Client Service Implementation Associate
Imagineer Technology Group
Greater NYC Area
4 months ago
Lead clients through the software on-boarding process from start to finish including initial setup, data migration, training, and support.
Communicate proficiently with C-level financial services executives, marketing and investor relations teams, and other experienced professionals.
Collaborate with many departments (i.e. sales, support and development) located in various offices globally.
Work across multiple platforms to facilitate client & team communication and ensure proper documentation of tasks.
Act as a primary point of contact to handle client requests while also developing and maintaining relationships with our clients.