Operations Manager Jobs in NYC

108

VP, Customer Success

Payfone
Greater NYC Area
1 hour ago
As the head of Customer Success, The VP, Customer Success will be a relationship management expert who will provide best in class customer service, ensuring a seamless implementation and onboarding experience for our clients. The VP will own critical client functions, which include increasing adoption, ensuring retention, identifying new revenue opportunities and maintaining/increasing satisfaction. The VP will scale the Customer Success function and manage a team that will include account managers, professional service engineers and implementation specialists.

Supply Chain Manager - Planning & Inventory Bu…

WW (formerly Weight Watchers)
Greater NYC Area
4 hours ago
+22
The Supply Chain Manager, Planning & Inventory Buying is a key member of the Supply Chain team. The primary responsibility of this position is to lead the supply planning and inventory buying functions across all product lines for WW North America operations (including US and Canada.) The position is responsible for executing the Sales and Operations Planning (S&OP) process for Saleable products within the organization. The position also includes accountability for the planning and buying for: Studio and [email protected] locations, WW Health Solutions, eCommerce, and Franchise lines of business of Saleable materials.

Customer Success Representative

Justworks
Greater NYC Area
4 hours ago
+31
Serve as the frontline for customer support inquiries across multiple channels simultaneously (email, phone, live chat and Slack). Work through creative solutions to effectively answer customer questions, provide guidance, troubleshoot and resolve issues, and route feedback. Manage queue of open issues to deliver timely and effective solutions - escalating when necessary. Communicate bugs and user feedback to our Product team. Help with customer retention and contribute recommendations for improving our product and processes.

Partner Manager

Managed by Q
Greater NYC Area
5 hours ago
+10
About Managed by Q: Managed by Q is the platform for office management. We help the world’s leading companies build, design, staff, and manage their workplaces. By connecting office operations teams to dedicated workplace experts and top commercial service providers, Managed by Q enables companies to create inspiring offices and deliver a great workplace experience for their teams. Managed by Q was founded in 2014 with a vision of changing how we

SVP & GM Meetup Core

Meetup
Greater NYC Area
11 hours ago
+26
Be a key part of an executive team that is looking to meaningfully evolve its business model. Have significant decision-making autonomy that will be driven by a combination of the analyses you drive but also your intuition the judgements you make. Define and execute an aggressive revenue growth strategy for Meetup’s core subscription business — driving acquisition and retention on both sides of the supply/demand marketplace. Have a strong focus on growth outside the U.S., where we are already seeing significant momentum. Accelerating this momentum is critical. Build a roadmap that leads to success not just in 2019, but also for our next 2-3 years. Think deeply about the differing motivations of organizers by vertical and begin testing different strategies depending on type of Meetup (for example, tech Meetups, hiking Meetups, language acquisition Meetups each present wildly different organizer and member profiles).

Market Manager, Germany

Strategic Operations Associate (NY)

Paxos
Greater NYC Area
13 hours ago
+22
We are looking to hire a Strategic Operations Associate to help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will be a key participant in special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals. Because we are operating in a highly dynamic and diverse environment, we’re looking for someone smart with a knack for learning quickly and executing efficiently. This role offers someone a seat at the table to effect change and bring innovation to a stale infrastructure in the global financial infrastructure. This is a global role that involves interaction, projects and multifunctions that spans the New York, Singapore and London based Operations teams and will report to the Operations Director based out of New York.

Strategic Relationship Director

Honest Buildings
Greater NYC Area
1 day ago
+23
Honest Buildings is seeking an experienced Strategic Relationship Director. In this role, you will be the ultimate business owner of our most strategic high level accounts. The Strategic Relationship Director will be responsible for driving growth through renewals, partnering with sales to close upsell and cross-sell opportunities, and meet pre-set revenue targets. The ideal candidate is a self-starter, strategic thinker, extremely organized, and is a growth-minded relationship builder.

Senior Director of Property Services

Common
Greater NYC Area
1 day ago
+31
We are looking for a solution-oriented, customer-focused leader for our Property Services team. This individual will be responsible for the upkeep and maintenance of our properties, housekeeping services, vendor and strategic partner relationship management, and developing the operational strategy to manage a fast-growing portfolio of buildings. Reporting to the EVP Operations, this is a critical leadership role at our company and will be a thought leader to support the rest of the organization.

Director, Learning & Development

DoubleVerify
Greater NYC Area
1 day ago
We are looking for a passionate and motivated Director, Learning & Development to help build our training function and work across the organization to ensure employees have the knowledge, in both their specific vertical and the overall needs of the company, to support DV and excel in their positions. The ideal candidate will be experienced at creating curriculum and training plans, administering a training support platform and managing an instructional designer. This role will help support the organization as we expand globally and in new areas.

Director, Learning and Development (GCP/ICH)

TrialSpark
Greater NYC Area
1 day ago
+20
Our Quality Assurance (QA) team at Trialspark is looking for an experienced Director, Learning and Development (GCP/ICH) to create and drive a comprehensive learning strategy across TrialSpark aligned with our mission and sustain our culture of high performance and quality. This role is embedded in our Quality Assurance organization to deliver learning solutions that ensure proper oversight and compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, Health Authority regulations, quality parameters and effectiveness checks, safety of patients, data integrity, and business goals.

Customer Education and Knowledge Manager

Gameffective
Greater NYC Area
2 days ago
+15
  We are looking for an ambitious Customer Education and Knowledge Manager to join our Customer Success team. you will implement and execute scaled training programs that drive product usage and value for Gameffective’s customers. You will execute our customer training systems and develop content, both written and visual. You will also contribute to the high-level strategy of customer education. Responsibilities:  Design and develop custom

Chief of Staff

Knotel
Greater NYC Area
2 days ago
+18
The Chief of Staff will drive strategic initiatives that help Knotel increase revenue, improve efficiency, and scale operational excellence. S/he will partner with leaders across the Growth, Property, Product, Service and People teams to manage cross-functional projects that collectively further Knotel’s reputation as an essential disruptor of commercial real estate. Knotel’s team embraces curiosity, integrity, hospitality and tenacious problem

Corporate Operations Manager

Manager, Real Estate Operations

Senior Manager, Real Estate Transactions (NYC)

Systems Operations, Sr. Associate

Customer Success Enablement and Training Manager

Senior Associate, Real Estate Operations

Manager, Asset Management

Head of Asset Management

Director of Supply Chain

Associate, Purchasing

Expansion Manager (Brazil)

Director, Development

Security Operations Manager

Load 10 more jobs14 jobs at Knotel

Engagement Manager

Flatiron Health
Greater NYC Area
3 days ago
+25
As the Professional Services Manager/Director, you will be responsible for building and leading an implementation and ongoing customer success team for Flatiron’s new provider-facing business operations offering. This position requires outstanding problem-solving, analytical and communication skills; experience leading complex operations spanning multiple teams and stakeholders; and significant experience leading teams.

Manager, Provider Quality Management / Quality Improvement

Director, Digital Business Operations

Discovery Digital Media
Greater NYC Area
3 days ago
This role will manage the daily business operations of the direct-to-consumer business of Discovery Golf. This will include analyzing data on the business and making actionable recommendations to improve performance, managing business relationships with digital partners, coordinating with regional Discovery offices, and managing vendors and suppliers.

Customer Success Manager

Abacus
Greater NYC Area
3 days ago
+17
At Abacus, we're reimagining the way businesses move money, starting with the first real-time employee expense system. We’re excited about building tools that are not only effective but enjoyable for everyone to use. Creating the best customer experience drives us - we love hearing everyday how what we're working on is saving our customers time and headaches.

IT/Tech Operations Manager

Policygenius
Greater NYC Area
3 days ago
+18
Policygenius is looking for a self-driven person to manage, lead, and further develop our Tech Operations function! We want someone who can support our growing team of 140+ and work with stakeholders to scale ongoing operations of the company’s internal technology (network infrastructure, computer operations & help desk, and server & device management). The ideal candidate is a customer-service driven, technical leader who can strategically drive IT planning for future company growth, improve efficiencies in day-to-day operations, and directly manage & develop a team. Reporting into the VP of People, you will get to play a hands-on, integral role in developing Pg’s Tech Ops strategy, enhancing broader people practices & culture, and building some processes from the ground up!

Head of Events Management

Sisense
Greater NYC Area
4 days ago
+17
Own global event plan including activities such as sponsored events as well as hosted events for prospects & customers. Own flagship annual client event, hosted in NYC. Own oversight & execution of corporate webinar program. Strategically evaluate & select events that allow us to achieve target objectives. Produce and manage detailed event plans (e.g. agenda, timelines, venues, suppliers, legal obligations, staffing). Lead a team of three (3). Manage and track budget. Negotiate third-party event contracts. Coordinate and communicate staffing requirements and conduct staff briefings for all events. Liaise with marketing and PR colleagues to promote event participation. Prepare and send event promotions and communications through Marketo. Onsite event execution as required. Track event results. Conduct post-event wrap up and analysis.

Senior Client Success Manager, Partner

Yext
Greater NYC Area
4 days ago
As a Senior Client Success Manager, you are responsible for growing our footprint within existing clients. You are committed to partnering with clients to help teach them about the additional benefits from Yext’s product offering. Individuals should have a proven track record of consultative sales and account management; the ability to negotiate with and navigate large organizations; a strong understanding of the digital landscape and a willingness to embrace disruptive, fast paced technology companies. If this is you, we offer best in class compensation with variable compensation tied to objectives and growth of clients business.

Client Success Manager, Enterprise

Client Experience Manager

Movable Ink
Greater NYC Area
4 days ago
+18
The Client Experience Manager (CXM) is primarily responsible for owning and maintaining positive client relationships. The CXM will focus on program growth and strategic thought leadership in addition to overseeing day-to-day processes, relationships and issue management for our clients.

Vice President, Mental Health Provider Operations

Quartet
Greater NYC Area
4 days ago
+24
The Vice President of MHP Operations will design, develop and nurture a high-quality network of MH services across all of Quartet’s markets. This network will meet the demand for referrals to mental health services made by PCPs or self-referred by patients. The role, reporting into the COO, is both strategic and operational and will collaborate across the organization with Clinical, Product, Marketing and Operations. 

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