NYC Tech Jobs and Startup Jobs

44

Sr. Customer Success Manager - US

Centrical
Greater NYC Area
3 days ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value.

Customer Success Manager US

Centrical
Greater NYC Area
3 days ago
+17
At Centrical, there is nothing more important than the success of our customers. In the Customer Success Group, our trusted experts help our customers to accelerate adoption, engagement, and performance of their most valuable asset, their people. In collaboration with Sales, Technology & Product, and our Partner community, we bring the full power of Centrical resources to bear to help customers achieve dramatic and sustainable business value. 

Senior Manager, Care Delivery Services

Cityblock Health
Greater NYC Area
3 days ago
+35
In this role, you will support Cityblock in successfully implementing large projects and your responsibilities, among others, will include work stream and project management, work plan design, workgroup facilitation, and stakeholder engagement. The focus of these projects will span the entire organization, from new market launch to new clinical programs development to core operations performance improvement. It is an opportunity to learn the Cityblock operating model from the ground up and contribute to building a leading clinical model that delivers excellent health outcomes and high quality and lower cost.

Event Manager

Simon Data
Greater NYC Area
4 days ago
+37
Simon Data is looking for an Event Manager to lead all of our industry and proprietary events. You will collaborate with our internal teams on event production and client experience to elevate the Simon brand. This includes securing venues, handling budgets, promoting events through appropriate channels, serving as an industry expert by highlighting and securing our presence at meaningful conference/trade shows throughout the year, managing vendors, providing on-site coordination and problem solving any issues along the way!

VP of Customer Success

Reonomy
Greater NYC Area
5 days ago
+42
Develop, coach and scale a team of client success partners and managers to ensure that all customers are addressed with best-in-class support. Optimize team performance utilizing key metrics and coaching methods. Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention . Design best practices and procedures that support a top notch customer experience for our clients, including onboarding experience and capturing product feedback. Identify improvements of current processes and tooling to promote team efficiency. Drive revenue growth by identifying upsell opportunities and reducing churn.

Director, Enterprise Adoption Services

Collibra
Greater NYC Area
6 days ago
+38
Partner closely with the Senior Leadership Team to successfully achieve sales objectives. Design and implement long-term strategy for the function including establishing clear processes, best practices and performance standards as well as go-to market offerings for Advisory Services. Develop talented individuals who can act as strategic advisors and reframe the client’s complex business questions into simple tasks they can easily solve through Collibra’s solutions.

Business Operations and Strategy Manager

Reonomy
Greater NYC Area
6 days ago
+42
Reonomy is growing quickly and is looking for an awesome Business Operations Manager. As we built out our Operations team, we're looking for you to focus on the important, not just the urgent. As the first hire on the Business Operations team reporting to the VP of Operations, you will take on mission critical projects, help drive critical business decisions, and own high impact projects supporting all parts of our business. To succeed in this role, you should be personable, highly motivated, love working with others, a problem solver and exceptionally good at managing multiple projects! We value growth, ownership and curiosity, if you embody these qualities, then it's time for you to join our Biz Ops team!

Finance and Operations Manager

Imagen Technologies
Greater NYC Area
1 week ago
+23
Assessing, contracting with, onboarding and managing vendors ranging from lawyers and investment managers to landlords and cleaning staff, often without supervision.. Working with internal business leaders and subject matter experts (including in AI scientists, engineers, and radiologists) to accomplish their various business and legal goals. Designing the tools and processes to support the disparate needs of the company, from budgeting to HIPAA compliance.

Director, Growth

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy.

Director, Client Success

Narrativ
Greater NYC Area
1 week ago
+20
Narrativ is looking to hire a passionate, results-oriented Growth Director to manage and grow our merchant partnerships. This is a unique opportunity to have a fundamental impact on the success of a rapidly growing startup. In this role, you will lead and mentor a team of Growth Managers (serve as Player - Coach) to grow key accounts and acquire new clients for the platform, as well as work to operationalize our go to market strategy. You’ll be on the cutting edge of performance marketing as Narrativ is fundamentally opening a new acquisition channel for omni-channel retailers and new revenue stream for publishers. We operate at massive scale- your work will directly influence millions of dollars of revenue for some of the most well-known companies in the industry. 

Director, Information Security

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Greater NYC Area
1 week ago
+49
We’re looking for a Director of Information Security to cultivate a culture of shared cyber risk ownership, ensuring the confidentiality, integrity, and availability of all corporate assets. The ideal candidate will bring expertise in all things security to our team. This is a strategic role that will be responsible for our information security policies and practices, governance and reporting, training and awareness, vulnerability and risk assessment and remediation, and business continuity.

Enterprise Customer Success Manager

Sisense
Greater NYC Area
1 week ago
+17
Manage the post-sales relationship for accounts by serving as the primary client contact and advocate for day to day and escalated issues and request. Establish and maintain customer satisfaction across accounts through account planning, proactive client communications, issue remediation and containment and performance measurement. Protect existing revenue streams, identify and neutralize competitive threats. Actively farm existing account base to identify new solutions or service opportunities and provide valuable account information and insight to support sales. Build and execute an account specific relationship framework inclusive of regularly scheduled status calls, quarterly business reviews, account documentation, reference management and account planning sessions. Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met and measure the value of the solution to their organizations. Coordinate activities and provide leadership on directions of key projects, initiatives and issues across internal business units. Conduct regular briefings on account status to senior management and other internal stakeholders.

Director, Corporate Communications

Flatiron Health
Greater NYC Area
1 week ago
+37
In this role, you'll work with the Brand & Corporate Communications team to accomplish our mission to improve lives by learning from the experience of every cancer patient. Reporting to the Senior Director, Brand & Corporate Communications, you'll build our growing brand and reputation by shaping our story and sharing it with our diverse audiences in oncology. You’ll develop strong relationships with the journalists and analysts who cover the ever-changing landscapes of cancer research, healthcare, and technology.

Abstraction Quality Operations Manager

Manager, Real World Evidence Operations

Director, Patient Safety Programs

Manager / Senior Manager, Patient Safety Programs

Manager/Senior Manager, Real World Evidence Operations, Regulatory

Engagement Manager

Director, Unstructured Data Processing Operations

Customer Support Manager

Associate Clinical Director (NP or PA)

Load 6 more jobs10 jobs at Flatiron Health

Director, Strategic Operations

Tempus
Greater NYC Area
1 week ago
+13
Manage core data partners, working closely with internal and external stakeholders to ensure continuous alignment and attainment of all contracted milestones. Work closely with cross-functional teams to support end-to-end process from data receipt to export. Lead interdisciplinary teams to deliver health economics and outcomes analysis projects to research partners. Engage extensively with industry partners to understand research needs, develop project specifications, define trial cohorts, and actively manage project execution. Bring the voice of the customer to internal discussions. Partner with Tempus data science teams to analyze clinical data and determine key outcomes and endpoints.

Senior Manager, Patient Experience

TrialSpark
Greater NYC Area
1 week ago
+20
As the Senior Manager of Patient Experience, you will be responsible for building and leading our Patient Experience team. You will partner with leaders from across the company including Product, Medical, Data and Marketing to test, implement and ultimately drive conversion of patients from leads right the way through to completion of a study. 

Head of Network

TrialSpark
Greater NYC Area
1 week ago
+20
As the Head of Network at TrialSpark, you will be responsible for driving the strategy, growth, and management of the TrialSpark Clinical Trial Site Network. A core part of your role will be building an organization to scale and implement our site model globally, including the team responsible for launching TrialSpark’s operations in new markets. You will also oversee all ongoing operations of the network, including site onboarding and setup, as well as the engagement and satisfaction of our physicians. Examples of specific responsibilities include:

Director of Network Development Strategy

Covera Health
Greater NYC Area
1 week ago
+18
As our Director of Network Development Strategy, you will be the primary lead in identifying, building and securing strategic partnerships with physician practices and health systems that provide radiology/imaging services. This includes setting priorities by identifying market needs, analyzing and developing partnership models, and engaging providers in contracting discussions. You will set strategic direction, lay out a clear implementation plan for execution, be responsible for providing direction to your team, and collaborate across the business to align with all of our ongoing Covera Health efforts. 

Regional General Manager

Candid™
Greater NYC Area
1 week ago
+29
As Candid™’s leader in each region, the Regional General Manager is responsible for the launch, development, and sustainable growth of our business and teams. You will launch our studios in each market, help recruit, and train (via relevant studio managers) the teams to operate them, manage P&L, and hit key market performance targets. You’ll partner cross-functionally throughout the organization across design, engineering, research, product, studios, support and more. You will also partner with key outside stakeholders and bridge the gap between the city, regional, and HQ teams. To succeed in the role, you must be highly analytical, creative, and a strong people person who has experience managing large teams. You must be adept at identifying clever, cost-effective ways to acquire customers while also moving fast to improve operations, customer experience, and conversion rates. We believe in solving local problems with local solutions, so understanding your market and delivering custom messages is critical to success. You'll report directly to our Chief Growth Officer.

MBA Intern, Acting Chief of Staff

Healthify
Greater NYC Area
1 week ago
+42
Description We’re looking for an MBA Intern to join us for 9 - 12 weeks this summer (beginning in May or June 2020) in our New York City office. This is a paid opportunity. In this role, you will complete projects that deal with strategic business initiatives and gain exposure to top management within multiple functional areas. You should apply if you are excited about getting real in-depth exposure to the strategic planning process at a growing

Manager of Clinical Operations

Imagen Technologies
Greater NYC Area
2 weeks ago
+23
Our Medical Team is at the nexus of our organization, responsible for soliciting clinical expertise from our world-class team of physicians and working directly with our Product Team and AI Team to integrate that expertise into the tools and algorithms that predict everything from bone fractures to tumors. Our work revolutionizes medicine by working to eliminate diagnostic error. We are looking for a manager to help build and lead this team of world class physicians. This person would oversee one or more physician teams and production lines, managing supply and demand signals, quality, and the approaches to the actual work itself.

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