NYC Tech Jobs and Startup Jobs

18

Head of Staff, GTM

Onna
Greater NYC Area
1 day ago
+13
We have an immediate opportunity for a Head of Staff, GTM to join our Go-To-Market team. This position will report to and be a trusted advisor to the Head of Revenue and have an immediate impact on the team’s productivity: streamlining strategic initiatives, overseeing program management, and communicating objectives between Onna teams. The ideal candidate will have proven experience in a business management role, with a special focus on executive-level advising and interdepartmental collaboration.

Associate Director, Customer Experience

DoubleVerify
Greater NYC Area
1 day ago
+31
As Associate Director, Customer Experience you will own the end-to-end vision, user experience and workflow for DV’s Pinnacle platform. This platform is used daily by hundreds of buy and sell side clients and internally by various teams to support customer needs including self-service activation tools and analytics. You are passionate about building products that customers love and have a proven track record of feature delivery in a product management capacity. You have a deep affinity for workflow efficacy and take pride in your skills to successfully translate complex concepts and dependencies to a visual interface that supports a wide array of end users. You also have experience leading strategic discussions and driving requirements with UI/UX teams, and can comfortably assess and discuss the impact of design choices on technical architecture and vice-versa.

Internal Systems Operations Manager

Director of Business Development, Operations

Prizeout
Greater NYC Area
1 day ago
+17
WHAT IS PRIZEOUT? Prizeout is a first-in-class solution that offers innovative alternative methods to the traditional cash-out process. We connect brands that are looking to acquire and retain customers with platforms that have users who are looking to withdraw funds. WHY PRIZEOUT? At Prizeout, you will be able to make an immediate impact at an early-stage start-up with the unique opportunity to grow with us by joining at an exciting time. We

Enterprise Infrastructure Manager

IEX
Greater NYC Area
3 days ago
IEX is looking for an Enterprise Infrastructure Manager with the primary responsibilities for managing the technology team and services that support the IEX corporate and trading systems. This includes managing the end user support, system engineering, network engineering, and datacenter management teams. You should have experience with design, procurement, development, deployment, maintenance and support of applications and infrastructure. If you’re a self-starter with strong communication skills and thrive in a team environment, please apply!

Operations Principal

Via
Greater NYC Area
6 days ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

Data Partnerships Manager

Killi Inc
Greater NYC Area
6 days ago
From breaches to hacks, the world of data privacy is always an eventful one. Seriously. There is always something going on. We are right at the forefront when it comes to innovation and data privacy, and are always looking for hard-working, barrier breakers to join our team! Are you looking to pivot to the data privacy landscape? Do you want to work in a fast-paced environment with a team that is eager to hear from you? We are looking to add a

Director of Network Operations

Talkspace
Greater NYC Area
1 week ago
+22
We are looking for an experienced Director of Network Operations to join our Network and Clinical Quality team. This role would be responsible for overall management of network capacity management and recruitment functions at national telehealth company. We are looking for someone who can streamline and optimize network functions, and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Director, Customer Support

DonorsChoose
Greater NYC Area
1 week ago
+44
DonorsChoose is the leading platform for giving to public schools. Teachers across America use the site to create projects requesting resources their students need, and donors give to the projects that inspire them. Since its founding by a Bronx teacher in 2000, 4 million people and partners have given $965 million to projects reaching over 40 million students. In this clip, board member Stephen Colbert tells our story.  Unique among

Director, Customer Support

Newsela
Greater NYC Area
1 week ago
+43
You are a strategic, operationally-minded leader with experience designing, building, and scaling Support teams within a fast-growing company. In addition to growing and mentoring your full-time team, you may have experience hiring and managing a team of seasonal support. You are well versed in metrics to track and improve Support operations, and you have experience using Salesforce’s Service Cloud and/or Zendesk to manage your teams. You are comfortable working across departments to advocate for the customer, pulling on data to drive improvements to the overall customer experience. You thrive in a fast paced, ambiguous, ever-changing environment, and love leading teams through growth periods.

Risk Manager

Via
Greater NYC Area
1 week ago
+14
As Via’s Risk Manager - Insurance, you will have the unique opportunity of being the Company’s first full-time risk manager tapped to lead the Risk function at Via, which is currently a cross-functional team with members from Finance, Operations and Legal. You will be the first hire to focus specifically on leading Via’s approach to strategic risk and managing its complex global insurance program. You will work closely with members of the Legal and Finance teams, gaining hands-on exposure to all aspects of risk management at a fast-growing startup.

Customer Support Manager

Fluent, Inc.
Greater NYC Area
12 hours ago
+32
The Customer Support Manager is responsible for ensuring customer-related requests are answered seamlessly and effectively. This is a “hands-on” position where you’ll be jumping in to answer tickets (where needed) while working closely with our product team in order to create an exceptional customer fulfillment experience. You’ll be helping to craft the operational process and procedures designed to move our Customer Support Team to the next level. The ideal candidate for this role has a proven track record and passion for creating, supporting and influencing engaging customer experiences. Someone who is motivated to be the driving force behind an amazing customer success team. Ideally, you’ve had solid experience with technical support/service while working collaboratively with internal stakeholders (including; web-product development, compliance, and sales/account management).

Contracts Attorney

Crossix
Greater NYC Area
2 weeks ago
+29
Reporting to the Business Operations Director, the Business Operations Supervisor is responsible for supporting all components of the contracting and legal process and ensuring the Business Operations function operates at peak efficiency. They will join a rapidly growing organization and be challenged to understand and operate in a complex and evolving environment, where their skills are required to enable and sustain business growth.

COO

CB Insights
Greater NYC Area
2 weeks ago
+40
Planning & forecasting - Managing the planning process and delivering upon aggressive targets at the organizational and group/function level. Capital allocation - Rigorous (yet uncomplicated) and analytical prioritization and allocation of financial and human capital to ensure investments are being made in the right places. Scaling operational capacity - Increasing operational capacity efficiently and quickly (via opening of new offices, hiring remote talent and/or through the use of 3rd parties) . Building systems - Leading efforts to educate and build a systems-driven culture that focuses us on what will produce results rather than exclusively the results. Performance management - Creating a performance-driven culture that attracts, retains and rewards phenomenal people. M&A integration - Integrating and realizing the value of acquired companies or technologies.

Head of Client Success

Onna
Greater NYC Area
3 weeks ago
+13
We’re looking for a Head of Client Success to lead our World-class team. This position will be responsible for defining and executing the success coverage model, defining specialization, driving client success outcomes, optimizing the client lifecycle, and measuring and enhancing effectiveness. The Head of Success will also own and iterate on the existing playbook and manage key strategic accounts.

Head of MHP Acquisition

Quartet Health
Greater NYC Area
3 weeks ago
+47
This position will develop and implement strategy to scale mental health provider acquisition. Managing a team of Inside Sales representatives as well as in-market recruiters to target, engage and onboard provider prospects in each market to meet the needs of the customer/patient population. This role, supported by cross functional partners, will develop tools, metrics and best practices for provider outreach. Responsible for day to day management and skill development of all team members. 

Property Manager

Venn
6 months ago
+31
Ensure proper maintenance and security for all properties. Develop and enforce building requirements and house rules, review security footage and issue fines to violators as needed. Respond to emergencies 24/7 and coordinate resolution. Be the main point of contact for residents, providing excellent customer service by responding to resident service requests in a timely manner and resolving complaints. Develop building maintenance schedules, and obtain proposals for testing and code compliance as required by NYC city agencies. Coordinate move-ins, site visits by vendors, and obtain insurance documents prior to work being scheduled. Work with accounting department to establish projected budgets, overhead costs, collect rent, and apply additional fees and fines as needed. Work with Staff to inspect vacant units and complete repairs.

Director of Compliance

Covera Health
Greater NYC Area
6 months ago
+18
We are looking for a talented Director of Compliance to join us in our commitment to improve the quality of care for patients in every community across the nation. The Director of Compliance will be responsible for researching, developing, implementing, and overseeing all aspects of Covera Health’s Compliance Program, including, but not limited to: ensuring continued HIPAA privacy and security compliance; ensuring continued SOC2 compliance; leading new compliance initiatives (e.g. HITRUST); overseeing organizational policies and procedures; directly implementing associated processes adhering to such policies and procedures; conducting ongoing training and education; managing, reporting, and investigating any compliance matters that arise; monitoring and auditing to identify and reduce violations; and driving a culture of compliance company wide.

Director of Operations (Provider Partnerships)

Covera Health
Greater NYC Area
6 months ago
+18
As the Director of Operations (Provider Partnerships), you will drive operational improvement and scalability projects for our Provider Partnerships team. You’ll be a leader within the Provider Partnership operations team who understands the details of how operations work today and what needs to change to enable mature growth. As our program evolves and grows, you will lead the impact assessment and change management for our team. You will live and breathe operational efficiency, reporting and provider experience. 

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