NYC Tech Jobs and Startup Jobs

41

Medical Director (Snr, Clinical Development)

TrialSpark
Greater NYC Area
21 hours ago
+20
This is a key role in the growth of our Medical Team. You will be responsible for providing medical and clinical support to our Clinical Operations and Medical teams, play a key role in drafting protocol for studies, helping with key study design decisions and acting as the Medical Monitor for active studies. You will also actively partner with our Sales team to ensure we continue to maintain a scientific commercial strategy. Your ability to understand and navigate the complexities of healthcare data and clinical trials will be essential to your success and the success of TrialSpark. 

Hub Operations Director

Cityblock Health
Greater NYC Area
23 hours ago
+35
As an Operations Director, you will serve as the business leader for your market, which includes our Crown Heights Health Hub and our new Hub in East New York (coming soon!). Reporting to the Brooklyn General Manager, the Operations Director will play an integral role in operationalizing Cityblock’s care model in the clinic practice setting and out in the community. The key function of your job is to partner with the team members and leaders in your area to develop processes and systems / infrastructure, and, most importantly, support the caregivers that provide direct services to Cityblock’s members through our innovative care model. With this in mind, you will:

Senior Manager of Customer Success

Amplicare
Greater NYC Area
1 day ago
+15
You have a deep passion for Customer Success and have a track record that shows your ability to move the needle in reducing churn, improving B2B SaaS platform customer engagement, and identifying account expansion opportunities. You have instituted the meticulous tracking of churn/retention rates, net promoter scores, customer effort scores, customer health scores, or similar metrics. Your strengths lie in hiring world-class team members, on-boarding, coaching, training, establishing quality customer communications (verbal and written) with consistency across team members, motivating, fostering an above-and-beyond team spirit, and retaining A+ team players. You have experience in organizing team members to service different types of customers well and profitably. You are strong in logic and are inquisitive and resourceful in uncovering customer behavior that are indicative of at-risk or expansion opportunities. You pride yourself as an extremely hard worker who leads from the front and by example, thinks innovatively to problem-solve and does what it takes to succeed. You are able to impart your energy and commitment to your team members. And, you embrace Amplicare’s mission to help patients by empowering healthcare providers such as pharmacists!

Director, Strategic Operations

Tempus
Greater NYC Area
2 days ago
+13
Manage core data partners, working closely with internal and external stakeholders to ensure continuous alignment and attainment of all contracted milestones. Work closely with cross-functional teams to support end-to-end process from data receipt to export. Lead interdisciplinary teams to deliver health economics and outcomes analysis projects to research partners. Engage extensively with industry partners to understand research needs, develop project specifications, define trial cohorts, and actively manage project execution. Bring the voice of the customer to internal discussions. Partner with Tempus data science teams to analyze clinical data and determine key outcomes and endpoints.

Director of New Ventures

Redesign Health
Greater NYC Area
2 days ago
+15
Redesign Health is looking for a Director of New Ventures. Working with our Head of New Ventures, you will be involved in all steps of Redesign’s ideation, research, prototyping, and launch process. The goal of this role will be to diligence and co-found the next generation of great healthcare companies. Key components of the job will include ideation, completing industry research, creating business plans, prototyping and testing, developing go-to-market strategies, building founding teams, and early-stage operationalization of new ventures. You will work closely with Redesign’s functional area heads across product, technology, marketing, finance, accounting, and legal as you evaluate and launch new businesses. This position will report to the Head of New Ventures at our NYC headquarters.

Vice President, Corporate Wellness

Peloton
Greater NYC Area
2 days ago
+27
This leader will identify and build the company’s approach and business opportunity within the exploding corporate health and wellness market. The ideal candidate is a GM-style manager with deep experience in strategy, sales and channel development, as well as product, partnerships and analysis. They will focus on creating revenue-driving relationships with employers, benefits providers and health systems. This senior leader is as comfortable serving as an individual contributor as building and leading a team. 

Senior Manager, ODM

Global AV Manager

Director, Sourcing

Director, Logistics

Senior Manager, Reverse Logistics

Director, Enterprise Operations

Senior Manager- Supply Chain Systems

Strategic Sourcing Manager- Mechanical

Load 5 more jobs9 jobs at Peloton

Publisher Account Manager

DeepIntent
Greater NYC Area
3 days ago
+19
• Manage all day-to-day operations associated with publisher partners, with an emphasis on healthcare publishers. • Build solid customer relationships and serve as point person for both business and technical inquiries. • Manage the deployment and onboarding of new clients. • Maintain, develop and grow existing publisher partner relationships. • Train clients on the platform, encourage the adoption of new features and provide feedback internally on client needs.

Director, Commercial Strategy

Zocdoc
Greater NYC Area
3 days ago
+30
Partner with Sales and Company leadership to drive sales initiatives while supporting Enterprise and Inside Sales, Account Management, and Customer Success teams. Lead the effort to improve sales lead enrichment, pipeline management, forecasting, analytics, and innovation functions. Support the development of tools and dashboards that provide critical sales reporting to both team members and leadership. Partner with under-performing units to diagnose, problem solve, and oversee the implementation of measures to ensure targets are met. Become a subject matter expert for all things Sales, Account Management, and Customer Success at Zocdoc to serve as a resource for team and Company leadership. Support teams such as Business Operations, Finance, Product, and Product Marketing by serving as a knowledge center for the Sales team. Shape and build Operations & Enablement team as needs arise by creating business cases and identifying Sales support needs. Report to leadership on progress across initiatives, forecasts, metrics, and key focus areas of the business.

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
4 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Head of Customer Success

Resy
Greater NYC Area
6 days ago
+33
Lead and mentor a group of managers across the Restaurant Success organization disciplines. Own the Go-To-Marketing strategy for the post-sale customer journey. Work cross-functionally with Product, Sales, and American Express leadership. Represent Resy externally to our restaurant partners and the industry. Deliver results: churn optimization, customer satisfaction, product engagement, Restaurant Success employee happiness.

Product Manager, Spotlight Non-Regulatory (Various…

Flatiron Health
Greater NYC Area
6 days ago
+37
In this role, you'll work with the Research Operations team to partner with Flatiron Life Science Partnerships team and clients to scope new projects using Flatiron’s proprietary RWE data and analytics platform. Reporting to our Senior Manager of Real World Evidence Operations, you'll be responsible for scoping, owning project plans, and delivering these projects end-to-end to ensure on-time delivery of high quality data and analytics output. You will engage with clients throughout the projects and ensure successful project delivery and client satisfaction. In addition, you'll also:

Product Manager, Spotlight Regulatory (Various Levels)

Associate Clinical Director (NP or PA)

Head of Regulatory Projects, Quantitative Science

Engagement Manager

Associate/Manager, Strategic Operations

Load 2 more jobs6 jobs at Flatiron Health

Head of Customer Success

Eden Health
Greater NYC Area
1 week ago
+32
Eden Health is looking for a high-energy and innately driven customer success professional to be an integral leader of a growing account management and customer success team. You will lead a team of account managers to serve our customer base - showcasing the value of Eden’s services, reviewing contract performance, and handling customer requests. You and your team will work closely with HR and finance stakeholders to understand their business objectives and act as their trusted point of contact. You’ll also work cross-functionally with internal teams to help align our product roadmap and marketing materials with customer feedback. You will develop new account management and customer engagement strategies, and support new customer bases with dedicated account management including our commercial real estate partners. You will have significant autonomy and accountability in ensuring the successful servicing of our customers with significant upside potential tied to net revenue retention. You will be expected to understand our market, find creative ways to engage our customers and their employees, continually refine our customer success and account management playbooks, and amplify our value proposition to our customers. We want people who will go above and beyond to find opportunities for Eden Health to deepen its relationship with our customers. This role reports to the VP of Growth and Partnerships.

VP Global Customer Success

Collibra
Greater NYC Area
1 week ago
+39
Reporting into our Chief Customer Officer, the Vice President of Global Customer Success will be responsible for leading our Customer Advisory Team. This includes scaling a team comprised of Customer Advisory Managers (CAMs) around the globe. As the leader of the Customer Success organization the goal of VP of Global Customer Success is to increase software value realization, retention, adoption and business expansion in our accounts. Given our subscription business model, this role is absolutely vital to our long-term success.

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Sr. Manager, Content, Business & Operations

Snap Inc.
Greater NYC Area
1 week ago
+48
We’re looking for a Senior Manager, Content Business and Operations to join Snap! As a member of the Content Business and Operations team, working from our New York office, you will help drive a team that sets our content partner strategy, develops meaningful insights and analytics on partner performance, manages our partner operations scale-up and supports the overall health of Snapchat’s content ecosystem. You will work closely with internal teams including Strategic Partner Management, Business Affairs and Programming, as well as key external partners. Your working knowledge of the content business landscape as well as digital advertising and monetization businesses will help Snap ensure that it remains a leader in the content space and remains a premiere destination for our partners.

Head of Client Success, B4B

Betterment
Greater NYC Area
1 week ago
+46
Develop the strategy and plan for the Relationship Management team, including gaining stakeholder buy-in to formalize process and improvement. Guide overall client on-boarding implementation of plans to ensure 100% happiness across assigned book of business. Partner daily with various internal teams to collaborate on the resolution of complex customer problems and issues. Serve as the escalation point for all client issues, and when necessary, coordinate with Legal. Build account plans to assist plan sponsor in achieving strong plan participation rate and actively support these efforts. Act as Betterment representative for 401(k) committees, providing critical insights and perspective to plan sponsors. Build strong relationships with Sales stakeholders to improve client handoff and support for top tier relationships. Assist Sales and Product Management teams in the development of client and industry profiles.

VP, Data Solutions & Customer Success

Yieldmo
Greater NYC Area
1 week ago
+33
We’re looking for an analytics & operations rock star who can own driving our attention analytics product. As the VP of Data Solutions you own getting the most out of Yieldmo’s massive data set to bring the right products to market for publishers, brands and agencies. You will bring the voice of the customer and a deep knowledge of marketing analytics to bear in bringing the most relevant analytics product to market. the VP of data solutions is a strategic partner to our clients by listening to their needs, evangelizing for those needs inside the organization and delivering exceptional customer experiences to make and keep happy clients for all of Yieldmo’s offerings. As an internal champion of the Attention Analytics product, the VP of data solutions will orchestrate cross-functional efforts between marketing, sales, product and tech to deliver market leading products.

Founding Chief of Staff

Redesign Health
Greater NYC Area
1 week ago
+15
Redesign Health is looking for a Founding Chief of Staff for one of its new ventures. In this role, you will initially work with a member of our new ventures team and then directly with the founding team of the business. The Founding Chief of Staff will play a critical role in bringing this venture into existence. First, in collaboration with the Director of New Ventures on the project, you will support the operational and legal activities required for initial business formation and craft the pitch materials and messaging to present to founding team candidates. You will then collaborate with our talent team to identify, interview, and assess applicants. Finally, you will transition to join the founding team as a value-added member reporting to the CEO.

Chief Operating Officer

Yieldmo
Greater NYC Area
1 week ago
+33
As Chief Operating Officer, you will lead and manage the cross functional teams responsible for platform efficiency, tech-operations workflow and operational excellence. In this high-profile role, you will drive the reorganization of teams, processes, workflows that will deliver reliable, scalable output in an evolving ecosystem processing real-time, high volume transactions and data sets. The ideal profile is a veteran technologist with strong business acumen with a passion for analytical problems and process driven execution.

Operations Principal

Via
Greater NYC Area
1 week ago
+14
Develop and implement a detailed plan for Via’s expansion within New York. Coordinate with Associates to ensure smooth operation of Via’s game-changing service. Devise and implement innovative strategies to source, onboard and manage Via Driver Partners. Oversee complex fleet-management logistics, powered by Via’s proprietary technology tools. Tirelessly work to scale operational processes and systems to drive rapid growth.

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