NYC Tech Jobs and Startup Jobs

15

Customer Success Manager

Sisense
Greater NYC Area
1 day ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quartely business reviews, account documentation, reference management and account planning sessions Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units.

Director of Infrastructure

CB Insights
Greater NYC Area
1 day ago
+24
As Director of Infrastructure at CB Insights you set the strategy and execute with your team and the rest of the engineering organization towards a mission of enabling rapid software development through a robust and secure infrastructure, following DevOps best practices with 100% automation as the goal. As owner of our infrastructure you will own platform reliability and incident management of our client facing SaaS application. As owner of IT you will manage all 3rd party software, tools and devices used in the organization as well as budget.

Customer Success Manager

VP, IT Infrastructure & Security

Crossix
Greater NYC Area
5 days ago
Reporting to the EVP, CFO of Crossix, the VP of IT Infrastructure & Security sets the vision, strategy, and leadership for the Company’s Information Technology team. Our team works with multiple stakeholders to significantly improve operational processes and ensure security throughout Crossix's underlying infrastructure. This role ensures delivery of a scalable, high-performing, and highly reliable IT infrastructure across the enterprise through the establishment of metrics, key performance indicators (KPIs), and service-level agreements (SLAs), and is responsible for planning, overseeing, implementing, and maintaining our HITRUST certification for the company. The successful candidate will manage and mentor a team of IT resources (FTEs and contractors) and several initiatives, providing technical expertise. This role will be based out of Crossix’s office in New York City.

Client Manager, Customer Success

Quartet Health
Greater NYC Area
6 days ago
+32
The Client Manager is a trusted partner and point of contact for Quartet’s clients, reporting into the Senior Client Executive and partnering closely with internal Quartet teams, client operations, and client leadership to deliver operational excellence, manage day-to-day client interactions and operations, and identify and address areas of improvement to support Quartet’s ability to consistently deliver value. The Client Manager will be responsible for owning the operational and relationship components of one or more partnerships.  Client Managers are highly organized and accountable client leads, who are able to project manage operational initiatives while building trusted relationships externally and collaborating to draw from the vast expertise of Quartet’s internal teams. The Client Manager adds value by ensuring that Quartet strives to solve large and long-term client business problems, doing so by strategically engaging with the client beyond immediate requests.

Head of Value Consulting

Collibra
Greater NYC Area
1 week ago
+34
The Value Consulting team will help our customers transform their organizations through a Data Intelligence capability by collaboratively developing investment justifications for the Collibra platform, aligning our platform capabilities to business outcomes and strategic imperatives and building business cases. Successful Value Consultants will provide thought leadership, strategic delivery advice and expert consultation to support customer innovation and value creation. This is a critical leadership role within our organization to build a new team to help grow sales pipeline and secure license revenue whilst maintaining our thought leadership position. 

Director, Enterprise Deal Desk

Head of Workplace & Real Estate, North America

Customer Advisory Director

Head of Compliance

Sr, Manager, Customer Advisory Management

Load 2 more jobs6 jobs at Collibra

Senior Manager of DSP Operations

Dailymotion
Greater NYC Area
1 week ago
+28
We are looking for a Senior Manager of DSP Operations to strengthen Dailymotion Operations Team. They will be responsible of technical ad expertise to execute and deliver DSP spends managed by Partnership team through their integration with Dailymotion SSP. Reporting to the Director of Media Marketplace Operations, the Senior Manager of DSP Operations will work closely with Partnership team, Product & Ad Tech Engineers and Trading & Marketplace teams.

Associate Director, Building Control Technologies

Sidewalk Labs
Greater NYC Area
1 week ago
+37
We are looking for an Associate Director who is both a Building Management Systems (BMS) and controls expert to be the expert lead for our building automation workstream. For the foreseeable future, your primary responsibility will be initiating and advancing the five to ten pilots focused on commercial tenant space and home controls which we have initiated. Our goal is to develop a Minimum Viable Product that deliver a predictable utility bill through comprehensive device and equipment management.

Operations Associate

Kepler Fi
Greater NYC Area
1 week ago
+22
We are looking for an Operations Associate to take on a broad but critical role in supporting our operational processes across HR, Finance, and Operations. You’ll wear many different hats and tackle a wide array of challenges across these functions as we grow and build our team. This role requires focus, organization, and a self-starting attitude with the ability to execute at a high level. This opportunity provides great exposure to building a company and team from the ground up and play a significant role in shaping its success.

Chief of Staff

Pillar Technologies
Greater NYC Area
1 week ago
We are looking for a CoS who can upward manage and help teach the CEO how to utilize the assistance.  A successful CoS must be outgoing, confident and will have great interpersonal skills and a sense of humor to work in a fun and fast paced office. The CoS also must be highly motivated, able to work under self-direction and as part of a busy team, highly organized, reliable, able to meet deadlines and have excellent written and verbal communication skills.

Provider Contract Executive

Covera Health
Greater NYC Area
1 week ago
+18
We are looking for a talented Provider Contract Executive (Network Development) to join us in our commitment to improve the quality of care for patients in every community across the nation. As a Provider Account Executive at Covera Health, you will develop and establish contractual relationships with providers, guiding them through the partnership process and spreading our vision of quality care. 

Business Operations Manager

Simon Data
Greater NYC Area
1 week ago
+27
Create and implement our pricing strategy. Assess new growth and engagement opportunities. Partner on key client initiatives. Formulate and test engagement strategies (e.g. QBRs, upsell strategy). Board/investor materials. Shape our Business Intelligence function. Create infrastructure across the org that will sustain our growth.

Client Solutions Manager

Simon Data
Greater NYC Area
2 weeks ago
+27
The Client Solutions Manager (CSM) role is all about making sure our clients - high growth venture-backed companies and leading enterprise brands - get as much value out of our platform and services as possible. CSMs are responsible for developing deep, trusted-advisor relationships as they work with clients across every phase of the client lifecycle from integration and onboarding, to campaign ideation, launch, and iteration, to partnership review and contract renewal.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
2 weeks ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Global Events Manager

Braze
Greater NYC Area
3 weeks ago
+32
Braze is looking for an event expert and brand strategist to deliver brilliant and engaging “Braze Experiences” in a B2B construct. From signature owned events, to global conference sponsorship integrations you will be responsible for ensuring consistency of brand experience and messaging, with the ultimate goal of bringing new prospects into our world and deepening our relationships with existing clients and partners.

Senior Director of Medical Affairs

Covera Health
Greater NYC Area
3 weeks ago
+18
Covera Health’s Senior Director of Medical Affairs will be responsible for leading medical affairs strategy and execution. The person in the role will lead strategic communication with Covera Health’s target provider audiences and delivering insights back into product development to support Covera Health’s clinical and commercial goals. The company’s target audiences include key opinion leaders (KOLs) in radiology and healthcare policy, and the providers within Covera Health’s network of excellence. This position reports to the CEO.

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