Greater NYC Area
23 hours ago
As a documentation manager, your work will be collaborative, working across teams to get the right information to create written training resources, some technical, some navigational, and some strategy. This is a player/coach type of role; you will be regularly contributing to our documentation yourself, but also will be expected to think about the structure of how we roll out information, the process by which we collect information, and the technology we use to optimize documentation (single source, dynamic content, interactive API, etc). You'll be writing documentation about our SaaS marketing tool, as well as develop training on how to use it effectively.