation, direct over-sight, taking individual ownership and motivating appropriate resources to aid where needed. Keeping day-to-day operations running smoothly with regards to engineers - absences, hours of operation, appropriate coverage. Driving on-boarding/training with new hires and hold frequent cadences to evaluate remit and readiness for independent work. Holding 1 on 1s routinely with all direct reports for bidirectional feedback. Ensuring regional team is meeting response time SLAs and CSAT benchmarks. Follow-up on all customer feedback/CSAT to understand where the perceived failure(s) reside and what we can do to remedy. Keeping "boots on the ground"; in a limited fashion by taking tickets in the queue to stay up to date on common failures and painpoints, identify and quantify these and get out to external resources for resolution (kb articles, documentation, coaching offerings, tutorials, etc).

IT Specialist

Riskified
Greater NYC Area
3 days ago
+19
In this role, you will report to our IT Manager in our Tel Aviv office and will be responsible for ensuring that our information technology systems function smoothly and securely to support the company as a whole. We are looking for a service oriented professional with strong communication skills, a detailed knowledge of best practice processes and an excellent technical understanding of IT in a Mac environment. You will work in an open, casual environment for a rapidly growing startup, responding to and resolving requests from internal employees, setting up new computers and providing basic IT support.

Salesforce Administrator

Remesh
Greater NYC Area
3 days ago
Remesh is looking for a motivated Salesforce Administrator to ensure we have the best processes in place to enable our revenue and product organization’s success. We will rely on you to implement applications that will maximize efficiencies and extend the capabilities of our current environment. As our Salesforce Administrator you will partner with 3rd party partners and our heads of Marketing, Sales, and Customer Success to design, develop and deliver real-time solutions that support Remesh's business processes.

Office Manager/IT Support

Dailymotion
Greater NYC Area
4 days ago
+28
In this unique role, as Office Manager/IT Support, you will be the go to for all office related requests and work closely with our remote and local staff. You’ll also be working on strategic projects both independently and in coordination with human resources. You will also provide level 1 support on IT and A/V related issues including troubleshooting, directory management, inventory management and event setup.

Zendesk Admin / Support Operations Engineer

Collibra
Greater NYC Area
4 days ago
+34
Proactively identifying the tools, materials, software and environments necessary for the Support Team to ensure time to issue resolution is accelerated. Evaluating Zendesk usage and statistics to identify opportunities for scaling and improvement of taxonomy. Maintenance and oversight of the numerous Support integrations and systems (Zendesk, Salesforce, WordPress, Bookly). Collaborating with Support Ops Manager, and Support Managers to (a) decrease new hire ramp time by providing structured onboarding of tools and enablement on procedure and process and (b) aid in the process management of escalations to Engineering Ops. Define processes to establish and monitor problem management performance metrics & key performance indicators. Evaluating NPS, Customer Satisfaction and other metrics to identify pain-points in order to proactively address customer needs. Building out integrations to streamline operations, increase automation, and mitigate the necessity for manual intervention.

Director of Information Technology (IT)

BetterCloud
Greater NYC Area
4 days ago
+20
BetterCloud is the first SaaS Operations Management and Security Platform, enabling IT and Security to centralize, orchestrate and operationalize day-to-day administration and control for SaaS applications. We believe firmly in the transformative impact of IT, and that BetterCloud can help IT transform SaaS management and security across our thousands of customers worldwide. We are a high energy, fast growing, and collaborative company seeking a

Director of Technical Support

BetterCloud
Greater NYC Area
4 days ago
+20
Recruit, manage and mentor our awesome Technical Support team. Our team works tirelessly each day to support our customer base of forward thinking IT professionals. Innovate and evolve our technical support model to best service our customers, and best achieve the goals of BetterCloud’s evolving business. Oversee all day to day activities of the support team. Advocate the voice of the customer at BetterCloud, including management of escalation of issues to product & technology leadership. Serve as an escalation point and sponsor for our most strategic accounts. Manage overall team performance, critical processes and KPIs.

Email Platform Engineer

WW (the new Weight Watchers)
Greater NYC Area
5 days ago
+22
Reporting to Global IT Director manage and administer Google, Microsoft, eGain, Front Email Technologies in a global context for 20,000 corporate and retail users. Candidate will manage and administer Proofpoint Email Technologies to secure all email platforms. Manage cross matrix to plan and lead change management initiatives involving: platform use, consolidation, migration, security, user experience. Partner with support peers for community based incident management on IT Infrastructure and applications.

Network Engineer, Platform Ops & IT

IT Engineer

TrialSpark
Greater NYC Area
6 days ago
+20
As the first IT Engineer at TrialSpark, you’ll be responsible for ensuring our rapidly growing team is equipped with the tools needed to deliver a top-notch technical work environment. Your primary day-to-day activities will include the deployment and ongoing maintenance of technical infrastructure across the organization. You will work closely with the rest of TechOps to secure TrialSpark’s technical assets and look for ways to improve our processes as the business scales.

Application Support Engineer

Collibra
Greater NYC Area
1 week ago
+34
Collibra seeks to expand our Support Engineering team with the addition of an Application Support Engineer to our NYC headquarters. Collibra’s Application Support Engineers provide support that increases Collibra’s credibility as an organization with world-class personnel and processes that can be relied upon as customers increase their product usage.

Technical Support Engineer

Cockroach Labs
Greater NYC Area
1 week ago
+20
Provide phenomenal service for both our open source users and Enterprise customers across our various support channels: chat, forum, Github, and phone. Develop deep technical expertise in CRDB and accompanying technologies. Recognize patterns among user issues, and suggest ways to improve our product and offerings. Partner with our Documentation, Product, Sales, and Engineering teams to drive those improvements home. Assist in developing and iterating on our support processes and systems.

GRC Analyst

Squarespace
Greater NYC Area
1 week ago
+31
Our GRC team is seeking forward thinking, creative, technical, and talented IT compliance and security risk professionals with a strong background in regulatory controls requirements, process improvement, controls implementation, and security risk analysis.

Network Engineer

IEX Group
Greater NYC Area
1 week ago
Participate in the engineering process as we design, build, and manage the resiliency of our systems. Design, implement, and upgrade WAN/LAN switching infrastructure, firewalls, and VPN. Design and develop network monitoring and reporting tools. Automate the deployment, maintenance, monitoring, and upgrades of our network systems. Influence the design, development, and enforcement of the company’s Network Information Security policy. Capacity planning and performance engineering related projects. Mentor and train staff on network operations.

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