Operations Manager Jobs in NYC

146

Head of Staff, GTM

Onna
Greater NYC Area
44 minutes ago
+13
We have an immediate opportunity for a Head of Staff, GTM to join our Go-To-Market team. This position will report to and be a trusted advisor to the Head of Revenue and have an immediate impact on the team’s productivity: streamlining strategic initiatives, overseeing program management, and communicating objectives between Onna teams. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

Senior Quality Assurance Specialist

Team Mobot
Greater NYC Area
3 hours ago
We are looking for a Senior QA Specialist to join our growing team! This role is an exciting opportunity to join a fast-paced startup and to be an integral part of our operations and growth. You will be the driving force behind our quality assurance and robot service operations, allowing us to scale while ensuring we find and report bugs and glitches to our customers so that they can improve their applications and for our team to improve our own product.

Director of Operational Risk

Bread
Greater NYC Area
1 hour ago
+38
We are hiring a Head of Operational Risk to build our enterprise risk function. The Head of Operational Risk will report to the Senior Vice President of Operations and is a critical member of the Bread’s Leadership Team. Direct responsibilities include designing and implementing Bread’s Enterprise Risk Management framework, driving key risk initiatives, and providing risk management leadership across the organization.

Insurance Manager

Peloton
Greater NYC Area
2 hours ago
+27
As part of Peloton’s Treasury team, the Insurance Manager will be responsible for overseeing Peloton’s insurance programs. This includes monitoring risks and recommending appropriate policies and policy limits to mitigate risk, building out Peloton’s insurance operations function, developing KPI’s to measure the effectiveness of our insurance programs, and continuously assessing our insurance framework for adequacy and suggesting changes where needed. 

Director, Sourcing

Facilities Manager, Back of House

Manager - ES Supply Chain - Warehouse Management System

Sr Manager Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Senior Manager, ODM

Load 3 more jobs7 jobs at Peloton

Associate Media Director, Linear

Bliss Point Media
Greater NYC Area
12 hours ago
+17
This role will be critical to BPM’s success by ensuring our media buying and planning operate smoothly and efficiently. You will work directly with leadership to develop and implement media strategies for multiple clients and drive BPM’s network relationships and competitive positioning. Our ideal candidate must be comfortable in a fast-paced environment with previous agency/client experience, specifically in linear TV. However, BPM is not a traditional agency, and this is not a traditional agency role. Born out of adtech, the BPM culture is more similar to the culture at tech company than the culture an agency. The right candidate for this role will be excited about the opportunity to work strategically/at a high-level and the opportunity to actively participate in the daily operations of the team. We pride ourselves on being small and scrappy do-it-yourselfers who work together to question the status quo of the business and provide exceptional value for our customers.

Customer Success Manager

Urbint
Greater NYC Area
13 hours ago
+44
Lead customer success activities for multiple customer accounts. Responsible for executing and assisting with the creation of customer specific revenue plans. Interface with management and cross-functional teams to build and maintain a superior and scalable customer experience. Build relationships and networks within customer accounts to discover how Urbint can add additional value. Establish metrics and KPIs to track customer engagement success. Create, champion and revise process improvement plans in partnership with all stakeholders. Have ability and hands-on product experience to be able to interact with the clients to troubleshoot and resolve product issues and concerns. Work with Product, Implementation and IT teams, as well as customers to develop and maintain a useful knowledge base for each of Urbint’s products.

Senior Manager, Strategy & Operations

Policygenius
Greater NYC Area
13 hours ago
+37
The Policygenius Life Strategy & Operations team is focused on building a world class operations organization within the Life business (the largest business at Policygenius!), working collaboratively across the company to improve our efficiency and effectiveness while creating a world-class experience for our customers. As a Senior Manager, you will balance both problem-solving and process, the strategic and the tactical, and bring a deep understanding of the interplay between operations, marketing, product and business intelligence to develop strategies, execute initiatives, delight customers and deliver business impact. 

Manager, Strategy & Operations

Manager of Strategy & Business Operations

Manager of Training

Director of Strategy & Business Operations

Director of Strategy & Operations

Director of Operations

Operations Manager - Case Management (Life Insurance)

Load 4 more jobs8 jobs at Policygenius

Senior Director of Property Management

Common
Greater NYC Area
13 hours ago
+42
We are looking for a solution-oriented, customer-focused leader for our Property Management team. This individual will be responsible for the upkeep and maintenance of our properties, housekeeping services, vendor and strategic partner relationship management, and developing the operational strategy to manage a fast-growing portfolio of buildings. This role will also be responsible for the effective onboarding of our properties into our portfolio. Reporting to the VP of Operations, this is a critical leadership role at our company and will be a thought leader to support the rest of the organization.

Sales Operations and Talent Recruitment Manager

Northspyre
Greater NYC Area
1 day ago
+13
Northspyre is looking for a Sales Operations and Talent Recruitment Manager to join our fast-growing, venture-backed start-up team. This is an opportunity to empower customers in an old-school industry (real estate) with new technologies that can transform the way they manage projects. About Northspyre: Northspyre a cloud-based software solution for modern real estate owners, developers and their representatives. We automate tedious tasks to give

Fulfillment Optimization Manager

The Farmer's Dog
Greater NYC Area
1 day ago
+17
The Farmer’s Dog is looking for a Fulfillment Optimization Manager to join our Operations Team. We are looking for this individual to partner with our internal supply chain team to roll out new improvements and procedures, as well as scope the company’s 2021 and future fulfillment with prospective external fulfillment partners.  The main goal of the Fulfillment Optimization Manager will be to successfully drive our fulfillment network’s capabilities to stay ahead of growth and offer new capabilities & flexibilities for order fulfillment and in-box experience. This person will need to work closely with our current fulfillment partners to implement improvements and analyze fulfillment needs for the business in the next 3 years. This individual will also need to identify additional partners and capabilities accordingly. 

Head of Regulatory Projects, Quantitative Science

Flatiron Health
Greater NYC Area
1 day ago
+37
The regulatory early scoping team steps in very early in the lifecycle of a project to scope the project and collaborate on the regulatory strategy and process. At a macro level, this involves helping the sponsor develop a core strategy on the regulatory, data fitness and analytical aspects of a potential future regulatory submission. We are looking for a senior quantitative scientist leader with experience in regulatory submissions in drug development to provide the technical and strategic leadership, training and collaboration with our customers and regulatory agencies. Furthermore, as a lead, you will work with your Quantitative Sciences team members to answer some of the most important questions in cancer research and drug development using Flatiron’s unique, large real-world dataset. As a leader on this team, you will:

Abstraction Quality Operations Manager

Manager, Real World Evidence Operations

Director, Patient Safety Programs

Manager / Senior Manager, Patient Safety Programs

Manager/Senior Manager, Real World Evidence Operations, Regulatory

Customer Support Manager

Associate Clinical Director (NP or PA)

Load 4 more jobs8 jobs at Flatiron Health

Director, Tenant Rep Activation & Strategy

VTS
Greater NYC Area
2 days ago
+35
This is an opportunity to help build and launch a new business within an already successful start-up. We’re looking for someone to help us activate and engage the tenant rep broker community in our new marketplace, truva. You will be responsible for owning all aspects of tenant rep engagement. In this new and exciting role, we’re looking for someone to leverage their knowledge of the industry to help us build and maintain the right relationships and ensure the viewpoint of tenant reps is included in everything we do, so we build a product that helps tenant rep brokers do their job better every day!

Vice President, Customer Success

Newsela
Greater NYC Area
2 days ago
+43
The Vice President of Customer Success will transform and scale Newsela’s Customer Success team into a visionary, industry-leading customer success organization. Reporting to the Customer Officer, you’ll set our overall customer success strategy to include: leveling up our team’s ability to have strategic curricular conversations with District Administrator that lead to shifts in perception and adoption of Newsela as a comprehensive curricular replacement, creating continuous customer/buyer feedback processes and establishing Newsela as a thought leader to inform product refinement and innovation, improving overall customer satisfaction and product adoption, and building out segmentation models that deliver great value in a scalable way. You’ll also be responsible for building a suite of customer success metrics, with cross-functional alignment, that helps drive predictive business outcomes. 

Director, Customer Success

SEVENROOMS
Greater NYC Area
3 days ago
+24
SevenRooms is hiring for a Director, Customer Success to lead our Restaurant Success function. In this role, you will be responsible for guiding, mentoring, and hiring members of the Customer Success team, while also providing our clients with a fantastic experience on our platform. You will lead strategic initiatives aimed at maximizing adoption, retention, and overall customer lifetime value for our clients. We are looking for someone who is passionate about the customer experience, is metrics-driven, and will help reinforce our customer-first mindset and culture.

Customer Success Manager US

Centrical
Greater NYC Area
3 days ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Event Manager

Simon Data
Greater NYC Area
3 days ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

Broker/Dealer Operations Team Lead

Betterment
Greater NYC Area
3 days ago
+46
You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

Compliance Manager

LeafLink
Greater NYC Area
4 days ago
+21
LeafLink is seeking a Head of Compliance to join our fast-growing team, reporting directly to the VP of Finance. In this role, you will be responsible for the development, implementation, and ongoing management of LeafLink Inc.’s comprehensive compliance program which includes managing enterprise and security risk. LeafLink Inc. serves an industry with several legal and regulatory compliance obligations. This role will require you to research relevant external guidelines and build a comprehensive risk management program dedicated to ensuring proactive compliance with LeafLink’s various business activities, including client onboarding, Know-Your-Customer policies for marketplace participants and enhanced diligence for clients of the LeafLink Financial program. You will collaborate with management across each functional line of service at LeafLink Inc. to develop a industry defining compliance program that leverages LeafLink’s unique market position in order to enable rapid compliant growth in a highly regulated space. You need to be a hands on independent, thoughtful problem-solver with excellent written and verbal communication skills and who is comfortable operating in a fast pace environment, managing multiple internal and external stakeholders with demanding deadlines.

Operations Strategy Manager

Better.com
Greater NYC Area
5 days ago
+23
We’re building a world-class mortgage operations team - one that combines highly effective processes and systems with a customer experience that people will rave about. The right person for this role can easily pair strategic thinking with operational efficiency, constantly pushing for better. Someone who knows what world-class operations looks like, who stays awake obsessing about throughput and cycle times, and who is itching to be the driving force behind a team that others will one day talk about.   

Insurance Business Operations Manager

Business Operations Manager

Processing Expert Manager

Director of Facilities

Manager, Business Operations: Real Estate

Load 2 more jobs6 jobs at Better.com

Executive Assistant

Get Covered
Greater NYC Area
5 days ago
Job Description: We are a fully funded tech startup looking for administrative support for our CEO. This role will include (but not limited to)  preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Looking for someone with a “no job too small attitude,” a self-starter who is just as comfortable working in a

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