Edtech Jobs NYC

87

Manager of Customer Service

Newsela
Greater NYC Area
20 hours ago
+42
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Sales Researcher

Newsela
Greater NYC Area
1 day ago
+42
As a Sales Researcher you will work across Newsela’s Sales organization to support aggressive growth by researching potential target accounts, identifying grants and conversation opportunities with accounts, and collaborating with Sales Development Reps to build sales pipeline for Inside and Field Sales Reps. You’ll be responsible for identifying key needs and opportunities that ultimately lead to qualified opportunities for our Sales team, who will convert prospects into long-term customers. You will also help manage inbound teacher calls and live chat conversations.

Data Warehouse Developer

Newsela
Greater NYC Area
1 day ago
+42
This is a rare opportunity to make an impact on how Newsela thinks about data during a critical time in the company’s evolution. You will work closely with the Manager of Data Warehouse and other key stakeholders to optimize the most critical enterprise-wide KPIs that drive business growth and engagement. Using cutting-edge cloud technology, your work will combine deep analytics with analysis of user behavior, and will serve as the backbone of business intelligence and decision-making for Sales, Marketing, Product, and Customer Success. These insights will also be leveraged for C-level and Board reporting across Newsela. You will be joining the Data team as it doubles in size over the next year, and will help build the foundation for a product that transforms education through reading engagement. 

Data Engineer

Newsela
Greater NYC Area
1 day ago
+42
This is an exciting opportunity to help build the next generation data warehouse for a mission-based company, growing 50% year over year. As a Senior Data Engineer, you will be part of making insights accessible and timely by working closely with our data modelers to populate our data warehouse and transition it to incremental load processing. In your daily work, you’ll be responsible for optimizing data sourcing and transformation that create an efficient, effective data organization. You will focus on executing the data warehouse strategy to ensure resiliency, fault tolerance, and scalability, while also establishing best practices. You will also take a hands-on approach to collaborating with analysts and business intelligence to optimize the sourcing and consistency of KPIs, which will ultimately drive informed business decisions across the organization.

Senior Software Engineer - Back End - Creator Tool…

Teachable
Greater NYC Area
1 day ago
+38
As a senior member of our technology team you will be responsible for designing and building key components of a system that impacts thousands of creators and millions of students. As our team continues to grow, your experience will be essential in ensuring that we hit our company targets, and continue to improve the supportive engineering culture we already have here. You will help define our roadmap and the best execution strategy to drive the progression of our stack and our team at large.

Frontend Engineer, Data

Teachable
Greater NYC Area
2 days ago
+38
As the Data Team’s first frontend engineer, you will be responsible for building visualizations in d3.js or another visualization library that present data to users throughout the organization in an appealing and easy-to-understand manner. You will follow design guidelines put in place by the Design Team to maintain the look and feel of the Teachable brand. You will also build tools for end users throughout the business to interact with Data Team products and APIs, including designing a user interface for our data warehouse documentation database. You will report to the Data Platform Manager and will implement visualizations and dashboards at the direction of the Lead Data Analyst.

Customer Educator (NYC)

Teachable
Greater NYC Area
2 days ago
+38
Efficiently deliver solutions to customers by email and live chat and drive results by meeting or exceeding individual and team productivity and quality goals. Build encyclopedic knowledge of the functionality and capabilities of the Teachable platform, keeping pace with the continued evolution of our product features and capabilities. Demonstrate strong communication and interpersonal savvy by explaining processes and technical information in a concise and thorough manner, to support diverse customers and teammates. Collaborate and help close the customer feedback loop by reporting/synthesizing feedback to our product and engineering teams.

Sales Development Rep, Schools

Teachers Pay Teachers
Greater NYC Area
2 days ago
+24
The Sales Development Representative (SDR) will play a crucial role in fulfilling TpT’s vision to unlock the collective wisdom of teachers. SDRs will be responsible for direct outreach to school- and district-level administrators via phone and email with the goal of scheduling and facilitating calls with our team. The SDR will research and engage new school accounts, As needed, there may be opportunities to support with the on-boarding of new customers. SDRs will work closely with Account Executives (AEs) by setting phone meetings with qualified leads and potential customers at the school- and district-level. 

VP of Content

Teachers Pay Teachers
Greater NYC Area
2 days ago
+24
As the VP of Content at TpT, your ultimate goal will be to establish TpT as an industry leader in the sale of quality educational content. Primarily, you will build and manage our vast library of teacher-created content, one of the biggest sources of educational content in the world. In partnership with our internal teams and our Teacher-Author community, you will shape how our marketplace of teacher-created educational content is created, evaluated, and consumed. Managing an internal team of researchers and curricular experts, you will research education questions and translate our findings for all stakeholders to that to help us better meet the needs of teachers and principals.

Technical Lead, Search and Recommendations

Teachers Pay Teachers
Greater NYC Area
2 days ago
+24
Writing code, but scaling up your impact through team leadership and technical project management. Mentoring other engineers on the team to improve their skills. Overseeing technical decisions for the team. Managing technical debt and code quality. Monitoring and maintaining the team’s products in production. Collaborating with product stakeholders to scope and refine projects. Working with the team to improve processes and keep things running smoothly.

Growth Marketing Manager

Teachers Pay Teachers
Greater NYC Area
2 days ago
+24
As the Growth Marketing Manager, you leverage your bias for action to directly contribute to the growth of our business by optimizing the performance of our full traffic funnel. As an optimization expert, you’ll partner with a cross-functional team to identify the most promising areas for improvement, create a testing strategy, test your hypotheses, and iterate to success. You should have a strong understanding and hands-on experience with experimentation (A/B testing), personalization, website analytics and the tactics needed to improve user experience and drive increased performance.

QA Engineer

Teachable
Greater NYC Area
2 days ago
+38
Take an ownership of Manual QA efforts in a given area of product. Create comprehensive and well-structured test plans and test cases based on product specifications. Work alongside our product team to analyze design specs and detect potential issues in early stages of developmen. Conduct functional and regression testing. Report defects and testing statuses. Identify test scenarios for automation . Write automated integration tests (Selenium WebDriver, Capybara, Cucumber). Embrace a growth mindset and share a willingness learn new tools and technologies.

Sales Development Rep, Schools (Contract)

Teachers Pay Teachers
Greater NYC Area
3 days ago
+24
The Sales Development Representative (SDR) will play a crucial role in fulfilling TpT’s vision to unlock the collective wisdom of teachers. SDRs will be responsible for direct outreach to school- and district-level administrators via phone and email with the goal of scheduling and facilitating calls with our team. The SDR will research and engage new school accounts, As needed, there may be opportunities to support with the on-boarding of new customers. SDRs will work closely with Account Executives (AEs) by setting phone meetings with qualified leads and potential customers at the school- and district-level. 

Senior Software Engineer - Platform / Infrastructu…

Teachable
Greater NYC Area
4 days ago
+38
(a) Determine which technologies and 3rd party tools should be used to build up our infrastructure, and when to invest in building custom software solutions if 3rd party solutions are not appropriate; (b) Lead a team of engineers in the design and implementation of the aforementioned infrastructure and custom tools and solutions, including translating higher-level goals into discrete tasks and assigning these tasks; (c) Establish system-level goals that ensure the reliability and performance of our web application infrastructure to provide a high quality level of service, and implement automatic fallback and mitigation procedures and strategies to address service degradation.

Software Engineer, Front End – Internal Agency

Teachable
Greater NYC Area
4 days ago
+38
Teachable is looking for a Front End Engineer – Creative Technologist! This unique position will closely collaborate with our visual designer and the marketing team to produce beautiful and engaging web experiences with minimal overhead. In this role, you'll work with our marketing team to engage, educate, and impact thousands of current and future instructors as well as millions of students. You’ll be a core part of our efforts to attract and communicate with the next generation of future online instructors.

Social Media Specialist

Teachable
Greater NYC Area
4 days ago
+38
We’re not looking for someone to simply post content and monitor inbounds, but someone that can work independently and across teams with confidence to develop an effective strategy, create authentic content, and manage a cohesive social roadmap. You’ll be responsible for amplifying our marketing activities, building brand awareness, and helping grow Teachable’s customer base.

Field Marketing Manager, West

Newsela
Greater NYC Area
4 days ago
+42
As the Field Marketing Manager, you are the business strategist and partner to our Sales team. You will serve as the marketing leader of your assigned sales territory(ies) and will create and own the Territory Marketing Plan that ensures your region(s) are achieving business goals. You will own and deliver all region-specific marketing activities in the Territory Marketing Plan, while influencing, orchestrating, and providing visibility to other areas of the overall national Marketing plan that span multiple Sales regions. 

Assessment Associate, K12 Social Studies

Newsela
Greater NYC Area
4 days ago
+42
The Assessment Associate will support the creation of engaging assessments for Newsela content that meet our users’ needs. In this role, you will contribute to the design of assessments, give feedback to freelance contributors on how to build out exceptional assessments, and conduct research and analysis to ensure our assessments are consistent and aligned to best practices. You will also lead the charge in researching assessments (best practices, efficacy, and shifting state standards), in addition to establishing and tracking quality metrics. You will play a hands-on role in helping Newsela operationalize the assessment features of our product, and in turn enable improved learning outcomes for students across the U.S.

Field Marketing Manager, East

Newsela
Greater NYC Area
4 days ago
+42
As the Field Marketing Manager, you are the business strategist and partner to our Sales team. You will serve as the “Chief Marketing Officer” of your assigned sales territory(ies) and will create and own the Territory Marketing Plan that ensures your region(s) are achieving business goals. You will own and deliver all region-specific marketing activities in the Territory Marketing Plan, while influencing, orchestrating, and providing visibility to other areas of the overall national Marketing plan that span multiple Sales regions. 

Executive Administrative Assistant

Newsela
Greater NYC Area
4 days ago
+42
This Administrative Assistant for Newsela Executive Team so you get to help define the role and set the standard for the future. You’ll partner and support executives across Sales, Marketing, Community, Product, Technology, Content, and Human Resources. Blending your customer-centric mindset and innate ability to multitask with acute attention to detail, you will be an important catalyst to enabling our rapid growth through operational efficiency. In this role, you will have the opportunity to work closely with a passionate and driven leadership team who is helping shape the future of K-12 education.

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