Consumer Web Jobs NYC

You will work with other technologists, as well as with each of the company's other departments (marketing, product, sales, engineering, etc.) to draft test plans that satisfy project requirements. Manually test websites, mobile apps and other device driven software using exploratory testing techniques. Act as the team leader of 3 manual testers based in our NYC office and report back to the QA manager based in Israel. Operate in a self-directed, fast-paced start-up environment, while working with mentors who encourage and promote growth and development. Provide qualitative and quantitative feedback to the Engineering, Creative, and other teams throughout feature development. Suggest new processes and policies that Engineering and QA can implement to ensure we’re only shipping the best possible product. Work closely with our automation testing team to push through full coverage of our regression test plan.

As the Director of Platform Product, you will play a critical role as we expand our business into new consumer-facing brands that utilize a common technology platform. This platform will deliver delightful and seamless experiences to our end-users while enabling efficient and effective business operations. You will work with our General Managers (GMs), business leads, operations teams, and engineering teams to launch and evolve new business lines or geographic expansion. You will help improve internal tools, and develop new technological infrastructure that supports our vision of launching multiple distinct, innovative consumer brands across the world. You have a passion for bringing people together to drive tangible impact in your next career opportunity. 

Based in New York City, the VP of People Operations will report directly to the CFO and will have overall responsibility for all aspects of human resources across Shapeways which currently includes ~200 employees across offices in Manhattan and Seattle and factories in the Netherlands and Long Island City. The VP of People will be a trusted advisor and key member of the senior leadership team.

We are looking for an experienced Director of Customer Experience to lead our team in our NYC Headquarters. This role would be responsible for ensuring all support and operations functions are. The Director of CX is an expert in devising processes, thinking analytically, and skilled at organizing teams to simultaneously meet current needs and building to scale. This role is perfect for someone who is empathetic, able to see situations from the customer’s perspective, and leads with both humility and a servant leader mindset. We are looking for someone who is an expert at continuously delivering best-in-class experiences at scale and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Paperless Post is seeking an energetic Scrum Master to continue scaling up our Agile framework, further allowing our cross-functional teams to grow their sustainability, predictability and ability to collaborate. The Scrum Master will join the Engineering team and work at the intersection of Engineering, Product and Design. 

We are looking for an experienced VP of Information Security to join our Technology team in our NYC Headquarters. This role would be responsible for building overall security strategy for the company, assessing and implementing best practices, and monitoring KPIs around security goals. We are looking for someone who is both a strategic leader and hands-on at implementation, who wants to bring their talents into a “for purpose” space. In this role, we expect you to lead by example. We are looking for an individual to implement, guide and teach employees about security best practices in a cloud environment. Security is an important part of how we destigmatize mental health, and we are looking for a partner who wants to build To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

Paperless Post is seeking a Senior Director of Brand Marketing & Creative to join our expanding Growth division. In this role you will be responsible for all communication and positioning with our 100M+ users across all touchpoints - on site, in email, paid marketing and social media. Leading a team of creatives including Brand Designers, Copywriters and an Editorial Director, your role will be to help your team translate marketing briefs into compelling launches and campaigns that engage consumers, drive conversion and meet business goals while reinforcing our brand position across all potential customer acquisition and retention channels.

Paperless Post is seeking an exceptional iOS developer to join our mobile team. In this role you will help us shape, design, and build the Paperless Post experience for iPhone and iPad. We have a hybrid mobile app using Objective-C, Swift, and React Native. If you’re obsessed with mobile application development and am not afraid to dig into new technologies, this is the place for you.

You will work with engineering teams to improve how we design, develop, deliver, and evolve our services, to improve their availability, scalability, and performance. Once services are live, you will maintain them by measuring and monitoring their availability, performance, and overall health. Together with your team, you will share on-call duties and be an escalation contact for service incidents. When availability or performance incidents occur, you will provide technical leadership and lead blameless postmortems. You will proactively design efficient processes and automate tedious tasks. Our client’s confidentiality is critical, so you will relentlessly build and evolved systems using the best practices.

We are looking for a Business and Strategy Analyst to join our Analytics and Data Science team in our NYC Headquarters to drive our consumer subscription business to the next level. The ideal candidate has strong business acumen, experience working for a subscription business, ability to identify, query, and analyze the relevant data, choose metrics and develop models that drive critical business decisions, and wants to bring these talents into a “for purpose” space. The person filling this role will join a growing team of analysts responsible for exploring all aspects of Talkspace’s data to understand customer acquisition, engagement, and retention and driving initiatives that support growth.

At Talkspace, we’re looking for a Senior Machine Learning engineer to help drive growth by finding new ways to identify those who can benefit from convenient and affordable behavioral health care. The person filling this role will be responsible for improving our user acquisition efficiency by developing algorithms and heuristics that analyze our data to optimize our targeted advertising. We are looking for an innovator with experience building machine learning-based systems in the marketing domain and who wants to drive the entire process: working with marketers to define requirements, feature engineering and model development for lifetime value modeling, budget allocation, and bid optimization, and implementation of an end-to-end marketing automation system.

Atoms is looking for a Senior Copywriter to join our growing team, who will be reporting to our CEO. You are a creative at heart and live for storytelling through copy and art. You will be a critical member of the Atoms team, driving the narrative across all marketing projects. The Copywriter thrives in a collaborative environment and will work cross-functionally with other Creative partners, Brand, CX, People, and other teams. This is an incredible opportunity to help our team shape the Atoms' voice and evolving brand.

Atoms is looking for a Senior Graphic Designer to join our team. Storytelling is in your DNA, you can flawlessly create a compelling narrative across various visual mediums. The ideal designer is obsessed with clean/crisp execution and has strong typography and illustration skills. Your expectations are high, and you come in with a strong passion to continue elevating our brand and design aesthetic. This hire thrives in a collaborative environment and is excited work cross-functionally with other partners, Brand, CX, People, and other teams. You are an original and conceptual thinker with a discerning eye for taste and individuality.

Atoms is looking for a Senior Shoe Designer to join our incredible team in Brooklyn. As our first in-house designer, you will iterate on our current design philosophy and push the Atoms' aesthetic by evolving our design narrative. The ideal candidate has the capability to lead and collaborate, has a stellar design background, and obsesses about flawless execution. Your contributions will have a significant impact on the future of Atoms.

We are looking for a Senior Full Stack Engineer to join our growing team. You have experience building web applications and a passion for owning some architectural decisions as well. You have the ability to adapt quickly and a desire to learn about all functions of the business, from shoe design to web design. Your work will have a great impact on the brand, marketing, finance, supply chain, and the customer’s experience. This is a remarkable opportunity to help shape the engineering team and our growing brand.

Head of Growth will own and lead the growth strategy and all of the marketing channels including performance marketing, email strategy, conversion funnel, and landing page optimization. You will oversee and collaborate with our team to build impactful campaigns and will report directly to the COO. This leader will build a world class marketing team driven by creativity and efficiency. You will be charged with identifying appropriate growth channels and scaling (i.e. online advertising, affiliate programs, product funnel optimization, etc). The ideal hire is obsessed with data and continuously experimenting. Your work will have a great impact on the brand, marketing, and customer experience. This is a remarkable opportunity to help shape Atoms’ growing team and evolving brand.

3-5 years of professional Industrial Design experience. Knowledge of best practices for SLA/FDM 3D printing, foam and other sculpting-based modeling. Proficient necessary to use tools such as SolidWorks, Keyshot, Fusion 360, Rhino and Adobe Creative Suite. High proficiency at communicating concepts through sketching, prototyping and model making. Ability to research and deduce user experience challenges and think of creative design solutions to solve them. A collaborative and humble personality that can make other people's work even better. Demonstrated creative problem-solving mindset in prior design projects/roles. Strong hand-sketching or other concept development techniques. Experience working with multiple disciplines and leadership or support role in the ideation or creation of concepts and research. Proven demonstration of your intellectual curiosity and proactivity in past work. Love for art and shoes (affinity for chai is a huge plus in this office!).

Atoms is looking to hire a Data Analyst for a varying set of business needs across the company. You are a data nerd at heart, and passionate about solving some of the team’s most complex analytic challenges. As the first in-house Data Analyst, you will foster a data driven culture at Atoms. The ideal hire is obsessed with data and continuously experimenting, and has a strong understanding of business and statistical analytics. You are resourceful, creative, efficient, and have a keen eye for leveraging data insights to help our teams make more insightful decisions for the business. This role initially reports to the COO, and will interface with Operations, Marketing, Engineering and Finance.

Atoms is looking for an agile Email Marketing Manager that will effectively lead the expansion of our CRM initiatives. The Email Marketing Manger is a self-motivated and inventive marketer that focuses on leveraging consumer insights to build targeted email campaigns. The ideal candidate thrives in a small, multi-faceted team and will collaborate closely with our Creative, Design, and Engineering teams. You will drive various acquisition and reactivation strategies including batched, triggered, and transactional email campaigns.

Atoms is looking for a Customer Experience associate to join our growing team, who will be reporting to our Head of Operations. You love to make people happy and drive all touch points with the customer first mindset. You will be a critical member of the Atoms team, driving the dialogue with the Atoms community and supporting our customer through every step of the journey. The ideal hire is a self-starter, service-oriented, takes pride in their work product, and cares deeply about every touch point our customer experiences with the Atoms' brand. You thrive in a collaborative environment, and will work cross-functionally with Data, Growth/Marketing, Engineering, and other teams to help leverage consumer insights that drive strategic business priorities.