Operations Manager Jobs in NYC

129

Housekeeping Operations Manager

Common
Greater NYC Area
13 hours ago
+35
About Common Common is the nation’s leading residential brand offering convenience and community through coliving and traditional apartments. Our signature approach to end-to-end property management and technology offerings allows us to deliver unparalleled experiences across 27 buildings, 6 cities, and over 800 members. Common is the preferred choice for both residents looking for a stress-free and all-inclusive living environment, and for real

Customer Success Team Leader

monday.com
Greater NYC Area
14 hours ago
+21
Our Customer Success team is growing and we are looking for a motivated Team Lead. There are a few things we take really seriously here at monday.com: building an amazing product and providing the best possible service to our customers. Our clients love our product, and it's incredibly unique (and fun) to provide support in an environment where the vast majority of interactions are so positive. As a leader of a customer success team, you will be

Planning & Allocation Manager

CAMP
Greater NYC Area
18 hours ago
Planning & Allocation Manager at CAMP  CAMP HQ (NYC) About the Company CAMP is a family experience store. Built to engage and inspire families, CAMP combines play and product throughout its stores to create enriching and fun experiences for all. Each CAMP location includes: a canteen (our general store), a café, an interactive space for play and shopping, and a theatre for activities and programming for kids and families of all ages. What is

Customer Success Manager, Enterprise

SEVENROOMS
Greater NYC Area
18 hours ago
+24
We are looking for a passionate Customer Success Manager who will help us ensure the long-term success of our customers. You will be there to support them once the contract is signed, through the deployment, training, and onboarding, and the entire lifecycle of the client. You love hospitality and have possibly event worked with restaurants before. You are intrigued by operations and logistics and solving the next puzzle. You are organized, love to multitask, seek challenges, excitement and a fast-paced environment. Most importantly, you want to be a part of an awesome and hardworking software startup changing the world of hospitality.

Commercialization Associate

The Sill
Greater NYC Area
1 day ago
+31
Overview As the Commercialization Associate, you will be responsible for end-to-end management of new product launches, optimization of our current product delivery processes, and coordination of all commercialization aspects of The Sill’s strategic plans. Location This role will be located out of The Sill's NYC HQ with up to 25% travel to suppliers, partners, and other The Sill locations.  Reporting This role will report to the Director of

Manager or Director of Network Development Strateg…

Covera Health
Greater NYC Area
1 day ago
+18
As our Manager/Director of Network Development Strategy, you will be the primary lead in identifying, building and securing strategic partnerships with physician practices and health systems that provide radiology/imaging services. This includes setting priorities by identifying market needs, analyzing and developing partnership models, and engaging providers in contracting discussions. You will set strategic direction, lay out a clear implementation plan for execution, be responsible for providing direction to your team, and collaborate across the business to align with all of our ongoing Covera Health efforts. 

Events Lead

Snap Inc.
Greater NYC Area
1 day ago
+47
We’re looking for an Events Lead to join Snap Inc.! As a member of the Global Brand Strategy team, you will plan and execute events and other special projects for our company. Working from our New York office, you’ll collaborate with various teams across the company to build memorable experiences, manage event logistics, and maintain our brand as we scale. 

Sr. Manager, Content, Business & Operations

Partner: VP of Operations

Invisible Technologies
Greater NYC Area
2 days ago
+15
The right “VP of Operations” doesn’t need this job description, and won’t wake up in the morning with the thought “I am the VP of Operations at Invisible,” but with the thought: “Have we taken over the world yet?” The right person already called me and told me these words: If operations deliver, this company will take over the world. I will personally guarantee that operations can deliver. I will build you an organization that gets better, faster and cheaper every month. Every week I will report on our progress in painstaking detail. But the bottom line is relentless execution.

Partner: VP of Customer Success

Invisible Technologies
Greater NYC Area
2 days ago
+15
The right “VP of Customer Success” doesn’t need this job description, and won’t wake up in the morning with the thought “I am the VP of Customer Success at Invisible,” but with the thought: “Have we taken over the world yet?” The right person already called me, and told me these words: You should hire me, because I am going to save your clients as favorites on my phone. And I am going to call them every day, like they’re my lover or my mother or my best friends. I am going to make their problems, my problems. I will not rest until they pray a prayer of gratitude to Invisible for freeing their time to be creative.

General Manager, Customer Experience

QuadPay
Greater NYC Area
2 days ago
+24
You will have accountability and will be responsible for scaling and developing the Customer Service frontlines. With your leadership, the Customer Service teams will continue to meet or exceed both team and individual goals in a highly productive and engaged environment.

Global Event Manager

Major League Baseball
Greater NYC Area
2 days ago
+48
The Global Event Manager will collaborate with internal teams, MLB Club representatives, and third-party partners and to deliver on event goals and guest experiences, elevating the MLB brand and engaging current and future fans. Reporting to the Senior Director of Marketing, the Global Event Manager will drive the strategy, planning, and execution of live-event activations across the country, and around the world.

Senior Manager, Strategic Development

Coordinator, Medical Administration

Director, Draft Operations

Head of Restaurant Success

Resy
Greater NYC Area
2 days ago
+33
Lead and mentor a group of managers across the Restaurant Success organization disciplines. Own the Go-To-Marketing strategy for the post-sale customer journey. Work cross-functionally with Product, Sales, and American Express leadership. Represent Resy externally to our restaurant partners and the industry. Deliver results: churn optimization, customer satisfaction, product engagement, Restaurant Success employee happiness.

Senior Manager Global Applications - Workday

Celonis
Greater NYC Area
2 days ago
+31
Lead Workday Systems team supporting HCM and Workday Financials. Establish Workday system support structure. Collaborate with implementation partners across the organization to develop key integrations between Workday and other business critical systems. Own the ongoing development, maintenance and administration of Workday ERP across the global business, working in close proximity with senior leadership from the business and technical teams. Offer technical solutions to gain process efficiency and improve data integrity. Partner, and continually enhance the Workday platform, including reporting and analysis capabilities, to meet ever-changing business requirements. Document and manage system policies, adoption plans, and best practices to ensure Workday scalability across the global business. Serve as a Workday product specialist, building relationships with our stakeholders across the globe as well as third-party vendors to ensure that the services and solutions provided meet existing and future business needs.

Director of Customer Success

HyperScience
Greater NYC Area
2 days ago
+37
We are growing at an extremely fast rate. The Director of Customer Success will work closely with the Director of Implementation and VP of Customer Success to build highly repeatable processes that will allow us to scale. Our customers are the largest of large enterprises and government organizations in the US and our contract values are equally large. As a result we need a leader who can lead a team of CSMs responsible for partnering with executives at large companies to transform how they work.  

Regional General Manager

Candid™
Greater NYC Area
2 days ago
+29
As Candid™’s leader in each region, the Regional General Manager is responsible for the launch, development, and sustainable growth of our business and teams. You will launch our studios in each market, help recruit, and train (via relevant studio managers) the teams to operate them, manage P&L, and hit key market performance targets. You’ll partner cross-functionally throughout the organization across design, engineering, research, product, studios, support and more. You will also partner with key outside stakeholders and bridge the gap between the city, regional, and HQ teams. To succeed in the role, you must be highly analytical, creative, and a strong people person who has experience managing large teams. You must be adept at identifying clever, cost-effective ways to acquire customers while also moving fast to improve operations, customer experience, and conversion rates. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is critical to success. You'll report directly to our Chief Growth Officer.

Operations Manager - Customer Success (Property…

Policygenius
Greater NYC Area
3 days ago
+37
Our Customer Success team is the critical link between our home and auto insurance customers, our agents and insurance partners. In this role, you’ll be managing our high-performing team, which gathers and reviews all customer information requirements, ensures success for existing customers through their insurance purchasing journey and fosters strong client relationships to maintain a high level of in-force servicing and retention for their home and auto insurance needs.

Senior Director of Operations

Manager, Logistics (DE)

Peloton
Greater NYC Area
3 days ago
+27
We are looking for an energetic, self-motivated and analytical Operations leader to join our EU team to develop, manage and lead our logistics business in Germany. The Operations Manager will be responsible for growing the last mile and service logistics network to support the DE market growth. They will be engaging with internal partners and 3PL to provide a high-quality experience to our members on all key logistics touchpoints. A successful candidate must have experience in managing high touch operations in a consumer-facing business. They will thrive in a fast-paced environment. A natural leader and great communicator, the Operations Manager will have a proven track record at driving performance, whilst nurturing a fun and engaging environment.

Senior Director, Supply Chain Systems

Senior Manager, ODM

Head of Customer Success

MANTL
Greater NYC Area
3 days ago
+24
The Head of Customer Success will support, advise and guide MANTL’s enterprise customers while scaling and growing the Customer Success team at MANTL. You will develop and deploy the overall strategy, action plans and playbooks for MANTL to manage customer support, increase customer retention and enable overall account growth. 

CX Quality, Training, and Development Manager

Harry's
Greater NYC Area
3 days ago
+37
As the Manager of Quality, Training, and Development, you will drive our value of "Improve, Always" within the CX Team and be responsible for defining and delivering the best possible customer experience for Harry’s customers. You will oversee a team that monitors the quality of customer interactions, identifies opportunities for improvement to our policies and training, and develops training content to support new initiatives and changes to our business. You will also be responsible for supporting CX Team Leads on how to coach, mentor, and develop CX Associates. In addition, you will work closely with the full-company Learning and Development Manager to design and create programs that will nurture talent within our CX team to contribute to other functions across Harry’s. 

Head of Direct-to-Consumer, North America

Director, Global Logistics

MBA Intern, Acting Chief of Staff

Healthify
Greater NYC Area
3 days ago
+42
Description We’re looking for an MBA Intern to join us for 9 - 12 weeks this summer (beginning in May or June 2020) in our New York City office. This is a paid opportunity. In this role, you will complete projects that deal with strategic business initiatives and gain exposure to top management within multiple functional areas. You should apply if you are excited about getting real in-depth exposure to the strategic planning process at a growing

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