IT Jobs in Greater NYC Area

36

Technical Operations Specialist

Grubhub
Greater NYC Area
2 hours ago
+30
As a Technical Field Operations Specialist you will own the technical implementation and launch of these partners. You will collaborate closely with internal and external stakeholders to gather requirements, install proper equipment, manage priorities for project completion, and coordinate each phase of the implementation. You will be hands-on in every stage, from designing solutions, to coordinating with engineering and product teams, to configuring systems, to testing and troubleshooting installations.  This position requires a mix of technical and business acumen and is excellent for those who thrive in fast-paced, dynamic environments, with skills in IT hardware, project management, cross-team coordination, and operations.

Business Systems Analyst/Administrator

Knotel
Greater NYC Area
9 hours ago
+18
As a member of the Knotel IT Service Operations team, the BSA/A is responsible for managing key IT and business systems at Knotel. Primary responsibilities include administering Zendesk and managing processes and workflows to ensure optimum efficiency for member support and efficient operations internally for the IT Team. Additionally, this role will work to create and manage processes to facilitate interaction between various Knotel groups and IT. Other areas of responsibility include the planning, execution, and oversight of IT projects. This is an internally facing role, with occasional member interaction, and requires strong problem-solving and customer service skills, resourcefulness and the ability to communicate effectively. Training will be provided for specific tools, areas, and technologies required for the role, with the initial focus being Zendesk Administrator Certification and advanced Zendesk training. There may also be an opportunity to learn basic coding/scripting skills.

IT Service Ops Engineer

Head of IT

New Member Engineer

IT Support Engineer

Flatiron Health
Greater NYC Area
9 hours ago
+37
The NYC-based IT team supports users in our NYC office, SF office, as well as a large population of remote workers. Your typical day will include responding to IT requests, configuring laptops, administration of user accounts, and contributing to the varying “whatever it takes to get the job done” needs of our team. We are a small, growing team which means there are changing priorities, and plenty of opportunities for you to learn and contribute. As a Desktop IT Support Engineer you will:

EMR Integration Engineer (Technical)

Technical Support Engineer, Provider Software

IT Systems Engineer

Provider Clinical Research Team (Multiple Levels)

Load 1 more jobs5 jobs at Flatiron Health

Technology Risk & Compliance Senior Analyst

Peloton
Greater NYC Area
1 day ago
+27
This is a key leadership role within the IT organization that interfaces closely with internal stakeholders, executive management and internal department heads. The ideal candidate is a self-starter with strong technical knowledge, but equally focused on customer service, automation, continuous improvement, and an innovative mindset that will lead to operational efficiencies, increased compliance, and an optimized global support model. The right candidate will have a track-record of leading complex initiatives, the ability to navigate both strategic and tactical challenges, a strong business acumen, and the capacity to lead several key initiatives in parallel working with large extended and cross functional teams.

IT Support Engineer- NY HQ

Client Platform Engineer

Director, Global Infrastructure

Network Engineer

IT Project Manager - Service Delivery

Senior Integrations Developer- Dell Boomi

IT Operations Analyst

Corporate IT Engineer

Systems Engineer

NetSuite Business Analyst

Load 7 more jobs11 jobs at Peloton

IT Operations Manager

Cockroach Labs
Greater NYC Area
1 day ago
+20
We are looking for an IT Operations Manager to create and maintain simple and intuitive technology experiences across our internal systems and products. This is an incredible opportunity for a seasoned IT leader to make their mark on a growing team. You will lay the foundations for our distributed expansion, and ensure infrastructure improvements align with company goals and be a champion of our culture of transparency and respect. You are a team player with the ability to collaborate effortlessly with multiple, sometimes distributed, stakeholders to develop creative solutions.

Network Engineer, Juniper

Rent the Runway
Greater NYC Area
1 day ago
+38
We are seeking a motivated, adaptable, self-managed and eager to learn IT professional. The ideal candidate must be able to thrive in the midst of constant change, and adapt to the growing needs of the business. As a member of the IT team, this person will be supporting our network for all of our business units, in our corporate offices, warehouse and retail locations. Candidate must have a thorough knowledge of Palo Alto Networks’ product solutions (firewalls, Panorama, IPSEC VPN, & Threat Protection) & Juniper Networks Switching.

Platform Engineer

Support Engineer

SevenFifty
Greater NYC Area
1 day ago
+29
Gain a deep understanding of our data pipeline and work closely with our engineering and onboarding teams to improve it using analysis and technical ability. Identify ways to import automation of data ingestion and cleaning. Monitor datafeeds and troubleshoot failed jobs. Provide excellent customer service by responding to inquiries over the phone and through email.

Client and Technical Services Analyst

Welocalize
Greater NYC Area
1 day ago
+20
The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

IT Support Specialist

Cedar
Greater NYC Area
2 days ago
Cedar is growing quickly! The IT Support Specialist will play an important role in helping to onboard and support employees. You’ll work in a fast paced-startup and partner with the People Ops, DevOps, and Security teams to deliver a best in class IT environment for the Cedar workforce. We believe in automation, in doing the right thing by default, in making our users as productive as possible while taking security seriously and implementing smart controls. To support those goals, we strive to only hire the best and we expect that our IT Support Specialists will be motivated to gain experience in DevOps or TechOps skills and work towards becoming an Engineer in one of the disciplines.

Application Support Engineer

AlphaSights
Greater NYC Area
2 days ago
+36
AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (TechOps) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

Technical Support Engineer - New York

Plaid
Greater NYC Area
2 days ago
+18
Technical Support Engineers (TSEs) manage issues from their first symptom to their eventual resolution, communicating with our customers and internal stakeholders throughout the process. People who succeed in this role tend to be empathetic, collaborative, and technically minded. TSEs are embedded within engineering teams at Plaid, and we have a high technical bar to ensure that we all speak the same language. We have aggressive goals, and we work on interesting, cross-functional projects in order to achieve them.

IT Support Engineer

Yext
Greater NYC Area
3 days ago
Yext is seeking an IT Support Engineer to help support all aspects of Yext’s office and SaaS infrastructure. Our IT organization provides an exciting mix of technologies to empower all of our employees with the best tools available. Help us provide robust and innovative solutions to our rapidly growing user base. If you are interested in being an integral part of the daily technical operations of a high-growth startup company, this is the right opportunity for you.

IT Contractor

Justworks
Greater NYC Area
4 days ago
+37
The IT Contractor will provide integral support to the IT Team and business by excelling at a white-glove approach to front line IT support (think general troubleshooting, application administration, employee onboarding/exits) to help enable our teams to continue innovating and moving toward their goals. You will learn to own primary triage for all IT requests, working with the team to escalate requests to the right person, communicate expectations to requesters and stakeholders, and become an integral part of delivering IT projects. Experience with Jira, Slack, Jamf, & GSuite are a plus, but not required. This position will report to the IT Manager, who will make sure you have the proper foundation in place (communication cadence, institutional knowledge, compliance guardrails) to be successful in this role. We are looking for a commitment of 40 hours/week for 6 months, with potential to continue on in a similar capacity. The best candidates will have at least 1-2 years of experience in a corporate IT environment.

Benefits/401(k) Coordinator

VP, Infrastructure & Security

Conductor
Greater NYC Area
5 days ago
+24
The Vice President of Infrastructure & Security sets the vision, strategy, and leadership for Conductor's Information Technology and Security team. Our team works closely with all development teams to significantly improve operational processes and ensure security throughout Conductor's underlying infrastructure. This role ensures delivery of a scalable, high performing and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs) and service level agreements (SLAs); and is responsible for planning, overseeing, implementing, and maintaining the Information Security program for the company. The successful candidate will manage and mentor a team of Security and IT engineering leaders to drive projects and initiatives, providing technical expertise. This role will be based out of Conductor's HQ in New York City.

Site Reliability Engineer (SRE)

Talkspace
Greater NYC Area
6 days ago
+22
You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

Systems Operations Leader

Galileo
Greater NYC Area
6 days ago
+17
We’re looking for someone to build out our operational processes and systems to support multiple parts of the organization -- from a people, process and technology perspective. You’ll work with a broad number of team members to make sure core systems are designed and built thoughtfully to improve our service and technology experience. This would include network development, data systems, software systems and customer service team infrastructure.

Senior Email & Directory Services Administrato…

WW (the new Weight Watchers)
Greater NYC Area
6 days ago
+22
Reporting to Global IT Director manage and administer Google, Microsoft, eGain, Front Email Technologies in a global context for 20,000 corporate and retail users. Candidate will manage and administer Proofpoint Email Technologies to secure all email platforms. Manage cross matrix to plan and lead change management initiatives involving: platform use, consolidation, migration, security, user experience. Partner with support peers for community based incident management on IT Infrastructure and applications.

Director of Technical Support

BetterCloud
Greater NYC Area
6 days ago
+20
Recruit, manage and mentor our awesome Technical Support team. Our team works tirelessly each day to support our customer base of forward thinking IT professionals. Innovate and evolve our technical support model to best service our customers, and best achieve the goals of BetterCloud’s evolving business. Oversee all day to day activities of the support team. Advocate the voice of the customer at BetterCloud, including management of escalation of issues to product & technology leadership. Serve as an escalation point and sponsor for our most strategic accounts. Manage overall team performance, critical processes and KPIs.

IT Architect - Integrations Lead

UiPath
Greater NYC Area
6 days ago
+33
- Business process analysis & mapping. - Documenting integration requirements, architecture & technical design, use cases. - Evaluating different integration services/technologies' capabilities. - Defining the integrations' governance processes. - Applying proven methodologies including Agile and Model-Driven techniques. - Designing message and event-driven solutions with error Handling and monitoring. - Performing unit, integration, regression and user-acceptance tests. - Reviewing Tests and design/code with peers. - Collaborating, sharing knowledge with peers & other architects to build an efficient and unified architecture. - Deploying solutions to different production environments.

ServiceNow Practice Manager

Senior IT Analyst/Developer Lead, NetSuite

Salesforce Administrator

Remesh
Greater NYC Area
1 week ago
+14
Remesh is looking for a motivated Salesforce Administrator to ensure we have the best processes in place to enable our revenue and product organization’s success. We will rely on you to implement applications that will maximize efficiencies and extend the capabilities of our current environment. As our Salesforce Administrator you will partner with 3rd party partners and our heads of Marketing, Sales, and Customer Success to design, develop and deliver real-time solutions that support Remesh's business processes.

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