Operations Manager Jobs in NYC

125

VP of Enterprise Systems

Peloton
Greater NYC Area
20 hours ago
+27
Develop systems and platforms to support Financial Planning & Analysis (FP&A), Supply Chain Management (SCM), Human Capital Management (HCM), and Enterprise Resource Planning (ERP). Develop and maintain enterprise system strategic roadmap as an enabler of business objectives and milestones. Develop and drive process for selecting new and upgrading existing enterprise systems. Build rapport, credibility and cohesion across all business, operational and technology teams. Maintain strong knowledge and understanding of business needs, evidenced by the ability to establish and maintain a high level of trust and confidence. Drive business process efficiencies in supply chain, finance, and people through collaborating with partner teams leveraging existing and new enterprise infrastructure. Implement a resource strategies based on business need, scope of work, cost, and skill requirements. Drive operations excellence, including scaling, data quality control, data model management, system integration monitoring of enterprise applications. Ensure excellence around enterprise architecture and establish process around upholding responsible architectural design.

Director, Advanced Sourcing

Director, Global Infrastructure

Senior Manager, ODM

Manager, Reverse Logistics (Repair and Refurb)

Director, Post Merger Integrations

Load 2 more jobs6 jobs at Peloton

Director of Hospitality Operations

Domio
Greater NYC Area
1 day ago
+32
Lead and manage multiple remote Head of Operations/City Managers and their teams to drive quality, service, and financial results. Analyze guest feedback trends and assist on-the-ground Operations teams with creating action plans to improve and remove pain points in the guest experience. Maintain quality standards across the region. Own the P&L that encompasses the entire region. Foster strong relationships with cross-functional senior leadership to ensure the success and growth of Domio. Serve as the voice between our city teams and HQ. Help scale to our other cities by developing and implementing processes and best practices. Foster a culture of delight with team members, guests, and stakeholders.

Manager, Customer Experience Operations

Rent the Runway
Greater NYC Area
1 day ago
+38
As the CX Operations Manager, you will lead and scale the Claims and Dropbox teams at Rent the Runway. We are looking for the technical expertise, project management, and people leadership skills needed to keep up with a fast-paced, high-growth environment. You will build out and manage the Claims and Dropbox support teams, working with the Sr. Manager, CX Operations to develop a scalable model for 2019 and beyond.

Claims Team Lead

Rent the Runway
Greater NYC Area
1 day ago
+38
As a Team Lead, CX Operations Claims at Rent the Runway, you will be responsible for leading a team that delivers exceptional customer experiences at the last mile. Your primary focus with be managing and mentoring a quickly growing team of Courier Claims Associates, who focus on supporting carrier and customer relationships. You will partner cross-functionally as the primary contact for all carrier communication and work directly with the transportation team. You will also be an expert on our internal systems, processes, and technology and actively assist associates to ensure timely resolution and consistency for customers. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working cross-functionally with our transportation department to escalate and resolve issues.

Director of Customer Success

Optimove
Greater NYC Area
1 day ago
+22
The Director of Customer Success is responsible for mentoring and managing a highly skilled group of CSMs, helping to orchestrate the company’s customer success strategies, building strategic relationships with customers and collaborating with cross-functional leaders in the company to deliver an excellent customer experience.

GM, Thought Leadership

The Trade Desk
Greater NYC Area
1 day ago
+16
The GM of Thought Leadership’s role is to drive its industry education and thought leadership, content publishing, and TTD’s research agenda. This senior marketer would lead a team that plans and executes all thought leadership projects including industry reports, whitepapers, and educational or seasonal microsites. This leader would work in concert with the global brand leadership to build strategies and tactics that support global launches and programs. The leader and team would work toward setting and defining audience and engagement metrics, and improving results.

Director, Business Development

Senior Manager, Ad Operations

Director, Client Strategy

Senior Manager, Tech Operations

Load 1 more jobs5 jobs at The Trade Desk

Director of Distribution, North America

Harry's
Greater NYC Area
1 day ago
+32
The Director of Distribution, North America is responsible for continued optimization and performance of our North American distribution network. This is a truly omni-channel environment, consisting of retail, private label, and DTC fulfillment.

DTC Director (Flamingo)

Senior Manager, Inventory & Supply

Team Lead, Operations

Rent the Runway
Greater NYC Area
1 day ago
+38
The Team Lead is responsible for a specific department within a fulfillment and distribution environment. They lead a team of associates around safety, production, cost and quality all while driving a positive employee experience. A Team Lead is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Customer Success Manager

UiPath
Greater NYC Area
1 day ago
+33
A major area of responsibility for RPA Customer Success Managers is helping customers structure and manage company wide UiPath deployments, coaching the customer’s project team on UiPath’s deployment methodology, and helping them to develop an appropriate change management strategy that maximizes adoption, self sufficiency and business value. Working closely with UiPath’s Account Executives and Solutions Engineers, part coach, project manager, business consultant and product expert, our RPA Customer Success Managers are continually focused on helping some UiPath’s largest customers improve their team communication and to be successful with UiPath.

Vice President, Global Partner Management - IBM

Vice President, Global Partner Management - KPMG

Manager, Operations

Rent the Runway
Greater NYC Area
1 day ago
+38
The Manager is responsible for guiding and developing teams by motivating, mentoring, and coaching. They are responsible for engaging their team during a shift to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. Managers are servant leaders; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

Senior Manager, Transportation (Supply Chain: Drop…

Rent the Runway
Greater NYC Area
1 day ago
+38
The Senior Manager, Transportation (Supply Chain: Drop Box / Lockers) is responsible for executing and scaling Rent the Runway’s transportation network strategy. In this role, you will be responsible for engaging multiple business partners both internal and external to ensure best in class customer experience across multiple carriers and distribution centers.

Interior Architect Manager

Common
Greater NYC Area
1 day ago
+31
Common is seeking an Interior Architecture Manager to join our Design and Construction Team to create homes for shared living. We are looking for someone with an entrepreneurial spirit to spearhead our efforts in building an interior design firm under the Common flag. This is an opportunity for a talented thought leader to help conceptualize and execute better housing across multiple cities at a large scale.

Operations Manager - Life New Business

Policygenius
Greater NYC Area
2 days ago
+18
This role is the critical link among our life insurance clients, our agents and insurance partners. You’ll be managing our high-performing Case Management Team, which ensures application packages are in good order, gathers and reviews all underwriting requirements, and assists our clients with securing the best available offer for their life insurance needs.

Director of Operations

Operations Manager - Case Management

Customer Insights Specialist

Newsela
Greater NYC Area
2 days ago
+42
The Manager of Customer Satisfaction and Quality will work directly with a cross-functional team to enhance the overall experience of our customers and make them successful. You will monitor all customer interactions with the product and recommend specific areas of focus to target and improve, through a combination of data and user feedback. You will be tasked with measuring the overall satisfaction and quality of every aspect of our organization, focusing on the delivery of services to our customers, and the overall satisfaction of Newsela as a product.

Head of International Strategy & Operations

Squarespace
Greater NYC Area
2 days ago
+31
At Squarespace, our platform empowers millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories and create an impactful, design-forward, and easy-to-manage online presence. From our headquarters in NYC, we are actively working to grow our international reach and bring the future of online publishing to a worldwide audience. We are in search of a Senior Manager of

Head of CRM

Regional Pharmacy Lead

Cityblock Health
Greater NYC Area
2 days ago
+19
As the Regional Pharmacy Lead, you’ll spearhead Cityblock’s pharmacy strategy across the northeast markets, initially focusing on academic detailing and then developing our medication therapy management program (MTM) and pharmacy quality program including collaboratively developed pharmacist-driven medication treatment protocols. You’ll identify innovative solutions to bring the most cost effective drug options to our low income members. You’ll work cross-functionally with our clinical leaders, the data and analytics team, product team and our health plan (and their pharmacy benefits managers) to identify areas of opportunity and to implement solutions to drive performance in chronic disease outcomes, total cost of care, pharmacy quality, medication adherence, and pharmaceutical efficacy across our membership.

Director, Real Estate Expansion

Knotel
Greater NYC Area
2 days ago
+18
Hire, onboard, and manage a distributed workforce responsible for growing Knotel’s real estate portfolio in new markets. Lead Knotel’s expansion strategy by maintaining a healthy pipeline of commercial real estate properties. Synthesize market data and best practices to establish standards to support excellent site selection. Manage resources to drive consistency, objectivity and fact-based orientation with respect to project delivery across markets. Partner with Legal, Finance, Operations, Growth and other cross functional teams to streamline inputs and increase alignment on all deals. Create and prepare various monthly, quarterly, and annual reports for management’s review as needed.

Global Enterprise Manager

Space Operations Manager

Business Operations Manager, Real Estate

Chief of Staff

Manager, Real Estate Transactions

Director, Real Estate

Asset Manager

Load 4 more jobs8 jobs at Knotel

Head of Services and Operations, Stealth Healthcar…

BCG Digital Ventures
Greater NYC Area
2 days ago
+24
Create end-to-end service strategies incorporating our values, clinical guidelines and compliance requirements that result in a differentiated concierge offering and allows our customers and our organization to create and sustain value. Gain and share insights with product and others through an understanding of service blueprints, care programs and care manager/customer journeys.

Head of Sales & Marketing - Stealth Memory Care Startup

Chief Executive Officer - Stealth Memory Care Startup

CEO - Pet Insurance Startup

CEO Stealth Healthcare Startup

Load 1 more jobs5 jobs at BCG Digital Ventures

Customer Experience Operations Manager

Blink Health
Greater NYC Area
2 days ago
+32
Blink Health is fixing how broken, opaque, and unfair healthcare is. We're a well-funded healthcare technology company on a mission. We’re changing healthcare through technology and transparency. With our proprietary technology, everyone now has access to the lowest prices on over 15,000 medications. But there is more work to do.We are a continuously learning, curious, collaborative team dedicated to inventing new ways of working in an industry

Lead, Provider Quality Management

Flatiron Health
Greater NYC Area
2 days ago
+37
We are looking for professionals with direct experience with oversight and strategy of healthcare quality management/improvement activities including direct experience with thinking about how to create a quality program intended to ensure that software products are safe, effective, and add value to end users (specifically oncology health care providers). Looking for at least 4 years of direct quality management experience.

Procurement Operations Manager

Manager / Senior Manager, Regulatory Affairs [FDA strategy focused]

Manager, Partner Operations (Revenue Cycle)

Customer Support Manager

Provider Clinical Research Team (Multiple Levels)

Coordinator, Integrated Quality Management

Engagement Manager

Load 4 more jobs8 jobs at Flatiron Health

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