Greater NYC Area
1 month ago
Understand and empathize with how the words we use can make our users feel.
Partner with Design, Product, and Engineering to co-create content for new and evolving experience.
Join our UX researchers to observe and conduct user testing and research to inform our experiences.
Write clearly, concisely, and fearlessly for all of our products’ elements including emails, microcopy, push notifications, text messages, help text, and probably some things we haven’t thought of yet.
Actively seek and openly receive feedback for your work; Give and solicit feedback and constantly strive for excellence.
Provide feedback in all stages of a product’s development lifecycle—from brainstorming to retrospectives.
Collaborate with Content Strategist in design systems to contribute to voice, tone, and evolving writing style guidelines.
Be able to clearly present, explain, and justify your copy decisions to anyone who might ask about them; Think about the copy you write holistically. In other words, understand how the words you use impact the user now, but also in other parts of the user journey.