NYC Tech Jobs and Startup Jobs

50

Head of Client Success, B4B

Betterment
Greater NYC Area
7 hours ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

Knowledge Base Administrator

Socure
Greater NYC Area
8 hours ago
+35
As the Knowledge Base Administrator, you will be the company's point of contact for all things related to Confluence. You will be responsible for keeping our company’s information in order and easily accessible via Confluence - think of this role as a ‘Librarian.’

Director, Logistics

Peloton
Greater NYC Area
8 hours ago
+27
Seeking a forward-thinking, tenured Director of Logistics reporting to the Vice President, Supply Chain Planning and Logistics. This position will be responsible for all “Middle Mile” logistics functions (from distribution to DC out to last mile delivery hubs across the US). The ideal candidate for this role will demonstrate a Director Level ownership mentality and showcase a proven history of Development, Planning and Implementation of company goals and objectives. Must have thorough understanding of modal operations including Intermodal, FTL, LTL, Parcel, as well as extensive experience in developing a bulk storage and distribution center network. Additionally, the ideal candidate will distill logistics data into insightful business conclusions and recommendations. 

Senior Manager, ODM

Insurance Manager

Director, Sourcing

Workplace Coordinator - Peloton Studios

Facilities Manager, Back of House

Manager- Warehouse Management System

Senior Manager- Supply Chain Systems

Strategic Sourcing Manager- Mechanical

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Operations Manager - Customer Success (Life Insura…

Policygenius
Greater NYC Area
1 day ago
+37
Manage a team of agents and coordinators and own their individual and team-level performance by delivering structured feedback through 1:1s, performance reviews, and professional development conversations. Align direct reports on team goals (daily, weekly, monthly) and provide regular visibility into the progress toward those goals. Provide daily coaching and supervision through side-by-sides, retroactive call/ticket review and team huddles. Be accountable for the hiring funnel of your immediate team by delivering on hiring targets set by direct manager. Ensure compliance with regulation and adherence to Pg quality standards in concert with our quality assurance team. Work with team leads to handle client escalations and vendor issues.

Senior Manager, Strategy & Operations

Manager, Strategy & Operations

Manager of Strategy & Business Operations

Quality and Training Manager

Director of Strategy & Business Operations

Director of Strategy & Operations

Director of Operations

Operations Manager - Case Management (Life Insurance)

Case Management Associate - Property & Casualty

Load 6 more jobs10 jobs at Policygenius

Head of Industry, Retail

Yext
Greater NYC Area
1 day ago
+38
Yext is seeking a Retail/CPG Industry Leader who will lead Yext’s strategy for the CPG and D2C/Retail Verticals within the United States. The ideal candidate will be a creative thinker, with the ability to work cross-functionally in order to develop scalable solutions for their clients, as well as their teams. They will build the retail vertical messaging and develop Yext product offerings. They will also be the lead public evangelist for retail for the company and will include public speaking, blogging, and other forms of media. We are looking for a self-starter entrepreneurial type leader who has demonstrated success building up an offering in the retail vertical. Ideal candidates will have management experience in a consultative sales environment, as well as extensive experience marketing digital marketing solutions.

Coordinator, Office of the CEO

Operations and Servicing Strategy Manager

Vestwell
Greater NYC Area
1 day ago
+17
We are on the hunt for an experienced Operations Manager to help us set the standards for signature client care at Vestwell. You will be responsible for creating frameworks that increase adoption, ensure retention, and deliver satisfaction to our growing client base- handling both inbound and outbound communication. As an ideal candidate, you have spent time in various client-facing roles across operations, technical support, and/or customer service. More importantly, you’re thrilled by the challenge of building and managing a high-performing team. You love developing individuals at all stages of their careers, but you’re not afraid to get your hands dirty. You’re exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. Last, but certainly not least, you’re driven by a fresh perspective and entrepreneurial spirit.

Executive Assistant

OnDeck
Greater NYC Area
1 day ago
+36
The Executive Assistant will report to the CFO and provide administrative support to him and other Finance leaders. The ideal individual will have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills and the ability to maintain a realistic balance among multiple priorities. The Executive Assistant will have the ability to work independently on projects and must be able to work under pressure at times to handle a wide variety of tasks and confidential matters with discretion.

VP of Risk

Current
Greater NYC Area
1 day ago
+22
We are looking for a VP of Risk to join our rapidly growing team. This role will be dedicated to managing Risk within a highly quantitative framework. The VP of Risk will be responsible for strategic growth of Current through the implementation of scalable risk solutions as well as support for new product lines involving credit.

Head of Public Affairs - US

Revolut
Greater NYC Area
1 day ago
+39
- Build tight relationships with key regulators, parliamentarians, and key stakeholders; - Lead the Public Affairs team and develop internal and external strategies; - Write or edit submissions to governments and regulators; - Monitor political developments and provide briefing packs; - Own the interaction with decision-makers, on a state and national level.

Founding Chief of Staff

Redesign Health
Greater NYC Area
1 day ago
+15
Redesign Health is looking for a Founding Chief of Staff for one of its new ventures. In this role, you will initially work with a member of our new ventures team and then directly with the founding team of the business. The Founding Chief of Staff will play a critical role in bringing this venture into existence. First, in collaboration with the Director of New Ventures on the project, you will support the operational and legal activities required for initial business formation and craft the pitch materials and messaging to present to founding team candidates. You will then collaborate with our talent team to identify, interview, and assess applicants. Finally, you will transition to join the founding team as a value-added member reporting to the CEO.

Customer Success Lead

Affirm
Greater NYC Area
1 day ago
+29
Affirm is committed to building lasting partnerships with omnichannel merchants for long term growth and ongoing revenue generation. As a Senior Customer Success Manager, you will partner with a handful of our Enterprise partners to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. This position is a high-profile, client-facing role requiring outstanding executive relationship management, performance marketing acumen, and program management skills. This person will report to the Manager of Customer Success and is based in our New York office.

Strategic Operations Analyst/Associate

Paxos
Greater NYC Area
1 day ago
+31
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Director, Customer Success

Paxos
Greater NYC Area
1 day ago
+31
In order to help us support and scale our existing and future products, we are looking for a Director, Customer Success to join us and lead this initiative. The Director of Customer Success will define the way we think about Customer Success, establish scalable, global Customer Success operations and ensure Paxos will continue to lead the industry in this area. They will be obsessive about the customer experience and help reinforce our customer-first mindset and culture.

Executive Assistant

Ocrolus
Greater NYC Area
1 day ago
+22
We’re looking for an outstanding Executive Assistant to support our CEO and CEO. You will play a critical role in Ocrolus's business by keeping our leaders organized, prepared, and getting them where they need to be. The ideal candidate loves managing details and prioritization, independent problem solving, and is able to thrive in an ever changing and growing start-up culture where no two days are the same. Since we are a high growth company, you should be comfortable managing multiple stakeholders across our team and willing to go the extra mile to support the team.

COO

CB Insights
Greater NYC Area
1 day ago
+40
Planning & forecasting - Managing the planning process and delivering upon aggressive targets at the organizational and group/function level. Capital allocation - Rigorous (yet uncomplicated) and analytical prioritization and allocation of financial and human capital to ensure investments are being made in the right places. Scaling operational capacity - Increasing operational capacity efficiently and quickly (via opening of new offices, hiring remote talent and/or through the use of 3rd parties) . Building systems - Leading efforts to educate and build a systems-driven culture that focuses us on what will produce results rather than exclusively the results. Performance management - Creating a performance-driven culture that attracts, retains and rewards phenomenal people. M&A integration - Integrating and realizing the value of acquired companies or technologies.

Senior Director of Academic Research

noom
Greater NYC Area
1 day ago
+50
We are looking for a Senior Director of Academic Research to help us shape and maintain the team in charge of all internal and external scientific affairs. This senior management position reports directly to the Chief of Psychology and exerts a significant amount of impact on the overall success of our team leveraging Noom’s partnerships with other academic experts.

Head of Business Operations (Stealth Company)

Redesign Health
Greater NYC Area
2 days ago
+15
We are looking for a Head of Business Operations who will work directly with the leadership team and monitor/manage/drive all key initiatives to ensure alignment among functions, timeliness, cost and quality. The Head of Business Operations will also be expected to drive occasional business development and partnership opportunities.

Director of Operational Risk

Bread
Greater NYC Area
3 days ago
+38
We are hiring a Head of Operational Risk to build our enterprise risk function. The Head of Operational Risk will report to the Senior Vice President of Operations and is a critical member of the Bread’s Leadership Team. Direct responsibilities include designing and implementing Bread’s Enterprise Risk Management framework, driving key risk initiatives, and providing risk management leadership across the organization.

Business Operations Associate

Spruce
Greater NYC Area
6 days ago
+20
You’re an outcome focused, self-starter who sees the systems and processes behind everything. You thrive on the challenge of navigating a complex product and are able to use your analytical and collaborative skills to turn business problems into scalable solutions. You have an eye for detail, with experience documenting and streamlining processes simultaneously. When presented with a challenge you take the lead, engaging with the right people to execute. You think that the best results are delivered through teamwork and pride yourself on your ability to build and maintain strong stakeholder relationships.

Broker/Dealer Operations Team Lead

Betterment
Greater NYC Area
1 week ago
+46
You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

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