NYC Tech Jobs and Startup Jobs

16

Manager, Inventory Operations

Peloton
Greater NYC Area
1 day ago
+27
The Manager, Inventory Operations will play a crucial role in our growing supply chain – driving efforts to ensure transactional integrity throughout our systems and processes. As the leader of the Inventory Operations team, you will be creating new processes, onboarding them into the team’s workflows, and driving to continuously improve these processes to give an accurate picture of our supply chain performance and inventory position. You will be held accountable for leading, developing and engaging our talented Inventory Ops team - creating objective performance measurements and setting aggressive targets while motivating and coaching the team to become the best leaders they can be. As a strategic leader, you understand the need for alignment in people, process, and technology but are happy to roll up your sleeves when things don’t go according to plan. You will lead by example, leveraging your previous experience in the day to day management of supply chain operations and always put your team first when it comes to making tough decisions. 

Strategic Sourcing Manager- Mechanical

Director, Enterprise Operations

Director of Business Operations

Senior Manager, ODM

Director, Sourcing

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Broker/Dealer Operations Team Lead

Betterment
Greater NYC Area
3 days ago
+46
You are a process-driven individual who loves checking items off your to-do list. You are always thinking of ways to make complicated tasks more efficient, while keeping a keen eye on the big picture. You have a knack for foreseeing when a situation could be risky and resolving it quickly and appropriately. You grasp complex topics quickly and are adept at thinking on your feet to solve problems in a creative and holistic manner. You are a strong communicator and an experienced people manager who enjoys interacting with other people to address any issue that comes your way. You take comfort in numbers and data-driven conclusions while possessing a strong intellectual curiosity for how things work. You are excited to support our customer operations team and play a crucial role in keeping our business growing and running smoothly.

VP of Fraud

Stash
Greater NYC Area
4 days ago
+37
Deep subject matter expertise and 10+ years of fraud experience in a consumer driven, financial environment.  Active learner bringing new and emerging technologies, tools and methodologies to continuously improve our results and address new and ever changing fraudulent schemes. Understanding of financial crimes, regulations, technology, and risk.  Expert collaboration skills and ability to influence without direct authority. Ability to lead to decisions balancing decisiveness with an engaging approach, and considering multiple, sometimes competing, perspectives. Data driven in all aspects of work from modeling and detection through to reporting. Strong analytical skills with complex models and problem solving skills. Strong communication skills to effectively and transparently communicate and mobilize all levels and functions of Stash. Understanding of product development lifecycle and customer experience. Player-coach who can jump in and actively investigate issues through to resolution.

Director of Business Development, Operations

Prizeout
Greater NYC Area
6 days ago
+17
WHAT IS PRIZEOUT? Prizeout is a first-in-class solution that offers innovative alternative methods to the traditional cash-out process. We connect brands that are looking to acquire and retain customers with platforms that have users who are looking to withdraw funds. WHY PRIZEOUT? At Prizeout, you will be able to make an immediate impact at an early-stage start-up with the unique opportunity to grow with us by joining at an exciting time. We

Operations Manager, Product and Technology

Better.com
Greater NYC Area
6 days ago
+23
The Product and Engineering teams at Better consists of about 100 engineers and 20 product managers. Together they are responsible for the end to end experience getting a loan at Better.com, as well as all the things behind the scenes automating and structuring the mortgage process. It’s a team that moves very quickly – we ship improvements to Better.com about 50 times daily, and we use tons of data to improve the experience and drive decisions. The Product Operations Manager role will work with the Product, Design and Engineering teams along with their stakeholders to strengthen product feedback loops, operationalize processes and products, and to scale knowledge across the organization. As the team grows rapidly (we've grown >3x in last year) we want someone to focus on the product development process as if it were a product itself. Some examples of things you might be working on:

Manager, Strategy & Special Operations

Operations Strategy Manager

Processing Expert Manager

Manager, Business Operations: Real Estate

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Loan Operations Compliance Manager (Remote Friendl…

Even Financial
Greater NYC Area
6 days ago
+26
Interact with State Regulators, Bonding Companies and Registered Agents. Assist with annual reports, audits, and licensing renewals and maintenance. Assist management with the maintenance of a comprehensive regulatory compliance and license management program for key areas of the business, as assigned. Assist with review of policies, procedures and training to ensure alignment with applicable regulations. Provide support to assigned business units to provide guidance for mitigating any regulatory impacts identified with respect to new products and services. Assist management with providing support for the development of documented business controls, designed to mitigate key compliance risks. Identify and analyze potential risks from all available sources including complaints, vendors, system weaknesses, testing results, and audit results to obtain a holistic view of regulatory risks.

Workforce Operations, Director

Ocrolus
Greater NYC Area
1 week ago
+22
Ocrolus is seeking an Operations Sr. Manager with 7-10 years of experience in managing large scale workforces (i.e., BPO, gig economy or contractor workforces) who will report to the Director of Operations. We currently employ 1,000 employees in India spread across three facilities in various cities.

Head of Government Affairs

Revolut
Greater NYC Area
1 week ago
+39
- Build tight relationships with key regulators, parliamentarians, and key stakeholders; - Lead the Public Affairs team and develop internal and external strategies; - Write or edit submissions to governments and regulators; - Monitor political developments and provide briefing packs; - Own the interaction with decision-makers, on a state and national level.

Operations and Servicing Strategy Manager

Vestwell
Greater NYC Area
2 weeks ago
+17
We are on the hunt for an experienced Operations Manager to help us set the standards for signature client care at Vestwell. You will be responsible for creating frameworks that increase adoption, ensure retention, and deliver satisfaction to our growing client base- handling both inbound and outbound communication. As an ideal candidate, you have spent time in various client-facing roles across operations, technical support, and/or customer service. More importantly, you’re thrilled by the challenge of building and managing a high-performing team. You love developing individuals at all stages of their careers, but you’re not afraid to get your hands dirty. You’re exceptional at managing multiple competing priorities and adapting to a flexible and fast-paced environment. Last, but certainly not least, you’re driven by a fresh perspective and entrepreneurial spirit.

Lead Case Manager

Sproutt
Greater NYC Area
2 weeks ago
+11
Summary We're looking for an experienced insurance case manager to lead our case management team. This player-coach role requires a hands on approach and ability to introduce and implement new processes and tools - in order to help the company meet its day to day goals as well as to scale its operations.  *Currently a remote position* Duties & Responsibilities Lead the case management team while making sure we meet the company’s goals -

Head of Client Success, B4B

Betterment
Greater NYC Area
3 weeks ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

Strategic Operations Associate

Paxos
Greater NYC Area
3 weeks ago
+31
We are looking for a Strategic Operations Associate to join our rapidly growing FinTech company. The Strategic Operations Associate help support firm-wide business operations and strategic infrastructure development and support for Paxos globally. The role will be a unique blend of both developing and delivering best in class business operations including asset settlement, reconciliation, analytical reporting and customer interaction. In addition, this person will have a hand in several special projects and strategic initiatives across the various products and stakeholders within Paxos, including crypto assets, securities and precious metals.

Quality and Training Manager

Policygenius
Greater NYC Area
3 weeks ago
+37
Design, develop, implement and facilitate training and development programs to support the P&C Sales, Case Management, Success and Experience teams across offices. Expand on existing programs for new hires, including operations-specific training on systems, policies and procedures, methodologies and customer service. Design and roll out a new learning approach for our P&C Ops organization utilizing our learning management system. Prepare and conduct assessments of our frontline operations teams to measure training effectiveness, retention, and performance . Track training participant results, satisfaction, and performance; identify opportunities for improvement in collaboration with leadership. Partner with and develop training "champions" to assist with best practices information collaboration and sharing. Assist teams with proper goal-setting strategies for career and personal development.

Manager, Strategy & Operations

Director of Strategy & Business Operations

Head of Operations (Stealth Venture)

Redesign Health
Greater NYC Area
1 month ago
+15
This is a Head of Operations role at a stealth venture in the form of a home care delivery and engagement platform launching out of Redesign Health. We are on a mission to holistically address key drivers of health outcomes.   About the Role As the founding Head of Operations at this venture, you will get your hands in all areas of the business and help set, manage and drive all key strategic initiatives to ensure alignment among goals,

Client Operations Manager

Capital Rx
Greater NYC Area
1 month ago
Support implementation and client management teams with all day-to-day client requirements. Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Analyze incoming client requests and work with internal and external teams to complete required plan documentation. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent. Lead pre- and post-implementation quality assurance and testing to validate coding accuracy. Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address. Handle and resolve sponsor and member issues, escalating as needed. Research and respond to claims processing and system configuration inquiries. Coordinate integration of other data inputs into client management processes. Collaborate cross functionally to support general client operations, as required.

Chief of Staff (Stealth Venture)

Redesign Health
Greater NYC Area
2 months ago
+15
Advancing toward our goal of redefining child development care requires setting in motion a lot of different pieces throughout the business. As the Chief of Staff, you will be responsible for gathering those moving pieces and making them fit together – not unlike a puzzle. You will be involved in all facets of the business, from supporting our fundraising efforts, defining our real estate strategy to financial modeling. This position will report directly to and partner extremely closely with the CEO. This is a great opportunity for a strategically-minded leader looking to help build a business from its earliest stage, and to shake up a historically stagnant industry.

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