NYC Tech Jobs and Startup Jobs

26

Operations Principal

Via
Greater NYC Area
1 day ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Head of Customer Success

DailyPay, Inc.
Greater NYC Area
2 days ago
+40
As the Head of Customer Success, you will be responsible for managing a team of partnership representatives to deliver on revenue targets and plan for new growth opportunities. This role requires a holistic approach to the customer lifecycle, including providing guidance and leadership through the onboarding process, ability to consistently communicate our value, and early identification and resolution of at-risk customers. You will work cross-functionally with all departments, having to manage priorities and constantly collaborate to complete tasks and drive short and long-term revenue opportunities.

Data Partnerships Manager

Killi Inc
Greater NYC Area
2 days ago
From breaches to hacks, the world of data privacy is always an eventful one. Seriously. There is always something going on. We are right at the forefront when it comes to innovation and data privacy, and are always looking for hard-working, barrier breakers to join our team! Are you looking to pivot to the data privacy landscape? Do you want to work in a fast-paced environment with a team that is eager to hear from you? We are looking to add a

Vice President of People

Murmuration
Greater NYC Area
4 days ago
Who We Are  Murmuration transforms how political campaigns, advocates, and organizers identify, engage, and mobilize people and communities. Our focus is on driving change and accelerating progress toward a future where every child in America has the opportunity to benefit from a high-quality public education. Our partners include the leading practitioners and funders of efforts to ensure access for all children to a high-quality public

Internal Systems Operations Manager

DoubleVerify
Greater NYC Area
4 days ago
+31
As part of the Internal Systems Operations team, you’ll be responsible for determining and solving for internal operational deficiencies within our Salesforce (SFDC) application and working cross collaboratively with all client-facing teams in the organization. You will work closely with stakeholders to organize and discuss requirements, build solutions, and release to teams while managing them to successful adoption. You’ll be working with a small, agile-focused release team which includes members across internal support, development and management roles. You’ll be the subject matter expert and go-to person for all things Salesforce, both specific to our organization and all other possible uses.

HR Technology & Operations Manager

Associate Director, Customer Experience

Director, Customer Support

Newsela
Greater NYC Area
6 days ago
+43
You are a strategic, operationally-minded leader with experience designing, building, and scaling Support teams within a fast-growing company. In addition to growing and mentoring your full-time team, you may have experience hiring and managing a team of seasonal support. You are well versed in metrics to track and improve Support operations, and you have experience using Salesforce’s Service Cloud and/or Zendesk to manage your teams. You are comfortable working across departments to advocate for the customer, pulling on data to drive improvements to the overall customer experience. You thrive in a fast paced, ambiguous, ever-changing environment, and love leading teams through growth periods.

Head of Customer Success

Resy
Greater NYC Area
6 days ago
+33
Lead and mentor a group of managers across the Restaurant Success organization disciplines. Own the Go-To-Marketing strategy for the post-sale customer journey. Work cross-functionally with Product, Sales, and American Express leadership. Represent Resy externally to our restaurant partners and the industry. Deliver results: churn optimization, customer satisfaction, product engagement, Restaurant Success employee happiness.

Talent Acquisition Specialist

Onna
Greater NYC Area
1 week ago
+13
We have an immediate opportunity for a Talent Acquisition Specialist to join our team and support our recruiting efforts by leveraging best-in-class strategies across our growing organization. This person will help hiring managers across the business grow and scale their teams. The successful candidate has previous experience in high growth environments and strong knowledge of current trends, innovations, and best practices in global talent acquisition. 

People & Talent Coordinator

Onna
Greater NYC Area
1 week ago
+13
We are seeking experienced non-English transcriptionists to join our elite team. Successful candidates will be comfortable and confident transcribing sophisticated business language quickly and accurately in their native language from an audio file. Candidates must be highly proficient transcriptionists with 3+ years of proven transcription experience and have access to their own professional transcription software, such as Express Scribe or similar, and be willing to sign an NDA.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

People Operations Lead

Mobilize
Greater NYC Area
1 week ago
+12
Introduction Mobilize is the events management and volunteer recruitment platform that connects mission-driven organizations and their supporters.  In just 2 years, our platform has helped nearly 2,000 advocacy organizations and political campaigns (including Planned Parenthood Action Fund, the Human Rights Campaign, and 20 Presidential campaigns) sign up 1.7 million supporters for volunteer action and events. Our team comes from Airbnb, Bain

Enterprise Infrastructure Manager

IEX
Greater NYC Area
1 week ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Contracts Attorney

Crossix
Greater NYC Area
1 week ago
+29
Reporting to the Business Operations Director, the Business Operations Supervisor is responsible for supporting all components of the contracting and legal process and ensuring the Business Operations function operates at peak efficiency. They will join a rapidly growing organization and be challenged to understand and operate in a complex and evolving environment, where their skills are required to enable and sustain business growth.

COO

CB Insights
Greater NYC Area
1 week ago
+40
Planning & forecasting - Managing the planning process and delivering upon aggressive targets at the organizational and group/function level. Capital allocation - Rigorous (yet uncomplicated) and analytical prioritization and allocation of financial and human capital to ensure investments are being made in the right places. Scaling operational capacity - Increasing operational capacity efficiently and quickly (via opening of new offices, hiring remote talent and/or through the use of 3rd parties) . Building systems - Leading efforts to educate and build a systems-driven culture that focuses us on what will produce results rather than exclusively the results. Performance management - Creating a performance-driven culture that attracts, retains and rewards phenomenal people. M&A integration - Integrating and realizing the value of acquired companies or technologies.

Head of Client Success

Onna
Greater NYC Area
2 weeks ago
+13
We’re looking for a Head of Client Success to lead our World-class team. This position will be responsible for defining and executing the success coverage model, defining specialization, driving client success outcomes, optimizing the client lifecycle, and measuring and enhancing effectiveness. The Head of Success will also own and iterate on the existing playbook and manage key strategic accounts.

Senior People Partner (HRBP)

Collibra
Greater NYC Area
2 weeks ago
+39
Build a strategic partner relationship with our Field teams’ senior leadership and management to develop solutions, in partnership with our COEs, for their business objectives and challenges, navigating change management and optimizing the organizational design with the right people in the right roles. Advise on people growth strategies and initiatives to ensure retention and growth of high potential employees as well as developing rigor around performance management and ongoing topgrading for those employees who may not be performing at optimal levels. Deliver mind-blowing [internal] customer experiences for our staff as you sherpa employees through their lifecycle at Collibra including objective alignment, merit and incentive, promotions and internal movements. Note: many of these frameworks still are being built by the Talent Management and Total Rewards teams and will require a partner with the agility to quickly pivot and execute new programs. Align with our Talent Acquisition Partners to craft roles based on market availability and business needs, partner to build assessments to evaluate competencies and skills and enhance the overall employment brand to drive top talent to join us.

HRIS Analyst (Workday HCM)

Braze
Greater NYC Area
2 weeks ago
+31
Braze is undergoing an exciting transformation to improve our HR technology operations and systems. This role will sit within the People Operations team and will oversee the planning, project management, execution, and maintenance of our HR systems and integrations. They will also be responsible for taking our data and reporting to the next level as we support our fast-growing global teams. 

Senior Manager, Learning & Development

Benefits Administrator

Head of MHP Acquisition

Quartet Health
Greater NYC Area
2 weeks ago
+47
This position will develop and implement strategy to scale mental health provider acquisition. Managing a team of Inside Sales representatives as well as in-market recruiters to target, engage and onboard provider prospects in each market to meet the needs of the customer/patient population. This role, supported by cross functional partners, will develop tools, metrics and best practices for provider outreach. Responsible for day to day management and skill development of all team members. 

Director of Marketplace

Bizly
Greater NYC Area
2 weeks ago
+20
We are looking for our Director of Marketplace to drive Bizly's venue directory and supplier ecosystem on a global basis. We're looking for a fearless leader who is comfortable rolling up their sleeves to tackle our marketplace goals, and capable of helping us build out our marketplace team over time. This role requires a person who can work cross-functionally and be accountable for business development, strategy, and operations.

Head of Customer Experience

The Farmer's Dog
Greater NYC Area
2 weeks ago
+17
As the Head of Customer Service, you will lead this highly dynamic and motivated team as we strive to create a useful, delightful, and seamless experience for our customers and their pets. You will be leading, designing, and implementing cross-functional processes that map to, and help create, the ideal customer journey. You will be responsible for identifying the structure and foundation of the team and will build and execute our strategy for the next 3+ years by assessing current and future needs for the growth of the business. Whether partnering with marketing and operations to develop processes or acting on new opportunities, you will create a customer service culture that obsesses over creative problem-solving with a spirit of collaboration, empathy, and joy.

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