NYC Tech Jobs and Startup Jobs

73

Freelance Product Designer Interest Pool

Newsela
Greater NYC Area
21 hours ago
+43
We are looking for a number of independent designers who can work in a fast paced environment and can support a variety of projects ranging from inspiring emails to defining next generation classroom products. Reliable, data driven, detail oriented, a sense of humor, are a just a few reasons why we can’t wait to work with you. You are a jack of all trades, but a master of at least one of these tools in a designers’ toolkit:

Manager, Customer Support Operations

Newsela
Greater NYC Area
22 hours ago
+43
As the Senior Manager of Customer Support Operations, you will lead the Customer Support team’s efforts in ensuring that technical support is provided to our customers. Your goal is to make sure that all efforts are geared towards maintaining a high rate of customer satisfaction and ensuring that all SLA requirements of support are met through the customer lifecycle. This means you’ll be developing efficient policies, procedures, and standards to enable the best customer support possible. You will lead, hire, and train the Customer Support team to provide excellent customer support for educators who are learning how to use the Newsela platform.

Senior Visual Designer

Newsela
Greater NYC Area
22 hours ago
+43
The Senior Visual Designer will help evolve Newsela’s design system, create and maintain a unified visual language and strategy, and ensure visual polish across the entire user journey. As the visual design expert across product teams, you will address challenges and provide support for Newsela’s product design, from high-level direction to delivering concrete assets that are part of the same family of visuals -- whether on or off the product. You’ll be a visual design problem-solver who balances the need for clarity and aesthetics, and isn’t afraid to sweat the details. 

Participant Recruitment Coordinator, UX Research (…

Teachers Pay Teachers
Greater NYC Area
1 day ago
+38
The Participant Recruitment Coordinator supports the user research process, specifically participant recruitment activities. The Participant Recruitment Coordinator will find the right people for research studies by collaborating with the UX research team and our cross-functional partners, and is responsible for every step of the participant recruitment process.

Head of Customer Success

Resy
Greater NYC Area
2 days ago
+33
Lead and mentor a group of managers across the Restaurant Success organization disciplines. Own the Go-To-Marketing strategy for the post-sale customer journey. Work cross-functionally with Product, Sales, and American Express leadership. Represent Resy externally to our restaurant partners and the industry. Deliver results: churn optimization, customer satisfaction, product engagement, Restaurant Success employee happiness.

Site Reliability Engineer

Resy
Greater NYC Area
2 days ago
+33
At Resy, we are tackling hard problems with elegant solutions and growing very quickly. We are looking for an experienced Site Reliability Engineer who can jump right in to help our product engineers to build, test and scale our systems and applications. In this role you are the one gravitating toward operational concerns of our team, focusing on reliability, performance, capacity planning and automation of everything.

Senior Backend Engineer

Resy
Greater NYC Area
2 days ago
+33
As a ResyOS Developer, you will be working to building new features for our flagship product ResyOS, innovate POS integration and mobile payments, helping to extend our micro-services infrastructure, and pioneering a new yield management software we call FLY.

Account Executive

Teachable
Greater NYC Area
2 days ago
+46
Own a dynamic assignment of inbound leads, organizing and tracking them in a sales CRM, and guiding them along the sales process from initial outreach through demos, and any contract or subscription agreements. Successfully and consistently meet sales targets. Experiment with new tactics and strategies to improve the team’s process and outcomes, and iterate and adapt as we grow. Help improve our acquisition strategies by providing observation and feedback to product and marketing as we create a unified and collaborative cross departmental team. Act as a creator advocate and expert, offering deep and first hand understanding of their experience and product needs.

Software Engineer

Teachable
Greater NYC Area
3 days ago
+46
Teachable is looking for a Full-Stack or Back-End software engineer. We're a small, tight-knit team of smart people who like to get a lot done with minimal overhead. We collaborate on roadmap, design, and architecture, and are on a mission to revolutionize education. As a Software Engineer, you'll work directly on a system that impacts thousands of instructors and millions of students. You will work to create beautiful systems that are robustly designed to meet the needs of a massively growing user base.

Staff Software Engineer - Back End - Core Tools

Teachable
Greater NYC Area
3 days ago
+46
As a senior technical leader of our technology team, you will be responsible for designing and building key components of a system that impacts thousands of creators and millions of students. As our team continues to grow, your experience will be essential in ensuring that we hit our company targets and continue to improve the supportive engineering culture we already have here. You will help define our roadmap and the best execution strategy to drive the progression of our stack and our team at large.

Sales Tax Manager

Teachable
Greater NYC Area
3 days ago
+46
Reporting directly to our CFO, you’ll be the first dedicated tax professional at Teachable and will have the opportunity to build our sales tax capabilities from the ground up. You’ll partner extensively with Accounting, Data, Legal & Compliance and Product and have the chance to influence decisions that directly impact the risk profile of our business. Your function is critical to our Payments related initiatives, the fastest growing part of our revenue stream. As the first person to truly “own” sales tax, you should have an entrepreneurial drive and be proactive in identifying problems and solutions, be able to interact with people across a variety of disciplines and enjoy the freedom and flexibility (and responsibility) of defining the future of this function.

Content Moderation Manager

Skillshare
Greater NYC Area
5 days ago
+37
Track performance metrics (such as schedule adherence and productivity) and perform regular QA for a team of four remote moderation agents. Act as the point of escalation on complicated cases both with our moderation agents and across the Community & Operations department. Develop trainings for agents and disseminating ongoing updates around community and class guideline policy changes. Iterate on and improve our ongoing class moderation operations, as well as develop a playbook for operations around moderation of other types of content and behavior on Skillshare beyond classes, working closely with our Trust & Safety team. Lead ongoing audits of class content to ensure there is consistency in how our policies are enforced. Audit and improve our policies around guideline enforcement.

Director of Search and Recommendations

Newsela
Greater NYC Area
5 days ago
+43
The Director of Search and Recommendations will be a senior product management leader overseeing an autonomous team of software developers, data scientists, QA engineers, and content SMEs. Your team’s priority will be building highly relevant systems to recommend learning content. The Search & Recommendations team is focused on helping teachers align engaging learning experiences with the lesson plans and standards they have in mind. The experience of using Newsela for teaching and learning should be beautiful, empowering, and fun. As a senior leader on the product management team, you will be part of a highly collaborative group working to develop a strategy and execute on the next generation of learning experiences.

Affiliate Marketing Manager

Teachable
Greater NYC Area
6 days ago
+46
Developing the strategy for growing revenue generated from our affiliate program, including partners and influencers. Building and maintaining relationships with affiliates. Growing the total number of successful affiliates on the platform. Managing our entire affiliate software, GetAmbassador, from end to end. Making sure affiliates are paid out on time and accurately.  Working with the marketing team to develop regular promotions for our affiliates, and generally owning all operations/quality assurance related to executing Teachable’s marketing promotions and events. Working with our paid acquisition team to promote our affiliate program. Working closely with our Partnerships Lead to empower affiliates to promote our large online events, summits and webinars. 

Sales Development Representative (US) M/F

360Learning
Greater NYC Area
6 days ago
+11
As a Sales Development Representative (SDR), you are responsible for identifying and creating new qualified sales opportunities in Target Accounts for our Account Executives. You will become a trusted resource and develop relationships with prospects, acting as the initial point of contact. This role will be primarily focused around researching the Target Accounts in your territory, performing outreach through emails, calls, social selling and evangelizing the market on the Collaborative Learning category.

Solutions Consultant

360Learning
Greater NYC Area
6 days ago
+11
As a Solution Consultant (or Pre-Sales consultant), you will be working at the intersection of Sales, Product and Customer Success, working with top learning and development organizations to align their growth objectives to 360Learning capacities. This role will be foundational to 360Learning business expansion. Representing a new function within the NYC office, as a Pre-Sales Consultant, you will become an internal expert in our technology, developing a deep understanding of how 360Learning is being used by current customers and how it can drive value for future ones. You will bridge the gap between the strategic direction of our product development and the needs of our market.

Account Manager

360Learning
Greater NYC Area
6 days ago
+11
As an Account Manager you are responsible for growing our client base in North America with a focus on the mid-market segment. You are committed to win and taking advantage of the untapped customer base that could benefit from 360Learning learning suite. You should have a proven track record of developing and executing key growth sales strategies, tactics and action plans; hitting annual targets, building relationships and understanding customer trends.

Director of Product Marketing

360Learning
Greater NYC Area
6 days ago
+11
As the Director of Product Marketing, you are fully accountable for 360Learning’s go-to-market success. You are driving go-to-market strategy across product, marketing, sales and customer success. As part of the Strategy & Operations team, you will report directly to the VP of Strategy & Operations and work very closely with US co-founder & General Manager.

Director of Acquisition Marketing

Skillshare
Greater NYC Area
6 days ago
+37
As the Director of Acquisition Marketing at Skillshare, you’ll own our digital paid marketing efforts and be a leader within the marketing team. Reporting to the Head of Growth Marketing and overseeing a multi-million dollar budget, you’ll be charged with scaling and optimizing programs that grow, engage, and retain our vibrant global user base.

Financial Analyst

Newsela
Greater NYC Area
6 days ago
+43
As part of our finance team, you’ll have the opportunity to partner with our leadership team to support customer and revenue growth, while building on your skills in reporting and dashboard optimization. You’ll get to see the strategies you helped build come to life, and will be a key player in building incentive compensation plans that drive high performance behavior and revenue generation. At the end of the day, your work will support Newsela’s growth and will ultimately help us deliver engaging products that inspire enthusiastic learning in K-12 schools nationwide.

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