Events Jobs NYC

The Integrity team is the “trust and safety” arm of Meetup’s Customer Experience team, tasked with ensuring that the platform is safe and enjoyable for millions of organizers and members by monitoring and detecting risks and mediating disputes through a combination of automated systems and human review. We are looking for an experienced senior trust and safety leader to own the strategy and day-to-day operations, serve as a key driver of vision, purpose, and continuous improvement within the Integrity team. The Senior Manager will partner with internal stakeholders to evolve and enforce policies that improve the quality of the Meetup community and customer experience. This is a significant leadership role responsible for driving results and leading a team of managers and Integrity specialists, increase team efficiency and continuously improve the customer experience. This role will be in New York and report to our Director of Customer Experience.

Achieve retention and growth targets on key existing customer and channel partners set by the sales organization. Ensure customers renew their contracts for existing products. Daily customer pitches, online or face to face to existing contacts. Maintain a pipeline of active opportunities as per sales cycle procedures. Manage opportunities to closure. Ensure that minimum requirements are established, managed and maintained with customers, such as MSA, quarterly business reviews etc. Work with Global Account Director and support Account Executives on existing account expansion to new territories and business units. Develop executive-level relationships at existing customer accounts. Resolve customer issues to maintain customer satisfaction. Develop, document and gain agreement on the account sales strategy. Support marketing with account-based marketing campaigns. Accurately capture and report all aspects of account and opportunity information within the SFDC platform.

Work experience in Business Development or Sales Development? Want to position a Digital Experience Platform that has proven its success at brands such as L'Oreal, Pfizer, RedHat and Daimler? The foundation for success is here - let's build on that together! At SpotMe, we offer competitive salaries and great benefits that are usually only found in startups. Our HQ is based in Lausanne, Switzerland with regional offices in New York, Chicago and Singapore. We are expending rapidly so join us in these exciting times!

We are looking for a high-energy Account Executive with a solid technology business-to-business sales experience. Our Account Executive's lead and manage new logo acquisition, generate new opportunities on existing accounts and will be accountable for growing the enterprise business and achieving quarterly quota's. This position reports to the Head of Sales (Americas), based in New York City.

Paperless Post is seeking an energetic Scrum Master to continue scaling up our Agile framework, further allowing our cross-functional teams to grow their sustainability, predictability and ability to collaborate. The Scrum Master will join the Engineering team and work at the intersection of Engineering, Product and Design. 

Overview The Bosco works with some of the world’s biggest brands and agencies to create engaging and innovative photo and video experiences. We blur the lines between technology, photography, and art, and strongly believe in the power of experiential storytelling through social media.   We regularly work with the top brands across all verticals -- from Nike to Louis Vuitton, Warner Bros to Disney, BMW to Lexus -- at the highest profile events

Paperless Post is seeking a Senior Director of Brand Marketing & Creative to join our expanding Growth division. In this role you will be responsible for all communication and positioning with our 100M+ users across all touchpoints - on site, in email, paid marketing and social media. Leading a team of creatives including Brand Designers, Copywriters and an Editorial Director, your role will be to help your team translate marketing briefs into compelling launches and campaigns that engage consumers, drive conversion and meet business goals while reinforcing our brand position across all potential customer acquisition and retention channels.

Paperless Post is seeking an exceptional iOS developer to join our mobile team. In this role you will help us shape, design, and build the Paperless Post experience for iPhone and iPad. We have a hybrid mobile app using Objective-C, Swift, and React Native. If you’re obsessed with mobile application development and am not afraid to dig into new technologies, this is the place for you.

Sales and User Operations: build the "railroad tracks" from customer demo thru to successful implementation, onboarding, and user adoption, utilizing both internal and contracting resources. You will build bridges between sales, customer success, and our user support team. Supplier Operations: oversee our product, engineering and contracting resources to enable rapid growth of our supplier directory across North America and then international. Team and General Operations: support the CEO and assist with installing and overseeing an OKR system across departments as well as identify improved systems for talent sourcing, management, and company operations.

Customer Success Processes: build the "railroad tracks" of our customer success implementation and onboarding process and workflows. You will work with our team to build out a set of scalable assets and workflows that makes our customers shout about how great it is to work with Bizly. Customer Success Operations: take on a few of our big accounts as their customer success lead, and use that experience to create systems and processes that filter down to our customer success managers and help us scale our customer success team. Helping us create alignment and visibility around shared success definitions with customers, and provide transparency to track their success. Adoption, Retention, and Growth: work to help Bizly innovate a system that accomplishes two objectives - making BIzly successful for the organizations we serve; while also achieving widespread adoption across their employee base.

Lead Generation and Pipeline Management: you will own the management of our enterprise sales pipeline utilizing Salesforce and other tools. You will engage in lead generation and nurture campaigns to build a steady stream of demos. You will also own our sales analytics and metrics. You'll use these metrics to help us identify bottlenecks in our sales process and build out scaleable assets and processes. Sales Execution: you will own the follow-through to take Fortune 500 customers from demo to closing. You’ll be our resident master of the gentle nudge, working with empathy to help clients identify their internal champions, work through IT Infosecurity reviews and contracts, and support our executive team with negotiations. Medium Enterprise Market: you will work independently to assist us in building out a sales strategy for the mid-market, executing that strategy with limited resources, and continuously iterate until we have demonstrated a model that scales.

Hospitality supplier content: you will own our hospitality supplier database and content. This means you will own our relationships with content API providers, and you will have direct oversight on the maintenance of our database, working with our product team (on voice and tone), engineers (on API updates), content contractors (on expansion) and/or identifying new resources as required to oversee the growth of our directory. You will build intelligent systems to rapidly scale and quality control our venue directory. Hospitality supplier relationships and partnerships: as a “no commission” platform in the events world, we are looking to extend our industry presence rapidly. You will be responsible for sales and partnership outreach across hotels, restaurants, activities, and unique venues. You will work with our product and engineering team to develop products that make it easy for these venue groups to manage their own content and get business from Bizly. International growth: You will be responsible for strategizing and executing the growth of our hospitality directory in Europe and Asia. Here you will work with our sales and operations team, and you will be involved in leading an effort to internationalize our directory.

Director of Marketing Bizly is the world's easiest way for teams to build events from start-to-finish. Our product tackles the millions of "mico-events" that are built using spreadsheets and paper. We're in a stage of rapid growth as a company and business. We have recently signed on several new SaaS clients at the top of the Fortune 100, raised capital from leading strategic investors, and hired some of the most brilliant thinkers in the

Design and develop maintainable, reliable, scalable and testable software. Collaborate with other engineering teams across the org in order to drive initiatives and projects to success. Deploy regular code releases to production and test environments in Agile release cycles. Improve your understanding of modern full-stack systems operating at scale.

We're seeking an experienced Engineer to join our growing data team. In this role you’ll build, scale, maintain and improve the core of our data pipeline application systems. You will be instrumental in designing a sustainable and efficient architecture for our event tracking and data warehouse. In addition you will be working closely with our product engineers and analytics team to productionalize our data infrastructure and integrity. We have a ton of interesting data to explore and are looking for someone who’s excited to help us ask the right questions, dig deep into the answers, and build solid systems that address them.

Paperless Post is seeking a full stack engineer to help build and refine a sophisticated platform with a deep network of over 100 million users. You’ll work on all parts of the development cycle, in many different areas of code, and on constantly releasing features as part of a deeply collaborative team with a robust development process. Working with a cross-disciplinary team, you’ll build and support a reliable, scalable product while balancing requirements and complexity.

Paperless Post is seeking software engineers to help build the services architecture and API gateway framework that support best-in-class discover and shopping experiences for a complex network of over 100 million users. As a key member of our growing Services team, you’ll help craft new core services and iterate on existing ones in Golang. You’ll work on all parts of the development cycle and in many different areas of code as part of a deeply collaborative team with a robust development process.

 Achieve retention and growth targets on existing customers and channel partners set by the sales organization.  Perform discovery calls and discovery sessions within existing accounts. Prepare and present proposals to account contacts. Upselling within existing accounts and assigned contacts. Deliver customer presentations to evangelize all stakeholders. Maintain a pipeline of active opportunities as per sales cycle procedures. Manage opportunities to closure. Manage project lifecycle with professional services team. Resolve customer issues to maintain customer satisfaction. Ensure that minimum requirements are established, managed and maintained with customers, such as MSA, quarterly business reviews.

Develop and execute campaign strategies and tactics to accelerate growth with our existing customer base, including onboarding/nurture campaigns, webinars, workshops, and reference and referral programs. Develop customer communications strategy, cadence, and calendar, that educates customers about SpotMe products and helps the customer on their maturity journey. Work to set up and implement an automated customer nurture program based on customer maturity and product usage. Produce marketing collateral to help customer services throughout the customer lifecycle including at implementation, renewal, and upsell. Collaborate with sales and customer success leaders on strategy and execution of customer marketing campaigns. Manage annual/biannual/quarterly customer satisfaction surveys to drive change throughout the organization. Manage the list of referencable customers, and develop relationships to grow that list, in order to create externally facing case studies.

Create, own and execute the global marketing calendar and asset production plan. Help to elevate, refine and solidify value proposition and messaging across all communications and content. Develop and manage the creative and messaging for all advertising campaigns (banners, landing pages, email, etc). Work with marketing colleagues, to assist in the creation of customer marketing content. Work with cross-functional partners to develop and deliver content and communication requests for the broader business. Lead the marketing content strategy to drive acquisition and engagement. Ensure a cohesive and consistent presentation of key messaging and visuals for campaigns across all internal and external placements. Manage contractors and multiple projects.